Jobs in Canada

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Added 1 hour ago
MD
Operations Policy Administrator - Management Analyst 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift
Added 7 hours ago
C
Senior Risk Analyst
Corpay
Toronto, ON
- Full-time
Corpay is seeking an experienced, detail-oriented, and data-driven Senior Analyst, Risk & Control with 3–5 years of relevant experience and strong technical expertise in data analysis, SQL,…
Added 8 hours ago
R|
Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are looking for an Accounts Receivable Analyst to join our Finance team and support the organization’s end-to-end receivables operations.
Added 9 hours ago
MT
Accounting Analyst
Mafra Talents
Vancouver, BC
- $77,000 to $82,000 CAD / year
- Full-time
Hybrid - 3 days per week in the Vancouver office
Added 12 hours ago
GC
Credit Analyst
GMS Canada
Nanaimo, BC
- Full-time
Reporting to the Credit Manager, the Credit Analyst focuses on key customer accounts as well as working with the AR team providing support where needed. The shifts are Monday - Friday, and…
Added 13 hours ago
FN
Accounts Analyst, Jordan's Principle
First Nations Health Authority
Vancouver, BC · Metro Vancouver A, BC
- Full-time
As Accounting Analyst, Jordan’s Principle, you will provide an intermediate level of specialized expertise in reviewing and verifying AP documentation and ensuring payments are timely,…
Added 13 hours ago
IT
Payroll Specialist
Ideon Technologies
Richmond, BC
- Full-time
…take end-to-end ownership of our payroll operations. You will process semi-monthly payroll with a primary focus on Canada and additional employees in the United States and Australia, and…
Added 13 hours ago
RH
Senior Financial Analyst
Robert Half
Toronto, ON
- $80,000 to $95,000 CAD / year
- Full-time
**This role requires you to be on-site 4 days per week, Friday is a work from home day
Added 14 hours ago
A
Senior Treasury Business Analyst-1862
Amyantek
Toronto, ON
- Contract
Proven experience in project delivery, business analysis, process improvement, and change management.
Added 14 hours ago
RS
Business System Specialist
Ryder System, Inc.
Vaughan, ON
- Full-time
The Business System Specialist participates with teams of IT staff and, on a limited basis, client department personnel in the development, implementation and maintenance of computer-based…
Added 14 hours ago
S
Analyst, Contract and Systems Support
SaskEnergy
Regina, SK
- Full-time
SaskEnergy is seeking a qualified and motivated individual to join our team. The Analyst, Contract and Systems Support provides research, analysis and reporting support, assistance in the…
Added 14 hours ago
H
Treasury Project Analyst
Hays
Toronto, ON
- Contract
The selected candidate will support the delivery and adoption of Kyriba, including the Payment Hub and potentially other treasury solutions. Working with Treasury, Technology, banks,…
Added 15 hours ago
IF
Sales Operations Analyst - Payward Services
Ink Foundation
Canada
- Full-time
As the first dedicated Sales Operations Analyst on the team, you’ll support Business Development across PWS and xStocks so our salespeople can spend their time selling. You’ll run RFP and…
