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Added 10 mins ago
SI
HACCP Technician
Saputo Inc.
Calgary, AB · Mississauga, ON · Riverway
- Full-time
All applications are carefully considered by our Talent Acquisition team.
Added 10 mins ago
R
Senior Relationship Manager Agriculture, Commercial Financial Services
RBC
Pembina, MB · Steinbach, MB
- Full-time
…developed experience with financial analysis, credit, and client acquisition relationship takes center stage. Your finely honed solution-development skills, combined with your innate…
Added 10 mins ago
R
Client Advisor Intern
RBC
Norfolk, ON
- Part-time
…champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service…
Added 10 mins ago
P
Transaction Services Manager  - Financial Services (Bilingual FR/EN)
PwC
Vancouver, BC · Toronto, ON · Montreal, QC
- Full-time
…pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards…
Added 10 mins ago
VI
Staff Information Security Engineer - Threat Detection & Response
Visier Inc.
Vancouver, BC
- Full-time
…additional compensation such as commission or bonus plans. Your Talent Acquisition partner will walk through the details if you interview for the…
Added 25 mins ago
Intermediate Technology Specialist, IT Service Management
Equitable
Waterloo, ON
Added 25 mins ago
IF
Manager, IT Financial Performance
iA Financial Group (Industrial Alliance)
Quebec, QC
- Full-time
Lead and engage a team of approximately 15 professionals, including overseeing talent acquisition, performance management, and skills development to maintain the expertise required to…
Added 25 mins ago
PA
Part-Time Front Desk Administrator (Precision Honda)
Performance Auto Group
Mississauga, ON
- Part-time
Work alongside Front Desk Team Leads and Talent Acquisition with conducting group interviews
Added 25 mins ago
A
Entry Level Sales Trainee
Aerotek
Langley (District), BC · Langley, BC
- Full-time
Our Aston Carter brand provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition,…
Added 40 mins ago
IC
Trade Compliance Manager
IDEX Corporation
Ottawa, ON
- Full-time
The Trade Compliance Manager will lead the Iridian Spectral Technologies compliance program and will be the main point of contact for the company’s Controlled Goods Program (CGP). In…
Added 54 mins ago
A
Senior Talent Acquisition Partner
Altis
Hamilton, ON
- Full-time
Altis is partnering with a growing organization in the fintech, payments and technology space to hire a Senior Talent Acquisition Partner. Reporting to the HR Manager, you’ll join a…
Added 55 mins ago
Senior Auditor
Independent Electricity System Operator
Canada
…drive improvements that make a real impact. Reporting to the Manager Internal Audit, you'll partner with teams throughout the organization to execute internal audits that strengthen risk…
Added 1 hour ago
CE
Technical Sales Specialist – Wear Solutions
Castolin Eutectic
Remote, Canada
- $90,000 to $130,000 CAD / year
- Full-time
- Remote
…professional or have been in a different role, such as a maintenance manager, maintenance planner, reliability engineer, sales engineer or similar role and looking for your next challenge,…
Added 1 hour ago
CE
Business Development Manager – Mining Solutions
Castolin Eutectic
Remote, Canada
- $110,000 to $150,000 CAD / year
- Full-time
- Remote
As Business Development Manager – Mining, you will take the lead in developing new business for our Wear Services division. This is a hunter-focused, territory development role for someone…
Added 1 hour ago
LH
Occupational Therapist (Community Care) - B.C
Lifemark Health Group
Burnaby, BC
- $52 to $57 CAD / hour
- Full-time
Step 1: Let’s Chat: Your journey starts with a friendly phone call with our Talent Acquisition team. We’ll share Lifemark’s vision, values, and opportunities - and get to know what inspires…
Added 1 hour ago
FG
National Account Manager
Flynn Group of Companies
Ottawa, ON
- $80,000 to $90,000 CAD / year
- Full-time
…applications/resumes are also reviewed by our team of Human Resources and Talent Acquisition Professionals to ensure a fair and thorough evaluation in determining a candidate’s potential…
Added 1 hour ago
Intermediate Technology Specialist, Service Now Developer
Equitable
Waterloo, ON
If you’re selected to move forward, our Talent Acquisition team will walk you through all the details of our total rewards program, so you know exactly what’s included. This position is…
Added 1 hour ago
Lead Employer Liaison
Talent Acquisition - Achev
Mississauga, ON
Reporting to: Manager, Career & Newcomer Services
Added 1 hour ago
Administrative Assistant
Talent Acquisition - Achev
Mississauga, ON
Reporting to: Manager, Career & Newcomer Services
Added 1 hour ago
PA
Part-Time Front Desk Administrator (Precision Honda)
Performance Auto Group
ON · Mississauga, ON
- Part-time
Work alongside Front Desk Team Leads and Talent Acquisition with conducting group interviews
Added 1 hour ago
LA
Oracle ERP Compliance & Security Specialist
LGS, an IBM Company
Toronto, ON
- Contract
Dedicated talent acquisition consultants who care about you
Added 1 hour ago
GM
Commercial P&C Associate
Gore Mutual Insurance
Cambridge, ON
- Full-time
Should you request an accommodation during the interview process, please notify your Talent Acquisition Consultant.
Added 1 hour ago
LA
Oracle ERP Compliance & Security Specialist
LGS, an IBM Company
Ottawa, ON
- Contract
Dedicated talent acquisition consultants who care about you
Added 2 hours ago
C
Account Manager - Subsurface Technologies Equipment (Western Ontario)
Cansel
Ottawa, ON · Richmond Hill, ON
- Full-time
Cansel is looking for a motivated, customer-focused Account Manager to grow relationships and sales within our utility locating and camera inspection portfolio.
Added 2 hours ago
AH
Sr. Human Resource Generalist
ATS Healthcare (Canada)
Vaughan, ON
- Temporary
…operational HR support across the employee lifecycle, including talent acquisition, employee relations, compensation, benefits and leave administration, HR compliance, and employee…

