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Added just now
Produce Manager
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Ayr, ON
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised/affiliate store locations. Sobeys Capital…
Added just now
Manager, Operations - Airports
Calgary Airports
Calgary, AB
Lead an IOC team of various specialists and provide guidance to day-of operational delivery teams
Added just now
Intermediate Technology Specialist, IT Service Management
Equitable
Waterloo, ON
…infrastructure, troubleshoot and optimize systems, and contribute to the delivery of reliable, high-quality technology services. You will also play a key role in incident management,…
Added just now
DIRECTOR OF CLINICAL SERVICES
Southbridge Healthcare LP
Pickering, ON
…within the home. The Director of Clinicals Services ensures the delivery of high-quality resident care by promoting best practices, maintaining compliance with legislative and budgetary…
Added just now
Senior Director, Finance Shared Services
Sofina Foods Inc
Brampton, ON
Lead the delivery of all shared services activities in cost efficient manner, while meeting agreed service levels.
Added 1 min ago
UO
Electro-Optical Systems Engineer
University of Alaska Fairbanks Petroleum Engineering
Engineer, BC
- Full-time
…engineering. In this high-impact, interdisciplinary role, you will lead and support the architecture, design, modeling, integration, and calibration of advanced visible and infrared (EO/IR)…
Added 1 min ago
FC
Manager, Group Administration
First Canadian Financial Group
Edmonton, AB
- Full-time
You'll lead people and operations, but you'll also have the opportunity to influence how the function evolves - including processes, workflows, technology, service delivery, team capability…
Added 1 min ago
CO
Part-Time Food Services Supervisor
Christie Ossington Neighbourhood Centre
Toronto, ON
- $65,000 to $68,000 CAD / year
- Part-time
Lead the planning, execution, and timely delivery of meals for shelter residents, ensuring quality, portion control, dietary compliance, and food presentation standards.
Added 1 min ago
VB
Payroll & Benefits Lead - 6 Month Contract
Vaco by Highspring
Toronto, ON
- $100,000 to $120,000 CAD / year
- Contract
Lead the Payroll & Benefits team, ensuring accurate, timely, confidential, and compliant payroll, pension, and benefits administration.
Added 1 min ago
CO
Stakeholder Engagement Coordinator - NL Workforce Innovation Centre (Business Development Officer)
College of the North Atlantic
Corner Brook, NL
- Full-time
…partnerships, share relevant information and resources, and lead workshops to facilitate knowledge sharing and effective program…
Added 1 min ago
KG
Enterprise Data Architect – Snowflake & Cortex
K&K Global Talent Solutions INC.
ON · Ontario, Canada
- Full-time
…AI enablement, you will design scalable Lakehouse solutions, lead platform migrations, and establish governance, security, and responsible AI standards. This role requires deep expertise in…
Added 1 min ago
RS
Product Owner
Radiant Systems Solutions, Inc
AB · Edmonton, AB
- Contract
…product leadership through influence for an Alberta SAP agile delivery team. Working across business and technology functions, the role translates approved business outcomes and product…
Added 1 min ago
I
Lead Consultant - IFS Cloud PSO functional
Infosys
Mississauga, ON
- $96,620 to $109,129 CAD / year
- Full-time
