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eStaffing Inc.

Firm Administrator

  • Langley (District), BC, Canada
  • Langley, BC, Canada

Contract

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Job details

Job type
Contract
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Posting language
English
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Original job description

Job Title: Practice Manager (Bookkeeping/CFO Firm)

Job Type: Permanent- HYBRID

Location: Langley, BC V5R 5W2

Job Duration: Full time

Pay rate: 60K to 80K

Job Description:

The Practice Manager oversees delivery for 30–50 small bookkeeping clients, ensuring smooth, accurate F&A operations and a strong customer experience. You’ll handle client communication, manage bookkeeping/AP/AR/sales tax/reporting, and maintain client standards and tech stack.

You’ll lead a remote team of 8–12 bookkeepers, focusing on oversight, quality, insights, meetings, and client outcomes. All client meetings fall under your ownership. With strong performance across 40+ clients and a 10+ member team, you can grow into the Fractional Controller/CFO track. eCommerce experience is highly preferred.

Key Responsibilities

Delivery & Quality

  • Ensure accurate and timely monthly bookkeeping, AP/AR, sales tax filings, and year-end preparation.
  • Own the client experience end-to-end, strengthening communication and trust.

Team Collaboration

  • Lead quality oversight across your client portfolio.
  • Hold bookkeepers and reviewers accountable for SOPs and Quality Checklists.

Customer Experience

  • Improve documentation flow, banking access, and communication channels.
  • Represent clients confidently in standard CRA/IRS reviews (non-audit escalations).

Onboarding

  • Own onboarding for assigned clients with PL support where needed and ensure the tech stack is configured correctly from day one.

Internal Rhythm

  • Record all client meetings (unless the client declines).
  • Save meeting notes in ClickUp for team visibility.
  • Daily/weekly async updates with bookkeepers/reviewers.

Path to Fractional Controller/CFO

You may begin progressing into Controller/CFO responsibilities once you demonstrate:

  • Management of 40+ monthly clients and a 10+ member team
  • Strong technical mastery + excellent delivery

Must-haves Requirements (deal breakers)-

  • CRA Rep Account & Ability to handle CRA/IRS reviews independently
  • Worked in Public Practice for a minimum of 2+ years - preferably for a Fractional CFO/Controller.
  • Must have been in Canada for the past 1+ year.
  • QBO/XERO experience for 2+ years.
  • Canada/USA Payroll Experience & Compliance/Nexus (GST/Sales-tax, WCB, EHT) experience for 1+ year.
  • Excellent Team Management Skills, and worked with FT3+ team members.
  • Must have independently owned a month-end close (w/visual management reports) for at least 10+ entities.
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More about this job

Responsibilities

Oversee bookkeeping and financial operations for a portfolio of small-business clients, including monthly close, accounts payable and receivable, sales tax filings, reporting, and year-end preparation. Lead and review the work of a remote bookkeeping team, manage client communication and onboarding, and maintain quality standards and the firm’s technology processes.

Requirements

Candidates must have at least two years of public-practice experience and two years of QuickBooks Online or Xero experience, along with at least one year in Canada and experience with Canadian or U.S. payroll and related compliance. They must be able to manage CRA/IRS reviews independently, have led a team of at least three, and have independently owned month-end close with visual management reports for at least ten entities.

Skills

  • Bookkeeping
  • Financial Operations
  • Accounts Payable
  • Accounts Receivable
  • Sales Tax Compliance
  • Month-End Close
  • Financial Reporting
  • Team Management
  • Quality Assurance
  • Client Onboarding
  • QuickBooks Online
  • Xero
  • Payroll Compliance
  • CRA/IRS Reviews
  • Process Documentation

Visa sponsorship

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Categories

  • Finance & Accounting
  • Management & Leadership
  • Administrative
  • Customer Service & Support

Keywords

  • Bookkeeping
  • Fractional CFO
  • Fractional Controller
  • Public Practice
  • QuickBooks Online
  • Xero
  • Accounts Payable
  • Accounts Receivable
  • Sales Tax
  • GST
  • Payroll
  • WCB
  • EHT
  • CRA
  • IRS
  • Month-End Close
  • Financial Reporting
  • Year-End Preparation
  • Client Onboarding
  • Quality Checklists
  • Standard Operating Procedures
  • ClickUp
  • Banking Access
  • eCommerce
  • Team Management
  • Visual Management Reports

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