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Added 9 hours ago
HR
Quality Assurance Intern (Winter 2027, 12months)
Hitachi Rail
Toronto, ON
- $23 to $30 CAD / hour
- Full-time
Assist North America Quality department on various tasks related to software and hardware quality assurance
Added 10 hours ago
E
Customer Issue and Investigation Coop
Ericsson
Ottawa, ON
- Full-time
Perform troubleshooting of radio hardware and software.
Added 11 hours ago
S
AI-Native Mobile QA Engineer
Snaplii
Toronto, ON · Etobicoke, ON
- $60,000 to $90,000 CAD / year
- Full-time
Added 11 hours ago
Software Engineering Co-op
Moment Energy
Surrey, BC
We are seeking a Software Engineering Co-op to join our Engineering team starting in January 2027. In this role, you will support the development of the cloud platform that powers our…
Added 11 hours ago
Firmware Engineering Co-op
Moment Energy
Surrey, BC
We are seeking a motivated Firmware Engineering Co-op to join our Engineering team starting in January 2027. In this role, you will support the development of our battery management system…
Added 12 hours ago
Mechanical Engineer Co-op
Moment Energy
Surrey, BC
We are seeking a Mechanical Engineering Co-op to join our Engineering team, starting in January. In this role, you will support the design, development, and testing of our battery energy…
Added 12 hours ago
Electrical Engineering Co-op
Moment Energy
Surrey, BC
We are seeking an Electrical Engineering Co-op to join our Engineering team. In this role, you will support the development and testing of our energy storage products while gaining hands-on…
Added 13 hours ago
E
Customer Issue and Investigation Coop
Ericsson
Ottawa, ON
- Full-time
Perform troubleshooting of radio hardware and software.
Added 13 hours ago
RE
Data Science - Co-op Student (Winter 2027)
Rodan Energy Solutions Inc.
Mississauga, ON
- Internship
…graduate degree in Data Science, Statistics, Computer Science, Engineering, or a related quantitative…
Added 13 hours ago
RE
AI Solutions Specialist - Co-op Student (Winter 2027)
Rodan Energy Solutions Inc.
Mississauga, ON
- Internship
Currently enrolled in a registered Co-op program and working towards a degree in Computer Science, Engineering, Data Science, or a related program.
Added 14 hours ago
S
Data Scientist Intern (Jan 2027 12 Months)
SOTI
Mississauga, ON
- Full-time
Gain an understanding of how various roles work together to deliver software products: Developers, Architects, Quality Assurance, User Experience, Product Management, Software Development,…
Added 14 hours ago
R
2027 Winter – GRM, AI Developer Intern - Innovation & AI Center of Excellence (4 Months)
RBC
Toronto, ON
- Full-time
…role offers a unique opportunity to apply data science and software engineering skills in real-world applications, directly impacting risk management workflows through solutions like…
Added 14 hours ago
R
2027 Winter – GRM, AI Business Analyst Intern – Innovation & AI Centre of Excellence (4 Months)
RBC
Toronto, ON
- Full-time
A master’s degree or higher in business administration, commerce, computer science, engineering, statistics, or a related field is preferred.
Added 14 hours ago
R
2027 Winter – GRM, AI Business Analyst Intern – Innovation & AI Centre of Excellence (4 Months)
RBC
Toronto, ON
- Full-time
A master’s degree or higher in business administration, commerce, computer science, engineering, statistics, or a related field is preferred.
Added 14 hours ago
R
2027 Winter – GRM, AI Developer Intern - Innovation & AI Center of Excellence (4 Months)
RBC
Toronto, ON
- Full-time
…role offers a unique opportunity to apply data science and software engineering skills in real-world applications, directly impacting risk management workflows through solutions like…
Added 15 hours ago
M
Engineering Co-Op
MistyWest
Vancouver, BC
- Temporary
MistyWest is a hardware engineering consultancy that exists to create novel technologies that enable a healthier planet and bring prosperity to all humankind, with a focus primarily on…
Added 15 hours ago
M
Engineering Co-Op
MistyWest
Vancouver, BC
- Temporary
MistyWest is a hardware engineering consultancy that exists to create novel technologies that enable a healthier planet and bring prosperity to all humankind, with a focus primarily on…
Added 15 hours ago
Applied IoT & Data Specialist
Mohawk College
Hamilton, ON
…will serve as a senior resource to projects in the areas of software development related to data acquisition, Internet-of-Things (IoT) devices, and systems integration. This position will…
Added 16 hours ago
SE
Technical Sales Associate (Co-op)
S&C Electric Company
Toronto, ON · Etobicoke, ON
- Full-time
Basic Electrical & Protection Engineering performing various calculations, including available fault current analysis and fuse curve coordination
Added 16 hours ago
S
Software Developer – Web/Cloud Application, Co-op
Semtech
Richmond, BC
- Full-time
Currently enrolled in 3rd or 4th year of Electrical or Computer Engineering, or Computer Science (software focus)
Added 16 hours ago
S
AI Workflow & Operations Intern
Semtech
Richmond, BC
- Full-time
…things work and making them work better. You don’t need to be a software engineer - but you do need to be comfortable with data, curious about AI, and motivated by operational impact. If…
Added 17 hours ago
L
Embedded Software Developer Co-op (Optical Circuit Switch)
Lumentum
Ottawa, ON · Canada - Ottawa (Bill Leathem)
- Full-time
…2027. You will gain hands-on experience developing embedded software for advanced optical networking products while working in a collaborative engineering…
Added 17 hours ago
RB
2027 Winter – GRM, AI Developer Intern - Innovation & AI Center of Excellence (4 Months)
Royal Bank of Canada
Toronto, ON
- Full-time
…role offers a unique opportunity to apply data science and software engineering skills in real-world applications, directly impacting risk management workflows through solutions like…
Added 17 hours ago
A
Rail Infrastructure Co-op Student - Winter 2027
AtkinsRéalis
Vancouver, BC
- Full-time
Come join us in reshaping the future with AtkinsRéalis. AtkinsRéalis is dedicated in engineering a better future for our planet and its people.
Added 17 hours ago
CE
Expression Of Interest
Critical Environment Technologies Canada Inc.
Delta, BC
- Full-time
- Temporary
Test firmware and hardware on live gas detection instruments. You'll build test cases, run benches, and log and verify defects. This is a great fit for engineering/ applied science students.

