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Added 1 min ago
PP
Aseptic Training Specialist
Pillar5 Pharma Inc.
Arnprior, ON
- $105,000 to $115,000 CAD / year
- Full-time
The Aseptic Training Specialist supports the development, delivery, and continuous improvement of training and qualification programs in Aseptic Processing Operations.
Added 1 min ago
A
Flight Control System Certification Specialist / Spécialiste de Certification des Systèmes de Commandes de Vol
Airbus
Montreal, QC
- Full-time
Vous avez une expérience comme DAD (Canada - Design Approval Designee) ou DER (US - Designated Engineering Representative), un atout significatif,
Added 1 min ago
AI
Nuclear Services Tech
ATS Industrial Automation
Cambridge, ON
- Full-time
The Nuclear Services Specialist supports the operation and maintenance of specialized nuclear automated tooling to ensure its availability, reliability, and performance. This role requires…
Added 1 min ago
W
Analytics Specialist
WorkSafeBC
Richmond, BC
- Full-time
…information technology, finance, business, management information systems, or…
Added 1 min ago
VI
Senior Methods Engineer
VSL International Ltd.
Toronto, ON
- $70,000 to $90,000 CAD / year
- Full-time
We are a global specialist construction company and a recognized expert in post-tensioning and structural technologies. With 70 years of experience, we help build, preserve, and transform…
Added 1 min ago
VI
Senior Project Manager
VSL International Ltd.
Toronto, ON
- $70,000 to $90,000 CAD / year
- Full-time
We are a global specialist construction company and a recognized expert in post-tensioning and structural technologies. With 70 years of experience, we help build, preserve, and transform…
Added 1 min ago
SR
Senior Project Manager
STRIVE Recruitment Inc.
Coquitlam, BC
- Full-time
STRIVE is a specialist recruitment firm offering proactive recruitment solutions in the areas of Accounting & Finance, Corporate Administration, Manufacturing Operations, and Technology.…
Added 16 mins ago
JI
Senior Mechanical Quality Specialist
J.D. Irving, Limited
Dartmouth, NS
- Full-time
Mechanical or marine degree, or diploma in engineering technology, or equivalent industry or naval experience.
Added 31 mins ago
S
Rail Maintenance Facility Director - Engineering Services
SYSTRA
Toronto, ON
- Full-time
Provide strategic technical leadership, engineering governance and specialist oversight for Rail Maintenance Facilities (RMF), yards and depot infrastructure across the Metrolinx capital…
Added 31 mins ago
E
Specialist, System Integration - Health Care
EllisDon
Mississauga, ON
- Full-time
EKO is EllisDon’s digital integration platform that connects different building technology systems (and Clinical Information System) so they can communicate with each other. Rather than…
Added 31 mins ago
TI
Kubernetes Security Engineer
Themesoft Inc.
Toronto, ON
- Contract
Certified Kubernetes Security Specialist (CKS)
Added 46 mins ago
BC
Senior Electrical Engineer – Power Systems & High Voltage
BBA Consultants
Toronto, ON
- Full-time
At least 10 years of relevant experience, including substantial hands-on experience in power systems and high-voltage engineering.
Added 46 mins ago
SG
People & Culture Coordinator
SJ Group
Toronto, ON
- Full-time
Headquartered in Singapore, the Group brings together specialist businesses across architecture, engineering, design and consultancy, including AETOS, Atelier Ten, B+H, KTP, Prostruct,…
Added 46 mins ago
SR
Tooling Engineer
Strategy Recruitment Group
Mississauga, ON
- Full-time
A leading manufacturing organization is seeking an experienced Tooling Design Specialist to join its engineering team. This role is responsible for developing tooling concepts, creating…
Added 46 mins ago
TI
Containerization Security Engineer
Themesoft Inc.
Toronto, ON
- Contract
Certified Kubernetes Security Specialist (CKS)
Added 1 hour ago
Intermediate Technology Specialist, IT Service Management
Equitable
Waterloo, ON
A post‑secondary degree in computer science, computer systems engineering, software engineering, or an equivalent combination of education and experience
Added 1 hour ago
D
Programmer analyst, System and infrastructure operations, maintenance and development
Desjardins
Levis, QC · Montreal, QC
- Full-time
As a systems and infrastructure development, operations and maintenance programmer analyst, you participate in IT efficiency and quality by analyzing, designing, configuring, developing,…
Added 1 hour ago
L
Specialist - Software Engineering
LTM
ON · Ontario, Canada
- $107,720 USD / year
- Full-time
Seeking a Specialist with 5 to 7 years of experience skilled in Java and Java SpringBoot to develop and maintain scalable cloudnative applications
Added 1 hour ago
GD
Senior Integrations Engineer
Globalfaces Direct
Toronto, ON · North York, ON
- $95,000 to $115,000 CAD / year
- Full-time
…integrations connecting our platform to partners and third-party…
Added 1 hour ago
BP
Safety Specialist (Temporary/Term)
Bruce Power
Bruce Power
- Full-time
In support of achieving excellence and business results through safe, reliable operations, Bruce Power is currently looking for a qualified Safety Specialist.
Added 1 hour ago
MM
Test Specialist
Modine Manufacturing Company
Calgary, AB
- Full-time
Backed by more than a century of engineering excellence in thermal management technology, Modine has sharpened its focus as a specialized leader in commercial HVAC and data center solutions…
Added 1 hour ago
A
Spécialiste des outils digitaux - Publications Techniques / Digital Tools Business Specialist - Technical Publications
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Added 1 hour ago
FG
Software Engineer, Full-Stack Applications (Associate Director)- AI Fluent
Fitch Group
Toronto, ON
- $180,000 to $220,000 CAD / year
You will work closely with talented engineering teams supporting Ratings workflow and analytical applications, influencing both technical architecture and organizational direction. We are…
Added 1 hour ago
Nuclear Services Tech
ATS Automation
Cambridge, ON
The Nuclear Services Specialist supports the operation and maintenance of specialized nuclear automated tooling to ensure its availability, reliability, and performance. This role requires…
Added 1 hour ago
D
DNS and Email Security Management Advisor
Desjardins
Levis, QC · Montreal, QC
- Full-time
The domain name and email security team is looking for a DNS configuration specialist. As a DNS and Email Security Management Advisor, you’ll use your knowledge of DNS administration while…

