The Janitorial Manager is responsible for leading and overseeing daily Janitorial, and environmental services operations at Mt. Milligan Site. This salaried management position ensures efficient service delivery, workforce productivity, regulatory compliance, workplace safety, and consistent quality standards.
The role provides operational leadership through effective workforce planning, resource allocation, employee development, cost management, and continuous improvement while maintaining strong relationships with clients, site leadership, and internal departments.
Essential Duties and Responsibilities:
Operations Management & Service Delivery
- Direct daily janitorial and environmental services Operations to ensure compliance with contractual requirements, site standards, and service expectations.
- Develop and implement operational schedules, cleaning programs, preventive maintenance coordination, and special project plans.
- Monitor service quality, productivity, and operational performance through regular inspections and follow-up.
- Identify operational challenges and implement timely corrective actions to maintain uninterrupted service delivery.
Workforce Management & Leadership
- Manage employee scheduling, shift coverage, task assignments, and workforce allocation to meet operational demands.
- Oversee employee timekeeping, attendance, and payroll-related records using UKG.
- Provide leadership, coaching, performance feedback, and ongoing employee development.
- Support employee engagement, recognition, accountability, and a positive team environment.
- Coordinate staffing adjustments to address operational priorities, employee absences, and changing site requirements.
Health, Safety & Environmental Compliance
- Conduct daily workplace inspections, safety toolbox meetings, and operational assessments.
- Promote compliance with occupational health and safety requirements, company policies, and site specific procedures.
- Monitor proper use Of personal protective equipment (PPE), cleaning chemicals, equipment, and safe work practices.
- Identify workplace hazards, implement preventive measures, and support incident reporting and corrective actions.
- Ensure employees receive appropriate training and understand established safety procedures.
Quality Assurance & Continuous Improvement
- Conduct routine quality inspections and work audits to ensure cleaning standards and contractual service requirements are maintained.
- Develop and implement standard operating procedures (SOPs), task checklists, inspection forms, and performance tracking systems.
- Monitor cleaning schedules, deep cleaning programs, and special projects to ensure timely completion.
- Prepare operational progress repons, identify service gaps, and implement improvement initiatives.
- Promote efficient work practices, consistent service standards, and effective resource utilization.
Inventory, Procurement & Cost Management
- Manage inventory levels, supply Ordering, procurement coordination, and distribution of operational materials.
- Monitor supply consumption and support budget-conscious purchasing and cost control.
- Maintain adequate availability of cleaning supplies, equipment, and essential operational resources.
- Coordinate equipment servicing, repairs, and replacements to minimize downtime and maintain productivity.
Fleet, Shuttle & Transportation Coordination
- Oversee onsite shuttle operations, driver scheduling, and transportation requirements.
- Coorxlinate vehicle inspections, preventive maintenance, repairs, and service appointments.
- Monitor fleet readiness, vehicle safety compliance, and transportation reliability.
- Address transportation-related operational issues to maintain continuity of site services.
Administrative Travel Coordination
- Maintain accurate operational records, employee schedules, inspection reports, and administrative documentation.
- Prepare management reports and communicate operational updates to leadership.
- Arrange and book personal work-related flights for rotational site assignments, and submit associated expenses for reimbursement in accordance with company policies.