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Added 2 mins ago
Manager, Third Party Oversight
Rogers Communications
Toronto, ON
Reporting to the Sr. Manager Third Party Risk Managment & Vendor Oversight, the role is responsible for end to end systems operations and processing functions including the management and…
Added 2 mins ago
Sr Mgr, Cred Risk Acquisition
Rogers Communications
Toronto, ON
We are looking for an experienced and highly analytical Senior Manager, Credit Risk Strategy, Acquisition to lead the development and optimization of credit card acquisition strategies.
Added 2 mins ago
Sr. Financial Analyst
Rogers Communications
Toronto, ON
Reporting to the Finance Manager, the Senior Financial Analyst will play a key role in supporting the Decision Support and Performance Management Wireless Finance team. This position is…
Added 2 mins ago
Store Manager
Rogers Communications
Montreal, QC · Saint-Laurent, QC
Work Location: G17B-3131 Boul. Cote-Vertu(5229), Saint-Laurent, QC
Added 2 mins ago
SH
Global Care Navigator, Canada (French-Speaking)
Spring Health
Remote, Canada
- $72,800 to $83,720 CAD / year
- Full-time
- Remote
…delivering a high-quality experience. This role will report to the Manager of the Global Team in Clinical Operations. Flexibility required to work on at least 3 holidays per year. The…
Added 16 mins ago
MA
Senior Relationship Manager - Group Benefits
Marsh Agency
Mississauga, ON
- Full-time
We are seeking a talented individual to join our Retiree Benefits team at Victor in the position of Senior Relationship Manager. This hybrid role will be based in Mississauga Ontario with a…
Added 16 mins ago
C
Gestionnaire de prestation de services TI
CGI
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- Full-time
CGI Saguenay is looking for a Service Delivery Manager to oversee end-to-end service delivery. In this role, you will be responsible for ensuring service quality, compliance with…
Added 16 mins ago
DB
Part Time Bridal Sales
David's Bridal
Mississauga, ON
- $16 to $25.8 CAD / hour
- Part-time
…presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand ambassadors and demonstrate the values and…
Added 16 mins ago
DB
Part Time Bridal Sales
David's Bridal
Winnipeg, MB
- $16 to $22.32 CAD / hour
- Part-time
…presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand ambassadors and demonstrate the values and…
Added 16 mins ago
AC
Chef Manager - Private School
Aramark Canada
Toronto, ON
- Full-time
This is primarily a Monday-Friday day shift preparing healthy meals from scratch using only the finest ingredients · Must possess good computer skills to schedule, do on-line ordering and input data as required
Added 16 mins ago
DB
Part Time Bridal Sales
David's Bridal
AB · Edmonton, AB
- $16 to $25.8 CAD / hour
- Part-time
…presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand ambassadors and demonstrate the values and…
Added 31 mins ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
…candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 46 mins ago
FH
Community Occupational Therapist – Chilliwack Mental Health Centre
Fraser Health Authority
Chilliwack, BC
- $45.15 to $56.17 CAD / hour
- Part-time
…required to work in different settings such as at more than one location within an assigned geographical area, or within a virtual/remote service delivery…
Added 47 mins ago
GC
Senior Engineering Manager, Enterprise CI for Games
Game Companies
Vancouver, BC
- Full-time
As Senior Engineering Manager, you will lead the engineering team that is building EA's next-generation Enterprise CI platform for games on a Frostbite-based foundational tech stack. You'll…
Added 47 mins ago
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Gestionnaire de projet
Alithya
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- Full-time
…base salary within this range is based on the individual’s location, skills and competencies, and unique…
Added 47 mins ago
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Gestionnaire De Projets Doutillage
Actalent
Laval, QC
- $40 to $60 CAD / hour
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Added 47 mins ago
OD
Salesforce Product Manager
OSI Digital
Toronto, ON
- Full-time
We are looking for a Product Manager to drive discovery and requirements ownership on a cross-functional delivery initiative. Working knowledge of Salesforce including design and…
Added 47 mins ago
RC
Senior Manager, Canadian National Tax Centre
RSM Canada
Toronto, ON
- Full-time
RSM’s Canadian National Tax Centre (CNTC) is looking for a dynamic Senior Manager to join our team. CNTC supports tax practitioners across the firm by providing tax technical advice,…
Added 47 mins ago
KC
Manager, Supply Chain & E-Procurement (IVALUA)
KPMG Canada
Toronto, ON
- Full-time
We are seeking an experienced Manager to join our Supply Chain practice, with a focus on Ivalua-enabled procurement transformation and e-procurement implementations. This client-facing role…
Added 47 mins ago
OD
Salesforce Product Manager
OSI Digital
Vancouver, BC
- Full-time
We are looking for a Product Manager to drive discovery and requirements ownership on a cross-functional delivery initiative. Working knowledge of Salesforce including design and…
Added 47 mins ago
RC
Oracle NetSuite Client Success Manager
RSM Canada
Vancouver, BC
- Full-time
…limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated…
Added 47 mins ago
IN
Education and Professional Services Coordinator- Canada
Ivoclar NA
Mississauga, ON
- Full-time
The hourly range for this position starts at $27.88/hour-$31.25/hour, depending on experience, qualifications and location. Final compensation will be determined during the interview process
Added 47 mins ago
Clinical Therapist - Spryfield Community - Mental Health & Addictions
Nova Scotia Health and IWK Health
Halifax, NS
Location: Central Zone, Spryfield Shopping Centre - Community Wellness Centre
Added 1 hour ago
NH
Transitional Housing Support Worker - FT
Nisa Helpline
Vancouver, BC
- Full-time
Reports to: Home Manager Location: Nisa Homes Vancouver (In Person)
Added 1 hour ago
TS
Store Associate
The Salvation Army in Canada
Assiniboia, SK
- Part-time
Must have good interpersonal and communication skills (oral)

