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Eloise & Bar Cart - Floor Manager

  • Toronto, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Job details

Job type
Full-time
Closing date
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

Eloise is looking for an experienced and hospitality-driven Floor Manager to join our leadership team.

We’re looking for someone who loves being on the floor, understands what great hospitality feels like, and knows how to lead a team through a busy service. This is a hands-on role for someone who leads by example, builds relationships with guests and staff, and takes pride in the details that make a restaurant run well.

What You’ll Do
  • Lead and support the front-of-house team during service
  • Maintain a strong presence on the floor and ensure guests are well looked after
  • Coach and develop servers, bartenders and support staff
  • Help manage the flow and pacing of service
  • Handle guest concerns with confidence, professionalism and genuine hospitality
  • Support opening and closing procedures
  • Ensure service standards and restaurant policies are consistently followed
  • Work closely with the General Manager and culinary team
  • Help create a positive, accountable and team-focused work environment
What We’re Looking For
  • Previous restaurant management or supervisory experience
  • Strong understanding of full-service restaurant operations
  • A genuine passion for hospitality and taking care of people
  • Confident, calm and organized during busy services
  • Strong communication and leadership skills
  • Someone who isn't afraid to jump in and help wherever needed
  • High standards, a strong work ethic and a team-first mentality

At Eloise, we believe great restaurants are built on Hospitality, Work Ethic, Teamwork and Empathy. We’re looking for someone who shares those values and wants to be part of a team that takes pride in delivering a great experience every night.

If this sounds like you, we’d love to hear from you.

More about this job

Responsibilities

Lead and support the front-of-house team during service, maintain a strong floor presence, and ensure guests receive attentive hospitality. Coach staff, manage service pacing, address guest concerns, support opening and closing procedures, and collaborate with the General Manager and culinary team.

Requirements

Candidates should have previous restaurant management or supervisory experience and a strong understanding of full-service restaurant operations. They should demonstrate hospitality, confident communication, calm organization during busy services, strong leadership, high standards, and a team-first work ethic.

Skills

  • Front-Of-House Leadership
  • Restaurant Operations
  • Hospitality
  • Team Leadership
  • Staff Coaching And Development
  • Guest Relations
  • Service Flow Management
  • Conflict Resolution
  • Opening And Closing Procedures
  • Service Standards Compliance
  • Communication
  • Organization
  • Teamwork
  • Empathy

Visa sponsorship

Not detected in the job text

Categories

  • Hospitality
  • Food & Beverage
  • Management & Leadership
  • Customer Service & Support

Keywords

  • Restaurant Management
  • Floor Manager
  • Full-Service Restaurant
  • Front Of House
  • Hospitality
  • Guest Experience
  • Service Pacing
  • Team Leadership
  • Staff Development
  • Guest Concerns
  • Opening Procedures
  • Closing Procedures
  • Service Standards
  • Restaurant Policies
  • General Manager
  • Culinary Team
  • Accountability
  • Teamwork
  • Empathy

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