Equitable

Intermediate Technology Specialist, Service Now Developer

Waterloo, ON, Canada

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Job details

Experience: At least 3+ years of experience in IT, with strong capabilities across relevant technical sub-specialties
Posting language: English
Posted: Nov 3, 2026

Original job description

At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our communities, and each other.

The Opportunity:  At Equitable, we believe great things happen when we work together. We’re a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If you’re passionate about making a difference and growing your career in an inclusive and collaborative environment, we’d love to hear from you.

Our culture is built on care, passion and curiosity. We put people above all else, strive to be our best and welcome new ideas to deliver positive outcomes.

In this role, you will help maintain and enhance shared technology solutions and infrastructure that power the organization’s service experience. You’ll collaborate with cross‑functional partners to develop, test, launch, and refine systems that support both internal and external clients. This position is ideal for someone who enjoys solving complex challenges, improving processes, and building impactful technology solutions that align with business priorities.

Join one of the region’s top employers and be part of something that truly makes a difference.

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

What you’ll do:

Support the implementation of corporate policies, standards, and procedures that guide architecture, governance, and management of technical systems
Collaborate with Business and IT teams on solution design, development, and quality management for shared infrastructure applications
Enhance client satisfaction by identifying system issues and contributing to ongoing maintenance and solution implementation
Perform hands-on configuration, troubleshooting, upgrades, and replacement of hardware and application software
Maintain internal process documentation and quality system management artifacts to ensure compliance with standards
Inspect systems and workflows to identify opportunities for efficiency improvements
Monitor capacity usage and performance of assigned technologies to ensure operational availability
Provide technical guidance to peers and end-users to support continuous delivery of shared technology solutions
Follow defined processes and identifying gaps or risks that could expose the organization to operational risk
Design, manage, and support the enterprise ServiceNow platform - including scripting, automation, and integrations (REST/SOAP, Mid Server)

