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Added 3 mins ago
SM
Information Desk Assistant Visitor Services
St. Michael's Hospital
Toronto, ON
- Part-time
Alert the Team Leader to any issues or concerns that require escalation
Added 3 mins ago
TA
Vice President, People and Culture
Thorek/Scott and Partners
Toronto, ON
- Full-time
…institutions, private equity and investment funds, professional service firms, and entrepreneurial businesses in a variety of industries. We value the human connection and distinguish…
Added 3 mins ago
BM
Retail Team Lead / Area Supervisor
Brand Momentum
Vancouver, BC
- $60,000 CAD / year
- Full-time
Brand Momentum is a nationally integrated leader in Sales, Marketing, and Retail, with headquarters in Toronto. We foster authentic and enduring human connections across the nation. As a…
Added 18 mins ago
Instrumentation and Communication Work Leader
FortisBC
Surrey, BC
Provides leadership and coaching to the I&C Technologists in order to develop and maintain strong customer service and time management skills, ensure even work flow and consistency of…
Added 18 mins ago
WM
Industrial Maintenance Technician/Millwright, Afternoon Shift
Waste Management, Inc. (WM)
Edmonton, AB
- Full-time
Join an established organization that offers consistent work, long-term opportunities and the support of a North American industry leader.
Added 18 mins ago
T
Customer Experience Associate
TD
Burnaby, BC
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 18 mins ago
T
Personal Banker Trainee - Korean, Vietnamese, Mandarin and/or Cantonese are considered an asset
TD
Calgary, AB
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 18 mins ago
T
Associate, Private Wealth
TD
Toronto, ON
- Full-time
…consistent and accurate administrative, analytical and client service support to ensure a legendary customer experience. The role requires working in a high performing inter-disciplinary…
Added 18 mins ago
T
Personal Banking Associate Trainee
TD
St. Albert, AB
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 18 mins ago
T
Customer Experience Associate
TD
Duncan, BC
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 18 mins ago
C
Director, Client Onboarding & Service - Bilingual
CIBC
Montreal, QC
- Full-time
Our Client Onboarding & Service team supports Commercial Banking clients by delivering a seamless, professional, and integrated end-to-end onboarding and service experience. As Director,…
Added 18 mins ago
B
Senior Manager, Business Risk
BMO
Toronto, ON · FCP
- Full-time
Supports the business/group leader in the effective implementation, maintenance and administration of first line of defense (1st LOD) programs (e.g., operational risk, AML, compliance,…
Added 18 mins ago
B
Personal Banking Associate
BMO
Toronto, ON
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 18 mins ago
BB
Retail Sales Associate (Full Time)
Best Buy Canada
Lloydminster, SK
- Full-time
Grow your career in similar roles (customer service representative, merchandiser, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader).
Added 18 mins ago
BB
Associé(e) principal(e) aux ventes - Mobile / Senior Mobile Sales Associate
Best Buy Canada
Montreal, QC
- Full-time
Aider les clients à trouver le produit ou le service idéal et répondre à leurs questions
Added 18 mins ago
Shift Leader / Restaurant Manager - LOCAL Public Eatery, South Common
LOCAL Public Eatery
AB · Edmonton, Alberta
As a Service Leader, you will directly impact the success of your business by delivering an unexpectedly memorable experience and value for the community and your Partners (employees).…
Added 18 mins ago
TI
Director of Paid Media
The Influence Agency
Toronto, ON
- Full-time
The Influence Agency is a full-service digital marketing agency that specializes in SEO, Paid Media, Web Design & Development, Influencer Marketing, Social Media Management, Content…
Added 18 mins ago
CR
Bilingual Culinary Manager (French and English)
COGIR Real Estate
Orleans, ON
- Full-time
Embrace the role of Culinary Manager and become a values-driven leader adept at managing our culinary and dining department. Your flair for creativity and culinary expertise will come to…
Added 18 mins ago
CI
Manufacturing Engineering Technician (Night Shift)
CpK Interior Products Inc.
Windsor, ON
- $70,000 to $90,000 CAD / year
- Full-time
…One suppliers seamlessly and successfully. CpK is an industry leader recognized for quality, innovation, and professional…
Added 18 mins ago
LK
Interim Director Quality
LHH Knightsbridge
Windsor, ON
- Contract
The ideal candidate is a proactive, hands-on quality leader with a strong technical foundation, excellent customer-facing communication skills, and the ability to influence cross-functional…
Added 18 mins ago
TI
Operations Manager
Trim It All Inc.
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
Trim It All Inc. is a full-service trim, millwork, cabinetry, and interior door supply-and-install company serving residential builders and contractors throughout the Ottawa region. Now in…
Added 18 mins ago
CG
Hardware Engineer – Aerospace
CS GROUP - Canada
Montreal, QC
- Full-time
CS Group Canada, a subsidiary of CS Group (part of the Sopra Steria Group), is a leader in the development and certification of safety-critical systems in the aerospace, electric, and…
Added 18 mins ago
E
Site Project Manager
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
Join CoolIT, an Ecolab Company, a global leader in Direct Liquid Cooling technology for data centers, supercomputers, and high-performance computing environments.
Added 18 mins ago
HW
Compliance Associate
Harbourfront Wealth Management
Canada
- Full-time
Harbourfront Wealth is a dynamic industry leader specializing in financial services and wealth management. We are a fast-growing wealth management firm with over $22 billion in assets under…
Added 33 mins ago
AC
Assistant Vice President, Account Executive - Private Client (Fixed term: 18 month- Contract)
Aon Corporation
Calgary, AB
- Full-time
Aon is a global leader in risk management, insurance, and reinsurance brokerage, as well as human capital and management consulting. We offer tailored services, drawing on our industry…

