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Added 8 mins ago
TO
Manager, Recreation
Town of Saugeen Shores
Port Elgin, ON
- $120,745 to $137,210 CAD / year
- Full-time
As the Manager, Recreation, reporting to the Director of Community Services, you will provide strategic and operational leadership for the Town’s recreation services, including wellness,…
Added 8 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Calgary, AB
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 8 mins ago
MT
CAN: Operations Supervisor - Barrie
MV Transportation
Barrie, ON
- Full-time
Position Summary: The Operations Supervisor, through direct involvement with the General Manager and Operations Manager, control the daily deliver of the transit service and has the overall…
Added 8 mins ago
MT
CAN: Accounting & Payroll Supervisor - Barrie
MV Transportation
Barrie, ON
- Full-time
Supports other departments (e.g. Maintenance, Operations, Human Resources, Health & Safety) with various duties including special projects and providing back-up when required
Added 8 mins ago
GD
Business Development Manager, Tactical Comms
General Dynamics Missions System International
Ottawa, ON
- Full-time
Professional Development: We offer a number of resources and support to help develop your professional toolkit! You should anticipate regular progress reviews as well as access to…
Added 22 mins ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
The Human Resources Generalist plays a key role in supporting employees and managers across the organization while delivering a broad range of human resources programs, services, and…
Added 22 mins ago
CO
Senior Water Resources Engineer
City of Pickering
Canada
- Full-time
…comments on development applications as it relates to water resources and stormwater management matters. Reviews and manages, or assists the Manager in the review and management of…
Added 22 mins ago
H
Recruiter
HRConnects
Vancouver, BC
- Contract
Added 22 mins ago
L
Assistant Manager, Guest Experience | Place Ste-Foy
lululemon
Quebec, QC
- Full-time
Added 22 mins ago
A
Recruiter
Altis
Courtice, ON
- $30 to $37 CAD / hour
- Temporary
…access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for…
Added 22 mins ago
NH
PAYROLL ADMINISTRATOR
Northern Health - BC
Prince George, BC
- Full-time
…priorities of Northern Health, and under the general supervision of Manager or designate, the Payroll Administrator is responsible for the payroll function and follows established…
Added 22 mins ago
H
Safety Training Coordinator
Hays
Ajax, ON
- $60,000 to $75,000 CAD / year
- Full-time
…Coordinator to their team reporting to the Health and Safety Manager. This position is well suited to an organized, detail-oriented professional who enjoys managing training records,…
Added 22 mins ago
SI
Registered Dietitian/Food Services Manager
Shannex Incorporated
Miramichi, NB
- Part-time
Participates in Human Resources activities including performance management, attendance management, annual performance evaluations, coaching of staff, recruitment, orientation and training,…
Added 22 mins ago
CO
Manager, Library Services
City of Winnipeg
Winnipeg, MB
- Full-time
Under the general direction of the Director of Community Services, the Manager of Library Services is responsible for the strategic planning, development, implementation, administration and…
Added 22 mins ago
LV
ACTING ASSISTANT MANAGER-EN
La Vie En Rose
Red Deer, AB
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 22 mins ago
RL
Associate Manager
Ralph Lauren
Halton Hills, ON
- Full-time
As the Associate Manager, you support the General Manager in the creation of strategic plans, managing the execution of plans to ensure a profitable business. Associate Managers are key…
Added 22 mins ago
Y
IT Help Desk Support I
YNCU
Kitchener, ON
- $53,000 to $62,000 USD / year
- Full-time
Reports to: Manager, IT Operations & Infrastructure
Added 22 mins ago
MC
Payroll Supervisor
MVT Canadian Bus Inc.
Barrie, ON
- Full-time
· Supports other departments (e.g. Maintenance, Operations, Human Resources, Health & Safety) with various duties including special projects and providing back-up when required
Added 22 mins ago
TB
Accounts Payable Analyst
The Beer Store
Bolton, ON
- Full-time
We are currently searching for an Accounts Payable Analyst, reporting to the Manager, Shared Services. This vacancy is a full-time, permanent opportunity. The Accounts Payable Analyst is…
Added 22 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Winnipeg, MB
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 23 mins ago
R-
Assistant Store Manager - Smart Centres Owen Sound
RCL - Reitmans Canada Ltd/Ltée
Owen Sound, ON
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 23 mins ago
D
Recruitment Specialist
Delpath
Toronto, ON
- Contract
Partner with recruiters who manage hiring manager relationships to align on candidate needs
Added 23 mins ago
S
Administration & Systems - Manager Administration
Sobeys
Toronto, ON
- Full-time
…achieving budgeted financial results. Provide leadership on all Human Resource clerical functions within the four walls of the store. File maintenance, receiving, expenses, paperwork, and…
Added 23 mins ago
E
Manager, Core Audit - Assurance - Saskatoon
EY
Saskatoon, SK
- Full-time
As an Assurance Manager, you will be a professional member of Assurance practice. Together with our substantial investments in technology, knowledge, and learning resources for our audit…
Added 23 mins ago
UO
Research Manager, Paediatrics
University of Calgary
Calgary, AB
- Full-time
The Department of Paediatrics in the Cumming School of Medicine invites applications for a Research Manager. This Full-time Fixed Term position is for approximately 7 months (based on…

eTracks Tire Management Systems

Bilingual Customer Development & Relationship Specialist

Oakville, ON, Canada

$64,000 to $70,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $64,000 to $70,000 CAD / year
Job type: Full-time
Apply by: May 2, 2027
Posting language: English
Posted: Nov 3, 2026

Original job description

eTracks Tire Management Systems is currently recruiting for the position of Customer Development & Relationship Specialist (Bilingual). This is a newly created position.

