Jobs in Canada

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Added 17 mins ago
S
HR Manager
Sidetrade
Remote, Canada
- Remote
Four days per week on-site at our Calgary office
Added 31 mins ago
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Retail Floor Supervisor - Brampton (12-Month Contract)
Talize
Brampton, ON
- $45,760 CAD / year
- Contract
You’re a dependable team player who thrives in a structured, supportive environment. You’re patient, customer-focused, and detail-oriented, with strong communication skills and a…
Added 46 mins ago
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Business Development Manager
CBRE
Vancouver, BC
- Full-time
Assume the leadership role of the BUSC sales function and take ownership of, and work in collaboration with Bid Manager for onboarding, induction and development of new BUSC
Added 1 hour ago
ET
General Manager
Executive Table Group
Vancouver, BC
- $75,000 CAD / year
- Full-time
As a Restaurant General Manager within ETG, you will lead the comprehensive day-to-day operations of your assigned location. You will act as the brand ambassador, championing our service…
Added 5 hours ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
…administration, benefits, learning and development, administration, onboarding, offboarding, Human Resources operations, policy application, employee experience and…
Added 6 hours ago
T
Bodily Injury, Claims Advisor II
TD
Burlington, ON · Markham, ON
- Full-time
This is a primarily onsite position, with an expectation to work from the office 4 days per week
Added 6 hours ago
T
Bodily Injury, Claims Advisor II
TD
Burlington, ON
- Full-time
This is a primarily onsite position, with an expectation to work from the office 4 days per week
Added 7 hours ago
A
Channel Account Specialist - Eastern Region
ABB
Montreal, QC · Saint-Laurent, QC
- Full-time
…guidance, and commercial decision-making to ensure exceptional customer…
Added 7 hours ago
A
Training & Enablement Coordinator
ABB
Montreal, QC · Saint-Laurent, QC
- Full-time
Working closely with Sales, Product Marketing, Customer Excellence, and other internal teams, you will help build organizational capabilities, events, accelerate onboarding, and drive…
Added 7 hours ago
OT
Senior Cloud Service Manager- Financial Services
Open Text Corporation
Richmond Hill, ON
- Other
As a Senior Client Success Manager, you will serve as the primary point of contact for a portfolio of high-value Managed Services customers, owning the overall client delivery experience…
Added 7 hours ago
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Revenue Operations Manager – Partner & Channel Operations
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
Quadient is seeking an experienced Revenue Operations Manager – Partner & Channel Operations to oversee the systems, processes, and data that support our partner and channel business.
Added 8 hours ago
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HR Generalist
Weyerhaeuser
Delta, BC
- Full-time
…This position will report to the Sr. Human Resources Business Manager with a strong dotted line of responsibility to the Mill Manager. The HR Generalist will provide onsite human resource…
Added 8 hours ago
Q
Revenue Operations Manager – Partner & Channel Operations
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
Quadient is seeking an experienced Revenue Operations Manager – Partner & Channel Operations to oversee the systems, processes, and data that support our partner and channel business.
Added 8 hours ago
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Store Manager
FOUR20
Canmore, AB
- $46,500 to $60,000 CAD / year
- Full-time
Reporting to the Assistant District Manager, the Store Manager owns the day-to-day of the store and the performance of the team. You spend the majority of your time leading the floor -…
Added 9 hours ago
T
Customer Experience Associate
TD
London, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 9 hours ago
T
Customer Experience Associate
TD
Mississauga, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 9 hours ago
Material Handler
ELC Beauty LLC
Markham, ON
The Material Handler is responsible for satisfying internal and external customer demand and accurately and efficiently storing and handling stock in the warehouse.
Added 9 hours ago
Material Handler
ELC Beauty LLC
Markham, ON
The Material Handler is responsible for satisfying internal and external customer demand and accurately and efficiently storing and handling stock in the warehouse.
Added 9 hours ago
GR
Restaurant Manager
Groupe Ryu
Dorval, QC
- Full-time
Restaurant Manager, Montréal-Trudeau Airport (YUL)
Added 10 hours ago
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Personal Banking Associate
TD
Richmond, BC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 10 hours ago
AW
Software Development Manager, S3 Storage
Amazon Web Services (AWS)
Vancouver, BC
- Full-time
As a Software Development Manager with-in the S3 Request Plane, you will help your team to design, develop and deliver global highly available services that provide robust, safe, scalable…
Added 10 hours ago
KE
BPO Operations Manager
Kelly Education
AB · Canada-Alberta-Customer On-site
- Full-time
Leading, coaching, and developing the administrative team, including hiring, onboarding, performance management, and cross-training.
Added 11 hours ago
T
Customer Experience Associate
TD
Vancouver, BC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 11 hours ago
T
TD Wealth- Client Service Associate- Private Investment Advice
TD
Quebec, QC
- Full-time
Are you admired for your attention to detail, exacting standards and willingness to help others deliver a legendary customer experience to our high value clients? If so, then get onboard…
Added 11 hours ago
T
KYC Senoir Manager
TEKsystems
Toronto, ON
- $60 to $70 CAD / hour
- Contract
…KYC delivery within Capital Markets, including New-to-Bank onboarding, periodic reviews, client outreach, and regulatory due…

Technical Account Manager (Mid-Market)

Canada

The expected base salary range for this role is $80,000–$110,000 CAD, with an 85% base / 15% variable compensation structure.