Technical Account Manager (Mid-Market)

Canada

The expected base salary range for this role is $80,000–$110,000 CAD, with an 85% base / 15% variable compensation structure.

Apply on jobs.dayforcehcm.com About employer

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Job details

Pay: The expected base salary range for this role is $80,000–$110,000 CAD, with an 85% base / 15% variable compensation structure.
Posting language: English
Posted: Oct 30, 2026

Original job description

About eSentire:

eSentire is on a mission to hunt, investigate and stop cyber threats before they become business disrupting events. We were founded on the premise that if you can't find a solution, you build it. And today, that means pioneering the future of AI-powered security. At eSentire, we're building a cutting-edge AI Security Operations Platform that will amplify human expertise, not replace it, creating a workplace where innovation meets impact.

Our culture is based on transparency, teamwork, and continuous innovation, where your ideas can shape how AI and human intelligence work together to outsmart cyber adversaries. As the authority in Managed Detection and Response, we protect the critical data and applications of 2000+ organizations in 80+ countries, across 35 industries - and we're looking for forward-thinking talent to help us define what AI-first security, human-backed trust means for the industry.

About the Role:

As a Technical Account Manager at eSentire, you are the trusted technical advisor and outcome delivery partner for customers. You work independently day to day and build strong relationships with technical buyers and champions. You partner with an Account Manager on commercial matters and account planning and help ensure every customer in your portfolio realizes the full security value of eSentire's Atlas AI MDR platform.

You will lead technical cadences including onboarding, platform optimization, security reviews, and customer enablement, translating Atlas AI capabilities, TRU threat intelligence, and SOC findings into clear, prioritized guidance.

Responsibilities:

Serve as the primary technical point of contact and trusted advisor to your assigned accounts, building personal relationships with technical buyers and champions and aligning multiple stakeholders within each customer organization.

