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25+ jobs

Added 8 mins ago
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MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Department / Research Program: Courtois Cardiovascular Magnetic Resonance Research Group
Added 8 mins ago
GD
Growth Manager - Canadian Market
General Dynamics Land Systems–Canada
London, ON
- Full-time
Experience in one or more of the following is an asset: leading growth, program, or business development activities in a Canadian or government-focused market; technical knowledge of GDLS…
Added 8 mins ago
Software Test Developer
D2L
Kitchener, ON
You will work on an Agile development team which includes Developers, Testers, Designers, a Technical Product Manager, and a Development Manager
Added 8 mins ago
IM
Shop Operations Manager
Impossible Metals
Collingwood, ON
- Full-time
Strong working knowledge of occupational health and safety in an industrial or technical shop environment, supported by relevant formal health and safety training or certification, and the…
Added 8 mins ago
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Occupational Health & Safety Specialist
TRIUMF
Vancouver, BC · TRIUMF
- Full-time
Prepare required documentation and support preparation of regulatory reports as directed by OH&S manager.
Added 23 mins ago
CT
Manager, Analytics Engineering
Canadian Tire Corporation
Toronto, ON
- Full-time
The successful candidate will combine technical depth with strong people leadership and program execution. They will partner with architecture, analytics, security, infrastructure, and…
Added 37 mins ago
KG
Manager - Health and Safety Risk and Assurance
Kinross Gold Corporation
Toronto, ON
- Full-time
To provide technical support and advice to the global organization to ensure the effective implementation, maintenance, and continuous improvement of the Company H&S risk management system…
Added 37 mins ago
Senior Relationship Manager
Scotiabank
Hamilton, ON
The Senior Relationship Manager, Commercial is an automotive industry specialist in Dealer Finance who focuses on the development of new business opportunities and the cross-sell, up-sell,…
Added 52 mins ago
OP
Electrical Plant Engineer
Ontario Power Generation
Atikokan, ON
- Full-time
Reporting to the Plant Technical Support Manager, the Electrical Engineer - Hydro has technical responsibility for interpreting, organizing, executing, and coordinating projects that are…
Added 52 mins ago
MD
Production Control Analyst - Electronic Data Processing Operations Technician 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Bargaining Unit/Union: 207 - Technical/AFSCME
Added 53 mins ago
DCEO Technician, YYC60 DCEO
Amazon
Airdrie, AB
- Technical writing to support change management program
Added 1 hour ago
ME
Operations Supervisor
Miller Environmental Corporation
Morris, MB
- Full-time
Communicate operational performance, issues, risks, and opportunities to the Plant Manager.
Added 1 hour ago
MM
Global Financial Crime Screening Operations Manager
Marsh McLennan
Toronto, ON
- Full-time
The GFC Screening Operations Manager will focus on supporting the governance and oversight of our screening program and supporting the Head of Screening Operations with stakeholder…
Added 1 hour ago
Quality Assurance Coordinator - Mississauga
BelPak
Mississauga, ON
Write, review, and implement new operating policies and procedures as directed by the QA Manager.
Added 1 hour ago
Technical Account Manager (Mid-Market)
eSentire
Canada
As a Technical Account Manager at eSentire, you are the trusted technical advisor and outcome delivery partner for customers. You work independently day to day and build strong…
Added 1 hour ago
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Manager, Corporate Reporting and Financial Services
OPTrust
Toronto, ON
- Full-time
…roles supporting OPTrust investment and pension activities. The Manager, Corporate Reporting and Financial Services supports accurate, timely, and compliant reporting for the Fund and…
Added 1 hour ago
E9
Service Desk Technician
E-Comm 9-1-1 | Emergency Communications for British Columbia Incorporated
Vancouver, BC
- $74,401.6 to $87,692.8 CAD / year
- Full-time
We are seeking an experienced Service Desk Technician 1 who possesses strong technical capabilities, a positive attitude, a sense of commitment to their team and a customer-first mindset.
Added 1 hour ago
Senior Mechanical Design Engineer
Type One Energy
Vancouver, BC
Develop system and component designs and associated technical specifications for our stellarator systems.
Added 1 hour ago
TS
Program Service Manager
The Salvation Army Canada and Bermuda Territory
Toronto, ON · THHS - Maxwell Meighen Centre
- Full-time
…Sherbourne St.), which is focused on overseeing Social Services program(s) as well as carrying a certain caseload and/ or assisting the leadership team in managing a facility assisting…
Added 1 hour ago
CE
Portfolio Architect
Cenovus Energy
Calgary, AB
- Full-time
Reporting to the Senior Manager Architecture, the Portfolio Architect will bring expertise in the oil and gas industry and a practical understanding of upstream business capabilities,…
Added 1 hour ago
M
Program Manager, Investigation Services
Manulife
Halifax, NS · Kitchener, ON · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
The Program Manager, Investigation Services is an exciting opportunity for an experienced insurance investigator who is ready to take the next step into people leadership. Leading a team of…
Added 1 hour ago
Manager, Application Security
The Canada Life Assurance Company
Toronto, ON
The Manager, Application Security will lead the organization’s application security program, ensuring secure design, development, and deployment of applications. This role requires deep…
Added 1 hour ago
QT
Gestionnaire du programme technique / Technical Program Manager
Quantum Technology Recruiting Inc. (QTR)
Montreal, QC
- $100,000 to $120,000 CAD / year
- Full-time
Position: Technical Program Manager | Safety Software
Added 2 hours ago
CC
Business Developer
Canada Controls
Mississauga, ON
- $90,000 to $150,000 USD / year
- Full-time
…management and improved building efficiency when it comes to HVAC, security, energy, lighting, gas-detection and…
Added 2 hours ago
E
Systems Administrator
Elmwood
St. Catharines, ON
- Full-time
…and continuously improves system availability, performance, security and documentation across multiple…

