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Added 1 hour ago
UO
Academic Advisor, Schulich School of Engineering
University of Calgary
Calgary, AB
- Full-time
Develop, maintain, and analyze reports using institutional systems and reporting tools such as PeopleSoft Query and Power BI to support operational planning, enrolment management, and…
Added 1 hour ago
UO
Academic Advisor, Schulich School of Engineering
University of Calgary
Calgary, AB
- Full-time
Develop, maintain, and analyze reports using institutional systems and reporting tools such as PeopleSoft Query and Power BI to support operational planning, enrolment management, and…
Added 2 hours ago
M
Dynamics 365 CRM Solution Engineer
Microsoft
Toronto, ON · Ottawa, ON · Vancouver, BC · Edmonton, AB · Calgary, AB
- Full-time
…integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, we help organizations realize seamless, innovative, and secure solutions that drive…
Added 2 hours ago
SM
Power Builder Developer - 29954-RFR-DTS-074
S M Software Solutions Inc
Winnipeg, MB
- Contract
We are seeking an experienced PowerBuilder Developer to work with one of our Public Sector clients located at 215 Garry Street, Winnipeg, Manitoba. The successful candidate will be…
Added 2 hours ago
SM
Power Builder Developer - 29954-RFR-DTS-074
S M Software Solutions Inc
Winnipeg, MB
- Contract
We are seeking an experienced PowerBuilder Developer to work with one of our Public Sector clients located at 215 Garry Street, Winnipeg, Manitoba. The successful candidate will be…
Added 2 hours ago
SM
Power Builder Developer - 29954-RFR-DTS-074
S M Software Solutions Inc
Winnipeg, MB
- Contract
We are seeking an experienced PowerBuilder Developer to work with one of our Public Sector clients located at 215 Garry Street, Winnipeg, Manitoba. The successful candidate will be…
Added 2 hours ago
IG
Power BI Analyst
Insight Global
Toronto, ON
- $40 to $50 CAD / hour
- Contract
-Experience with cloud platforms (e.g., Azure, AWS, GCP)
Added 3 hours ago
E
Customer Issue and Investigation Coop
Ericsson
Ottawa, ON
- Full-time
Proficiency with Microsoft Office tools including Excel, Word, PowerPoint, and Power BI.
Added 3 hours ago
B
Analyst, Strategy & Business Development
Bombardier
Dorval, QC
- Full-time
…chain KPIs and supplier performance metrics. Experience using Power BI, analytics platforms, and reporting tools. Ability to interpret risk dashboards and convert data into actionable…
Added 4 hours ago
K
Senior Consultant, Financial Services-Insurance & Wealth & Asset Management
KPMG
ON · Toronto, Ontario
- Full-time
Working with tools such as Power BI, Tableau, Alteryx, SQL, Python, Power Platform, Copilot, ChatGPT Enterprise, or similar platforms.
Added 5 hours ago
E
Customer Issue and Investigation Coop
Ericsson
Ottawa, ON
- Full-time
Proficiency with Microsoft Office tools including Excel, Word, PowerPoint, and Power BI.
Added 5 hours ago
B
AI Implementation Specialist, Calls
Buyerlink
Victoria, BC
- Full-time
Experience working with AI platforms, tools, or products in a hands-on capacity - you've done more than read about it
Added 6 hours ago
FS
Analyst, Data Quality & Governance
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
Trusted and well-governed data assets that can be confidently consumed by users, applications, analytics platforms, and AI solutions.
Added 6 hours ago
IW
AI Development & Continuous Improvement Student (Summer 2027)
Irving Woodlands
Saint John, NB
- Full-time
Build and enhance solutions using the Microsoft Power Platform, including Power Automate, Power Apps, Power BI, and SharePoint
Added 6 hours ago
C
Cyber Implementation Specialist-EN
CAE
Ottawa, ON
- Full-time
Contribute to the development and maintenance of SharePoint and Power BI content used for cybersecurity documentation, reporting, and program tracking.
Added 7 hours ago
B
Senior Manager, Data & AI
BDO
Vancouver, BC
- Full-time
Work with technologies and platforms such as Microsoft Fabric, Azure, Databricks, Snowflake, dbt, Power BI, Microsoft Purview, Azure Data Factory, Azure Synapse, Azure Machine Learning,…
Added 7 hours ago
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Senior Manager, Data & AI
BDO Canada
Vancouver, BC
- Full-time
Work with technologies and platforms such as Microsoft Fabric, Azure, Databricks, Snowflake, dbt, Power BI, Microsoft Purview, Azure Data Factory, Azure Synapse, Azure Machine Learning,…
Added 7 hours ago
MC
Data Analyst – Power BI Microsoft Fabric (35903)
Myticas Consulting
Ottawa, ON
- Full-time
This is an excellent opportunity for a junior-to-mid-level Data Analyst with strong Power BI, SQL and Microsoft data technologies experience who enjoys turning data into meaningful…
Added 8 hours ago
B
AI Implementation Specialist, Calls
Buyerlink
Victoria, BC
- Full-time
Experience working with AI platforms, tools, or products in a hands-on capacity - you've done more than read about it
Added 8 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
BI/Reporting platforms: Power BI, Tableau, Looker, SSRS, Cognos, Crystal Reports
Added 8 hours ago
KC
Associate Director, Development
KingSett Capital
Toronto, ON
- Full-time
Presentation Automation: Use BI and automation platforms to generate dynamic presentations and approval packages with live model outputs.
Added 8 hours ago
BR
Business Analyst, Operational Strategy
Brookfield Renewable N.A.
Gatineau, QC
- Full-time
Brookfield Renewable is one of the world's largest owners, operators, and developers of renewable power assets. Our Operational Strategy team plays a critical role in advancing the…
Added 8 hours ago
CP
Master Data & Analytics Lead – Supply Chain
Champion Petfoods
AB · CPE-Champion Petfoods Holding Inc. (Edmonton)
- Full-time
…knowledge of integrated data flows across EDI and eCommerce platforms (e.g.,…
Added 8 hours ago
C
Cyber Implementation Specialist
CAE
Ottawa, ON
- Full-time
Contribute to the development and maintenance of SharePoint and Power BI content used for cybersecurity documentation, reporting, and program tracking.
Added 8 hours ago
B
PRACTICE LEAD DATA ANALYTICS AND VISUALISATION
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- Full-time
…practices, trusted reporting standards, KPI and metrics guidance, Power BI and visualization guidelines, data storytelling practices and self-service analytics guardrails that help the…