Infosys is seeking a Lead Consultant with rich expertise in IFS PSO Techno Functional lead to drive large transformation programs for the client. Infosys is seeking a Senior Consultant /…
Added 1 min ago
RC
Senior Financial / Cost Analyst (Temp-to-Perm)
Randstad Canada
Mississauga, ON
- $40 to $45 CAD / hour
- Contract
Lead the preparation and delivery of a comprehensive monthly manufacturing scorecard with operation and financial KPI’s that gives a driver-based understanding of variances and provides…
Added 1 min ago
H
Quality Assurance Automation Lead
Hays
Toronto, ON · Greater Toronto Area, Canada
- Contract
We are seeking a strong Automation Testing Lead with 8+ years of relevant experience, preferably within the Banking and Financial Services industry. The ideal candidate will possess a solid…
Added 1 min ago
CH
Senior Project Manager
Calculated Hire
Toronto, ON · Greater Toronto Area, Canada
- $62 to $72 CAD / hour
- Contract
The successful candidate will lead complex, cross-functional initiatives from planning through delivery, partnering with Product, Technology, Operations, Risk/Compliance, Finance, and…
Added 1 min ago
TG
Supply Chain Manager
Trillium Guideway Partners
Toronto, ON
- $160,000 to $180,000 CAD / year
- Full-time
…management and logistics policies and procedures. You will lead and coordinate the development and rollout of the Project’s procurement, materials management and logistics plans and…
Added 1 min ago
PG
Commercial Marketing Manager
Purity Gas
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Lead competitive intelligence across incumbent bulk liquid gas suppliers and direct OEM generator competitors, including pricing models, contract structures, hidden fees, automatic…
Added 1 min ago
KG
Salesforce Tech Lead
K&K Global Talent Solutions INC.
Toronto, ON
- Full-time
We are looking for an experienced Salesforce Tech Lead with strong expertise in Financial Services Cloud (FSC) to lead the design, development, and delivery of enterprise Salesforce…
Added 1 min ago
GD
Senior Integrations Engineer
Globalfaces Direct
Toronto, ON · North York, ON
- $95,000 to $115,000 CAD / year
- Full-time
…seeking a Senior Integrations Engineer to own the architecture, delivery, and reliability of secure, PCI-compliant integrations connecting our platform to partners and third-party…
Added 1 min ago
KG
Data Governance Lead
K&K Global Talent Solutions INC.
Toronto, ON
- Full-time
12–16 years overall, including 7+ years in Data Governance/Data Management and 3+ years in a lead or architecture role
Added 1 min ago
Head Flight Operations and Crew Training
IATA
Montreal, QC
Lead the development and execution of IATA's global flight operations and training strategy.
Added 1 min ago
SC
Vice-President, Capital Projects
Stone Creek Resorts
Canmore, AB
- Full-time
…to deliver higher-quality products more cost-effectively and lead teams to meet schedules and budgets. You oversee a project portfolio aligned with business goals, budgets, and timelines,…
Added 1 min ago
I
Lead Consultant - IFS Cloud PSO functional
Infosys
Calgary, AB
- Full-time
Infosys is seeking a Lead Consultant with rich expertise in IFS PSO Techno Functional lead to drive large transformation programs for the client. Infosys is seeking a Senior Consultant /…
Added 1 min ago
KD
Chef de projet – Conseil en données et analytique/Project Manager – Data & Analytics Consulting
KPI Digital Solutions
Montreal, QC
- Other

