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Added 2 days ago
MD
Information Technology Specialist 5 - Unified Communications & Collaboration Architect
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Our Unified Communications & Collaboration (UC&C) Architect serves as the agency’s highest-level technical authority for the end-to-end design, implementation, optimization, and governance…
Added 3 days ago
FB
Strategic Energy Partner
Flogas Britain
Field, BC
- Full-time
Ability to work across multiple products, services and technical disciplines without needing to be the technical specialist in each.
Added 5 days ago
GT
Coupa Administrator/Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $50 to $60 CAD / hour
- Contract
Identify opportunities to improve workflow efficiency, controls, automation, user experience, and compliance through enhanced platform utilization.
Added 6 days ago
CF
Senior Security Specialist
CI Financial
Toronto, ON
- Full-time
The Security Analyst II (Senior Security Specialist) is a senior hands-on security professional responsible for identifying, assessing, and remediating enterprise security risk. The role…
Added 12 days ago
SG
Sourcing Specialist
Societe Generale
Montreal, QC
- Full-time
…mitigating commercial, operational, and legal risks. The Sourcing Specialist supports sourcing and supplier management activities across a broad range of spend categories, including…
Added 13 days ago
SI
Director of Information Technology
STACK IT Recruitment
Remote, Canada
- Remote
Oversee IT operations across on-premises servers, Microsoft 365 cloud services and a TOPdesk-based service desk
Added 16 days ago
First Party Fraud Detection Specialist
Scotiabank
Toronto, ON · Scarborough, ON
Conduct enhanced due diligence and complete timely, accurate case decisions, investigation notes, and fraud reports that clearly document findings, decision rationale, actions taken,…
Added 17 days ago
CR
Lead Humanitarian Research Specialist
Canadian Red Cross
Canada
- Full-time
Act as a technical advisor to senior leadership on a range of issues, offering expert analysis, evidence-based insights, information synthesis, and strategic recommendations.
Added 19 days ago
CL
Human Resources - Payroll and Benefits Specialist
Cosmetica Laboratories Inc
Toronto, ON · Scarborough, ON
- Full-time
…From concept to creation, we offer an unparalleled array of services that will inspire, create and deliver every step of the way. We value and recognize talent and want you to help us…
Added 19 days ago
Senior Manager, AML Investigations - Canadian Banking
Scotiabank
Toronto, ON · Mississauga, ON
The Senior Manager, Anti Money Laundering Investigations leads and oversees the Anti Money Laundering Unit (AMLI), ensuring AML related regulatory obligations, business strategies, plans,…
Added 19 days ago
Human Resources - Payroll and Benefits Specialist
Westerkirk
Toronto, ON
…From concept to creation, we offer an unparalleled array of services that will inspire, create and deliver every step of the way. We value and recognize talent and want you to help us…
Added 22 days ago
TL
Accounting Specialist - Level 2
Transx Ltd
Rosser, MB
- Full-time
The TransX Group of Companies has an exciting opportunity for an Accounting Specialist – Level 2 to join our Yield & Financial Planning department in Winnipeg. Reporting to the Financial…
Added 23 days ago
SG
Senior HR Accounting Analyst
Societe Generale
Montreal, QC
- Full-time
This is a senior specialist role requiring significant technical accounting expertise, strong knowledge of compensation-related accounting matters, and the ability to act as the principal…
Added 23 days ago
CI
Senior Autonomy Validation Specialist / Spécialiste senior de la validation de l’autonomie
Caterpillar Inc.
Laval, QC
- Full-time
As the Senior Autonomy Validation Specialist, you will develop, test, and troubleshoot software systems used for autonomy drill machines. This generally includes onboard system validation…
Added 25 days ago
S
IT Technology Services Senior Specialist - Linux Administration, Hyperscaler, Pacemaker Operations
SAP
Toronto, ON
- Full-time
Enhanced Operations Service Senior Specialist plays a pivotal role within the SAP ECS – Enhanced Operations Service (EOS) organization, serving as a trusted advisor responsible for…
Added 25 days ago
AI
Lead Architect-Lab Planning
Architecture49 Inc.
Ottawa, ON
- Full-time
Architecture49 is seeking a senior Laboratory Strategy & Design Specialist to lead the planning, programming, strategy, and design of complex laboratory and science facilities across…
Added 25 days ago
B
Sr. Manager, Intelligent Business Process
BMO
Toronto, ON · FCP
- Full-time
…Processes may be related to (but are not limited to) fulfillment, operations, services, sales,…
Added 1 month ago
CT
Retail Operations Specialist
Canadian Tire Corporation
Toronto, ON
- Full-time
The Retail Operations Analyst is responsible for supporting the technology platforms, operational processes, and services that enable Canadian Tire Gas+ and rebranded Petro-Canada locations…
Added 1 month ago
CT
Retail Operations Specialist
Canadian Tire Corporation
Toronto, ON
- Full-time
The Retail Operations Analyst is responsible for supporting the technology platforms, operational processes, and services that enable Canadian Tire Gas+ and rebranded Petro-Canada locations…
Added 1 month ago
CF
Security Analyst II
CI Financial
Toronto, ON
- Full-time
The Security Analyst II (Senior Security Specialist) is a senior hands-on security professional responsible for identifying, assessing, and remediating enterprise security risk. The role…
Added 1 month ago
CF
Senior Security Specialist
CI Financial
Toronto, ON
- Full-time
The Security Analyst II (Senior Security Specialist) is a senior hands-on security professional responsible for identifying, assessing, and remediating enterprise security risk. The role…
Added 1 month ago
Technology Specialist, Digital Workplace
Equitable
Waterloo, ON
We are looking for a Technology Specialist, Digital Workplace to join our IT team! The Technology Specialist, Digital Workplace maintain and enhance shared technology solutions and…
Added 1 month ago
Project Manager - Intelligent Integrated Systems
Smith + Andersen
Toronto, ON
…communications, security and audiovisual fields, and providing enhanced services such as lighting, building automation systems, and intelligent integrated systems design. Thanks to our…
Added 2 months ago
V
Sr Data Engineer, Specialist
Vanguard
Toronto, ON
- Full-time
This is a senior, highly autonomous role. You will operate as a technical consultant and data architecture
Added 2 months ago
B
Senior Credit Officer, Canadian Hedge Fund & Trading Products
BMO
Toronto, ON · FCP
- Full-time
Operates at a group/enterprise-wide level and serves as a senior specialist resource across BMO.

