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Added 6 mins ago
PC
Transaction Services Manager - Financial Services (Bilingual FR/EN)
PwC Canada
Montreal, QC
- Full-time
Data analytics experience, using tools such as Alteryx, Power BI and Tableau (desirable)
Added 6 mins ago
A
Copy of Senior Vice President, Energy
AECOM
Calgary, AB
- $300,000 to $350,000 CAD / year
- Full-time
…our vision of becoming the most trusted advisor to utilities, power generators, transmission owners, governments, and industrial clients. This is a new position that can be based out of any…
Added 6 mins ago
MR
Project Manager and Process Analyst
McLennan Ross LLP
AB · Edmonton, AB
- Full-time
Scope and manage technology projects, including the rollout and adoption of AI tools such as Harvey, the firm's recently launched enterprise legal AI platform.
Added 21 mins ago
G
Data Analyst
GiveBridge
Toronto, ON
- Full-time
Experience with a BI/visualization platform such as Power BI, Tableau, or Zoho Analytics.
Added 21 mins ago
AE
Aerie - Sales Leader (Full-Time)
American Eagle Outfitters
Vancouver, BC
- Full-time
Built on a platform of power, positivity and no photo retouching - inspiring people to love their real selves. Aerie is a fast-growing lifestyle brand offering intimates, apparel,…
Added 21 mins ago
Installer
AMBICO Limited
Ottawa, ON
Operate hand tools, power tools, lifts, and other equipment safely and effectively.
Added 21 mins ago
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Manager - BMO Insurance Social & Brand
BMO
Toronto, ON · YNG
- Full-time
Knowledge of current social media trends, platform capabilities and emerging digital behaviours.
Added 35 mins ago
M
Director, Strategic Partnerships
Maropost
Toronto, ON
- Full-time
…automation, merchandising, helpdesk and AI operations with one platform designed to scale for fast-growing businesses. With a relentless focus on our customers’ success, we are motivated by…
Added 35 mins ago
M
Partnerships Specialist
Maropost
Toronto, ON
- Full-time
…automation, merchandising, helpdesk and AI operations with one platform designed to scale for fast-growing businesses. With a relentless focus on our customers’ success, we are motivated by…
Added 35 mins ago
ZS
AI -Senior Mobile Engineering Specialist
Zodiac Solutions, Inc
Montreal, QC
- Full-time
…developers responsible for enabling the mobile technologies that power the firm's corporate mobile offerings. We are looking for a person who can contribute to enhancing the device…
Added 35 mins ago
F
Staff Back End Engineer (Data Platform)
Forma.ai
Toronto, ON
- Full-time
You’ll focus on building deep context across the product domain, backend architecture, and the data models that power Forma’s platform.
Added 50 mins ago
S
Software Engineering SMTS
Salesforce
Vancouver, BC · Canada - Vancouver
- Full-time
The Ajna team builds and operates Salesforce’s internal Kafka-as-a-Service platform - the distributed messaging backbone that powers real-time data pipelines, alerting, analytics, and event…
Added 50 mins ago
MC
Member Services Representative - Part-Time - Fonthill Branch
Meridian Credit Union
ON · Fonthill, ON
- $45,000 to $49,000 CAD / year
- Part-time
Added 50 mins ago
MC
Advisor Experience Specialist
Meridian Credit Union
Toronto, ON · Etobicoke, ON
- Full-time
Added 50 mins ago
7
AI Data Architect
7shifts
Toronto, ON · Saskatoon, SK
- $160,000 to $200,000 CAD / year
- Full-time
7shifts is an HR platform designed to help restaurant teams thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in…
Added 1 hour ago
IG
Senior Data Analyst
IMCS Group
ON · Ontario, Canada
- Contract
Hands-on experience with Power BI and/or Tableau.
Added 1 hour ago
DU
Remotely Operated Vehicle (ROV) Technician
Dalhousie University
Halifax, NS
- Full-time
Ability to safely operate forklifts, hand tools, and power tools, and to identify, assess, and mitigate hazards in field environments.
Added 1 hour ago
Executive Receptionist
State Window Corporation
Vaughan, ON
One State is the power of unity – one team, creating what’s next, together.
Added 1 hour ago
Senior Product Engineer - Listing Quality
Faire
Kitchener, ON · Toronto, ON
Faire is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale…
Added 1 hour ago
M
Manufacturing Engineer II
MiTek
Calgary, AB
- Full-time
Bachelor’s Degree in Engineering related field. Experience with hand tools, power tools, automation, assembly, control electronics, sensors, programming techniques with 2-4 years of…
Added 1 hour ago
C
Senior Java Developer - Vice President
Citi
Mississauga, ON
- Full-time
Shape the architecture of new microservices applications that power Citi's global reference data platform.
Added 1 hour ago
B
Senior Relationship Manager
BMO
Charlottetown, PE
- Full-time
…capital financing, and access to BMO's extensive North American…
Added 1 hour ago
VI
MS Dynamics CRM Architect
Veriday Inc.
Toronto, ON
- Contract
…development across Dynamics 365 Customer Engagement (CE), Microsoft Power Platform, Dataverse, .NET, and Azure. The successful candidate will translate business requirements into secure,…
Added 1 hour ago
BI
Managing Partner (Franchise Opportunity)
Billyard Insurance Group Inc.
ON · Ontario, Canada
- Full-time
…we embrace a Client First, Always mindset. We believe in the power of teamwork to Achieve More Together, combining strengths to deliver meaningful solutions. Finally, we Innovate with…
Added 1 hour ago
AE
Aerie - Associate Selling Team Leader (Associate Manager)
American Eagle Outfitters
Edmonton, AB
- Full-time
Built on a platform of power, positivity and no photo retouching - inspiring people to love their real selves. Aerie is a fast-growing lifestyle brand offering intimates, apparel,…

Equitable

Intermediate Technology Specialist, Service Now Developer

Waterloo, ON, Canada

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Job details

Experience: At least 3+ years of experience in IT, with strong capabilities across relevant technical sub-specialties
Posting language: English
Posted: Nov 3, 2026

Original job description

At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our communities, and each other.

