Community Manager

Company Description

Equium Group, founded in Calgary in 2011, is a fully integrated real estate organization specializing in condominium, commercial, and residential real estate services. With a current portfolio valued at over $7 billion, Equium Group provides property management, construction, marketing, leasing, and private mortgage services. The company has received multiple awards, including the Consumer’s Choice Award for Top Property Management Company in Southern Alberta, and recognition as one of Canada's Fastest Growing Companies.

Role Description

The Community Manager oversees day-to-day property operations, resident relations, administrative tasks, and site transitions to ensure high stakeholder satisfaction and seamless property management.

Key Responsibilities

• Resident Services & Experience: Serve as the primary point of contact for resident inquiries; assist with keyless access apps, fob programming, parcel lockers, and community events.
• Property Operations & Security: Monitor site security, cameras, and garbage rooms; conduct vacant unit and common area inspections; complete incident reports and provide vendor access.
• Turnover & Inspections: Coordinate move-in/move-out and interim inspections using zInspector; track unit turnover progress to ensure suites are rent-ready on schedule.
• Maintenance Coordination: Monitor daily service tickets, provide updates to residents, and coordinate access for maintenance and warranty vendors.
• Administrative & Lease Management: Maintain tenant files and lease records in Yardi Voyager; collect move-in documentation; manage notices, memorandums, and security deposit processing.
• Property Transition & Construction Handover: Perform unit deficiency walkthroughs for construction handovers; assist management with property transition checklists and initial vendor onboarding.

Qualifications & Skills

• Excellent communication, conflict resolution, and relationship management abilities.
• Strong organizational and problem-solving skills with the ability to manage multiple properties and priorities.
• Proficiency with property management software (Yardi, Buildium, or similar) and Microsoft Office Suite.
• High level of professionalism, accountability, and customer service focus.

Why Join Equium?

• Be part of a growing and award-winning real estate organization.
• Work alongside a collaborative and experienced leadership team.
• Competitive compensation and benefits.
• Career growth opportunities within a rapidly expanding company.
• A supportive environment that values professional development and innovation.

Benefits

• Competitive salary
• Comprehensive health, dental, and vision insurance.
• Paid vacation time.
• Retirement savings plan with company match.
• Opportunities for professional development.
• Life Insurance
• On-site gym access.