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Added 1 min ago
T
Quality Engineer I
TD
Toronto, ON
- Full-time
Drive continuous improvement and innovation at the team or program group level.
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Animal Care Worker - Part-time occasional
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Part-time
Under the general supervision of the Animal Resources Division Manager, the candidate performs animal care-related duties, technical procedures and administrative duties related to the care…
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Animal Health Technician - Part-time Occasional
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Part-time
Under the general supervision of the manager of the Animal Resources Division, the incumbent performs animal care-related duties, technical procedures and administrative duties related to…
Added 1 min ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the group manager, the clinical research coordinator will be responsible for supporting the successful conduct of clinical research trials in oncology at the Cedars…
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Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
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Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
Added 1 min ago
LJ
#2026-RSM276-Residential Support Mentor
Life's Journey Inc.
Brandon, MB
- Internship
REPORTING RELATIONSHIP: RESIDENTIAL COORDINATOR & CLINICAL CASE MANAGER
Added 1 min ago
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Clinical Research Coordinator - Nurse (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Under the supervision of the Manager, Pediatric and Adult Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the…
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Manager, Quantitative Strategies & Analytics
Scotiabank
Toronto, ON
- Full-time
Employee Referral Program – Potential Reward: $2,000.00
Added 1 min ago
LJ
#2026-RSM274-Residential Support Mentor
Life's Journey Inc.
Elie, MB
- Internship
REPORTING RELATIONSHIP: RESIDENTIAL COORDINATOR & CLINICAL CASE MANAGER
Added 1 min ago
GO
Property Manager
Government of Manitoba
Selkirk, MB
- Full-time
The Department of Housing, Addictions and Homelessness is currently seeking a qualified individual to fill a Property Manager position in Selkirk.
Added 1 min ago
LJ
#2026-RSM275-Residential Support Mentor
Life's Journey Inc.
Winnipeg, MB
- Internship
REPORTING RELATIONSHIP: RESIDENTIAL COORDINATOR & CLINICAL CASE MANAGER
Added 1 min ago
DC
Full Time Truck Driver Class 5
Diabetes Canada / National Diabetes Trust
Dartmouth, NS
- Full-time
Each year, the program diverts more than 100 million pounds of clothing and household items from landfill sites across Canada. As an employee on the National Diabetes Trust team, you are…
Added 1 min ago
Truck Driver with Class 5 Licence
Diabetes Canada / National Diabetes Trust
Dartmouth, NS
Each year, the program diverts more than 100 million pounds of clothing and household items from landfill sites across Canada. As an employee on the National Diabetes Trust team, you are…
Added 1 min ago
RECREATION MANAGER
Southbridge Healthcare LP
Hanover, ON
Reporting to the Executive Director of the home, the Recreation Manager plays a pivotal role in enriching the lives of residents by planning, organizing, and executing a variety of engaging…
Added 1 min ago
Sales Manager
Reliance Home Comfort
Sault Ste. Marie, ON
By joining Reliance as a Sales Manager, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for…
Added 1 min ago
Production Supervisor
Mariposa Dairy
Kawartha Lakes, ON · Lindsay, ON
Added 1 min ago
QH
Keyholder
QE Home
Penticton 1, BC
- Part-time
Assisting the Store Manager and Assistant Manager in leading the team and achieving store objectives.
Added 1 min ago
BP
Risk Rotational Analyst – Graduate
BNP Paribas
Montreal, QC
- Other
The RISK Rotational Graduate Analyst role is a permanent position that starts with approximately two (2) years journey in duration within the RISK Americas Junior Talent Program.
Added 1 min ago
ST
Program Assistant
Skilled Trades Ontario / Métiers spécialisés Ontario
Mississauga, ON
- $25.83 to $31.79 CAD / hour
- Full-time
Administering apprenticeship programs, including approving apprentices and sponsors, registering training agreements and assessing applications for apprenticeship program completion.
Added 1 min ago
BS
Production Scheduler/Coordinator
BVGlazing Systems
Concord, ON
- $55,000 to $65,000 CAD / year
- Full-time
…railing production environment. Reporting to the Production Manager, the Production Scheduler / Coordinator will work closely with Production, Purchasing, Project Management, and Sales…
Added 1 min ago
SS
Accountant
Sienna Senior Living
Markham, ON
- $55,451 to $59,314 CAD / year
- Full-time
What You’ll Be Doing: Reporting to the Manager, Operations Finance, the Accountant, Operations Finance is responsible for preparing monthly financial statements and other business units,…
Added 1 min ago
TG
Batcher
Transchem Group
Cambridge, ON
- $25 CAD / hour
- Full-time
Communicate any shortages or issues with materials to the Production Manager
Added 1 min ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Tsawwassen, BC
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 1 min ago
Nurse 2 - Surgery - N2West
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Health Services, the Registered Nurse provides professional registered nursing services for patients with complex and unpredictable health…

Equitable

Intermediate Technology Specialist, Service Now Developer

Waterloo, ON, Canada

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Job details

Experience: At least 3+ years of experience in IT, with strong capabilities across relevant technical sub-specialties
Posting language: English
Posted: Nov 3, 2026

Original job description

At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our communities, and each other.

