Senior Product Manager, AI SOC

Senior Product Manager, AI SOC

About eSentire

eSentire is on a mission to hunt, investigate, and stop cyber threats before they become business-disrupting events. Founded in 2001, we have continued to evolve how organizations protect themselves against increasingly sophisticated cyber threats. Today, that means pioneering the future of AI-powered, human-led security.

Our culture is built on transparency, teamwork, and continuous innovation, where your ideas can help shape how AI and human intelligence work together to outsmart cyber adversaries. As the Authority in Managed Detection and Response (MDR), we protect the critical data and applications of 2,000+ organizations across 80+ countries and 35 industries. Powered by the Atlas Platform, eSentire combines agentic AI with human expertise to deliver security at machine speed while maintaining human accountability. We’re looking for forward-thinking talent to help us shape the future of AI-first security and human-backed trust.

The Role

eSentire is an AI-first, product-led company. Our Atlas Security Operations Platform uses AI to test, detect, investigate and respond to threats, with expert human oversight from our SOC and from our clients. We are looking for a Senior Product Manager, AI SOC to lead product development and release for these AI-led capabilities and for how they work with the people who oversee them.

Anyone can build an AI SOC. eSentire is more than an all-AI SOC: for 25 years we have protected thousands of customers every day, and that experience and visibility is our difference. You will turn it into product. You will define how AI and human experts share work inside Atlas, and how guardrails, review and accountability are managed when AI acts.

This is a senior individual contributor role reporting to the Chief Product Officer. You will set direction, define requirements, and drive outcomes across engineering, data, SOC and go-to-market teams. We want innovation and thought leadership: a point of view on how AI SOCs will operate, shared with customers, analysts and the market.

This role requires occasional travel (~25%).

How We Build

Product management at eSentire is AI-led. You will use AI tools such as Claude and Claude Code every day, not only to draft documents but to run the product process itself: discovery synthesis, data exploration, specification, evaluation, and working prototypes.

• Product-led prototyping. Concepts become working prototypes built by product, tested with SOC analysts and customers before full build.
• Rapid launch cycles. We favor small, frequent releases over large, infrequent ones, with clear outcome and quality metrics for each.
• Evaluation-driven development. You will define how AI agents and models are tested, measured and improved against real SOC outcomes before and after release.
• Evolving practice. You will help define the AI-led Product Development Lifecycle: the tools, templates and habits that move us from idea to launch faster, with quality intact.

What You'll Own

• Vision & roadmap. Define and own the multi-year roadmap for AI-led testing, detection, investigation and response in Atlas, and communicate it to internal and external stakeholders.
• Human and AI collaboration. Design how AI work is reviewed, approved, overridden and learned from by eSentire SOC experts and by customers, including autonomy levels, escalation paths and handoffs.
• Guardrails & accountability. Define the controls that make AI actions safe and auditable: permissions, approval workflows, explainability, audit trails, quality measurement, and clear accountability for every automated decision.
• Customer experience. Own how customers see, trust and steer the AI SOC in the Atlas portal, working with UX/UI designers on workflows, transparency and reporting.
• Requirements & delivery. Translate customer and SOC needs into product strategy, PRDs and prioritized backlogs; drive day-to-day requirements with engineering and keep high-quality releases on schedule.
• Customer & market insight. Run ongoing discovery with customers, prospects, analysts and SOC practitioners to validate direction and surface unmet needs.
• Thought leadership. Represent eSentire's view on how AI SOCs should operate through customer briefings, industry events, analyst relations and published content.
• Go-to-market. Work with product marketing, sales and solutions teams on positioning, pricing, packaging and enablement, and track the competitive AI SOC landscape.
• Operations. Work with SOC, Customer Success, Deployments, Engineering and others to define the processes that support the service.
• Outcome measurement. Define and track KPIs such as detection and response quality, analyst time saved, customer trust and adoption, and use them to drive prioritization.

What You Bring

Required

• 5+ years of product management experience, with a track record of shipping complex B2B platform or data products.
• Hands-on background in security operations, such as SOC, MDR, SIEM, SOAR, XDR or incident response, and the ability to hold a credible technical conversation with analysts.
• Experience building or managing AI or LLM-based features in production, including evaluation, quality measurement and human-in-the-loop design.
• Understanding of AI risk and governance topics: guardrails, explainability, auditability, accuracy and failure modes.
• Knowledge of detection engineering, threat research and the investigation and response lifecycle.
• Hands-on experience using AI tools such as Claude and Claude Code in product work, for example drafting specs, analyzing data, or building prototypes.
• Familiarity with agentic workflows, product-led prototyping and rapid release cycles.
• Self-motivated and entrepreneurial, comfortable owning outcomes in fast-paced environments with overlapping deliverables.
• Strong written and verbal communication and presentation skills; comfortable presenting to executives, customers and industry audiences.
• Strong interpersonal skills, leading and contributing to cross-functional teams without direct authority.
• Bachelor's degree in engineering, information systems or a related field.

Nice to Have

• Experience working within an MSSP or MDR environment, or building products for one.
• Public speaking, writing or analyst-briefing experience in cybersecurity or AI.
• Certifications such as CISSP, CCSK or AWS Certified Security.
• Knowledge of the Pragmatic Marketing framework.
• Experience with Jira, Confluence, Aha and other product and software tools.

Compensation Range

The expected base salary range for this role is $140,000-$170,000K CAD. This range is for the primary location for which the job is posted. Actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge, skills, and internal equity.

Our Culture and Values

We celebrate diversity, operating with mutual respect and consideration, in an environment that fosters inclusivity for all. We believe that a variety of perspectives, backgrounds, and experiences make us stronger – if you’re enthusiastic about this opportunity but don’t meet every qualification, we encourage you to apply anyway. It takes a diverse set of thoughts, cultures, backgrounds, and perspectives to be a true market leader.

Total Rewards

We believe in rewarding performance and providing comprehensive benefits tailored to support your well-being. Our package includes:

• We reward strong performance through role-specific incentive programs, including either an annual bonus program or a competitive commission plan
• Competitive benefit program
• Paid parental leave
• Matching RRSP or 401K program
• Competitive employee referral bonus

Artificial Intelligence (AI) Notice:

As part of our recruitment process, eSentire may use Artificial Intelligence (AI) tools to assist recruiters with reviewing and summarizing application materials. All candidate evaluations and hiring decisions are made by members of our hiring team

Accommodation
If you have any accessibility requirements during the recruitment process, please reach out to our HR team at talentacquisition@esentire.com and any accommodation needs will be addressed upon request. Your talents and unique perspectives are valued, and we look forward to the opportunity to work together to build a more inclusive future.

It's our mission at eSentire to protect our customers 24/7/365 and we extend this conviction to job seekers. During the application and interview process, eSentire will communicate with you from one of our corporate "@esentire.com" email addresses, never from a public email address.