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Added 8 mins ago
EG
Senior Traffic Engineer-(Construction Staging)
Egis Group
Toronto, ON
- $140,000 to $180,000 CAD / year
- Full-time
Senior Traffic Engineering Specialist (Construction Staging) based in Toronto, Ontario, Canada provides technical leadership for traffic engineering, construction staging, and…
Added 8 mins ago
BC
Senior Electrical Engineer – Power Systems & High Voltage
BBA Consultants
Toronto, ON
- Full-time
…systems (BESS), wind and solar developments, and the power infrastructure supporting hyperscale data centres. Our portfolio includes involvement in the largest grid-scale BESS project built…
Added 8 mins ago
TI
Containerization Security Engineer
Themesoft Inc.
Toronto, ON
- Contract
Certified Kubernetes Security Specialist (CKS)
Added 23 mins ago
Intermediate Technology Specialist, IT Service Management
Equitable
Waterloo, ON
…collaborate with business and IT partners to support shared infrastructure, troubleshoot and optimize systems, and contribute to the delivery of reliable, high-quality technology services.…
Added 23 mins ago
D
Programmer analyst, System and infrastructure operations, maintenance and development
Desjardins
Levis, QC · Montreal, QC
- Full-time
As a systems and infrastructure development, operations and maintenance programmer analyst, you participate in IT efficiency and quality by analyzing, designing, configuring, developing,…
Added 23 mins ago
D|
Specialist, Environmental Health and Safety
DECIEM | THE ABNORMAL BEAUTY COMPANY
Toronto, ON · Etobicoke, ON
- Full-time
…our own laboratories, manufacturing, retail stores, and brand infrastructure, have enabled us to rapidly identify opportunities and deliver quality. Home to The Ordinary, NIOD, AVESTAN, and…
Added 23 mins ago
GD
Senior Integrations Engineer
Globalfaces Direct
Toronto, ON · North York, ON
- $95,000 to $115,000 CAD / year
- Full-time
Backend & Cloud: Microsoft .NET, Node.js, Azure cloud infrastructure.
Added 52 mins ago
AE
Intermediate Environmental Specialist - Phase II ESA
Aurora Environmental Services Ltd.
AB · Edmonton, AB
- Full-time
…Oil and Gas, Renewable Resources, Transportation, Telecom, Infrastructure, and Power…
Added 53 mins ago
EI
Senior Traffic Engineer-(Construction Staging)
Egis in Canada
Toronto, ON
- $140,000 to $180,000 CAD / year
- Full-time
Senior Traffic Engineering Specialist (Construction Staging) based in Toronto, Ontario, Canada provides technical leadership for traffic engineering, construction staging, and…
Added 53 mins ago
D
DNS and Email Security Management Advisor
Desjardins
Levis, QC · Montreal, QC
- Full-time
The domain name and email security team is looking for a DNS configuration specialist. As a DNS and Email Security Management Advisor, you’ll use your knowledge of DNS administration while…
Added 1 hour ago
A
ServiceNow Specialist – CMDB / CSDM / Montreal, QC (Onsite) - FTE
AceStack
Montreal, QC
- Full-time
We are seeking an experienced ServiceNow Specialist with strong expertise in Configuration Management Database (CMDB) and Common Service Data Model (CSDM). The ideal candidate will be…
Added 1 hour ago
TC
Servicenow specialist
Tata Consultancy Services
Montreal, QC
- $100,000 to $120,000 CAD / year
- Full-time
…clients to transform themselves across the full AI stack, from infrastructure to…
Added 1 hour ago
T
Application Support Specialist