Equitable

Intermediate Technology Specialist, Service Now Developer

Waterloo, ON, Canada

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Job details

Experience: At least 3+ years of experience in IT, with strong capabilities across relevant technical sub-specialties
Posting language: English
Posted: Nov 3, 2026

Original job description

At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our communities, and each other.

The Opportunity:  At Equitable, we believe great things happen when we work together. We’re a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If you’re passionate about making a difference and growing your career in an inclusive and collaborative environment, we’d love to hear from you.

Our culture is built on care, passion and curiosity. We put people above all else, strive to be our best and welcome new ideas to deliver positive outcomes.

In this role, you will help maintain and enhance shared technology solutions and infrastructure that power the organization’s service experience. You’ll collaborate with cross‑functional partners to develop, test, launch, and refine systems that support both internal and external clients. This position is ideal for someone who enjoys solving complex challenges, improving processes, and building impactful technology solutions that align with business priorities.

Join one of the region’s top employers and be part of something that truly makes a difference.

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

What you’ll do:

Support the implementation of corporate policies, standards, and procedures that guide architecture, governance, and management of technical systems
Collaborate with Business and IT teams on solution design, development, and quality management for shared infrastructure applications
Enhance client satisfaction by identifying system issues and contributing to ongoing maintenance and solution implementation
Perform hands-on configuration, troubleshooting, upgrades, and replacement of hardware and application software
Maintain internal process documentation and quality system management artifacts to ensure compliance with standards
Inspect systems and workflows to identify opportunities for efficiency improvements
Monitor capacity usage and performance of assigned technologies to ensure operational availability
Provide technical guidance to peers and end-users to support continuous delivery of shared technology solutions
Follow defined processes and identifying gaps or risks that could expose the organization to operational risk
Design, manage, and support the enterprise ServiceNow platform - including scripting, automation, and integrations (REST/SOAP, Mid Server)

