Front Desk Housing Associate, Full Time

The responsibility of the Front Desk/Housing Associate is to be the first point of contact for all initial inquiries by the clients and associates needing to be directed to services within the unit.

Essential Duties and Responsibilities:

• Provide hospitality reception services to the camp residents.
• Coordinate with other camp departments, such as housekeeping and maintenance to ascertain all rooms are clean and well maintained.
• Ensure data stored in the system is current with respect to resident information, resident requests, room availability, check in/checkout information, as well as housekeeping/maintenance work orders.
• Complete daily and period reporting for management and client.
• Perform other administrative duties and functions as required.

Qualifications:

• Minimum 2 years of customer service and reception experience in a fast-paced demanding environment
• Diploma in hospitality and hotel management is an asset
• Exceptional customer service attitude and experience
• Proven time-management and organization skills
• Excellent communication and interpersonal skills
• Proficiency in MS Office (Excel, Word, PowerPoint)
• Previous remote camp work in Food & Support Services is an asset

Position Requirements:

• Pass a Drug & Alcohol Test
• Shift: 12hr/Day (Monday to Thursday. Tuesday & Wednesday are split shifts)
• Rotation: 14 Days on/14 Days off
• Local applicants preferred

ESS Canada is committed to building meaningful partnerships with Indigenous communities and supporting inclusive employment opportunities. Consistent with our Indigenous community partnership commitments and voluntary employment equity initiatives, qualified Indigenous applicants (First Nations, Métis, and Inuit) may be given preference in the hiring process. Such applicants are invited to voluntarily self-identify and may be required to confirm a claim of Indigenous identity during the hiring process.