Equitable

Intermediate Technology Specialist, Service Now Developer

Waterloo, ON, Canada

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Job details

Experience: At least 3+ years of experience in IT, with strong capabilities across relevant technical sub-specialties
Posting language: English
Posted: Nov 3, 2026

Original job description

At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our communities, and each other.

The Opportunity:  At Equitable, we believe great things happen when we work together. We’re a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If you’re passionate about making a difference and growing your career in an inclusive and collaborative environment, we’d love to hear from you.

Our culture is built on care, passion and curiosity. We put people above all else, strive to be our best and welcome new ideas to deliver positive outcomes.

In this role, you will help maintain and enhance shared technology solutions and infrastructure that power the organization’s service experience. You’ll collaborate with cross‑functional partners to develop, test, launch, and refine systems that support both internal and external clients. This position is ideal for someone who enjoys solving complex challenges, improving processes, and building impactful technology solutions that align with business priorities.

Join one of the region’s top employers and be part of something that truly makes a difference.

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

What you’ll do:

Support the implementation of corporate policies, standards, and procedures that guide architecture, governance, and management of technical systems
Collaborate with Business and IT teams on solution design, development, and quality management for shared infrastructure applications
Enhance client satisfaction by identifying system issues and contributing to ongoing maintenance and solution implementation
Perform hands-on configuration, troubleshooting, upgrades, and replacement of hardware and application software
Maintain internal process documentation and quality system management artifacts to ensure compliance with standards
Inspect systems and workflows to identify opportunities for efficiency improvements
Monitor capacity usage and performance of assigned technologies to ensure operational availability
Provide technical guidance to peers and end-users to support continuous delivery of shared technology solutions
Follow defined processes and identifying gaps or risks that could expose the organization to operational risk
Design, manage, and support the enterprise ServiceNow platform - including scripting, automation, and integrations (REST/SOAP, Mid Server)

What you’ll bring:

At least 3+ years of experience in IT, with strong capabilities across relevant technical sub-specialties
A post-secondary degree or equivalent experience in computer science, computer systems engineering, software engineering, or a related discipline
Contemporary technical certifications related to the ServiceNow platform or supporting technologies
Experience designing and maintaining enterprise platforms, particularly ServiceNow
Proficiency with ServiceNow-specific scripting languages such as JavaScript, Jelly, and the Glide API
Hands-on experience with ServiceNow integrations, including REST/SOAP APIs and Mid Server connectivity
Strong client experience focus, demonstrating empathy, professionalism, and the ability to resolve complex inquiries
A growth mindset with a passion for continuous improvement, innovation, and knowledge sharing
Excellent interpersonal, communication, and conflict‑management skills with an ability to work effectively across diverse teams
Flexibility and agility in adapting to changing priorities, along with strong critical reasoning and decision‑making abilities

What’s in it for you:

Career Growth: Regular learning sessions and development opportunities 
Total Rewards: Incentive pay, annual salary reviews, employer-paid benefits and pension matching 
Time Away: Competitive vacation plus one paid volunteer day each year
Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a “dress for your day” approach

We’re committed to fair pay and an inclusive, accessible hiring experience. If you need accommodations or alternative formats at any stage, just reach out to us at careers@equitable.ca. We’re happy to help.

If you’re selected to move forward, our Talent Acquisition team will walk you through all the details of our total rewards program, so you know exactly what’s included. This position is open and we are excited to find the right person to join our team. Your base pay will be based on your skills, qualifications, experience and education.

At Equitable, your resume will be reviewed by real people and all hiring decisions are made by our recruiters and hiring managers. AI tools may be used to support administrative and productivity tasks throughout the recruitment process, but we believe that evaluating experience, skills, and talent potential requires meaningful human interaction.

As part of our commitment to maintaining a secure and trusted workplace, candidates selected to move forward in the recruitment process will be required to complete a background screening in accordance with company policy.

Reports To: Lead Technology Manager, ITSM
Department: IT Infrastructure
Term: Permanent Full-Time

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More about this job

Responsibilities

Design, manage, and support the enterprise ServiceNow platform, including scripting, automation, integrations, configuration, troubleshooting, and upgrades. Collaborate with business and IT teams to maintain shared technology solutions, improve processes and client satisfaction, monitor system performance, and support compliance with technical standards.

Requirements

Requires at least three years of IT experience, a post-secondary degree or equivalent experience in a relevant discipline, and contemporary ServiceNow or supporting-technology certifications. Candidates should have enterprise ServiceNow experience, proficiency with JavaScript, Jelly, and the Glide API, hands-on REST/SOAP and Mid Server integration experience, and strong client service, communication, and problem-solving abilities.

Skills

JavaScript
Jelly
Glide API
REST/SOAP Integrations
Mid Server Connectivity
Scripting
Automation
Solution Design
Quality Management
Troubleshooting
Hardware and Software Upgrades
Capacity and Performance Monitoring
Process Improvement
Technical Documentation
Client Support

Benefits

Incentive Pay
Annual Salary Reviews
Employer-Paid Benefits
Pension Matching
Competitive Vacation
Paid Volunteer Day
Employee Wellness
Flexible Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
IT Infrastructure
IT Service Management
Enterprise Platforms
JavaScript
Jelly
Glide API
REST APIs
SOAP APIs
Mid Server
Scripting
Automation
Integrations
Shared Infrastructure
Solution Design
Quality Management
Technical Systems
Architecture
Governance
Hardware Configuration
Application Software
Troubleshooting
System Upgrades
Capacity Monitoring
Performance Monitoring
Operational Availability
Process Documentation
Compliance
Risk Management
Continuous Improvement

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