Technical Account Manager (Mid-Market)

Canada

The expected base salary range for this role is $80,000–$110,000 CAD, with an 85% base / 15% variable compensation structure.

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Job details

Pay: The expected base salary range for this role is $80,000–$110,000 CAD, with an 85% base / 15% variable compensation structure.
Posting language: English
Posted: Oct 30, 2026

Original job description

About eSentire:

eSentire is on a mission to hunt, investigate and stop cyber threats before they become business disrupting events. We were founded on the premise that if you can't find a solution, you build it. And today, that means pioneering the future of AI-powered security. At eSentire, we're building a cutting-edge AI Security Operations Platform that will amplify human expertise, not replace it, creating a workplace where innovation meets impact.

Our culture is based on transparency, teamwork, and continuous innovation, where your ideas can shape how AI and human intelligence work together to outsmart cyber adversaries. As the authority in Managed Detection and Response, we protect the critical data and applications of 2000+ organizations in 80+ countries, across 35 industries - and we're looking for forward-thinking talent to help us define what AI-first security, human-backed trust means for the industry.

About the Role:

As a Technical Account Manager at eSentire, you are the trusted technical advisor and outcome delivery partner for customers. You work independently day to day and build strong relationships with technical buyers and champions. You partner with an Account Manager on commercial matters and account planning and help ensure every customer in your portfolio realizes the full security value of eSentire's Atlas AI MDR platform.

You will lead technical cadences including onboarding, platform optimization, security reviews, and customer enablement, translating Atlas AI capabilities, TRU threat intelligence, and SOC findings into clear, prioritized guidance.

Responsibilities:

Serve as the primary technical point of contact and trusted advisor to your assigned accounts, building personal relationships with technical buyers and champions and aligning multiple stakeholders within each customer organization.