Equitable

Technology Specialist, Digital Workplace

Waterloo, ON, Canada

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Applications open in a new tab.

Job details

Posting language: English
Posted: Sep 16, 2026

Original job description

At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our communities, and each other.

The Opportunity: At Equitable, our focus is on making a meaningful impact in the lives of Canadians by putting clients at the heart of everything we do. We lead with empathy, act with intention, stay curious, and support one another every step of the way. If you're looking for purpose-driven work in a collaborative and inclusive environment where your voice is heard, and your growth is encouraged we’d love to connect!

We are looking for a Technology Specialist, Digital Workplace to join our IT team! The Technology Specialist, Digital Workplace maintain and enhance shared technology solutions and infrastructure. This role will partner with a cross-functional team to develop, test, launch, and refine solutions to optimize the organizations' service experience. They are responsible to develop and implement infrastructure technologies that support business priorities and capabilities for internal and external clients.

Join one of the region’s top employers and be part of something that truly makes a difference.

Work Arrangements: This is an in-office role. You will work in our office in Waterloo, ON 100% of the time.

What you’ll do:

Support the implementation of corporate policies, standards, and procedures that provide effective architecture, governance, and management of Equitable Life’s technical systems and solution
Collaborate with Business and IT roles on the solution design, development and quality management of shared infrastructure systems and applications across organizational functions
Work with internal and external teams to increase client satisfaction by improving the quality of systems and products through identification of issues, on-going maintenance, and implementation of solutions
Perform hands-on configuration and troubleshooting of components including the maintenance, upgrading or replacement of hardware and/or application software
Assist in the maintenance of existing internal processes and quality system management documentation to uphold quality standards
Inspect systems and processes to identify opportunities for improvements to workflow and enhanced efficiencies
Monitor capacity usage and performance of assigned technologies to assure operational availability and process integrity
Provide technical guidance to peers and/or end-users regarding technologies that enable continuous delivery of shared solutions
Designing and managing digital workplace systems (Endpoints; Unified Communications; etc.) used by the business
Work with different IT professionals and teams to ensure our platform capabilities meet the needs of our organization and clients
Create and implement training programs that drive measurable improvements in digital literacy and workplace productivity

What you’ll bring:

