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Added 9 mins ago
SF
Lead Product Owner
Simon Fraser University
Burnaby, BC
- Full-time
The Lead Product Owner is responsible for driving the design and delivery of new modules within eTRACS as part of SFU’s Integrated Faculty Management System (IFMS) program. This role owns…
Added 9 mins ago
RP
Manager, Financial Reporting
RECRUITMENT PARTNERS INC.
Calgary, AB
- Full-time
Our client is seeking a Manager, Financial Reporting to lead the preparation, analysis, and accuracy of financial reporting within a complex, multi‑entity environment. This role ensures the…
Added 9 mins ago
RP
Manager of Accounting
RECRUITMENT PARTNERS INC.
Calgary, AB
- Full-time
Lead monthly forecasting, operational reporting, and executive reporting processes.
Added 24 mins ago
VC
Registered Nurse (RN) - Obstetrics/Medical/Surgical
Vancouver Coastal Health
Squamish, BC
- $41.42 to $55.91 CAD / hour
- Temporary
…taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in…
Added 24 mins ago
VC
Relational Security Officer
Vancouver Coastal Health
Vancouver, BC
- $31.19 CAD / hour
- Part-time
…taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in…
Added 39 mins ago
HR
Student Nurse Extern - Alternative Level of Care (Finch Reactivation Care Centre)
Humber River Health
Toronto, ON
- Full-time
…are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability…
Added 39 mins ago
CS
Group Fitness & Specialty Fitness Instructor
Canadian Society for Exercise Physiology (CSEP) Société canadienne de physiologie de l’exercice SCPE
St. Albert, AB
- Full-time
The City of St. Albert is recruiting individuals to join our Recreation & Parks department as Group Fitness Instructors to lead various group classes.
Added 39 mins ago
KG
Construction Safety Officer
Kasper Group
Surrey, BC
- Full-time
Lead toolbox talks and participate in site safety meetings.
Added 39 mins ago
GI
Sales Representative
Grimco, Inc.
Burnaby, BC
- $58,000 to $63,000 CAD / year
- Full-time
Support for Outside Sales: Provide quotes, follow up on orders, communicate lead times, and help fulfill customer needs.
Added 39 mins ago
BG
Procurement Officer
BC General Employees' Union (BCGEU)
Burnaby, BC
- Full-time
Competitive Procurement and Evaluation: Lead and coordinate competitive procurement processes, including preparing tenders, evaluating submissions, negotiating terms and making award…
Added 39 mins ago
JD
Tactical Sales Specialist
John Deere
Grimsby, ON
- Full-time
Added 39 mins ago
Development Officer, Digital Giving
The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA)
Vancouver, BC
…The Lottery for animals in need, Medical Emergency as well as lead generation, emergency and end of year campaigns. Working closely with the rest of the Digital Giving team, this role…
Added 54 mins ago
VC
Practice Manager - Brandon Hills Veterinary Clinic
VetCare Canada
Brandon, MB
- Full-time
In this role, you will create and lead a collaborative team environment that fosters growth, engagement, and exceptional client experiences. You'll use your empathy and problem-solving…
Added 54 mins ago
TS
Kettle Area Team Lead (Daytime)
The Salvation Army Canada and Bermuda Territory
Edmonton, AB
- Full-time
Area Team Lead position is a short-term contract position. The successful candidate is responsible for oversight of several Christmas Kettle locations in a given geographical zone area.…
Added 54 mins ago
GI
Lead Processing Team Member FT - Sherwood Towne Square
Goodwill Industries of Alberta
Sherwood Park, AB
- Full-time
Added 54 mins ago
B
Mortgage Specialist
BMO
Sault Ste. Marie, ON
- Full-time
…national partnerships and/or creates local partnerships to lead discussions about home financing…
Added 54 mins ago
B
Mortgage Specialist
BMO
Cobourg, ON
- Full-time
…national partnerships and/or creates local partnerships to lead discussions about home financing…
Added 1 hour ago
SH
Registered Nurse - Dialysis
Southern Health-Santé Sud
Steinbach, MB
- Full-time
Demonstrated ability to lead and make decisions autonomously.
Added 1 hour ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 1 hour ago
IS
Engineer, Field Service
Irving Shipbuilding
Halifax, NS
- Full-time
…Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive…
Added 1 hour ago
B&
Civil Engineer - Water
Black & Veatch
Markham, ON
- $115,280 to $192,140 CAD / year
- Full-time
…construction, and startup phases as a technical specialist or…
Added 1 hour ago
BF
Business Partner People & Culture
BC Financial Services Authority
Vancouver, BC
- $73,182 to $107,310 CAD / year
- Full-time
Lead full-cycle recruitment activities, including workforce planning, job postings, candidate sourcing, screening, interviewing, selection, and offer negotiation.
Added 1 hour ago
H
Biobank Specialist
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
This role will lead strategic and operational plans for biosample planning, development and quality assurance activities. It will create standards, develop and maintain technical procedure…
Added 1 hour ago
Child and Youth Assistant Leader - Panorama Child and Youth Camps
Capital Regional District
North Saanich, BC
Ability to lead a variety of recreational, physical and sport activities
Added 1 hour ago
Child and Youth Program Instructor-Panorama Child and Youth Camps
Capital Regional District
North Saanich, BC
Lead activities in areas such as arts, cooking, games, sports and social engagement.

