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Added 10 mins ago
Treatment Coordinator (Full time) – Davis Orthodontics Danforth
Canadian Dental Services Corporation
Toronto, ON
Full-time
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Added 12 mins ago
Lab Analyst
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…laboratory testing, regulatory consulting, and certification & audit services across highly regulated…
Added 27 mins ago
Product Support Representative, Mining
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Added 27 mins ago
Cloud Sales Representative (CSR), AWS Canada
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…acumen and technical aptitude to guide companies to adopt cloud services? Do you have the grit and organizational skill to actively prospect in and engage with a large number of accounts?…
Added 40 mins ago
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…laboratory testing, regulatory consulting, and certification & audit services across highly regulated…
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Added 42 mins ago
Senior Accountant
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Added 57 mins ago
Wealth Management Advisor
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Bachelor's degree in Business, Marketing, or a related field.
Added 6 hours ago
2600002534 - Manager Laboratory
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Added 6 hours ago
Coordinator, Construction Services
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ON
The Coordinator, Construction Services, manages and administers medium-complexity construction, professional services and service contracts during construction to ensure compliance with…
Added 6 hours ago
Coordinator, Construction Services
Defence Construction Canada
ON
The Coordinator, Construction Services, manages and administers low-complexity construction, professional services and service contracts to ensure compliance with contract requirements. The…
Added 7 hours ago
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Added 9 hours ago
Medical Laboratory Technologist I
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Medical Laboratory Technologist I
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Medical Laboratory Technologist I
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…screening, triage, assessment, treatment and case coordination services to a primarily child and youth mental health and addiction population. The incumbent provides supervision to students…
Added 9 hours ago
Mental Health Therapist Staff
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Temporary Community Safety Services Manager
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The City of Saint John is seeking qualified applications for the position of Temporary Community Safety Services Manager with Growth and Community Services for a term up to 2 years. The…
Added 10 hours ago
Asset Management Specialist - Asset Management Specialist - Mechanical
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IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating companies to work for. We believe…

ESC Corporate Services

Recovery Representative I

Toronto, ON, Canada
Etobicoke, ON, Canada

Pay: Salary Range: The annual salary for this position ranges from $42,250 - $51,750.
Job type: Full-time
Apply by: Oct 8, 2027
Posting language: English
Posted: Sep 24, 2026

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Applications open in a new tab.

Original job description

Location: Etobicoke, Ontario

Status: 1 Permanent, Full-time current Vacancy

Salary Range: The annual salary for this position ranges from $42,250 - $51,750. Exact compensation may vary based on qualification, experience, and education

Hybrid: This position is eligible for a hybrid work arrangement consisting of both in-office and remote work.

Closing Date: October 8, 2027

We are ESC, an experienced provider that delivers solutions uniting public records data, customer authentication, corporate services, collateral management, asset recovery, and accounts receivable management which support registration, due diligence, and lending practices of clients across Canada. Our people are what drives our innovation, growth, and well-being.

We are looking for a Recovery Representative I to help grow our business and contribute to our future.

As a Recovery Representative I, you will play a key role in managing the recovery and disposition of financed assets while delivering a positive experience for clients and customers. This position combines customer service, file management, and supplier coordination, requiring strong judgment, organization, and attention to detail. Working with internal teams, customers, and external partners, you'll help navigate recovery solutions while ensuring compliance with applicable processes, policies, and provincial regulations.

What you’ll do:

Manage recovery files to ensure obligations, timelines, and service standards are met.
Coordinate with external partners, including bailiffs, auctions, towing companies, and skip tracers, to support the repossession, transport, and liquidation of assets.
Respond to customer and client inquiries, including voluntary surrenders, redemptions, and recovery-related requests.
Review and authorize recovery-related supplier invoices and expenses within established limits.
Apply recovery procedures, policies, and applicable legislative requirements to assigned files.
Maintain accurate file documentation and perform quality control activities to ensure compliance and consistency.
Support departmental and administrative activities while escalating complex issues as required.
Other administrative duties, as required

Knowledge & Qualifications:

Post-secondary education in a related field, or an equivalent combination of education and experience.
Experience in customer service, collections, financial services, administration, asset recovery, or a related field.
Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
Strong written and verbal communication skills, including professional telephone etiquette.
Demonstrated ability to interpret information, apply procedures, and perform basic mathematical calculations.

Key Competencies:

Customer service and relationship management
Communication and interpersonal skills
Organizational and time management skills
Problem solving and sound judgment
Attention to detail and accuracy

What we offer:

At ISC, we believe in progress with purpose and are proudly certified as a Great Place to Work. We’re committed to creating a supportive, inclusive, and engaging environment where people can thrive. Here’s what you can expect when you join our team:

We believe in progress with purpose.

Innovative technology
Growth through strategic partnerships
Investment in new products

We support your growth.

Career development opportunities
Education support

We care about people.

Competitive salary and benefits package
Hybrid work schedule
Recognition programs
New modern workspace close to transportation

Help us put public records at our customers’ fingertips with your customer-centric approach. If this opportunity interests you, please apply by October 8, 2026. We would like to thank all candidates for their interest, however, only those selected to continue in the recruitment process will be contacted.

A little more about us:

ESC is a wholly owned subsidiary of ISC. ISC is the leading provider of registry and information management services for public data and records. Throughout our history, we've excelled at delivering value to government, industry, and our community. We are the partner of choice for governments and private sector organizations seeking solutions across the information management spectrum.

Apply About employer

More about this job

Responsibilities

Manage recovery files and coordinate with external partners to repossess, transport, and liquidate financed assets. Respond to customer and client inquiries, review supplier expenses, apply relevant procedures and regulations, and maintain accurate documentation and quality controls.

Requirements

Requires post-secondary education in a related field or an equivalent combination of education and experience, along with experience in customer service, collections, financial services, administration, asset recovery, or a related area. Candidates should be proficient with Microsoft Office and demonstrate strong communication, organization, judgment, attention to detail, and basic mathematical skills.

Skills

Customer Service
File Management
Supplier Coordination
Written Communication
Verbal Communication
Organization
Time Management
Problem Solving
Sound Judgment
Attention To Detail
Microsoft Outlook
Microsoft Word
Microsoft Excel
Basic Mathematics
Quality Control
Invoice Review

Benefits

Competitive Salary
Benefits Package
Hybrid Work Schedule
Career Development Opportunities
Education Support
Recognition Programs
Modern Workspace Close To Transportation

Visa sponsorship

Not detected in the job text

Keywords

Asset Recovery
Repossession
Asset Liquidation
Recovery Files
Collections
Financial Services
Customer Service
Client Relations
Supplier Coordination
Bailiffs
Auctions
Towing Companies
Skip Tracing
Voluntary Surrenders
Redemptions
Invoice Review
Expense Authorization
Legislative Requirements
File Documentation
Quality Control
Microsoft Office
Microsoft Outlook
Microsoft Word
Microsoft Excel
Administrative Support

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