The Opportunity:  At Equitable, we believe great things happen when we work together. We’re a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If you’re passionate about making a difference and growing your career in an inclusive and collaborative environment, we’d love to hear from you.

Our culture is built on care, passion and curiosity. We put people above all else, strive to be our best and welcome new ideas to deliver positive outcomes.

In this role, you will help maintain and enhance shared technology solutions and infrastructure that power the organization’s service experience. You’ll collaborate with cross‑functional partners to develop, test, launch, and refine systems that support both internal and external clients. This position is ideal for someone who enjoys solving complex challenges, improving processes, and building impactful technology solutions that align with business priorities.

Join one of the region’s top employers and be part of something that truly makes a difference.

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

What you’ll do:

Support the implementation of corporate policies, standards, and procedures that guide architecture, governance, and management of technical systems
Collaborate with Business and IT teams on solution design, development, and quality management for shared infrastructure applications
Enhance client satisfaction by identifying system issues and contributing to ongoing maintenance and solution implementation
Perform hands-on configuration, troubleshooting, upgrades, and replacement of hardware and application software
Maintain internal process documentation and quality system management artifacts to ensure compliance with standards
Inspect systems and workflows to identify opportunities for efficiency improvements
Monitor capacity usage and performance of assigned technologies to ensure operational availability
Provide technical guidance to peers and end-users to support continuous delivery of shared technology solutions
Follow defined processes and identifying gaps or risks that could expose the organization to operational risk
Design, manage, and support the enterprise ServiceNow platform - including scripting, automation, and integrations (REST/SOAP, Mid Server)

What you’ll bring:

At least 3+ years of experience in IT, with strong capabilities across relevant technical sub-specialties
A post-secondary degree or equivalent experience in computer science, computer systems engineering, software engineering, or a related discipline
Contemporary technical certifications related to the ServiceNow platform or supporting technologies
Experience designing and maintaining enterprise platforms, particularly ServiceNow
Proficiency with ServiceNow-specific scripting languages such as JavaScript, Jelly, and the Glide API
Hands-on experience with ServiceNow integrations, including REST/SOAP APIs and Mid Server connectivity
Strong client experience focus, demonstrating empathy, professionalism, and the ability to resolve complex inquiries
A growth mindset with a passion for continuous improvement, innovation, and knowledge sharing
Excellent interpersonal, communication, and conflict‑management skills with an ability to work effectively across diverse teams
Flexibility and agility in adapting to changing priorities, along with strong critical reasoning and decision‑making abilities

What’s in it for you:

Career Growth: Regular learning sessions and development opportunities 
Total Rewards: Incentive pay, annual salary reviews, employer-paid benefits and pension matching 
Time Away: Competitive vacation plus one paid volunteer day each year
Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a “dress for your day” approach

We’re committed to fair pay and an inclusive, accessible hiring experience. If you need accommodations or alternative formats at any stage, just reach out to us at careers@equitable.ca. We’re happy to help.

If you’re selected to move forward, our Talent Acquisition team will walk you through all the details of our total rewards program, so you know exactly what’s included. This position is open and we are excited to find the right person to join our team. Your base pay will be based on your skills, qualifications, experience and education.

At Equitable, your resume will be reviewed by real people and all hiring decisions are made by our recruiters and hiring managers. AI tools may be used to support administrative and productivity tasks throughout the recruitment process, but we believe that evaluating experience, skills, and talent potential requires meaningful human interaction.

As part of our commitment to maintaining a secure and trusted workplace, candidates selected to move forward in the recruitment process will be required to complete a background screening in accordance with company policy.

Reports To: Lead Technology Manager, ITSM
Department: IT Infrastructure
Term: Permanent Full-Time

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More about this job

Responsibilities

Design, manage, and support the enterprise ServiceNow platform, including scripting, automation, integrations, configuration, troubleshooting, and upgrades. Collaborate with business and IT teams to maintain shared technology solutions, improve processes and client satisfaction, monitor system performance, and support compliance with technical standards.

Requirements

Requires at least three years of IT experience, a post-secondary degree or equivalent experience in a relevant discipline, and contemporary ServiceNow or supporting-technology certifications. Candidates should have enterprise ServiceNow experience, proficiency with JavaScript, Jelly, and the Glide API, hands-on REST/SOAP and Mid Server integration experience, and strong client service, communication, and problem-solving abilities.

Skills

JavaScript
Jelly
Glide API
REST/SOAP Integrations
Mid Server Connectivity
Scripting
Automation
Solution Design
Quality Management
Troubleshooting
Hardware and Software Upgrades
Capacity and Performance Monitoring
Process Improvement
Technical Documentation
Client Support

Benefits

Incentive Pay
Annual Salary Reviews
Employer-Paid Benefits
Pension Matching
Competitive Vacation
Paid Volunteer Day
Employee Wellness
Flexible Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
IT Infrastructure
IT Service Management
Enterprise Platforms
JavaScript
Jelly
Glide API
REST APIs
SOAP APIs
Mid Server
Scripting
Automation
Integrations
Shared Infrastructure
Solution Design
Quality Management
Technical Systems
Architecture
Governance
Hardware Configuration
Application Software
Troubleshooting
System Upgrades
Capacity Monitoring
Performance Monitoring
Operational Availability
Process Documentation
Compliance
Risk Management
Continuous Improvement

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