Tekshapers
Toronto, ON
- Full-time
Extensive experience leading application support on Microsoft technology stacks such as Windows and .NET, with a strong understanding of IT systems and infrastructure.
Added 1 hour ago
B
Business Intelligence Specialist
Bevertec
Toronto, ON
- Contract
We are seeking a Senior Cloudera Data Lake Platform Consultant (Business Intelligence Specialist - Level 3) to provide critical operational support, infrastructure maintenance, and…
Added 1 hour ago
Intermediate Technology Specialist, Service Now Developer
Equitable
Waterloo, ON
In this role, you will help maintain and enhance shared technology solutions and infrastructure that power the organization’s service experience. You’ll collaborate with cross‑functional…
Added 1 hour ago
SI
Sr. DevSecOps Cloud Specialist
Smart IT Frame LLC
Mississauga, ON
- Contract
…This role is hands-on and focuses on CI/CD platform ownership, infrastructure automation, security integration, and production reliability, while operating within a structured ITIL-based…
Added 2 hours ago
IG
Tanium Engineer
Insight Global
Toronto, ON
- Contract
5+ years in a security engineering or infrastructure security role
Added 2 hours ago
LA
Staff Electrical Engineer
LVI Associates
Toronto, ON · Greater Toronto Area, Canada
- $160,000 USD / year
- Full-time
…modernization, reliability, and long-term operation of critical energy…
Added 2 hours ago
MH
Network Support Specialist
Manitoba Hydro
Winnipeg, MB
- Full-time
Under the general direction of the Network and Storage Infrastructure Lead, you will be responsible for Network Administration duties related to the support of the Manitoba Hydro corporate…
Added 3 hours ago
AS
Configuration Management Specialist
AirPro SAR Services Inc.
Ottawa, ON
- Full-time
…encompassing engineering, logistics, maintenance, IT systems, infrastructure, and material support throughout the entire product lifecycle. Our dedicated team ensures that Canada’s…
Added 3 hours ago
AS
Aircraft Maintenance Program & Reliability Specialist
AirPro SAR Services Inc.
Ottawa, ON
- Full-time
…encompassing engineering, logistics, maintenance, IT systems, infrastructure, and material support - throughout the entire product lifecycle. Our dedicated team ensures that Canada’s…
Added 9 hours ago
B
Building Enclosure Engineer
BPA
Ottawa, ON · Kanata, ON
- Full-time
BPA is more than an engineering firm - it’s a passionate team shaping the buildings and infrastructure of tomorrow. With offices across Canada, our expertise in sustainable design and…
Added 10 hours ago
BA
GenAI Specialists/Practitioners (AWS Bedrock)
Botsford Associates
Toronto, ON
- $50 to $100 CAD / hour
- Contract
We are seeking a versatile GenAI Specialist to join our client and accelerate the adoption of generative AI. This is a job-agnostic posting for professionals with AWS Bedrock experience who…
Added 10 hours ago
BG
Senior Cost Consultant (Estimator/Quantity Surveyor)
BTY Group
Victoria, BC
- $80,000 to $120,000 CAD / year
- Full-time
BTY is an award-winning professional consultancy providing complete project solutions in real estate and infrastructure asset planning, development, operations, and transactions. With a…
Added 11 hours ago
C
Senior Site Reliability Specialist (SRE) – Equity Trading Platform
CGI
Montreal, QC
- Full-time
…refactoring algorithms, redesigning components, or resizing…