Equitable

Intermediate Technology Specialist, Service Now Developer

Waterloo, ON, Canada

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Job details

Experience: At least 3+ years of experience in IT, with strong capabilities across relevant technical sub-specialties
Posting language: English
Posted: Nov 3, 2026

Original job description

At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our communities, and each other.

The Opportunity:  At Equitable, we believe great things happen when we work together. We’re a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If you’re passionate about making a difference and growing your career in an inclusive and collaborative environment, we’d love to hear from you.

Our culture is built on care, passion and curiosity. We put people above all else, strive to be our best and welcome new ideas to deliver positive outcomes.

In this role, you will help maintain and enhance shared technology solutions and infrastructure that power the organization’s service experience. You’ll collaborate with cross‑functional partners to develop, test, launch, and refine systems that support both internal and external clients. This position is ideal for someone who enjoys solving complex challenges, improving processes, and building impactful technology solutions that align with business priorities.

Join one of the region’s top employers and be part of something that truly makes a difference.

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

What you’ll do:

Support the implementation of corporate policies, standards, and procedures that guide architecture, governance, and management of technical systems
Collaborate with Business and IT teams on solution design, development, and quality management for shared infrastructure applications
Enhance client satisfaction by identifying system issues and contributing to ongoing maintenance and solution implementation
Perform hands-on configuration, troubleshooting, upgrades, and replacement of hardware and application software
Maintain internal process documentation and quality system management artifacts to ensure compliance with standards
Inspect systems and workflows to identify opportunities for efficiency improvements
Monitor capacity usage and performance of assigned technologies to ensure operational availability
Provide technical guidance to peers and end-users to support continuous delivery of shared technology solutions
Follow defined processes and identifying gaps or risks that could expose the organization to operational risk
Design, manage, and support the enterprise ServiceNow platform - including scripting, automation, and integrations (REST/SOAP, Mid Server)

What you’ll bring:

At least 3+ years of experience in IT, with strong capabilities across relevant technical sub-specialties
A post-secondary degree or equivalent experience in computer science, computer systems engineering, software engineering, or a related discipline
Contemporary technical certifications related to the ServiceNow platform or supporting technologies
Experience designing and maintaining enterprise platforms, particularly ServiceNow
Proficiency with ServiceNow-specific scripting languages such as JavaScript, Jelly, and the Glide API
Hands-on experience with ServiceNow integrations, including REST/SOAP APIs and Mid Server connectivity
Strong client experience focus, demonstrating empathy, professionalism, and the ability to resolve complex inquiries
A growth mindset with a passion for continuous improvement, innovation, and knowledge sharing
Excellent interpersonal, communication, and conflict‑management skills with an ability to work effectively across diverse teams
Flexibility and agility in adapting to changing priorities, along with strong critical reasoning and decision‑making abilities

What’s in it for you:

Career Growth: Regular learning sessions and development opportunities 
Total Rewards: Incentive pay, annual salary reviews, employer-paid benefits and pension matching 
Time Away: Competitive vacation plus one paid volunteer day each year
Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a “dress for your day” approach

We’re committed to fair pay and an inclusive, accessible hiring experience. If you need accommodations or alternative formats at any stage, just reach out to us at careers@equitable.ca. We’re happy to help.

If you’re selected to move forward, our Talent Acquisition team will walk you through all the details of our total rewards program, so you know exactly what’s included. This position is open and we are excited to find the right person to join our team. Your base pay will be based on your skills, qualifications, experience and education.

At Equitable, your resume will be reviewed by real people and all hiring decisions are made by our recruiters and hiring managers. AI tools may be used to support administrative and productivity tasks throughout the recruitment process, but we believe that evaluating experience, skills, and talent potential requires meaningful human interaction.

As part of our commitment to maintaining a secure and trusted workplace, candidates selected to move forward in the recruitment process will be required to complete a background screening in accordance with company policy.

Reports To: Lead Technology Manager, ITSM
Department: IT Infrastructure
Term: Permanent Full-Time

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More about this job

Responsibilities

Design, manage, and support the enterprise ServiceNow platform, including scripting, automation, integrations, configuration, troubleshooting, and upgrades. Collaborate with business and IT teams to maintain shared technology solutions, improve processes and client satisfaction, monitor system performance, and support compliance with technical standards.

Requirements

Requires at least three years of IT experience, a post-secondary degree or equivalent experience in a relevant discipline, and contemporary ServiceNow or supporting-technology certifications. Candidates should have enterprise ServiceNow experience, proficiency with JavaScript, Jelly, and the Glide API, hands-on REST/SOAP and Mid Server integration experience, and strong client service, communication, and problem-solving abilities.

Skills

JavaScript
Jelly
Glide API
REST/SOAP Integrations
Mid Server Connectivity
Scripting
Automation
Solution Design
Quality Management
Troubleshooting
Hardware and Software Upgrades
Capacity and Performance Monitoring
Process Improvement
Technical Documentation
Client Support

Benefits

Incentive Pay
Annual Salary Reviews
Employer-Paid Benefits
Pension Matching
Competitive Vacation
Paid Volunteer Day
Employee Wellness
Flexible Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
IT Infrastructure
IT Service Management
Enterprise Platforms
JavaScript
Jelly
Glide API
REST APIs
SOAP APIs
Mid Server
Scripting
Automation
Integrations
Shared Infrastructure
Solution Design
Quality Management
Technical Systems
Architecture
Governance
Hardware Configuration
Application Software
Troubleshooting
System Upgrades
Capacity Monitoring
Performance Monitoring
Operational Availability
Process Documentation
Compliance
Risk Management
Continuous Improvement

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