Lead technical check-ins, platform reviews, service performance discussions, and demonstrate the ability to own customer meetings.
Proactively monitor account health and own resolving customer escalations, coordinating across SOC, Product, and Engineering
Guide customers through onboarding and ongoing optimization of their security stack
Demonstrate value across the full eSentire service portfolio
Advocate for customers with the Product team

Required Requirements:

5-8 years in customer success, technical support, technical account management, or a related IT/security role
Strong, independent confidence in cybersecurity and MDR/SOC operations
Understanding of growing security domains, including incident response, threat intelligence, and vulnerability management
Ability to understand the needs of SOC and IR teams and translate them into account strategy
Strong presentation skills for mid-sized and cross-functional groups, and ability to align multiple stakeholders within a customer organization

Preferred Requirements:

Familiarity with NIST, MITRE ATT&CK, or ISO 27001
Experience with CRM and customer success platforms (e.g., Salesforce)
Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or a related field
One professional industry certification (e.g., Security+, CySA+, CompTIA)

This posting is for an existing vacancy

Compensation Range

The expected base salary range for this role is $80,000–$110,000 CAD, with an 85% base / 15% variable compensation structure. This range is for the primary location for which the job is posted. Actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge, skills, and internal equity.

Our Culture and Values

We celebrate diversity, operating with mutual respect and consideration, in an environment that fosters inclusivity for all. We believe that a variety of perspectives, backgrounds, and experiences make us stronger – if you’re enthusiastic about this opportunity but don’t meet every qualification, we encourage you to apply anyway. It takes a diverse set of thoughts, cultures, backgrounds, and perspectives to be a true market leader.

Total Rewards

We believe in rewarding performance and providing comprehensive benefits tailored to support your well-being. Our package includes:

We reward strong performance through role-specific incentive programs, including either an annual bonus program or a competitive commission plan
Competitive benefit program
Paid parental leave
Matching RRSP or 401K program
Competitive employee referral bonus

Artificial Intelligence (AI) Notice:

As part of our recruitment process, eSentire may use Artificial Intelligence (AI) tools to assist recruiters with reviewing and summarizing application materials. All candidate evaluations and hiring decisions are made by members of our hiring team

Accommodation
If you have any accessibility requirements during the recruitment process, please reach out to our HR team at talentacquisition@esentire.com and any accommodation needs will be addressed upon request. Your talents and unique perspectives are valued, and we look forward to the opportunity to work together to build a more inclusive future.

It's our mission at eSentire to protect our customers 24/7/365 and we extend this conviction to job seekers. During the application and interview process, eSentire will communicate with you from one of our corporate "@esentire.com" email addresses, never from a public email address.

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More about this job

Responsibilities

Serve as the primary technical point of contact and trusted advisor to assigned accounts, building relationships with technical buyers and champions. Lead technical check-ins, platform reviews, and service performance discussions while proactively monitoring account health and resolving escalations.

Requirements

Requires 5-8 years of experience in customer success, technical support, or a related IT/security role with strong confidence in cybersecurity and MDR/SOC operations. Candidates should possess strong presentation skills and the ability to align multiple stakeholders within a customer organization.

Skills

Technical Account Management
Cybersecurity
MDR
SOC Operations
Incident Response
Threat Intelligence
Vulnerability Management
Account Strategy
Customer Success
Stakeholder Management
Presentation Skills
Platform Optimization
Security Reviews
Customer Enablement

Benefits

Competitive benefit program
Paid parental leave
Matching RRSP or 401K program
Competitive employee referral bonus
Incentive programs

Visa sponsorship

Not detected in the job text

Keywords

Technical Account Manager
Cybersecurity
MDR
SOC
Atlas AI
TRU Threat Intelligence
NIST
MITRE ATT&CK
ISO 27001
Salesforce
Incident Response
Vulnerability Management
Customer Success
Security Operations
Account Planning
Technical Advisor
Security Stack
Risk Management
Threat Hunting
Information Technology
Computer Science
Security+
CySA+
CompTIA

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