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Added 3 mins ago
MU
Animal Attendant
McGill University
Montreal, QC · McIntyre Medical
- Full-time
Monitors the general health of the animals and informs the Animal Health
Added 3 mins ago
MU
Animal Attendant
McGill University
Montreal, QC · McIntyre Medical
- Full-time
Monitors the general health of the animals and informs the Animal Health
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Cleaner
Okanagan College
Kelowna, BC
Under the general supervision of the Manager, Property and Custodial Services, provides routine cleaning and maintenance service and performs other related duties as required.
Added 3 mins ago
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Director, North America Sales, Optical Semiconductors & 3D Sensing
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- Full-time
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Added 3 mins ago
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Locum Dentist - Oceanfront Dental
dentalcorp
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- Full-time
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CMF Area Manager
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- Full-time
Perform review of all permit application submissions received through the Division, ensuring submissions accepted are deemed complete and in accordance with the Building Code Act (BCA),…
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T.A.P. Practitioner - Red Deer
Government of Alberta
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…supports, the Office of the Public Guardian, Justice and Solicitor General, and the Office of the Child and Youth…
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…reconciliation of vendor statements, while also supporting other general accounting functions as and when…
Added 33 mins ago
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Chemist, Geochemistry
SGS
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- Full-time
If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for…
Added 47 mins ago
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Spécialiste Beauté, rémunéré(e) à l’heure temps partiel jour Embauche feu vert
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Donner l’exemple quant à l’utilisation appropriée de l’application Relation client éLECTRONIQUE afin d’offrir un service à la clientèle de qualité supérieure.
Added 47 mins ago
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Beauty Specialist, Hourly Full Time Flexible Shifts Greenlight Requisition
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Ability to conduct sit down makeup and skincare consultations and demonstrate application
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Beauty Specialist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
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Cashier Part Time Day Greenlight Requisition
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Toronto, ON
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Warehouse A Associate (Morning Shift)
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Housekeeping and other general warehouse duties.
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Alterations Specialist
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Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classific
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Driver Class 1 - Crane/Boom Operator
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High school diploma or general education degree (GED) is an asset
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Zone Supervisor - Facility Services Operations
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Understanding of how program systems work and a general understanding of fire alarm systems
Added 48 mins ago
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Project Manager – AI Building and Zoning Review
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…Workday Jobs Hub app of your Workday account in order for your application to be processed as an internal…
Added 48 mins ago
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…or Central East Region. These include administration of the Application Package and the Supports Intensity Scale (SIS) assessment, providing locally based service navigation to applicants,…
Added 48 mins ago
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Class 1 - Mail Company Driver - PM Shift - Sign-On BONUS
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…chemical transportation, dry bulk products, food transport, general freight, and refrigerated…
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EssilorLuxottica Group

EyeCare Advisor

Toronto, ON, M4G 3W8, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Dec 29, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Requisition ID: 952388
Store #: 00S474 Pearle Vision S474
Position:Part-Time
Total Rewards: Benefits/Incentive Information

At every neighborhood Pearle Vision we believe nothing should keep patients from getting the eye care they need. Consider working for a Pearle Vision right in your community. We look for employees who are creative, energetic, and people focused looking for exciting opportunities in eye care or retail.

Pearle Vision is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

GENERAL FUNCTION

The Eyecare Advisor creates exceptional value in the lives of patients by delivering exceptional patient service and ensuring all patients receives the highest quality of care. Enthusiastically satisfies patients all the time through exceptional service. Understands and brings to life NECE.

MAJOR DUTIES & RESPONSIBILITIES

Greets customers without delay when they enter the location.
Promptly answers the telephone in a friendly and courteous manner, taking messages, directing calls appropriately and scheduling patient visits in an efficient manner.
Determines the reason for the customer's visit; in store explains how to shop at Pearle Vision; in Doctor’s office explains all required paperwork, tests, products and services as well as the appropriate time frame.
Is attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with optician, Doctor or Retail Management when necessary.
Shows patience and courtesy to indecisive or difficult customers and patients.
Demonstrates knowledge of appointment book/scheduling procedures and computer operation/procedures.
Handles and files all patient records in an organized and efficient manner.
Places contact lens orders, processes shipments and properly submits invoices for payment.
Operates the POS system terminal inputting customer/patient and prescription information with accuracy and attention to details.
Accurately operates the POS system, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions, such as credit cards, layaways, discounts, insurance and coupons.
Shows customers where to pick-up their glasses and sign-in upon return to the store.
Takes pride in the appearance of the store and shows initiative in keeping the displays clean, attractive and organized.
Informs management of potential safety opportunities (ie. broken tiles, furniture, etc.).
Complies with all safety/regulatory requirements ensuring supplies/chemicals are stored and used appropriately.

RETAIL

Demonstrates good product knowledge; takes initiative to accurately describe the features and benefits of various lenses and frames.
Assists the customer in selecting frames and lenses that are best suited for their lifestyle, prescription and price needs. Suggests improvements and recommends solutions to problems. Reinforces customer’s final selection.

DOCTOR”S OFFICE

Performs all pre-examination testing with accuracy and attention to detail; takes the initiative to explain all measurements and answers any questions the patient may have.
Utilizes clinical and product knowledge, provides coaching and guidance to patients on the care and handling of contact lenses.
Maintains and disinfects contact lens inventory; provides clinical support to the Optometrist as needed.

BASIC QUALIFICATIONS

High School Graduate /GED or equivalent experience
Strong communicator and listener to customers and associates.
Strong basic math skills (addition, subtraction, multiplication, division)
Sales skills
Knowledge of store merchandise
Familiarity with cash register, computers and calculators

PREFERRED QUALIFICATIONS

Previous experience in customer service, retail or optical

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email EmployeeRelations@luxotticaretail.com

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

Apply About employer

More about this job

Responsibilities

The Eyecare Advisor is responsible for delivering exceptional patient service, managing appointments, and maintaining accurate patient records. They also perform pre-examination testing, assist with frame and lens selection, and provide clinical support to the Optometrist.

Requirements

Candidates must have a High School Diploma or GED and possess strong communication, math, and customer service skills. Previous experience in retail or the optical industry is preferred.

Skills

Customer service
Communication
Active listening
Math skills
Sales
Product knowledge
POS system operation
Appointment scheduling
Patient record management
Contact lens handling
Pre-examination testing
Clinical support
Attention to detail
Computer literacy
Disinfection procedures

Benefits

Health care
Retirement savings
Paid time off
Vacation
Employee discounts
Bonus
Commission plan

Visa sponsorship

Not detected in the job text

Keywords

Eyecare
Retail
Customer Service
POS System
Optometry
Patient Care
Contact Lenses
Frames
Lenses
Scheduling
Inventory Management
Clinical Support
Sales
Data Entry
Safety Compliance
Communication
Math Skills
Record Keeping
EssilorLuxottica
Pearle Vision

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