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Added 1 min ago
UO
Client Services Assistant
University of Victoria
Victoria, BC
- Full-time
…overall mission of the University by providing exceptional customer service in all aspects of the operation. The critical nature of these services is provided…
Added 1 min ago
E
Cloud Technical Program Manager
Entrust
Canada
- Full-time
Entrust is currently looking for a Cloud Technical Program Manager to join our team. This position is based in our Shakopee, Minnesota, Ottawa, Canada, or Paris, France office and will…
Added 1 min ago
TD
IT Service Delivery Manager
Terra Dygital
Toronto, ON
- $115,000 to $130,000 CAD / year
- Full-time
As a Service Delivery Manager, you are a hands-on technical leader who earned credibility as a Senior System Administrator before moving into people management. You own the quality of…
Added 1 min ago
T
Sr. Advertising Account Manager
Taboola
Toronto, ON
- Full-time
As a Senior Advertising Account Manager on the Enterprise Advertising team in our Toronto Office, you’ll play a vital role in working closely with the sales team, and Tier 1 brand & agency…
Added 1 min ago
FB
Assistant Grocery Manager
Farm Boy Inc.
Oakville, ON
- $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 1 min ago
Temporary Floral Manager @ Quadra Location
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
The Floral Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of customer…
Added 1 min ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Peterborough, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 min ago
Licensed Plumber
Enercare
Edmonton, AB
As a member of our team, you will perform diagnostic, service, and installation of plumbing products in various environments. With a strong focus on customer service and a commitment to…
Added 1 min ago
Service Technician, Residential
Enercare
Edmonton, AB
…problems with residential HVAC equipment. With a strong focus on customer service and a commitment to integrity, you will communicate solutions to…
Added 1 min ago
Service Technician, Residential
Enercare
Edmonton, AB
…problems with residential HVAC equipment. With a strong focus on customer service and a commitment to integrity, you will communicate solutions to…
Added 1 min ago
TH
Loss Prevention Specialist Full Time (MONCTON)
The Home Depot
Moncton, NB
- Full-time
(Market Asset Protection Manager) on internal and external investigations and
Added 1 min ago
C
Housekeeper
Chartwell
Waterloo, ON
- Part-time
As a Housekeeper at Chartwell, reporting to the Maintenance Manager, you’ll provide basic housekeeping services that support residents’ safety, comfort, and well-being. By keeping resident…
Added 1 min ago
TH
Merchandising Supervisor Full Time (BARRHAVEN)
The Home Depot
Ottawa, ON
- Full-time
…merchandise and maintain various product sets to enhance the customer experience and maximize inventory turns. Merchandising Supervisors direct the priorities of the associate based on…
Added 1 min ago
TH
Overnight Freight Associate Full Time (MONCTON)
The Home Depot
Moncton, NB
- Full-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 16 mins ago
JI
Assistant Store Manager - Back-end Ops
J.D. Irving, Limited
PE · Summerside, PE
- Full-time
As an Assistant Store Manager – Back‑End Operations, you will play a critical leadership role in ensuring these business lines are supported through safe, efficient, and accurate…
Added 16 mins ago
SI
Sales Associate
Staples Inc.
Bridgewater, NS
- Part-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
Added 16 mins ago
B
Manager, Model & AI Governance
BMO
Toronto, ON · BMOPLACE
- Full-time
…customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your…
Added 16 mins ago
B
Mortgage Specialist
BMO
Richmond Hill, ON
- Full-time
Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
Added 31 mins ago
TS
Dispatcher
The Seaboard Transport Group
Dartmouth, NS
- Full-time
Schedule loads prioritizing safety, customer service, and efficiency based on customer information logged in the TMW system.
Added 31 mins ago
G
Operations Manager
goswim.ca
Ottawa, ON · Nepean, ON
- Full-time
Treats customer service as part of the culture, and can say no in a way that keeps the customer happy.
Added 31 mins ago
CO
Manager, Transit Operations
City of Burlington
Regina, SK · Transit Operations Centre
- Full-time
Ensure operational staff meet goals and standards for safe/defensive operating, customer service, and schedule adherence
Added 31 mins ago
Planning Administrative Clerk
County of Wellington
Guelph, ON
…government agencies to the Planning Department. This position is customer service focused and duties ensure the Planning administrative operations are supported. This position is also…
Added 31 mins ago
PR
Customer Service Representative
POWERGROUP Resources
Smithville
- Full-time
As we continue to grow, we are looking for a Customer Service Representative to join our team. Reporting directly to the Office Manager, in this customer-focused role, you'll be the first…
Added 46 mins ago
National Accounts Manager
ASSA ABLOY
London, ON · Mississauga, ON
Dock Products Canada is seeking an experienced and results-driven National Accounts Manager to develop, manage, and grow strategic customer relationships across Canada.
Added 46 mins ago
Supply Chain Manager
ASSA ABLOY
Mississauga, ON
We are seeking an experienced Supply Chain Manager to lead purchasing, inventory management, planning, logistics, and supplier management at Wesko Locks. This role will ensure materials are…