Lead technical check-ins, platform reviews, service performance discussions, and demonstrate the ability to own customer meetings.
Proactively monitor account health and own resolving customer escalations, coordinating across SOC, Product, and Engineering
Guide customers through onboarding and ongoing optimization of their security stack
Demonstrate value across the full eSentire service portfolio
Advocate for customers with the Product team

Required Requirements:

5-8 years in customer success, technical support, technical account management, or a related IT/security role
Strong, independent confidence in cybersecurity and MDR/SOC operations
Understanding of growing security domains, including incident response, threat intelligence, and vulnerability management
Ability to understand the needs of SOC and IR teams and translate them into account strategy
Strong presentation skills for mid-sized and cross-functional groups, and ability to align multiple stakeholders within a customer organization

Preferred Requirements:

Familiarity with NIST, MITRE ATT&CK, or ISO 27001
Experience with CRM and customer success platforms (e.g., Salesforce)
Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or a related field
One professional industry certification (e.g., Security+, CySA+, CompTIA)

This posting is for an existing vacancy

Compensation Range

The expected base salary range for this role is $80,000–$110,000 CAD, with an 85% base / 15% variable compensation structure. This range is for the primary location for which the job is posted. Actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge, skills, and internal equity.

Our Culture and Values

We celebrate diversity, operating with mutual respect and consideration, in an environment that fosters inclusivity for all. We believe that a variety of perspectives, backgrounds, and experiences make us stronger – if you’re enthusiastic about this opportunity but don’t meet every qualification, we encourage you to apply anyway. It takes a diverse set of thoughts, cultures, backgrounds, and perspectives to be a true market leader.

Total Rewards

We believe in rewarding performance and providing comprehensive benefits tailored to support your well-being. Our package includes:

We reward strong performance through role-specific incentive programs, including either an annual bonus program or a competitive commission plan
Competitive benefit program
Paid parental leave
Matching RRSP or 401K program
Competitive employee referral bonus

Artificial Intelligence (AI) Notice:

As part of our recruitment process, eSentire may use Artificial Intelligence (AI) tools to assist recruiters with reviewing and summarizing application materials. All candidate evaluations and hiring decisions are made by members of our hiring team

Accommodation
If you have any accessibility requirements during the recruitment process, please reach out to our HR team at talentacquisition@esentire.com and any accommodation needs will be addressed upon request. Your talents and unique perspectives are valued, and we look forward to the opportunity to work together to build a more inclusive future.

It's our mission at eSentire to protect our customers 24/7/365 and we extend this conviction to job seekers. During the application and interview process, eSentire will communicate with you from one of our corporate "@esentire.com" email addresses, never from a public email address.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

Serve as the primary technical point of contact and trusted advisor to assigned accounts, building relationships with technical buyers and champions. Lead technical check-ins, platform reviews, and service performance discussions while proactively monitoring account health and resolving escalations.

Requirements

Requires 5-8 years of experience in customer success, technical support, or a related IT/security role with strong confidence in cybersecurity and MDR/SOC operations. Candidates should possess strong presentation skills and the ability to align multiple stakeholders within a customer organization.

Skills

Technical Account Management
Cybersecurity
MDR
SOC Operations
Incident Response
Threat Intelligence
Vulnerability Management
Account Strategy
Customer Success
Stakeholder Management
Presentation Skills
Platform Optimization
Security Reviews
Customer Enablement

Benefits

Competitive benefit program
Paid parental leave
Matching RRSP or 401K program
Competitive employee referral bonus
Incentive programs

Visa sponsorship

Not detected in the job text

Keywords

Technical Account Manager
Cybersecurity
MDR
SOC
Atlas AI
TRU Threat Intelligence
NIST
MITRE ATT&CK
ISO 27001
Salesforce
Incident Response
Vulnerability Management
Customer Success
Security Operations
Account Planning
Technical Advisor
Security Stack
Risk Management
Threat Hunting
Information Technology
Computer Science
Security+
CySA+
CompTIA

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