Behavioral

- Client Experience
- - Achieve service commitments by balancing efficiency and quality and by escalating obstacles that require additional support
  - Demonstrate empathy when faced with client concerns and issues
  - Act as a brand ambassador by demonstrating knowledge and leveraging resources to meet clients' needs
  - Strive to resolve client inquiries at first point of contact
  - Professional, respectful, and courteous in all interactions with clients
- Growth Mindset and Innovation
- - Critically evaluate current processes and contribute to the implementation of improvement opportunities by incorporating past learnings
  - Solution focused approach - advocate for continuous improvement / innovation amongst the team
  - Receptive to, solicit, and apply feedback and learnings on the job
  - Seek out and obtain required, and beyond what's required, professional and/or industry knowledge and training, for both personal and organizational benefit
  - Actively share knowledge for the betterment of the team/others
  - Approach problems as opportunities that can be resolved and overcome
- Interpersonal Skills
- - Communicate professionally and respectfully
  - Share and solicit knowledge and insights freely with clients, colleagues, and business partners
  - Provide both reinforcing and constructive feedback to peers as appropriate
  - Embrace diversity; works well with different people; adapt to other’s styles and/or work habits
  - Receptive to, solicit, and apply feedback and learnings on the job
  - Synthesize complex information and crafts communications with the audience in mind
  - Ability to negotiate and manage conflict effectively
- Agility and Flexibility
- - Adapt to changes in priorities, assigned responsibilities and projects, when explained why and how
  - Demonstrate a willingness to change ideas or perceptions based on new information or contrary evidence
  - Maintain a positive outlook as pressure increases and/or towards doing things differently
- Critical Reasoning
- - Use observations and experience, combined with resources and facts or data, to draw conclusions and make judgements
  - Take ownership of decisions and ensure they are consistent with legislation, precedent and established policies and procedures
  - Handle competing priorities effectively and act to obtain desired outcomes
  - Act promptly and with confidence when a situation requires a quick decision
- Leadership
- - Exhibit a sense of urgency over matters that pertain to day-to-day responsibilities by escalating and seeking guidance
  - Show an appreciation for the contributions, capabilities, and achievements of others
  - Achieve expected results and demonstrate ownership of personal outcomes
  - Lead by example and model a culture of respect, fairness, and trust

Experience and Education

- Post-secondary degree or equivalent combination of education and experience in the following or related discipline: computer science, computer systems engineering, software engineering

Specialized Skills, Capabilities and/or Education

- Contemporary technical certifications relative to the platform they manage.
- Designing and maintaining digital workplace platforms.
- Relevant hardware, software, and cloud (SaaS/PaaS) services.
- Automation, orchestration, and system configuration tools.
- Relevant source code management and release capabilities.
- Willing to dive into PowerBI
- Familiarity with the Microsoft 365 ecosystem

What’s in it for you:

Career Growth: Regular learning sessions and development opportunities
Total Rewards: Allowance provided in place of vacation pay and benefits
Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a “dress for your day” approach

At Equitable, we’re committed to fair pay and an inclusive, accessible hiring experience. If you need accommodations or alternative formats at any stage, just reach out to us at careers@equitable.ca, we’re happy to help.

Your base pay will be based on your skills, qualifications, experience, and education.

If you’re selected to move forward, our Talent Acquisition team will walk you through all the details of our total rewards program, so you know exactly what’s included.

Reports To: Senior Technology Manager, Digital Workplace
Department: IT
Term: Temporary Full-Time, Eighteen (18) Month Contract

This position is open and we are excited to find the right person to join our team.

As part of the recruitment process, you will need to go through background screening, as per our company policy.

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More about this job

Responsibilities

The Technology Specialist will maintain and enhance shared infrastructure and digital workplace solutions to optimize service experiences. They will collaborate with cross-functional teams to design, test, and implement technical systems while ensuring operational availability and performance.

Requirements

Candidates must hold a post-secondary degree in computer science, computer systems engineering, or software engineering. Proficiency in Microsoft 365, digital workplace platforms, and relevant hardware/software/cloud services is required.

Skills

Digital workplace systems
Infrastructure management
Hardware configuration
Software troubleshooting
Microsoft 365
PowerBI
Automation
Orchestration
System configuration
Source code management
Release management
Technical documentation
Client satisfaction
Digital literacy training
Capacity monitoring
Quality management

Benefits

Career growth opportunities
Learning sessions
Employee wellness support

Visa sponsorship

Not detected in the job text

Keywords

Digital Workplace
Infrastructure
Microsoft 365
PowerBI
SaaS
PaaS
Automation
Orchestration
Endpoints
Unified Communications
Hardware
Software
Cloud Services
System Configuration
Source Code Management
Release Management
IT Governance
Capacity Monitoring
Digital Literacy
Technical Support
Quality Management
Computer Science
Software Engineering
Computer Systems Engineering
IT Operations

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