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Added 1 min ago
RS
Inventory Associate
Retail Services WIS Corporation
Owen Sound, ON
- Part-time
WE Count - We are passionate about our people, technology, and process because when you succeed, we succeed.
Added 1 min ago
Intermediate Technology Specialist, IT Service Management
Equitable
Waterloo, ON
A post‑secondary degree in computer science, computer systems engineering, software engineering, or an equivalent combination of education and experience
Added 1 min ago
Mechanical Engineering - Student Designer
MCW Group of Companies
Calgary, AB
Currently pursuing post-secondary education in Mechanical Engineering or Mechanical Engineering Technology.
Added 1 min ago
Electrical Engineering - Student Designer
MCW Group of Companies
Calgary, AB
Currently pursuing post-secondary education in Electrical Engineering or Electrical Engineering Technology.
Added 1 min ago
C
Change Enablement and Adoption Co-op
CIBC
Toronto, ON
- Full-time
You must be currently enrolled in post-secondary education and returning to full-time studies to be eligible. However, you do not need to be in a registered Co-Op program to be considered…
Added 1 min ago
LA
Training and Quality Specialist (6 months)
Legal Aid Ontario
Toronto, ON
- Contract
A combination of training, education and experience that demonstrates a solid background in training best practices and fundamentals
Added 1 min ago
LA
Training and Quality Specialist
Legal Aid Ontario
Toronto, ON
- Full-time
A combination of training, education and experience that demonstrates a solid background in training best practices and fundamentals
Added 1 min ago
GR
Data Services Specialist – Weekend Shift
Global Relay
Vancouver, BC
- Full-time
…expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation.…
Added 1 min ago
LS
Project Coordinator
LeverageTek Staffing Solutions
Ottawa, ON
- Contract
Post-secondary diploma or degree in business, project management, computer science, information technology, engineering technology or a related field, or an equivalent combination of…
Added 1 min ago
MC
Operations Manager
MatchBox Consulting Group
Burnaby, BC
- Full-time
Post-secondary education in construction, engineering, or a related field is an asset.
Added 16 mins ago
DC
Batcher
Dover Corporation
Cambridge, ON
- Full-time
…Technologies. Headquartered in Austin, TX, DFS has a significant technology development and manufacturing presence worldwide, including facilities in Brazil, China, India, Italy, Poland,…
Added 16 mins ago
NSGEU - WKDHS/SMES - Regional Term Educational Assistant 5.50
Nova Scotia Regional Centres for Education & CSAP
Auburn, NS
Annapolis Valley Regional Centre for Education
Added 16 mins ago
NSGEU - FDS - Educational Assistant 5.50
Nova Scotia Regional Centres for Education & CSAP
Falmouth, NS
Annapolis Valley Regional Centre for Education
Added 31 mins ago
RT
Associate Vice President, Administration - St. Francis Xavier University
Royer Thompson
Antigonish, NS
- Full-time
The successful candidate will be a strategic and collaborative leader with post-secondary education in a related discipline and senior leadership experience across complex,…
Added 31 mins ago
AI
Junior Quality Assurance Automation Tester
Acentury Inc.
Richmond Hill, ON
- Full-time
Post-secondary education in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
Added 31 mins ago
RP
Communications Advisor (Contract)
Resource Productivity and Recovery Authority
Toronto, ON
- Contract
…specificity and nuance of language, and leverage new tools and technology to enhance your work. You thrive in fast-paced environments, juggle multiple priorities with ease, think…
Added 31 mins ago
Food Safety Quality & Regulatory Technician
Cargill
Brampton, ON
Education in Food Science, Food Technology, Quality Assurance, Microbiology, or a related field, or equivalent combination of education and experience.
Added 46 mins ago
MC
Financial Services Associate - Full Time - 18 Month Contract
Meridian Credit Union
Cambridge, ON
- $60,000 to $63,000 CAD / year
- Full-time
Embrace virtual technology platforms and leverage them to host meetings and engage in impactful communication with Members
Added 1 hour ago
RS
Operations Coordinator
Rockwood Service Corporation
Red Deer, AB
- Full-time
Post-secondary education in business, operations, administration, or a related field is preferred.
Added 1 hour ago
RS
QHSE Administrator (Contract position up to 18 months)
Rockwood Service Corporation
Red Deer, AB
- Full-time
Minimum high school diploma; preference will be given to candidates with related post-secondary education and/or relevant QHSE experience.
Added 1 hour ago
PE
Logistics Coordinator
PSI Engineering
Mississauga, ON
- $45,000 to $58,000 CAD / year
- Full-time
High school diploma or post-secondary education
Added 1 hour ago
B
Personal Banking Associate
BMO
Richmond, BC
- Full-time
Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Added 1 hour ago
Intermediate Technology Specialist, Service Now Developer
Equitable
Waterloo, ON
In this role, you will help maintain and enhance shared technology solutions and infrastructure that power the organization’s service experience. You’ll collaborate with cross‑functional…
Added 1 hour ago
MI
Robotics and Automation Technician (Programmer)
Magna International
Penetanguishene, ON
- Full-time
Post- Secondary education in Robotics / Automation Must have experience in Mig, Stick and Tig welding
Added 1 hour ago
N
Business Development Executive - B2B Sales (AI Products)
nugget.ai
Mississauga, ON
- Contract
Post-secondary education in Business, Marketing, Communications, or a related field, or equivalent professional experience.

