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Ethos Veterinary Health

Veterinary Receptionist

Toronto, ON, Canada

$20 to $22 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $20 to $22 CAD / hour
Job type: Full-time
Apply by: Feb 3, 2027
Posting language: English
Posted: Nov 5, 2026

Original job description

Veterinary Receptionist | $20–$22/hour
Location: Toronto, ON
Schedule: Full-Time | 4 x 10-hour overnight shifts | Weekend rotation
Compensation: $20–$22/hour + $3/hour overnight premium (7pm–7am) + $2/hour weekend premium (7am–7pm)

Central Toronto Veterinary Referral & Emergency Clinic (CTVRC/EC) is hiring a full-time Veterinary Receptionist in Toronto, ON. In this role, you’ll support our specialty and emergency teams while providing responsive, compassionate service to clients and referring veterinary hospitals.

Compensation

$20–$22/hour based on advanced knowledge and experience
$3/hour overnight premium for hours worked from 7pm–7am
$2/hour weekend premium for hours worked from 7am–7pm

Full-Time Benefits:

OAVT annual dues reimbursement.
Continued education support.
Comprehensive benefits package including health, dental, and life insurance, plus access to an Employee Assistance Program.
RRSP matching program
Staff pet allowance, paid sick days, and paid personal days.
Uniform(s) provided
Access to VetBloom (RACE-approved CE)
Veterinary Technician Education Scholarships

Schedule

4 x 10-hour overnight shifts
Weekend rotation

Responsibilities
As a Veterinary Receptionist, you’ll support the client experience while helping our specialty and emergency teams stay organized and responsive throughout the overnight shift.

Greet clients and provide a welcoming, professional first impression
Coordinate client check-ins and schedule appointments
Answer and direct calls using a multi-line phone system
Prepare forms, certificates, and other client documentation
File, retrieve, and accurately maintain client and patient medical records
Perform basic invoicing, billing, payment, and account procedures
Communicate with referring veterinary hospitals to request medical records and necessary patient information
Accurately update and maintain client and patient information
Maintain a clean and organized reception area
Support clients with professionalism and compassion during stressful or unexpected situations
Collaborate with the Emergency, Specialty, and Client Service teams to support an efficient hospital experience

Qualifications

Previous customer service experience preferred
Strong verbal and written communication skills
Comfortable multitasking and adjusting priorities in a fast-paced environment
Strong attention to detail and commitment to accurate recordkeeping
Comfortable working overnight shifts and participating in a weekend rotation
Fluent English speaking and reading skills required

About Central Toronto Veterinary Referral & Emergency Clinic
CTVRC/EC is a premier specialty referral and emergency veterinary hospital serving Toronto and the surrounding region. Our team provides advanced specialty and emergency care across multiple disciplines including Surgery, Internal Medicine, Oncology, Anesthesiology, Cardiology, Ophthalmology, and Emergency & Critical Care.

Why Join Our Team?

Work alongside experienced specialists and emergency clinicians
Expand your technical skills through advanced procedures and complex case management
Receive mentorship and support for continued professional growth
Practice at the top of your license and contribute your clinical expertise
Enjoy a collaborative culture where veterinary technicians are respected and empowered
Benefit from a schedule designed to support work-life balance while building advanced emergency medicine skills

Surrounding Areas
Qualified RVTs commonly commute to Toronto from:

North York, ON & Scarborough, ON
Etobicoke, ON & East York, ON
Mississauga, ON & Vaughan, ON
Markham, ON & Richmond Hill, ON
Thornhill, ON & Pickering, ON
Ajax, ON & Whitby, ON
Oakville, ON & Brampton, ON

Considering Relocating?
Great talent can come from anywhere, and we welcome candidates who are considering a move. Whether you're relocating from another city, another state, or across the country, our Talent Acquisition team is here to support you throughout the hiring process and answer questions about the role, the hospital, and the surrounding community.

About Ethos Veterinary Health

Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine, and help shape what veterinary care becomes next.

Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You’ll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery.

Here, mentorship is a two-way street. You’ll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally.

At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together.

Join Us

At Ethos, this isn’t just a job, it’s an opportunity to practice medicine at the highest level and help shape the future of veterinary care.

Equal Opportunity Employer

Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.

Apply About employer

More about this job

Responsibilities

The Veterinary Receptionist will manage client check-ins, schedule appointments, and maintain accurate medical records while providing compassionate service. They will also collaborate with specialty and emergency teams to ensure an efficient hospital experience during overnight shifts.

Requirements

Candidates should have previous customer service experience and strong verbal and written communication skills. The role requires the ability to multitask in a fast-paced environment and a commitment to accurate recordkeeping.

Skills

Customer service
Communication
Multitasking
Attention to detail
Recordkeeping
Invoicing
Billing
Payment processing
Phone etiquette
Client relations
Medical records management
Compassionate care
Emergency response support

Benefits

OAVT annual dues reimbursement
Continued education support
Health insurance
Dental insurance
Life insurance
Employee assistance program
RRSP matching program
Staff pet allowance
Paid sick days
Paid personal days
Uniform provided
VetBloom access
Veterinary technician education scholarships

Visa sponsorship

Not detected in the job text

Keywords

Veterinary Receptionist
Client Service
Emergency Veterinary Hospital
Specialty Veterinary Care
Medical Records
Invoicing
Billing
Multi-line Phone System
Client Documentation
Overnight Shifts
Weekend Rotation
Veterinary Referral
Patient Information
Hospital Operations
Compassionate Care
VetBloom
OAVT
RRSP
Healthcare
Administrative

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