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Winter 2027 : AI Developer Co-op (8 months)
CGI
Toronto, ON
- Full-time
This is a hands-on engineering role centered on building AI-driven features, services, and applications. The successful candidate will work within an Agile team to implement scalable AI…
Added 1 min ago
A
Power BI Developer
Akkodis
Toronto, ON
- Full-time
The Power BI Developer is a business-focused analytics role responsible for partnering closely with business teams to design, deliver and sustain insightful Power BI dashboards and reports.…
Added 1 min ago
DG
Business Systems Analyst
DRA Global
Toronto, ON
- Full-time
Two years working in the IT division of a medium-sized enterprise.
Added 1 min ago
R&
Staff AI Developer - Toronto
Robots & Pencils
Toronto, ON
- Full-time
Every role here contributes directly to that mission. Here, you shape how AI systems integrate into enterprise operations, how teams move at real velocity, and how products create…
Added 1 min ago
C
DevOps & Cloud Application Support Consultant
CGI
AB · Alberta, Canada
- Full-time
3+ years of experience supporting enterprise applications, DevOps, cloud infrastructure, or application support.
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Principal Data Engineer
Tangerine
Toronto, ON
- Full-time
12+ years of data engineering industry experience with a minimum of 8 years designing data platforms for large, complex enterprise applications.
Added 1 min ago
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Principal Engineer
Thomson Reuters
Toronto, ON
- Full-time
Experience integrating AI/ML technologies into customer-facing applications.
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C
Director Consulting Services – Insurance
CGI
Toronto, ON
- Full-time
Familiarity with insurance core platforms, cloud transformation, enterprise architecture, and emerging technologies.
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CT
Generative AI Engineer
Celebal Technologies
Canada
- Full-time
Develop Python scripts and APIs to integrate GenAI solutions with existing applications and enterprise systems.
Added 1 min ago
UO
Digital Enablement Developer
University of Manitoba
Winnipeg, MB
- $60,205.6 to $86,850.4 CAD / year
- Full-time
Experience delivering workflow automation, collaboration solutions, electronic forms, low-code/no-code applications, integrations, and AI-enabled business process improvements within a…
Added 1 min ago
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Manager, Quantitative Strategies & Analytics
Scotiabank
Toronto, ON
- Full-time
Promote and demonstrate alignment with enterprise values, diversity and inclusion principles, and a culture of collaboration.
Added 1 min ago
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Senior Zendesk Developer / Implementation Specialist :Waterloo, Ontario : FTE
AceStack
Waterloo, ON
- Full-time
We are seeking an experienced Senior Zendesk Developer / Implementation Specialist with 6–9 years of overall IT experience and a minimum of 4 years of hands-on Zendesk experience. The ideal…
Added 1 min ago
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Sr. Business Systems Analyst (Wire Payments/Data Services)
CGI
Toronto, ON
- Full-time
Lead business systems analysis activities for enterprise Payments and data transformation initiatives within the Banking domain.
Added 1 min ago
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Analytics Specialist
WorkSafeBC
Richmond, BC
- Full-time
Learn quickly how an organization operates and assess risks and controls across the organization, from enterprise-wide issues to specific processes
Added 16 mins ago
Senior Java Developer (Deployment Security Team/Citi)
RE Partners
Mississauga, ON
Design, develop, troubleshoot, and improve enterprise Java applications and services.
Added 16 mins ago
Associate, Direct Activation
WPP Media
Toronto, ON
Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
Added 16 mins ago
SF
Vice President, Finance
St. Francis Xavier University
Antigonish, NS
- Full-time
…broader University community, the Vice President will bring an enterprise-wide perspective to financial planning, budgeting, resource allocation, risk, and institutional…
Added 16 mins ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
Coordinating and delivering workstreams associated with the implementation of a new enterprise e-permitting solution, including business process review and redesign, system configuration,…
Added 16 mins ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 31 mins ago
Service Experience Specialist
City of Edmonton
AB
Experience utilizing Google Workspace enterprise applications for collaborative planning and project delivery
Added 31 mins ago
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Senior Design Engineer - Dampers
Multimatic
Markham, ON
- Full-time
Multimatic is a global enterprise supplying engineered components, systems, and services to the automotive industry. The company's success has been fueled by its ability to attract and…
Added 31 mins ago
TI
Kubernetes Security Engineer
Themesoft Inc.
Toronto, ON
- Contract
Strong knowledge of enterprise container image management, including OCI registries, image naming and tagging standards, immutable digests, approved base image catalogs, promotion…
Added 46 mins ago
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Senior Director, People Risk Governance, Policy and Practice Lead
RBC
Toronto, ON
- Full-time
…in the strategy, development and execution of a centralized, enterprise-wide, 2nd line of defense Centre of Governance (CoG) practice for the People Risk…
Added 46 mins ago
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Senior Director, Operations
RBC
Toronto, ON
- Full-time
Oversee the design, documentation, and improvement of internal controls, ensuring they meet compliance, audit, and enterprise risk standards.
Added 46 mins ago
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Senior QA Engineer (6-month Contract)
Lazer
Remote, Canada
- Contract
- Remote
We’re looking for a Senior QA Engineer to own quality on a large enterprise Shopify program. You’ll shape the testing approach, guide the QA effort on the project, and keep stakeholders…

Equitable

Intermediate Technology Specialist, Service Now Developer

Waterloo, ON, Canada

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Job details

Experience: At least 3+ years of experience in IT, with strong capabilities across relevant technical sub-specialties
Posting language: English
Posted: Nov 3, 2026

Original job description

At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our communities, and each other.