Added 15 hours ago
TI
Treasury Project Analyst
TekStaff IT Solutions
Toronto, ON
- Contract
…America Treasury functions at client including cash management, payment execution, governance, controls and risk management. The team also advises business units on treasury…
Added 15 hours ago
B
Treasury Project Analyst
Bevertec
Toronto, ON · Greater Toronto Area, Canada
- Contract
Gather and document business requirements and process improvements.
Added 15 hours ago
IC
Project Analyst -- Treasury
Infotek Consulting Inc.
Toronto, ON
- $45 to $52 CAD / hour
- Contract
We are seeking a Treasury Project Analyst to support the implementation and adoption of treasury and payment solutions, including Kyriba. This role will coordinate project delivery,…
Added 15 hours ago
A
Suspense/Collections Analyst
Adecco
Calgary, AB
- $43 to $50 CAD / hour
- Full-time
The Suspense / Collections Analyst is responsible for managing delinquent and high-risk customer accounts through the full recovery lifecycle. This role supports collection activities,…
Added 16 hours ago
C
Accounting & Finance Analyst / Analyste, comptabilité et finance
ClicCash
Montreal, QC
- Full-time
ClicCash Canada is hiring: Accounting & Finance Analyst
Added 16 hours ago
WP
Accounts Payable & Payroll Clerk
Westerner Park
Red Deer, AB
- Full-time
Reporting to the Accounting Manager and working closely with the Event Analyst, Business Services, and department managers, this position helps ensure the accuracy of financial information,…
Added 16 hours ago
WP
Accounts Payable & Payroll Clerk
Westerner Park
Red Deer, AB
- Full-time
Reporting to the Accounting Manager and working closely with the Event Analyst, Business Services, and department managers, this position helps ensure the accuracy of financial information,…
Added 16 hours ago
RS
Business System Specialist
Ryder Supply Chain Solutions
Vaughan, ON · CAN - Vaughan ON Langstaff Rd
- Full-time
The Business System Specialist participates with teams of IT staff and, on a limited basis, client department personnel in the development, implementation and maintenance of computer-based…
Added 17 hours ago
Senior Analyst, ISO 20022 COE
Payments Canada
Toronto, ON · Ottawa, ON
We are a public purpose, non-profit organization situated at the center of Canada’s payment ecosystem. We own and operate payment systems that process hundreds of billions of dollars’ worth…
Added 17 hours ago
FH
Analyst, Financial
Fraser Health
Surrey, BC
- Full-time
We want you to bring your financial analysis and business expertise to our team. Our service excellence is built on members taking responsibility for their own performance and aiming to…
Added 18 hours ago
GC
Credit Analyst
GMS Canada
Nanaimo, BC
- Full-time
Reporting to the Credit Manager, the Credit Analyst focuses on key customer accounts as well as working with the AR team providing support where needed. The shifts are Monday - Friday, and…
Added 18 hours ago
GC
Credit Analyst
GMS Canada
Victoria, BC
- Full-time
Reporting to the Credit Manager, the Credit Analyst focuses on key customer accounts as well as working with the AR team providing support where needed. The shifts are Monday - Friday, and…