EssilorLuxottica Group

Assistant Manager

Kelowna, BC, V1Y 6H2, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Jan 2, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Requisition ID: 952206
Store #: 002385 Sunglass Hut
Position:Full-Time
Total Rewards: Benefits/Incentive Information

At Sunglass Hut, we're always in the sun. You’ll find a dynamic space with endless possibilities to grow your career. We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and souls of our customers and the world we live in. We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

Sunglass Hut is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

GENERAL FUNCTION

The Assistant Manager assists in leading the store to success by developing a team that consistently delivers the Luxury Retail Signature Experience in order to exceed expectations in all areas of business operations, i.e. financial results (sales and profit goals), customer and associate satisfaction, merchandise presentation, public relations/events and asset protection. .

MAJOR DUTIES AND RESPONSIBILITIES

Ensures the Luxury Retail point-of-view is well presented when communicating with the media.
Directs and monitors all sales and operations activities of the store to ensure operating income and sales objectives are met.
Recruits and hires superior talent with experience in a luxury service environment.
Creates and maintains bench strength with a clearly defined succession plan.
Develops associates by providing clear, motivating and constructive performance feedback in a timely manner.
Accurately staffs the store to consistently deliver gracious customer service and meet sales goals.
Creates an environment that encourages the development of managers and associates; provides challenging assignments and opportunities for management development.
Recognizes associates for their performance and service.
Maintains extremely high standards of presentation and service.
Communicates the Luxury Leadership Team feedback based on business needs not wants.
Communicates trends and competition activity to the Luxury Leadership Team.
Continuously drives the business by analyzing key financial data, monitoring operating efficiencies and identifying business trends/opportunities. Set aggressive action plans.
Exemplifies Luxottica Retail vision, mission and values; celebrates Wins; leads by example.

BASIC QUALIFICATIONS

High School Diploma or equivalent
Sales experience
Strong financial acumen
Effective oral and written communication
Polished appearance and public communication skills
Organizational and time management
Team building and management proficiencies
Strong interpersonal skills
Critical thinking skills
Analytical and computer proficient
Detail oriented
Flexibility to work non-traditional hours including evenings and weekends

PREFERRED QUALIFICATIONS

5+ years management experience in the luxury service industry

Pay Range: 18.25 - 0.00

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email EmployeeRelations@luxotticaretail.com

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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More about this job

Responsibilities

The Assistant Manager assists in leading store operations to meet financial and sales goals while delivering a luxury retail experience. They are responsible for recruiting, developing, and motivating a high-performing team to ensure excellent customer service and operational standards.

Requirements

Candidates must have a high school diploma or equivalent and strong sales experience, with a preference for 5+ years of management experience in the luxury service industry. The role requires strong financial acumen, effective communication skills, and the flexibility to work non-traditional hours.

Skills

Sales management
Team building
Financial acumen
Customer service
Leadership
Recruitment
Performance management
Communication skills
Time management
Critical thinking
Analytical skills
Computer proficiency
Detail oriented
Public communication
Succession planning
Asset protection

Benefits

Health care
Retirement savings
Paid time off
Vacation
Employee discounts
Bonus
Commission plan

Visa sponsorship

Not detected in the job text

Keywords

Retail
Luxury retail
Sales management
Store operations
Team leadership
Financial data analysis
Recruitment
Performance feedback
Succession planning
Customer experience
Asset protection
Merchandise presentation
Public relations
Event management
Trend analysis
Competitive analysis
Staffing
Management development
Business operations
Sales goals

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