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Added 25 mins ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay increases and an uncapped commissions plan offers you…
Added 25 mins ago
PM
Service Navigator
Prairie Mountain Health
Swan River, MB
- Full-time
The Service Navigator will provide first clinical contact with clients accessing Primary Health Care services. The Service Navigator will enable clients to have a positive, initial contact…
Added 40 mins ago
MG
Customer Care Technician - High Rise
Madison Group of Companies
Toronto, ON
- Full-time
…customers. The Customer Care Technician will report to the Manager of Customer Care and work closely with the team on-site to deliver extraordinary service to our…
Added 40 mins ago
FS
Outside Sales- Parts & Service- Refuse Equipment
Federal Signal Corporation
Toronto, ON
- Full-time
The Parts and Service Support Representative - Refuse (“PSSR”) is responsible for driving parts and service sales growth for our refuse product lines within the territory. This role will…
Added 40 mins ago
AS
Sage Intacct Construction Implementation Specialist ($5000 Signing Bonus)
Asyma Solutions Ltd.
Canada
- Full-time
…Construction solutions. The Specialist works closely with the Project Manager, Senior Construction Specialist, and other implementors to execute configuration, testing, training, and…
Added 55 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 55 mins ago
TA
Financial Services Manager
Trotman Auto Group
Comox, BC
- Full-time
Looking for a high-earning Finance Manager opportunity where your expertise, attention to detail, and ability to structure the right deal are valued?
Added 1 hour ago
E
Principal Product Manager - Identity Threat Detection and Response
Elastic
Canada
- Full-time
We’re looking for a Principal Product Manager to guide the vision, strategy, and execution for Identity Threat Detection and Response (ITDR) within Elastic Security. Attackers not only…
Added 1 hour ago
PE
Process Engineer
Polymer Extrusions, Inc.
Oshawa, ON
- Full-time
…quality products, the best technical support, reliable on-time delivery, and superior customer service, at competitive prices. We supply to the Automotive, Medical, Military, Aerospace,…
Added 1 hour ago
Health Care Aide - Home Care Program - St. James-Assiniboia Team
Winnipeg Regional Health Authority
Winnipeg, MB
May vary depending on the service delivery area.
Added 1 hour ago
Clinical Team Leader - Crisis Services
Winnipeg Regional Health Authority
Winnipeg, MB
The Crisis Response Centre is a ground-breaking development in the delivery of crisis services within Winnipeg, and upon completion, will be the first of its kind in Canada to offer a…
Added 1 hour ago
CO
Corporate Services Financial & Administration Manager
City of Lethbridge
Lethbridge, AB
- Full-time
Are you a finance leader who pairs strategic thinking with a genuine commitment to public service? Do you take pride in helping others understand complex financial information and turn it…
Added 1 hour ago
ME
Office Administration
MCDOUGALL ENERGY INC
Burford, ON
- Contract
Assisting with answering incoming calls and attending to customer inquiries for fuel delivery, service, account information or other related items.
Added 1 hour ago
SH
Sous Chef – Gerni's Farmhouse
Sparkling Hill Resort
Vernon, BC
- $50,000 to $60,000 CAD / year
- Full-time
Coordinate banquets, functions, and catered events with the Executive Chef, Banquet Manager, and Catering Manager, ensuring readiness at least 15 minutes before service.
Added 2 hours ago
AS
Recruiter III
Apex Systems
Vancouver, BC
- $38 to $44 USD / hour
- Full-time
…They will foster a collaborative team environment and a strong service oriented culture that ensures delivery of efficient, effective, quality driven service to internal customers. The best…
Added 2 hours ago
AI
Marketing Coordinator
AutoCanada Inc.
Edmonton, AB
- Full-time
Keep work moving - Track assignments, handoffs, review stages, revisions and approvals by following up proactively and flagging stalled work before it affects delivery.
Added 2 hours ago
Public Health Nurse (Infectious Diseases)
Region of Waterloo
Kitchener, ON · Cambridge, ON · Waterloo, ON
Current Assignment: Provides public health nursing service in the delivery of Infectious Diseases Division programs.The assignment for this position will support the Outreach Clinical…
Added 2 hours ago
Director, Water and Wastewater Infrastructure Management
Region of Waterloo
Kitchener, ON
Directs growth planning through capital plan development and delivery of infrastructure projects, including the response to water capacity constraints, finding new water supply sources,…
Added 2 hours ago
T
Business Systems Analyst II
TD
Toronto, ON
- Full-time
Provides support/oversight and guidance in the delivery of technology requirements with focus on quality, reusability, scalability, and innovation.
Added 2 hours ago
T
Quality Engineer II (VMS)
TD
Toronto, ON
- Full-time
Effectively engineer and leverage tools and Engineering practices (DevOps tools and processes, source code management, Service Virtualization, monitoring tools, etc.)
Added 2 hours ago
B
Mortgage Specialist
BMO
Fort St. John, BC
- Full-time
Supports the delivery of targeted marketing programs, promotions, and other initiatives.
Added 2 hours ago
Y
Program Supervisor
YBC
Vancouver, BC
- Full-time
The Program Supervisor is responsible for the delivery of high-quality Group Fitness & Child and Youth Services at the branch, along with recreation programs such as leagues,…
Added 2 hours ago
S
Mitigation Manager
SearchLabs
Burlington, ON
- Full-time
…operational leader to oversee field mitigation activities and elevate service delivery across their Burlington…
Added 2 hours ago
Assistant Store Manager
Rogers Communications
Calgary, AB
Management Support: You support the Store Manager in managing day to day operations, coaching, and developing team members to positively impact growth and create best in class customer…
Added 2 hours ago
MM
Territory Manager, Ontario
Merit Medical Systems, Inc.
Canada
- Full-time
Resolving problems with clients regarding manufacturing or delivery problems, if they occur.