The Opportunity:  At Equitable, we believe great things happen when we work together. We’re a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If you’re passionate about making a difference and growing your career in an inclusive and collaborative environment, we’d love to hear from you.

Our culture is built on care, passion and curiosity. We put people above all else, strive to be our best and welcome new ideas to deliver positive outcomes.

In this role, you will help maintain and enhance shared technology solutions and infrastructure that power the organization’s service experience. You’ll collaborate with cross‑functional partners to develop, test, launch, and refine systems that support both internal and external clients. This position is ideal for someone who enjoys solving complex challenges, improving processes, and building impactful technology solutions that align with business priorities.

Join one of the region’s top employers and be part of something that truly makes a difference.

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

What you’ll do:

Support the implementation of corporate policies, standards, and procedures that guide architecture, governance, and management of technical systems
Collaborate with Business and IT teams on solution design, development, and quality management for shared infrastructure applications
Enhance client satisfaction by identifying system issues and contributing to ongoing maintenance and solution implementation
Perform hands-on configuration, troubleshooting, upgrades, and replacement of hardware and application software
Maintain internal process documentation and quality system management artifacts to ensure compliance with standards
Inspect systems and workflows to identify opportunities for efficiency improvements
Monitor capacity usage and performance of assigned technologies to ensure operational availability
Provide technical guidance to peers and end-users to support continuous delivery of shared technology solutions
Follow defined processes and identifying gaps or risks that could expose the organization to operational risk
Design, manage, and support the enterprise ServiceNow platform - including scripting, automation, and integrations (REST/SOAP, Mid Server)

What you’ll bring:

At least 3+ years of experience in IT, with strong capabilities across relevant technical sub-specialties
A post-secondary degree or equivalent experience in computer science, computer systems engineering, software engineering, or a related discipline
Contemporary technical certifications related to the ServiceNow platform or supporting technologies
Experience designing and maintaining enterprise platforms, particularly ServiceNow
Proficiency with ServiceNow-specific scripting languages such as JavaScript, Jelly, and the Glide API
Hands-on experience with ServiceNow integrations, including REST/SOAP APIs and Mid Server connectivity
Strong client experience focus, demonstrating empathy, professionalism, and the ability to resolve complex inquiries
A growth mindset with a passion for continuous improvement, innovation, and knowledge sharing
Excellent interpersonal, communication, and conflict‑management skills with an ability to work effectively across diverse teams
Flexibility and agility in adapting to changing priorities, along with strong critical reasoning and decision‑making abilities

What’s in it for you:

Career Growth: Regular learning sessions and development opportunities 
Total Rewards: Incentive pay, annual salary reviews, employer-paid benefits and pension matching 
Time Away: Competitive vacation plus one paid volunteer day each year
Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a “dress for your day” approach

We’re committed to fair pay and an inclusive, accessible hiring experience. If you need accommodations or alternative formats at any stage, just reach out to us at careers@equitable.ca. We’re happy to help.

If you’re selected to move forward, our Talent Acquisition team will walk you through all the details of our total rewards program, so you know exactly what’s included. This position is open and we are excited to find the right person to join our team. Your base pay will be based on your skills, qualifications, experience and education.

At Equitable, your resume will be reviewed by real people and all hiring decisions are made by our recruiters and hiring managers. AI tools may be used to support administrative and productivity tasks throughout the recruitment process, but we believe that evaluating experience, skills, and talent potential requires meaningful human interaction.

As part of our commitment to maintaining a secure and trusted workplace, candidates selected to move forward in the recruitment process will be required to complete a background screening in accordance with company policy.

Reports To: Lead Technology Manager, ITSM
Department: IT Infrastructure
Term: Permanent Full-Time

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More about this job

Responsibilities

Design, manage, and support the enterprise ServiceNow platform, including scripting, automation, integrations, configuration, troubleshooting, and upgrades. Collaborate with business and IT teams to maintain shared technology solutions, improve processes and client satisfaction, monitor system performance, and support compliance with technical standards.

Requirements

Requires at least three years of IT experience, a post-secondary degree or equivalent experience in a relevant discipline, and contemporary ServiceNow or supporting-technology certifications. Candidates should have enterprise ServiceNow experience, proficiency with JavaScript, Jelly, and the Glide API, hands-on REST/SOAP and Mid Server integration experience, and strong client service, communication, and problem-solving abilities.

Skills

JavaScript
Jelly
Glide API
REST/SOAP Integrations
Mid Server Connectivity
Scripting
Automation
Solution Design
Quality Management
Troubleshooting
Hardware and Software Upgrades
Capacity and Performance Monitoring
Process Improvement
Technical Documentation
Client Support

Benefits

Incentive Pay
Annual Salary Reviews
Employer-Paid Benefits
Pension Matching
Competitive Vacation
Paid Volunteer Day
Employee Wellness
Flexible Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
IT Infrastructure
IT Service Management
Enterprise Platforms
JavaScript
Jelly
Glide API
REST APIs
SOAP APIs
Mid Server
Scripting
Automation
Integrations
Shared Infrastructure
Solution Design
Quality Management
Technical Systems
Architecture
Governance
Hardware Configuration
Application Software
Troubleshooting
System Upgrades
Capacity Monitoring
Performance Monitoring
Operational Availability
Process Documentation
Compliance
Risk Management
Continuous Improvement

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