What you’ll bring:

At least 3+ years of experience in IT, with strong capabilities across relevant technical sub-specialties
A post-secondary degree or equivalent experience in computer science, computer systems engineering, software engineering, or a related discipline
Contemporary technical certifications related to the ServiceNow platform or supporting technologies
Experience designing and maintaining enterprise platforms, particularly ServiceNow
Proficiency with ServiceNow-specific scripting languages such as JavaScript, Jelly, and the Glide API
Hands-on experience with ServiceNow integrations, including REST/SOAP APIs and Mid Server connectivity
Strong client experience focus, demonstrating empathy, professionalism, and the ability to resolve complex inquiries
A growth mindset with a passion for continuous improvement, innovation, and knowledge sharing
Excellent interpersonal, communication, and conflict‑management skills with an ability to work effectively across diverse teams
Flexibility and agility in adapting to changing priorities, along with strong critical reasoning and decision‑making abilities

What’s in it for you:

Career Growth: Regular learning sessions and development opportunities 
Total Rewards: Incentive pay, annual salary reviews, employer-paid benefits and pension matching 
Time Away: Competitive vacation plus one paid volunteer day each year
Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a “dress for your day” approach

We’re committed to fair pay and an inclusive, accessible hiring experience. If you need accommodations or alternative formats at any stage, just reach out to us at careers@equitable.ca. We’re happy to help.

If you’re selected to move forward, our Talent Acquisition team will walk you through all the details of our total rewards program, so you know exactly what’s included. This position is open and we are excited to find the right person to join our team. Your base pay will be based on your skills, qualifications, experience and education.

At Equitable, your resume will be reviewed by real people and all hiring decisions are made by our recruiters and hiring managers. AI tools may be used to support administrative and productivity tasks throughout the recruitment process, but we believe that evaluating experience, skills, and talent potential requires meaningful human interaction.

As part of our commitment to maintaining a secure and trusted workplace, candidates selected to move forward in the recruitment process will be required to complete a background screening in accordance with company policy.

Reports To: Lead Technology Manager, ITSM
Department: IT Infrastructure
Term: Permanent Full-Time

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More about this job

Responsibilities

Design, manage, and support the enterprise ServiceNow platform, including scripting, automation, integrations, configuration, troubleshooting, and upgrades. Collaborate with business and IT teams to maintain shared technology solutions, improve processes and client satisfaction, monitor system performance, and support compliance with technical standards.

Requirements

Requires at least three years of IT experience, a post-secondary degree or equivalent experience in a relevant discipline, and contemporary ServiceNow or supporting-technology certifications. Candidates should have enterprise ServiceNow experience, proficiency with JavaScript, Jelly, and the Glide API, hands-on REST/SOAP and Mid Server integration experience, and strong client service, communication, and problem-solving abilities.

Skills

JavaScript
Jelly
Glide API
REST/SOAP Integrations
Mid Server Connectivity
Scripting
Automation
Solution Design
Quality Management
Troubleshooting
Hardware and Software Upgrades
Capacity and Performance Monitoring
Process Improvement
Technical Documentation
Client Support

Benefits

Incentive Pay
Annual Salary Reviews
Employer-Paid Benefits
Pension Matching
Competitive Vacation
Paid Volunteer Day
Employee Wellness
Flexible Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
IT Infrastructure
IT Service Management
Enterprise Platforms
JavaScript
Jelly
Glide API
REST APIs
SOAP APIs
Mid Server
Scripting
Automation
Integrations
Shared Infrastructure
Solution Design
Quality Management
Technical Systems
Architecture
Governance
Hardware Configuration
Application Software
Troubleshooting
System Upgrades
Capacity Monitoring
Performance Monitoring
Operational Availability
Process Documentation
Compliance
Risk Management
Continuous Improvement

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