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EssilorLuxottica Group

Sales Associate

West Vancouver, BC, V7T 2W4, Canada

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Job details

Apply by: Dec 12, 2026
Experience: 1+ years experience in retail or customer service
Posting language: English
Posted: Oct 12, 2026

Original job description

Requisition ID: 949469
Total Rewards: Benefits/Incentive Information

At LensCrafters, we love eyes and care about the people behind them. With over 900 locations, LensCrafters is the largest optical retailer in North America and our love of eyes and higher standard of quality have made LensCrafters an industry leader for over 30 years.

JOB DESCRIPTION

GENERAL FUNCTION

The Sales Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience in every LensCrafters every time. The role of Sales Associate helps establish LensCrafters as the premier destination for all vision needs in your community.

MAJOR DUTIES & RESPONSIBILITIES

Consistently deliver sales plan and company objectives through cultivating existing customer relationships and building new ones.
Utilizes optical prescription to recommend specific lenses and lens coatings.
Assists patients in the selection of frames and coordinates frames with optical measurements assisting our customers in choosing the perfect vision solution.
Conducts measurements using appropriate optical tools and consults with Optician as needed.
Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers, management, doctors and support staff (Target Host partners).
Takes pride in the appearance of store & shows initiative to keep displays & inventory clean, attractive & organized.
Helps foster an inclusive culture by treating customers and colleagues with respect

BASIC QUALIFICATIONS

High School Diploma or GED
1+ years experience in retail or customer service
Familiarity with point of sale systems, computers & calculators with basic phone and math skills
Embrace new technology & change with high level of accuracy
Ability to sell through use of sales skills and accountability for sales results, with a desire to meet goals
Strong communication skills (both oral and written)
Self-Motivator with a demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment

LensCrafters is a part of Luxottica, N.A. Luxottica is a leader in the design, manufacture and distribution of fashion, luxury and sports eyewear.

Pay Range: 18.25 - 23.62

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email EmployeeRelations@luxotticaretail.com

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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More about this job

Responsibilities

The Sales Associate is responsible for delivering an exceptional customer experience by assisting with frame selection, optical measurements, and vision solutions. They also contribute to store operations by maintaining inventory, fostering a positive environment, and meeting sales objectives.

Requirements

Candidates must have a high school diploma or GED and at least one year of experience in retail or customer service. Proficiency with point of sale systems, strong communication skills, and the ability to work in a fast-paced environment are required.

Skills

Sales
Customer service
Optical measurements
Point of sale systems
Communication
Multi-tasking
Math skills
Computer literacy
Inventory management
Relationship building

Benefits

Health care
Retirement savings
Paid time off
Vacation
Employee discounts
Bonus plan
Commission plan

Visa sponsorship

Not detected in the job text

Keywords

Sales Associate
Retail
Customer Service
Optical
Eyewear
Point of Sale
Inventory
Communication
LensCrafters
Luxottica
Vision Care
Frames
Lenses
Optician
Sales Goals
Customer Relationships

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