Account Manager

Account Manager – Sales Representative, Quebec

Location: Montreal (LaSalle Showroom) and Greater Montreal Territory

Employment Type: Full-Time, Permanent

Are you looking for more than just a sales job?

At ergoCentric, you'll have the opportunity to develop your own territory, welcome clients into a dedicated showroom, and represent Canadian-made products you can be proud of.

We're looking for an ambitious, motivated individual who is ready to take ownership, build relationships, and grow with us in Quebec.

Why Join Us?

A Role That Makes an Impact

You'll work directly with the Quebec Sales Director and play an important role in expanding ergoCentric's presence and market share across the province.

Your Accounts. Your Territory.

You'll manage a portfolio of customers and business partners while developing new opportunities across multiple markets, including dealers and resellers, corporate clients, institutions, distribution networks, and design firms.

A Comprehensive, Established Product Portfolio

Our product offering includes premium ergonomic seating, height-adjustable desks, ergonomic accessories, corporate furniture, and acoustic solutions (Belair and Harmony).

Our solutions help organizations create workplaces that meet the highest standards of ergonomics, quality, and comfort.

Opportunities to Grow

You'll receive comprehensive initial training, followed by opportunities to take on greater responsibilities based on your performance, including strategic accounts and dealers, major projects, and competitive bids.

Your ResponsibilitiesBusiness Development

• Prospect and identify new customers, projects, and business opportunities within your territory, converting leads into qualified opportunities and ultimately into customers.
• Develop and strengthen relationships with dealer and reseller partners, helping them increase sales of ergoCentric products.
• Build lasting relationships with key decision-makers, including purchasing managers, facility managers, health and safety professionals, ergonomists, designers, and senior executives.

Consultative Selling and Closing

• Welcome customers to our showroom and visit their workplaces to conduct product demonstrations and trials.
• Understand each customer's requirements and recommend appropriate products and configurations, clearly communicating their features and benefits.
• Prepare and present quotations, warranty information, and delivery timelines.
• Negotiate terms and successfully close sales.

Account Management and Growth

• Coordinate order follow-up through delivery, working closely with our order management department and head office teams.
• Maintain accurate CRM records, manage your sales pipeline and forecasts, and consistently work toward achieving sales targets.
• Share market intelligence, including competitive activity, industry trends, and customer feedback, while recommending ways to strengthen our approach in Quebec.

Your Qualifications

• 2–5 years of sales experience, ideally in office furniture, commercial interiors, technical products, healthcare, or business supplies. Early-career candidates demonstrating strong potential will also be considered.
• A proactive approach to prospecting, with confidence communicating by telephone and presenting to groups.
• Strong listening skills and the ability to understand customer needs before recommending solutions.
• Self-motivated, organized, and detail-oriented, with strong follow-up skills.
• Comfortable using CRM software and Microsoft 365 applications, including Excel, Outlook, and PowerPoint.
• Excellent French communication skills.
• Good written and spoken English proficiency is required, as our head office, manufacturing facilities, and several support teams are located in Ontario, and certain customers and dealers operate in English.
• Valid driver's licence and access to a vehicle for travel throughout the assigned territory.

Preferred Qualifications

• Knowledge of the office furniture industry, ergonomics, or Quebec's dealer distribution network.
• Experience with public-sector tenders and procurement processes, including SEAO.
• An established network of contacts within the business, design, or healthcare communities.

What We Offer

Competitive Compensation

• Competitive base salary plus sales bonuses, offering attractive total earning potential.

Tools and Resources

• Vehicle allowance.
• Company-provided cellphone and laptop.

Comprehensive Benefits

• Health and dental insurance.
• Long-term disability insurance.
• Life insurance.

Professional Development

• Comprehensive training on our products and sales methodologies.
• Career advancement opportunities.
• Cross-functional training and professional development.

A Supportive Team Environment

Join a close-knit Quebec team backed by the resources, expertise, and capabilities of an established North American organization.

About ergoCentric

Founded in 1990, ergoCentric designs and manufactures premium ergonomic seating in Canada, serving customers throughout North America in office environments, specialized workplaces, and healthcare facilities.

Every chair is built to order at our manufacturing facilities in Mississauga, Ontario.

• Our product portfolio also includes electric height-adjustable desks, ergonomic accessories, corporate furniture, and workplace solutions designed to enhance comfort, productivity, and employee well-being.