Paralegal

Our client is searching for a Paralegal to join their Insurance Disputes team. Working closely with lawyers, insurers, clients and business teams, you will play an integral role in the management of sophisticated files from inception through resolution. This position combines senior-level paralegal work with legal operations, client reporting and matter management responsibilities, offering a unique opportunity to develop both legal expertise and commercial acumen.

Summary of Responsibilities:

Insurance Litigation Support

• Support complex insurance defence matters throughout the litigation lifecycle.
• Draft correspondence as well as pleadings, affidavits and other legal documents.
• Review claims documentation, pleadings and factual records to support liability analyses and reporting.
• Prepare chronologies, evidence summaries, litigation materials and other file management tools.
• Assist with discoveries, mediations, arbitrations and trials, while monitoring deadlines and ensuring matters progress efficiently.

Matter Management and Client Service

• Coordinate matter intake, workflow management, reporting obligations and file progression.
• Serve as a key liaison between lawyers, clients, insurers, experts and internal business teams.
• Prepare client reporting and support ongoing communications throughout the lifecycle of a matter.
• Help ensure exceptional client service through proactive coordination, organization and follow-through.

Legal Operations and Practice Support

• Support compliance with client billing requirements, outside counsel guidelines and reporting protocols.
• Assist with matter setup, budgeting, billing coordination and financial oversight.
• Contribute to the development of templates, best practices and process improvements that enhance efficiency and consistency across the practice.
• Leverage legal technology and AI tools to support drafting, reporting, document analysis and workflow management.

Core Skills & Experience:

• Approximately 5 years of experience supporting insurance defence, litigation or related legal practice areas.
• Post-secondary education in Paralegal Studies, Law Clerk studies, Legal Administration or a related discipline.
• Strong legal drafting, analytical and organizational skills.
• Experience managing multiple priorities and competing deadlines in a fast-paced professional environment.
• A client-service mindset, sound judgment and exceptional attention to detail.
• Bilingualism in English and French is required.