What you’ll bring:

At least 3+ years of experience in IT, with strong capabilities across relevant technical sub-specialties
A post-secondary degree or equivalent experience in computer science, computer systems engineering, software engineering, or a related discipline
Contemporary technical certifications related to the ServiceNow platform or supporting technologies
Experience designing and maintaining enterprise platforms, particularly ServiceNow
Proficiency with ServiceNow-specific scripting languages such as JavaScript, Jelly, and the Glide API
Hands-on experience with ServiceNow integrations, including REST/SOAP APIs and Mid Server connectivity
Strong client experience focus, demonstrating empathy, professionalism, and the ability to resolve complex inquiries
A growth mindset with a passion for continuous improvement, innovation, and knowledge sharing
Excellent interpersonal, communication, and conflict‑management skills with an ability to work effectively across diverse teams
Flexibility and agility in adapting to changing priorities, along with strong critical reasoning and decision‑making abilities

What’s in it for you:

Career Growth: Regular learning sessions and development opportunities 
Total Rewards: Incentive pay, annual salary reviews, employer-paid benefits and pension matching 
Time Away: Competitive vacation plus one paid volunteer day each year
Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a “dress for your day” approach

We’re committed to fair pay and an inclusive, accessible hiring experience. If you need accommodations or alternative formats at any stage, just reach out to us at careers@equitable.ca. We’re happy to help.

If you’re selected to move forward, our Talent Acquisition team will walk you through all the details of our total rewards program, so you know exactly what’s included. This position is open and we are excited to find the right person to join our team. Your base pay will be based on your skills, qualifications, experience and education.

At Equitable, your resume will be reviewed by real people and all hiring decisions are made by our recruiters and hiring managers. AI tools may be used to support administrative and productivity tasks throughout the recruitment process, but we believe that evaluating experience, skills, and talent potential requires meaningful human interaction.

As part of our commitment to maintaining a secure and trusted workplace, candidates selected to move forward in the recruitment process will be required to complete a background screening in accordance with company policy.

Reports To: Lead Technology Manager, ITSM
Department: IT Infrastructure
Term: Permanent Full-Time

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More about this job

Responsibilities

Design, manage, and support the enterprise ServiceNow platform, including scripting, automation, integrations, configuration, troubleshooting, and upgrades. Collaborate with business and IT teams to maintain shared technology solutions, improve processes and client satisfaction, monitor system performance, and support compliance with technical standards.

Requirements

Requires at least three years of IT experience, a post-secondary degree or equivalent experience in a relevant discipline, and contemporary ServiceNow or supporting-technology certifications. Candidates should have enterprise ServiceNow experience, proficiency with JavaScript, Jelly, and the Glide API, hands-on REST/SOAP and Mid Server integration experience, and strong client service, communication, and problem-solving abilities.

Skills

JavaScript
Jelly
Glide API
REST/SOAP Integrations
Mid Server Connectivity
Scripting
Automation
Solution Design
Quality Management
Troubleshooting
Hardware and Software Upgrades
Capacity and Performance Monitoring
Process Improvement
Technical Documentation
Client Support

Benefits

Incentive Pay
Annual Salary Reviews
Employer-Paid Benefits
Pension Matching
Competitive Vacation
Paid Volunteer Day
Employee Wellness
Flexible Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
IT Infrastructure
IT Service Management
Enterprise Platforms
JavaScript
Jelly
Glide API
REST APIs
SOAP APIs
Mid Server
Scripting
Automation
Integrations
Shared Infrastructure
Solution Design
Quality Management
Technical Systems
Architecture
Governance
Hardware Configuration
Application Software
Troubleshooting
System Upgrades
Capacity Monitoring
Performance Monitoring
Operational Availability
Process Documentation
Compliance
Risk Management
Continuous Improvement

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