Ericsson

Customer Issue and Investigation Coop

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Oct 5, 2026

Original job description

Grow with us

Customer Issue and Investigation Coop

Location: Ottawa, ON.

Duration: 8 – 16 months (for co-ops) | 8 months (for interns, with potential for extension)

Start date: January 11th, 2027

Please upload your unofficial transcript when applying. (Use the "Cover letter" uploading tab.) Please indicate in your resume or a cover letter how many months you are available for.

At this time, Ericsson Canada Inc. does not provide immigration assistance/sponsorship now or in the future for this position.

About this opportunity:

This internship offers a hands-on opportunity to work within Ericsson's Customer Issue & Investigation Group (CIIG), supporting radio product verification and customer network investigations. Based in Canada, the successful candidate will gain practical experience with Ericsson's radio and baseband technologies while contributing to real-world problem-solving in 5G network environments.

What you will do:

Develop knowledge of Ericsson Radio products across the Remote, Massive MIMO, and Indoor portfolio, as well as Ericsson basebands (purpose-built and Cloud RAN).
Support customer case investigations through hands-on lab reproduction of issues occurring in operator networks.
Perform troubleshooting of radio hardware and software.
Execute Test Object List (TOL) test cases for new radios developed within Radio Product Canada (RPCA).
Build lab experience by setting up configurations with Qualcomm UE software, supporting PC installation, and working with test tools such as spectrum analyzers, radios, and basebands.
Contribute to test case automation by designing Moshell scripts.
Attend and help prepare workshops and knowledge transfer sessions.
Conduct data analysis related to Ericsson radios and CIIG team performance.
Utilize and help automate AI tools and agents as part of day-to-day work.

The skills you bring:

Familiarity with programming and scripting languages such as Python, Java, and Bash.
Comfort working in a Linux-based environment.
Proficiency with Microsoft Office tools including Excel, Word, PowerPoint, and Power BI.
Basic understanding of electronic circuits and components (e.g., resistors, capacitors, inductors, amplifiers, diodes).
Basic understanding of computer networking.
Familiarity with AI tools, AI agents, and generative AI platforms (e.g., Kiro, Martina, GenAI Playground, Ericsson Everyday Assistant, CoPilot).
Basic knowledge of Telecom and RF networking.
Strong organizational and communication skills in English.
Eagerness to learn about Ericsson radio products and their application in 5G deployments globally.
A collaborative mindset and genuine interest in contributing to the CIIG team's work.

Eligibility requirements:

2.7+ GPA on a 4.0 scale or equivalent
Uploading an unofficial copy of your transcript
Actively enrolled in an accredited undergraduate, master’s, or PhD on a full-time basis at a four-year college or university at the time of the co-op
Be available to work 40 hours per week

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.americas@ericsson.com.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary country and city: Canada (CA) || Ottawa (Country/ City)

Job details: Developer

Compensation And Benefits At Ericsson

At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.

Your Pay

The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.

The salary range for this position is:

Bachelors: $25.5/hr CAD - $34.5/hr CAD

Masters: $37/hr CAD

Apply About employer

More about this job

Responsibilities

Support customer network investigations by reproducing issues in a lab and troubleshooting radio hardware and software. Execute radio product test cases, configure lab equipment, develop Moshell automation scripts, analyze performance data, and contribute to workshops and AI tool use.

Requirements

Applicants must be full-time students enrolled in an accredited undergraduate, master's, or PhD program, have a GPA of at least 2.7 on a 4.0 scale, submit an unofficial transcript, and be available to work 40 hours per week. Relevant qualifications include familiarity with programming and scripting, Linux, office and data tools, basic electronics and networking, and an interest in telecommunications and 5G radio products.

Skills

Python
Java
Bash
Linux
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Power BI
Electronic Circuits
Computer Networking
Telecommunications
Radio Frequency Networking
Troubleshooting
Data Analysis
Test Automation
Communication

Visa sponsorship

Not detected in the job text

Keywords

Ericsson
Customer Issue And Investigation Group
Radio Product Verification
5G
Radio Products
Remote Radio
Massive MIMO
Indoor Radio
Baseband
Cloud RAN
Lab Testing
Hardware Troubleshooting
Software Troubleshooting
Test Object List
Qualcomm UE Software
PC Installation
Spectrum Analyzers
Moshell Scripts
Test Automation
Python
Java
Bash
Linux
Microsoft Office
Power BI
Electronic Circuits
Computer Networking
Telecommunications
Radio Frequency Networking

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