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Pay: The expected base salary range for this role is $80,000–$110,000 CAD, with an 85% base / 15% variable compensation structure.
Posting language: English
Posted: Oct 30, 2026

Original job description

About eSentire:

eSentire is on a mission to hunt, investigate and stop cyber threats before they become business disrupting events. We were founded on the premise that if you can't find a solution, you build it. And today, that means pioneering the future of AI-powered security. At eSentire, we're building a cutting-edge AI Security Operations Platform that will amplify human expertise, not replace it, creating a workplace where innovation meets impact.

Our culture is based on transparency, teamwork, and continuous innovation, where your ideas can shape how AI and human intelligence work together to outsmart cyber adversaries. As the authority in Managed Detection and Response, we protect the critical data and applications of 2000+ organizations in 80+ countries, across 35 industries - and we're looking for forward-thinking talent to help us define what AI-first security, human-backed trust means for the industry.

About the Role:

As a Technical Account Manager at eSentire, you are the trusted technical advisor and outcome delivery partner for customers. You work independently day to day and build strong relationships with technical buyers and champions. You partner with an Account Manager on commercial matters and account planning and help ensure every customer in your portfolio realizes the full security value of eSentire's Atlas AI MDR platform.

You will lead technical cadences including onboarding, platform optimization, security reviews, and customer enablement, translating Atlas AI capabilities, TRU threat intelligence, and SOC findings into clear, prioritized guidance.

Responsibilities:

Serve as the primary technical point of contact and trusted advisor to your assigned accounts, building personal relationships with technical buyers and champions and aligning multiple stakeholders within each customer organization.

Lead technical check-ins, platform reviews, service performance discussions, and demonstrate the ability to own customer meetings.
Proactively monitor account health and own resolving customer escalations, coordinating across SOC, Product, and Engineering
Guide customers through onboarding and ongoing optimization of their security stack
Demonstrate value across the full eSentire service portfolio
Advocate for customers with the Product team

Required Requirements:

5-8 years in customer success, technical support, technical account management, or a related IT/security role
Strong, independent confidence in cybersecurity and MDR/SOC operations
Understanding of growing security domains, including incident response, threat intelligence, and vulnerability management
Ability to understand the needs of SOC and IR teams and translate them into account strategy
Strong presentation skills for mid-sized and cross-functional groups, and ability to align multiple stakeholders within a customer organization

Preferred Requirements:

Familiarity with NIST, MITRE ATT&CK, or ISO 27001
Experience with CRM and customer success platforms (e.g., Salesforce)
Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or a related field
One professional industry certification (e.g., Security+, CySA+, CompTIA)

This posting is for an existing vacancy

Compensation Range

The expected base salary range for this role is $80,000–$110,000 CAD, with an 85% base / 15% variable compensation structure. This range is for the primary location for which the job is posted. Actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge, skills, and internal equity.

Our Culture and Values

We celebrate diversity, operating with mutual respect and consideration, in an environment that fosters inclusivity for all. We believe that a variety of perspectives, backgrounds, and experiences make us stronger – if you’re enthusiastic about this opportunity but don’t meet every qualification, we encourage you to apply anyway. It takes a diverse set of thoughts, cultures, backgrounds, and perspectives to be a true market leader.

Total Rewards

We believe in rewarding performance and providing comprehensive benefits tailored to support your well-being. Our package includes:

We reward strong performance through role-specific incentive programs, including either an annual bonus program or a competitive commission plan
Competitive benefit program
Paid parental leave
Matching RRSP or 401K program
Competitive employee referral bonus

Artificial Intelligence (AI) Notice:

As part of our recruitment process, eSentire may use Artificial Intelligence (AI) tools to assist recruiters with reviewing and summarizing application materials. All candidate evaluations and hiring decisions are made by members of our hiring team

Accommodation
If you have any accessibility requirements during the recruitment process, please reach out to our HR team at talentacquisition@esentire.com and any accommodation needs will be addressed upon request. Your talents and unique perspectives are valued, and we look forward to the opportunity to work together to build a more inclusive future.

It's our mission at eSentire to protect our customers 24/7/365 and we extend this conviction to job seekers. During the application and interview process, eSentire will communicate with you from one of our corporate "@esentire.com" email addresses, never from a public email address.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

Serve as the primary technical point of contact and trusted advisor to assigned accounts, building relationships with technical buyers and champions. Lead technical check-ins, platform reviews, and service performance discussions while proactively monitoring account health and resolving escalations.

Requirements

Requires 5-8 years of experience in customer success, technical support, or a related IT/security role with strong confidence in cybersecurity and MDR/SOC operations. Candidates should possess strong presentation skills and the ability to align multiple stakeholders within a customer organization.

Skills

Technical Account Management
Cybersecurity
MDR
SOC Operations
Incident Response
Threat Intelligence
Vulnerability Management
Account Strategy
Customer Success
Stakeholder Management
Presentation Skills
Platform Optimization
Security Reviews
Customer Enablement

Benefits

Competitive benefit program
Paid parental leave
Matching RRSP or 401K program
Competitive employee referral bonus
Incentive programs

Visa sponsorship

Not detected in the job text

Keywords

Technical Account Manager
Cybersecurity
MDR
SOC
Atlas AI
TRU Threat Intelligence
NIST
MITRE ATT&CK
ISO 27001
Salesforce
Incident Response
Vulnerability Management
Customer Success
Security Operations
Account Planning
Technical Advisor
Security Stack
Risk Management
Threat Hunting
Information Technology
Computer Science
Security+
CySA+
CompTIA

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Work requirements

Jobs in Canada