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EssilorLuxottica Group

Assistant Manager

Ottawa, ON, K2B 8C1, Canada

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Applications open in a new tab.

Job details

Apply by: Jan 6, 2027
Experience: 1+ year(s) management/supervisory experience with direct reports
Posting language: English
Posted: Nov 6, 2026

Original job description

Requisition ID: 953452
Total Rewards: Benefits/Incentive Information

At LensCrafters, we love eyes and care about the people behind them. With over 900 locations, LensCrafters is the largest optical retailer in North America and our love of eyes and higher standard of quality have made LensCrafters an industry leader for over 30 years.

JOB DESCRIPTION

GENERAL FUNCTION

The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents LensCrafters as the premier destination for all vision needs within the community & delivers key performance metrics.

MAJOR DUTIES & RESPONSIBILITIES

Delivers quality & improvement to exceed all key performance indicators (KPIs): o Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives
Strong understanding of retail business translating to positive sales, business results & understanding the market & competitors
Supports store business plans to maximize sales & profit
Partner with store manager to lead & develop team
Delivers clear, constructive, timely feedback & partners with Store Manager on development
Executes visual directives & maintains store appearance
Maintains positive working relationship with doctors
Promotes team compliance to all policies
Performs administrative duties
Works a flexible schedule, including nights & weekends

BASIC QUALIFICATIONS

High School graduate or equivalent
1+ year(s) management/supervisory experience with direct reports
Knowledge of retail operations, processes & policies
Strong basic math skills
Familiarity with cash register, computers & calculators
Must have a strong command of the English language for all written correspondence & oral communication
Strong communicator & listener
Demonstrated high-level of selling skills
Proven ability to problem solve

PREFERRED QUALIFICATIONS

College degree or equivalent
Previous experience in leadership position within retail & customer service industry
Knowledge of basic optics
Knowledge of current store merchandise
State licensure (if applicable) &/or ABO Certification in non-licensed states
Brand Final Inspector Certification
Brand Quality, Fitting & Adjusting Program

Pay Range: 51,013.86 - 71,110.68

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email EmployeeRelations@luxotticaretail.com

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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More about this job

Responsibilities

The Assistant Manager supports the Store Manager in leading the team and overseeing daily retail operations to meet performance metrics. They are responsible for driving sales, maintaining store appearance, and fostering positive relationships with staff and doctors.

Requirements

Candidates must have at least one year of management or supervisory experience and a high school diploma or equivalent. Strong communication, math, and retail operations skills are required for this role.

Skills

Retail operations
Leadership
Sales management
Customer service
Team development
KPI management
Problem solving
Communication
Administrative duties
Visual merchandising
Math skills
Cash register operation
Computer literacy

Benefits

Health care
Retirement savings
Paid time off
Vacation
Employee discounts
Bonus plan
Commission plan

Visa sponsorship

Not detected in the job text

Keywords

Retail
Management
Sales
KPI
Customer Service
Operations
Leadership
Merchandising
Optics
ABO Certification
Inventory
Administration
Profitability
Team Development
Retail Management
Performance Metrics
Store Operations

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