The Opportunity:  At Equitable, we believe great things happen when we work together. We’re a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If you’re passionate about making a difference and growing your career in an inclusive and collaborative environment, we’d love to hear from you.

Our culture is built on care, passion and curiosity. We put people above all else, strive to be our best and welcome new ideas to deliver positive outcomes.

In this role, you will help maintain and enhance shared technology solutions and infrastructure that power the organization’s service experience. You’ll collaborate with cross‑functional partners to develop, test, launch, and refine systems that support both internal and external clients. This position is ideal for someone who enjoys solving complex challenges, improving processes, and building impactful technology solutions that align with business priorities.

Join one of the region’s top employers and be part of something that truly makes a difference.

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

What you’ll do:

Support the implementation of corporate policies, standards, and procedures that guide architecture, governance, and management of technical systems
Collaborate with Business and IT teams on solution design, development, and quality management for shared infrastructure applications
Enhance client satisfaction by identifying system issues and contributing to ongoing maintenance and solution implementation
Perform hands-on configuration, troubleshooting, upgrades, and replacement of hardware and application software
Maintain internal process documentation and quality system management artifacts to ensure compliance with standards
Inspect systems and workflows to identify opportunities for efficiency improvements
Monitor capacity usage and performance of assigned technologies to ensure operational availability
Provide technical guidance to peers and end-users to support continuous delivery of shared technology solutions
Follow defined processes and identifying gaps or risks that could expose the organization to operational risk
Design, manage, and support the enterprise ServiceNow platform - including scripting, automation, and integrations (REST/SOAP, Mid Server)

What you’ll bring:

At least 3+ years of experience in IT, with strong capabilities across relevant technical sub-specialties
A post-secondary degree or equivalent experience in computer science, computer systems engineering, software engineering, or a related discipline
Contemporary technical certifications related to the ServiceNow platform or supporting technologies
Experience designing and maintaining enterprise platforms, particularly ServiceNow
Proficiency with ServiceNow-specific scripting languages such as JavaScript, Jelly, and the Glide API
Hands-on experience with ServiceNow integrations, including REST/SOAP APIs and Mid Server connectivity
Strong client experience focus, demonstrating empathy, professionalism, and the ability to resolve complex inquiries
A growth mindset with a passion for continuous improvement, innovation, and knowledge sharing
Excellent interpersonal, communication, and conflict‑management skills with an ability to work effectively across diverse teams
Flexibility and agility in adapting to changing priorities, along with strong critical reasoning and decision‑making abilities

What’s in it for you:

Career Growth: Regular learning sessions and development opportunities 
Total Rewards: Incentive pay, annual salary reviews, employer-paid benefits and pension matching 
Time Away: Competitive vacation plus one paid volunteer day each year
Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a “dress for your day” approach

We’re committed to fair pay and an inclusive, accessible hiring experience. If you need accommodations or alternative formats at any stage, just reach out to us at careers@equitable.ca. We’re happy to help.

If you’re selected to move forward, our Talent Acquisition team will walk you through all the details of our total rewards program, so you know exactly what’s included. This position is open and we are excited to find the right person to join our team. Your base pay will be based on your skills, qualifications, experience and education.

At Equitable, your resume will be reviewed by real people and all hiring decisions are made by our recruiters and hiring managers. AI tools may be used to support administrative and productivity tasks throughout the recruitment process, but we believe that evaluating experience, skills, and talent potential requires meaningful human interaction.

As part of our commitment to maintaining a secure and trusted workplace, candidates selected to move forward in the recruitment process will be required to complete a background screening in accordance with company policy.

Reports To: Lead Technology Manager, ITSM
Department: IT Infrastructure
Term: Permanent Full-Time

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More about this job

Responsibilities

Design, manage, and support the enterprise ServiceNow platform, including scripting, automation, integrations, configuration, troubleshooting, and upgrades. Collaborate with business and IT teams to maintain shared technology solutions, improve processes and client satisfaction, monitor system performance, and support compliance with technical standards.

Requirements

Requires at least three years of IT experience, a post-secondary degree or equivalent experience in a relevant discipline, and contemporary ServiceNow or supporting-technology certifications. Candidates should have enterprise ServiceNow experience, proficiency with JavaScript, Jelly, and the Glide API, hands-on REST/SOAP and Mid Server integration experience, and strong client service, communication, and problem-solving abilities.

Skills

JavaScript
Jelly
Glide API
REST/SOAP Integrations
Mid Server Connectivity
Scripting
Automation
Solution Design
Quality Management
Troubleshooting
Hardware and Software Upgrades
Capacity and Performance Monitoring
Process Improvement
Technical Documentation
Client Support

Benefits

Incentive Pay
Annual Salary Reviews
Employer-Paid Benefits
Pension Matching
Competitive Vacation
Paid Volunteer Day
Employee Wellness
Flexible Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
IT Infrastructure
IT Service Management
Enterprise Platforms
JavaScript
Jelly
Glide API
REST APIs
SOAP APIs
Mid Server
Scripting
Automation
Integrations
Shared Infrastructure
Solution Design
Quality Management
Technical Systems
Architecture
Governance
Hardware Configuration
Application Software
Troubleshooting
System Upgrades
Capacity Monitoring
Performance Monitoring
Operational Availability
Process Documentation
Compliance
Risk Management
Continuous Improvement

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