EssilorLuxottica Group

EyeCare Advisor

Toronto, ON, M4G 3W8, Canada

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Job details

Apply by: Dec 29, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Requisition ID: 952388
Store #: 00S474 Pearle Vision S474
Position:Part-Time
Total Rewards: Benefits/Incentive Information

At every neighborhood Pearle Vision we believe nothing should keep patients from getting the eye care they need. Consider working for a Pearle Vision right in your community. We look for employees who are creative, energetic, and people focused looking for exciting opportunities in eye care or retail.

Pearle Vision is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

GENERAL FUNCTION

The Eyecare Advisor creates exceptional value in the lives of patients by delivering exceptional patient service and ensuring all patients receives the highest quality of care. Enthusiastically satisfies patients all the time through exceptional service. Understands and brings to life NECE.

MAJOR DUTIES & RESPONSIBILITIES

Greets customers without delay when they enter the location.
Promptly answers the telephone in a friendly and courteous manner, taking messages, directing calls appropriately and scheduling patient visits in an efficient manner.
Determines the reason for the customer's visit; in store explains how to shop at Pearle Vision; in Doctor’s office explains all required paperwork, tests, products and services as well as the appropriate time frame.
Is attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with optician, Doctor or Retail Management when necessary.
Shows patience and courtesy to indecisive or difficult customers and patients.
Demonstrates knowledge of appointment book/scheduling procedures and computer operation/procedures.
Handles and files all patient records in an organized and efficient manner.
Places contact lens orders, processes shipments and properly submits invoices for payment.
Operates the POS system terminal inputting customer/patient and prescription information with accuracy and attention to details.
Accurately operates the POS system, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions, such as credit cards, layaways, discounts, insurance and coupons.
Shows customers where to pick-up their glasses and sign-in upon return to the store.
Takes pride in the appearance of the store and shows initiative in keeping the displays clean, attractive and organized.
Informs management of potential safety opportunities (ie. broken tiles, furniture, etc.).
Complies with all safety/regulatory requirements ensuring supplies/chemicals are stored and used appropriately.

RETAIL

Demonstrates good product knowledge; takes initiative to accurately describe the features and benefits of various lenses and frames.
Assists the customer in selecting frames and lenses that are best suited for their lifestyle, prescription and price needs. Suggests improvements and recommends solutions to problems. Reinforces customer’s final selection.

DOCTOR”S OFFICE

Performs all pre-examination testing with accuracy and attention to detail; takes the initiative to explain all measurements and answers any questions the patient may have.
Utilizes clinical and product knowledge, provides coaching and guidance to patients on the care and handling of contact lenses.
Maintains and disinfects contact lens inventory; provides clinical support to the Optometrist as needed.

BASIC QUALIFICATIONS

High School Graduate /GED or equivalent experience
Strong communicator and listener to customers and associates.
Strong basic math skills (addition, subtraction, multiplication, division)
Sales skills
Knowledge of store merchandise
Familiarity with cash register, computers and calculators

PREFERRED QUALIFICATIONS

Previous experience in customer service, retail or optical

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email EmployeeRelations@luxotticaretail.com

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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More about this job

Responsibilities

The Eyecare Advisor is responsible for delivering exceptional patient service, managing appointments, and maintaining accurate patient records. They also perform pre-examination testing, assist with frame and lens selection, and provide clinical support to the Optometrist.

Requirements

Candidates must have a High School Diploma or GED and possess strong communication, math, and customer service skills. Previous experience in retail or the optical industry is preferred.

Skills

Customer service
Communication
Active listening
Math skills
Sales
Product knowledge
POS system operation
Appointment scheduling
Patient record management
Contact lens handling
Pre-examination testing
Clinical support
Attention to detail
Computer literacy
Disinfection procedures

Benefits

Health care
Retirement savings
Paid time off
Vacation
Employee discounts
Bonus
Commission plan

Visa sponsorship

Not detected in the job text

Keywords

Eyecare
Retail
Customer Service
POS System
Optometry
Patient Care
Contact Lenses
Frames
Lenses
Scheduling
Inventory Management
Clinical Support
Sales
Data Entry
Safety Compliance
Communication
Math Skills
Record Keeping
EssilorLuxottica
Pearle Vision

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