Equus Workforce Solutions

Program Manager

Bath, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Company Description

Agilec is a leading provider of vocational rehabilitation and employment/career transition services across Canada and internationally. Our customers are at the centre of all we do, and our teams are passionate about the positive impacts they make on peopleÂ’s lives. We are guided by our values, and all team members are encouraged and supported to develop their potential.

Job Description

Role Summary:

The Program Manager reports to the Project Director for a given region and provides leadership through planning, implementing, coordinating, and evaluating Agilec sites/projects to ensure high levels of customer satisfaction and employee experience are achieved while meeting or exceeding contractual obligations.

Work Location: This position is based at our Bath (Loyalist Township) location and supports operations at both our Bath and Barry’s Bay offices. Occasional travel to the Barry’s Bay office is required.

Responsibilities

Coordinates one or more Agilec sites/projects
Execute Site budget, business plan, quality management plan, service initiatives and meet performance-based outcome targets
Communicate business strategy and facilitate team development
Prioritizes assignments and adjusts or adapts service delivery as needed
Build a positive, supportive team culture
Responsible for ensuring staff are accountable to QA, Privacy, and other Agilec priorities
Timely management and reporting of internal and external responsibilities to appropriate departments/funders
Identifies and approves training and development for frontline staff to ensure that staff meet performance expectations
Delegate and direct frontline staff to ensure uniform delivery of service across all teams within; establishes expectations and supports the Frontline roles
Monitor staff performance and provide feedback and corrective action as necessary to ensure staff meets objectives.
Build, develop, and grow any business relationships vital to the success of the project; planning and growth for site (new programs, increased contracts)
Understanding local labour market, community demographics to support their planning and growth

Qualifications

What You Bring

Education

Completed post-secondary diploma or degree from a recognized Canadian institute in Human Services Field or other related field
Relevant certifications, such as MCVP, CVP, RRP, or CDP an asset