Mandate of the Role

Reporting to the Director, Customer Relations & Engagement, the Customer Development & Relationship Specialist will be a key contributor responsible for developing business opportunities, strengthening customer relationships and supporting sustainable revenue growth.

This customer-focused role combines the consultative communications and opportunity development skills with the relationship ownership, follow-through and account coordination skills associated with customer relationship and account management roles.

This position is intended for a professional who can engage customers with credibility, identify needs and opportunities, coordinate internal responses, and maintain disciplined follow-up. It is not an administrative support role, though it requires strong documentation, coordination, and CRM discipline.

How the Mandate will be Fulfilled

In this role, you will serve as a trusted, commercially minded point of contact for customers and prospective customers.

You will build and maintain productive relationships, identify and qualify customer needs, develop and advance appropriate business opportunities, and help ensure customers receive timely, coordinated, and professional support throughout the relationship lifecycle.

You will conduct proactive outreach and follow up to understand customer objectives, identify emerging needs and support customer retention and growth.

You will assess customer requirements, timing, decision process, potential value, and fit with available products or services.

You will act as a reliable day-to-day contact for customer inquiries, ensuring requests are documented, routed, followed up, and resolved or escalated appropriately.

You will maintain accurate and current customer contact, activity, opportunities, and pipeline records in CRM or other related business systems, and you will collaborate with internal teams to support a coordinated and positive customer experience.

Core Qualifications, Education, and Experience:

Post-secondary education in business, marketing, communications, or a related discipline, or an equivalent combination of education and relevant experience.
Bilingual (French and English), both written and verbal.
Experience in a customer-facing commercial or relationship-focused role, such as inside sales, customer relationship management, customer success, account coordination, business development support, or account management.
Demonstrated ability to build rapport, conduct needs-based conversations, identify opportunities, and manage timely follow-up with customers or prospects.
Experience using CRM systems, Microsoft Office applications, and related tools to manage customer information, activities, pipeline details, and reporting.
Strong written and verbal communication skills, with the ability to explain information clearly, professionally, and appropriately for different audiences.
Ability to manage multiple priorities, maintain accurate records, and follow through on commitments in a timely and organized manner.

Why work at eTracks?

We offer a flexible, hybrid work environment, where employees are able to work from home up to 50% of the time (according to business needs).

Fast- paced, not-for-profit environment where every day is a different challenge.
Small-team culture where we are “all in it together” and have each other’s back.
Development opportunities and a chance to be involved in the “whole business”.
A challenging yet rewarding opportunity which will drive you to achieve.

Salary Range: $64,000 – $70,000 annual (depending on experience).

Learn more about eTracks by visiting our website: www.etracks.ca

If you are interested in joining our team, please submit your resume and cover letter indicating salary expectations to recruitment@etracks.ca.

Please include “Customer Development & Relationship Specialist (Bilingual)” in the “Subject” line.

We thank all candidates for their interest, however only those selected for interviews will be contacted.

In accordance with Ontario’s Pay Transparency Act, candidates will be notified when they are no longer under consideration or once the vacancy is closed. Updates regarding application status may be communicated via email or through the online applicant profile, where applicable.

As part of our recruitment process, we may use technology-assisted tools, including automated systems, to support the review and assessment of applications. These tools do not make final hiring decisions. All decisions related to screening, interviewing, and selection are made by Human Resources and the hiring manager.

eTracks Tire Management Systems is an equal opportunity employer and strives to ensure that its hiring process meets the needs of all persons with disabilities. As such, eTracks Tire Management Systems will provide reasonable accommodation for any applicant, as requested during the hiring process.

eTracks Tire Management Systems seeks to fully integrate the principles of Employment Equity and will ensure the full participation and advancement of members of historically disadvantaged groups (i.e. members of visible minorities, persons with disabilities, women, and aboriginal peoples). eTracks Tire Management Systems will achieve this by ensuring that its hiring process is fair and equitable for all persons.

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More about this job

Responsibilities

Build and maintain customer and prospective-customer relationships, identify and qualify needs, and develop appropriate business opportunities to support retention and revenue growth. Coordinate customer inquiries with internal teams, ensure timely follow-up and resolution, and maintain accurate customer, activity, and pipeline records in CRM systems.

Requirements

Requires post-secondary education in business, marketing, communications, or a related discipline, or equivalent education and experience, along with written and verbal fluency in French and English. Candidates should have customer-facing commercial or relationship-focused experience, strong communication and follow-up skills, and experience with CRM systems and Microsoft Office.

Skills

French-English Bilingual Communication
Business Development
Needs-Based Conversations
Opportunity Identification
Customer Retention
Account Coordination
Customer Support
CRM Management
Pipeline Management
Customer Outreach
Follow-Up
Recordkeeping
Microsoft Office
Written Communication
Verbal Communication

Benefits

Flexible Hybrid Work Environment
Professional Development Opportunities
Small-Team Culture

Visa sponsorship

Not detected in the job text

Keywords

Customer Development
Business Development
Account Management
Customer Success
Inside Sales
Customer Retention
Revenue Growth
Needs Assessment
Opportunity Qualification
Customer Outreach
Pipeline Management
CRM Systems
Microsoft Office
Customer Inquiries
Account Coordination
Customer Engagement
French
English
Environmental Services
Tire Management

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