Esri Canada

IT Service Desk Analyst (8-month Co-op)

Toronto, ON, Canada

This role offers a base salary range of $23.50 hourly. · Internship

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Job details

Pay: This role offers a base salary range of $23.50 hourly.
Job type: Internship
Apply by: Nov 15, 2026
Posting language: English
Posted: Oct 16, 2026

Original job description

Job description:

IT Service Desk Analyst (Co-op)

Esri Canada has an exceptional opportunity for 2 IT Service Desk Analysts (Co-op) to join our Information Systems & Technology team for an 8-month period, starting January 4th, 2026.

Reporting to the Manager, IT Service Desk, the person in this role will be a primary contact for the users of our internal systems regarding IT support. Working closely with the other members of the Service Desk and IT teams, they contribute to ongoing customer support. They will participate as active team members on infrastructure-related projects and initiatives.

This role will be based in Toronto, Canada and will be hybrid with 2-3 days in-office and 2-3 remotely.

About us:

Esri Canada provides geographic information system (GIS) solutions that empower people in business, government and education to make informed and timely decisions by leveraging the power of mapping and spatial analytics.

If you are passionate about making an impact in an organization that’s committed to creating a sustainable future, consider joining our team!

A Day in the Life of an IT Service Desk Analyst (co-op) at Esri Canada:

Provide 1st level IT support in a timely and professional manner by phone and in person as necessary for all infrastructure and applications support requests submitted to the IT Service Desk
Collaborate closely with other IT team members, and follow the IT Service Desk guidelines for daily operations
Escalate to other IT team members or Senior Service Desk Analyst as needed
Monitor the IT Service Desk email account and phone line
Corporate laptop builds / reimaging and deployment
Corporate mobile device management
Hardware asset tagging and SAP asset management
Yearend hardware asset audit process
Maintain corporate hardware and software inventory
Develop a customer care philosophy with increase customer rapport to ensures customer satisfaction
Work towards improving the first call/first contact resolution, manage customer expectations, and build strong interpersonal relationships within the wider IS team and with Service Providers
Communicate with Customers and Service Providers via multiple media methods (Email, Chatter, Jabber, Teams, SMS) to enhance the IT Service Desk response and overall efficiency
Work with the Manager/Team/Service Providers/Vendors to help resolve cases that are complex or escalated
Document and maintain status for all support calls using Salesforce incident tracking system, and ensure proper follow-ups as needed, for both infrastructure and application support

What you bring to the team:

University degree or diploma in Computer Science or equivalent work experience
Hands-on knowledge of personal computer hardware, basic networking, printers, copiers, and other peripherals
Hands-on knowledge of Microsoft operating systems and Microsoft Office, Internet browsers, Email
Exposure to O365
Exposure to Dell hardware
Exposure to Symantec Ghost or similar systems imaging deployment tools

Additional requirements for this position:

Customer-focused, ability to prioritize and manage multiple service requests in parallel
Initiative and follow-through ability
Excellent verbal and written communication skills
Ability to work independently and as part of a team, strong interpersonal skills
Time-management solid skills and knowledge to focus consistently on both support and project-related tasks
Excellent problem-solving skills

Compensation:

At Esri Canada, we are committed to fair and competitive compensation. This role offers a base salary range of $23.50 hourly. We regularly benchmark across a variety of positions, industries and levels to ensure we remain competitive in the market.

Esri Canada conducts recruitment through a formal interview process with authorized company representatives. We do not request payment, banking details, or personal financial information during recruitment stages. Employment offers are extended only following a structured interview process. Candidates are encouraged to apply exclusively through Esri Canada’s official career channels to ensure the authenticity of recruitment communication.

Esri Canada fosters a dynamic and inclusive work culture, the opportunity to build your skills, and the flexibility to work remotely or at any of our offices across Canada. Occasional travel to corporate offices or customer sites may be required for certain positions. We offer attractive salaries, an engaging work environment, and an outstanding benefits package with generous time-off. We value employment equity and will provide accommodations upon request at any stage of the hiring process. We appreciate all applications, but only those selected for an interview will be contacted. Our hiring process includes background checks as a condition of employment.

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More about this job

Responsibilities

Provide first-level support for infrastructure and application requests, monitor service desk channels, resolve or escalate issues, and document cases and follow-ups in Salesforce. Support laptop deployment, mobile device management, hardware and software inventory, asset audits, and infrastructure-related projects while maintaining strong customer service.

Requirements

A university degree or diploma in Computer Science, or equivalent work experience, is required, along with hands-on knowledge of computer hardware, basic networking, peripherals, Microsoft operating systems, and Office. Exposure to Microsoft 365, Dell hardware, and imaging tools such as Symantec Ghost is sought, as are strong communication, prioritization, problem-solving, and teamwork skills.

Skills

First-Level IT Support
Customer Service
Troubleshooting
Computer Hardware
Basic Networking
Microsoft Operating Systems
Microsoft Office
Microsoft 365
Laptop Imaging and Deployment
Mobile Device Management
Hardware Asset Management
Software Inventory Management
Incident Tracking
Problem-Solving
Communication
Time Management

Benefits

Generous Time Off

Visa sponsorship

Not detected in the job text

Keywords

IT Service Desk
First-Level Support
Infrastructure Support
Application Support
Customer Support
Computer Science
Computer Hardware
Networking
Printers
Copiers
Peripherals
Microsoft Windows
Microsoft Office
Microsoft 365
Dell Hardware
Symantec Ghost
System Imaging
Laptop Deployment
Mobile Device Management
Hardware Asset Management
SAP
Hardware Inventory
Software Inventory
Salesforce
Incident Tracking
Service Providers
IT Projects
Troubleshooting
Escalation Management

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Work requirements

Jobs in Canada