Experience

Minimum three years' experience required in employment services or related field
Three years of financial management experience working with project funders/customers
Three years demonstrated effective Leadership experience in outcome-based projects
Experience organizing, planning and developing program operations at a supervisory level
Demonstrated experience building partnerships with employers, community agencies, and other stakeholders
Demonstrated competence achieving financial and operational goals
Experience working with people with disabilities and barriers to employment

Required Skills

Successful problem-solving, proactive planning, decision-making, and time-management skills
Ability to support and direct staff to effectively support people with disabilities and barriers to employment
Excellent written communication skills demonstrated through proposal writing, electronic communication, and/or writing and summarizing monthly reports
Excellent verbal communication demonstrated through everyday dealings with team, clients, and customers
Proficient contract, budget, and operational management skills
Skilled at leading, supervising, and holding accountable direct reports to meet contracted performance expectations
Coaching methodologies to lead teams and implement change
Intermediate user of Microsoft Office Suite (Word, Excel, Outlook)
French language is an asset and a requirement in programs designated as offering a bilingual service

Knowledge

Understanding of stages of team development
Knowledge of the local and provincial labour markets
Knowledge of community and government resources
General knowledge of Employment, Health and Safety, and Human Resources Legislation and practices
Maintain knowledge of applicable federal, provincial, and municipal laws, regulations, and policies related to social assistance and workforce programs
Solid understanding of confidentiality and other professional codes of conduct; must submit for a criminal record check with Vulnerable Sector
Strong understanding of computer networks, applications, hardware, and office equipment

Additional Requirements

Ability to travel as required; access to a reliable vehicle is required.
Must provide a clear Enhanced Police Check (Criminal Record and Judicial Matters Check).
Legal authorization to work in Canada.

Additional Information

Compensation & Benefits

We offer our team members attractive compensation, employee and group benefits, training and career development opportunities, and value-added perks
*Eligibility to receive some benefits may vary according to employment status

Important Application Information

The purpose of this job posting is to fill a vacancy.
Applicant information submitted through Smart Recruiters may be processed using AI-assisted features that support candidate screening and selection activities.

We offer our team members attractive compensation, employee and group benefits, training and career development opportunities, and value-added perks*. *Eligibility to receive some benefits may vary according to employment status. Agilec welcomes and encourages applications from people with disabilities. We are committed to providing an accessible, barrier-free recruitment and selection process. When contacted about an employment opportunity, please advise us if you require any accommodation at any stage of the selection process.

Apply About employer

More about this job

Responsibilities

Lead and coordinate site and project operations, including budgets, business and quality plans, service delivery, and performance targets. Develop and support staff, ensure accountability and compliance, manage reporting, and build community and employer partnerships to support project success and growth.

Requirements

Requires a post-secondary diploma or degree in human services or a related field, at least three years of experience in employment services or a related field, and three years of financial management and leadership experience. Candidates should have strong operational, contract, budget, communication, and staff-coaching skills, knowledge of local labour markets and relevant legislation, a reliable vehicle, and authorization to work in Canada; a clear enhanced police check is required.

Skills

Program Operations
Leadership
Staff Supervision
Budget Management
Contract Management
Financial Management
Quality Management
Performance Management
Strategic Planning
Problem-Solving
Decision-Making
Time Management
Partnership Development
Coaching
Written Communication
Microsoft Office

Benefits

Employee Benefits
Group Benefits
Training And Career Development
Value-Added Perks

Visa sponsorship

Not detected in the job text

Keywords

Vocational Rehabilitation
Employment Services
Career Transition
Program Management
Project Management
Program Operations
Outcome-Based Projects
Budget Management
Financial Management
Contract Management
Quality Management
Performance Targets
Staff Development
Team Leadership
Service Delivery
Privacy
Quality Assurance
Partnership Development
Employer Partnerships
Community Agencies
Labour Market
People With Disabilities
Barriers To Employment
Microsoft Office
Employment Legislation
Health And Safety
Human Resources
Confidentiality
Vulnerable Sector Check

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