Equitable

Intermediate Technology Specialist, Service Now Developer

Waterloo, ON, Canada

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Job details

Experience: At least 3+ years of experience in IT, with strong capabilities across relevant technical sub-specialties
Posting language: English
Posted: Nov 3, 2026

Original job description

At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our communities, and each other.

The Opportunity:  At Equitable, we believe great things happen when we work together. We’re a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If you’re passionate about making a difference and growing your career in an inclusive and collaborative environment, we’d love to hear from you.

Our culture is built on care, passion and curiosity. We put people above all else, strive to be our best and welcome new ideas to deliver positive outcomes.

In this role, you will help maintain and enhance shared technology solutions and infrastructure that power the organization’s service experience. You’ll collaborate with cross‑functional partners to develop, test, launch, and refine systems that support both internal and external clients. This position is ideal for someone who enjoys solving complex challenges, improving processes, and building impactful technology solutions that align with business priorities.

Join one of the region’s top employers and be part of something that truly makes a difference.

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

What you’ll do:

Support the implementation of corporate policies, standards, and procedures that guide architecture, governance, and management of technical systems
Collaborate with Business and IT teams on solution design, development, and quality management for shared infrastructure applications
Enhance client satisfaction by identifying system issues and contributing to ongoing maintenance and solution implementation
Perform hands-on configuration, troubleshooting, upgrades, and replacement of hardware and application software
Maintain internal process documentation and quality system management artifacts to ensure compliance with standards
Inspect systems and workflows to identify opportunities for efficiency improvements
Monitor capacity usage and performance of assigned technologies to ensure operational availability
Provide technical guidance to peers and end-users to support continuous delivery of shared technology solutions
Follow defined processes and identifying gaps or risks that could expose the organization to operational risk
Design, manage, and support the enterprise ServiceNow platform - including scripting, automation, and integrations (REST/SOAP, Mid Server)

What you’ll bring:

At least 3+ years of experience in IT, with strong capabilities across relevant technical sub-specialties
A post-secondary degree or equivalent experience in computer science, computer systems engineering, software engineering, or a related discipline
Contemporary technical certifications related to the ServiceNow platform or supporting technologies
Experience designing and maintaining enterprise platforms, particularly ServiceNow
Proficiency with ServiceNow-specific scripting languages such as JavaScript, Jelly, and the Glide API
Hands-on experience with ServiceNow integrations, including REST/SOAP APIs and Mid Server connectivity
Strong client experience focus, demonstrating empathy, professionalism, and the ability to resolve complex inquiries
A growth mindset with a passion for continuous improvement, innovation, and knowledge sharing
Excellent interpersonal, communication, and conflict‑management skills with an ability to work effectively across diverse teams
Flexibility and agility in adapting to changing priorities, along with strong critical reasoning and decision‑making abilities

What’s in it for you:

Career Growth: Regular learning sessions and development opportunities 
Total Rewards: Incentive pay, annual salary reviews, employer-paid benefits and pension matching 
Time Away: Competitive vacation plus one paid volunteer day each year
Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a “dress for your day” approach

We’re committed to fair pay and an inclusive, accessible hiring experience. If you need accommodations or alternative formats at any stage, just reach out to us at careers@equitable.ca. We’re happy to help.

If you’re selected to move forward, our Talent Acquisition team will walk you through all the details of our total rewards program, so you know exactly what’s included. This position is open and we are excited to find the right person to join our team. Your base pay will be based on your skills, qualifications, experience and education.

At Equitable, your resume will be reviewed by real people and all hiring decisions are made by our recruiters and hiring managers. AI tools may be used to support administrative and productivity tasks throughout the recruitment process, but we believe that evaluating experience, skills, and talent potential requires meaningful human interaction.

As part of our commitment to maintaining a secure and trusted workplace, candidates selected to move forward in the recruitment process will be required to complete a background screening in accordance with company policy.

Reports To: Lead Technology Manager, ITSM
Department: IT Infrastructure
Term: Permanent Full-Time

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More about this job

Responsibilities

Design, manage, and support the enterprise ServiceNow platform, including scripting, automation, integrations, configuration, troubleshooting, and upgrades. Collaborate with business and IT teams to maintain shared technology solutions, improve processes and client satisfaction, monitor system performance, and support compliance with technical standards.

Requirements

Requires at least three years of IT experience, a post-secondary degree or equivalent experience in a relevant discipline, and contemporary ServiceNow or supporting-technology certifications. Candidates should have enterprise ServiceNow experience, proficiency with JavaScript, Jelly, and the Glide API, hands-on REST/SOAP and Mid Server integration experience, and strong client service, communication, and problem-solving abilities.

Skills

JavaScript
Jelly
Glide API
REST/SOAP Integrations
Mid Server Connectivity
Scripting
Automation
Solution Design
Quality Management
Troubleshooting
Hardware and Software Upgrades
Capacity and Performance Monitoring
Process Improvement
Technical Documentation
Client Support

Benefits

Incentive Pay
Annual Salary Reviews
Employer-Paid Benefits
Pension Matching
Competitive Vacation
Paid Volunteer Day
Employee Wellness
Flexible Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
IT Infrastructure
IT Service Management
Enterprise Platforms
JavaScript
Jelly
Glide API
REST APIs
SOAP APIs
Mid Server
Scripting
Automation
Integrations
Shared Infrastructure
Solution Design
Quality Management
Technical Systems
Architecture
Governance
Hardware Configuration
Application Software
Troubleshooting
System Upgrades
Capacity Monitoring
Performance Monitoring
Operational Availability
Process Documentation
Compliance
Risk Management
Continuous Improvement

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