Equitable

Intermediate Technology Specialist, Service Now Developer

Waterloo, ON, Canada

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Job details

Experience: At least 3+ years of experience in IT, with strong capabilities across relevant technical sub-specialties
Posting language: English
Posted: Nov 3, 2026

Original job description

At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our communities, and each other.

The Opportunity:  At Equitable, we believe great things happen when we work together. We’re a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If you’re passionate about making a difference and growing your career in an inclusive and collaborative environment, we’d love to hear from you.

Our culture is built on care, passion and curiosity. We put people above all else, strive to be our best and welcome new ideas to deliver positive outcomes.

In this role, you will help maintain and enhance shared technology solutions and infrastructure that power the organization’s service experience. You’ll collaborate with cross‑functional partners to develop, test, launch, and refine systems that support both internal and external clients. This position is ideal for someone who enjoys solving complex challenges, improving processes, and building impactful technology solutions that align with business priorities.

Join one of the region’s top employers and be part of something that truly makes a difference.

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

What you’ll do:

Support the implementation of corporate policies, standards, and procedures that guide architecture, governance, and management of technical systems
Collaborate with Business and IT teams on solution design, development, and quality management for shared infrastructure applications
Enhance client satisfaction by identifying system issues and contributing to ongoing maintenance and solution implementation
Perform hands-on configuration, troubleshooting, upgrades, and replacement of hardware and application software
Maintain internal process documentation and quality system management artifacts to ensure compliance with standards
Inspect systems and workflows to identify opportunities for efficiency improvements
Monitor capacity usage and performance of assigned technologies to ensure operational availability
Provide technical guidance to peers and end-users to support continuous delivery of shared technology solutions
Follow defined processes and identifying gaps or risks that could expose the organization to operational risk
Design, manage, and support the enterprise ServiceNow platform - including scripting, automation, and integrations (REST/SOAP, Mid Server)

What you’ll bring:

At least 3+ years of experience in IT, with strong capabilities across relevant technical sub-specialties
A post-secondary degree or equivalent experience in computer science, computer systems engineering, software engineering, or a related discipline
Contemporary technical certifications related to the ServiceNow platform or supporting technologies
Experience designing and maintaining enterprise platforms, particularly ServiceNow
Proficiency with ServiceNow-specific scripting languages such as JavaScript, Jelly, and the Glide API
Hands-on experience with ServiceNow integrations, including REST/SOAP APIs and Mid Server connectivity
Strong client experience focus, demonstrating empathy, professionalism, and the ability to resolve complex inquiries
A growth mindset with a passion for continuous improvement, innovation, and knowledge sharing
Excellent interpersonal, communication, and conflict‑management skills with an ability to work effectively across diverse teams
Flexibility and agility in adapting to changing priorities, along with strong critical reasoning and decision‑making abilities

What’s in it for you:

Career Growth: Regular learning sessions and development opportunities 
Total Rewards: Incentive pay, annual salary reviews, employer-paid benefits and pension matching 
Time Away: Competitive vacation plus one paid volunteer day each year
Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a “dress for your day” approach

We’re committed to fair pay and an inclusive, accessible hiring experience. If you need accommodations or alternative formats at any stage, just reach out to us at careers@equitable.ca. We’re happy to help.

If you’re selected to move forward, our Talent Acquisition team will walk you through all the details of our total rewards program, so you know exactly what’s included. This position is open and we are excited to find the right person to join our team. Your base pay will be based on your skills, qualifications, experience and education.

At Equitable, your resume will be reviewed by real people and all hiring decisions are made by our recruiters and hiring managers. AI tools may be used to support administrative and productivity tasks throughout the recruitment process, but we believe that evaluating experience, skills, and talent potential requires meaningful human interaction.

As part of our commitment to maintaining a secure and trusted workplace, candidates selected to move forward in the recruitment process will be required to complete a background screening in accordance with company policy.

Reports To: Lead Technology Manager, ITSM
Department: IT Infrastructure
Term: Permanent Full-Time

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More about this job

Responsibilities

Design, manage, and support the enterprise ServiceNow platform, including scripting, automation, integrations, configuration, troubleshooting, and upgrades. Collaborate with business and IT teams to maintain shared technology solutions, improve processes and client satisfaction, monitor system performance, and support compliance with technical standards.

Requirements

Requires at least three years of IT experience, a post-secondary degree or equivalent experience in a relevant discipline, and contemporary ServiceNow or supporting-technology certifications. Candidates should have enterprise ServiceNow experience, proficiency with JavaScript, Jelly, and the Glide API, hands-on REST/SOAP and Mid Server integration experience, and strong client service, communication, and problem-solving abilities.

Skills

JavaScript
Jelly
Glide API
REST/SOAP Integrations
Mid Server Connectivity
Scripting
Automation
Solution Design
Quality Management
Troubleshooting
Hardware and Software Upgrades
Capacity and Performance Monitoring
Process Improvement
Technical Documentation
Client Support

Benefits

Incentive Pay
Annual Salary Reviews
Employer-Paid Benefits
Pension Matching
Competitive Vacation
Paid Volunteer Day
Employee Wellness
Flexible Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
IT Infrastructure
IT Service Management
Enterprise Platforms
JavaScript
Jelly
Glide API
REST APIs
SOAP APIs
Mid Server
Scripting
Automation
Integrations
Shared Infrastructure
Solution Design
Quality Management
Technical Systems
Architecture
Governance
Hardware Configuration
Application Software
Troubleshooting
System Upgrades
Capacity Monitoring
Performance Monitoring
Operational Availability
Process Documentation
Compliance
Risk Management
Continuous Improvement

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