Ericsson

Customer Issue and Investigation Coop

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Oct 5, 2026

Original job description

Grow with us

Customer Issue and Investigation Coop

Location: Ottawa, ON.

Duration: 8 – 16 months (for co-ops) | 8 months (for interns, with potential for extension)

Start date: January 11th, 2027

Please upload your unofficial transcript when applying. (Use the "Cover letter" uploading tab.) Please indicate in your resume or a cover letter how many months you are available for.

At this time, Ericsson Canada Inc. does not provide immigration assistance/sponsorship now or in the future for this position.

About this opportunity:

This internship offers a hands-on opportunity to work within Ericsson's Customer Issue & Investigation Group (CIIG), supporting radio product verification and customer network investigations. Based in Canada, the successful candidate will gain practical experience with Ericsson's radio and baseband technologies while contributing to real-world problem-solving in 5G network environments.

What you will do:

Develop knowledge of Ericsson Radio products across the Remote, Massive MIMO, and Indoor portfolio, as well as Ericsson basebands (purpose-built and Cloud RAN).
Support customer case investigations through hands-on lab reproduction of issues occurring in operator networks.
Perform troubleshooting of radio hardware and software.
Execute Test Object List (TOL) test cases for new radios developed within Radio Product Canada (RPCA).
Build lab experience by setting up configurations with Qualcomm UE software, supporting PC installation, and working with test tools such as spectrum analyzers, radios, and basebands.
Contribute to test case automation by designing Moshell scripts.
Attend and help prepare workshops and knowledge transfer sessions.
Conduct data analysis related to Ericsson radios and CIIG team performance.
Utilize and help automate AI tools and agents as part of day-to-day work.

The skills you bring:

Familiarity with programming and scripting languages such as Python, Java, and Bash.
Comfort working in a Linux-based environment.
Proficiency with Microsoft Office tools including Excel, Word, PowerPoint, and Power BI.
Basic understanding of electronic circuits and components (e.g., resistors, capacitors, inductors, amplifiers, diodes).
Basic understanding of computer networking.
Familiarity with AI tools, AI agents, and generative AI platforms (e.g., Kiro, Martina, GenAI Playground, Ericsson Everyday Assistant, CoPilot).
Basic knowledge of Telecom and RF networking.
Strong organizational and communication skills in English.
Eagerness to learn about Ericsson radio products and their application in 5G deployments globally.
A collaborative mindset and genuine interest in contributing to the CIIG team's work.

Eligibility requirements:

2.7+ GPA on a 4.0 scale or equivalent
Uploading an unofficial copy of your transcript
Actively enrolled in an accredited undergraduate, master’s, or PhD on a full-time basis at a four-year college or university at the time of the co-op
Be available to work 40 hours per week

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.americas@ericsson.com.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary country and city: Canada (CA) || Ottawa (Country/ City)

Job details: Developer

Compensation And Benefits At Ericsson

At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.

Your Pay

The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.

The salary range for this position is:

Bachelors: $25.5/hr CAD - $34.5/hr CAD

Masters: $37/hr CAD

Apply About employer

More about this job

Responsibilities

Support customer network investigations by reproducing issues in a lab and troubleshooting radio hardware and software. Execute radio product test cases, configure lab equipment, develop Moshell automation scripts, analyze performance data, and contribute to workshops and AI tool use.

Requirements

Applicants must be full-time students enrolled in an accredited undergraduate, master's, or PhD program, have a GPA of at least 2.7 on a 4.0 scale, submit an unofficial transcript, and be available to work 40 hours per week. Relevant qualifications include familiarity with programming and scripting, Linux, office and data tools, basic electronics and networking, and an interest in telecommunications and 5G radio products.

Skills

Python
Java
Bash
Linux
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Power BI
Electronic Circuits
Computer Networking
Telecommunications
Radio Frequency Networking
Troubleshooting
Data Analysis
Test Automation
Communication

Visa sponsorship

Not detected in the job text

Keywords

Ericsson
Customer Issue And Investigation Group
Radio Product Verification
5G
Radio Products
Remote Radio
Massive MIMO
Indoor Radio
Baseband
Cloud RAN
Lab Testing
Hardware Troubleshooting
Software Troubleshooting
Test Object List
Qualcomm UE Software
PC Installation
Spectrum Analyzers
Moshell Scripts
Test Automation
Python
Java
Bash
Linux
Microsoft Office
Power BI
Electronic Circuits
Computer Networking
Telecommunications
Radio Frequency Networking

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