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Added 4 mins ago
TH
Department Supervisor Full-Time - 7175 Grande Prairie
The Home Depot Canada
Grande Prairie, AB
- Full-time
…customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product…
Added 4 mins ago
Corporate Store Key Holder - Temporary
Bulk Barn
Yarmouth Indian Reserve No. 33, NS · YARMOUTH, NS
A Store Key Holder assists the Store Manager and Supervisor in all aspects of the day-to-day running of the business.
Added 4 mins ago
SE
Field Service Technician
Schneider Electric
Calgary, AB
- Full-time
The Field Service Technician is dedicated to rapid response and solution of customer issues, accountable for installing, inspecting, troubleshooting and repairing customer low and medium…
Added 19 mins ago
KM
(sr) Branch Service Manager/Gestionnaire de succursale, Service (Maritimes)
Konica Minolta Business Solutions (Canada) Ltd.
Dartmouth, NS
- Full-time
At KMBS, we don’t just provide technical service - we create an exceptional customer experience. We are looking for a passionate leader, capable of guiding a team of customer-focused…
Added 19 mins ago
FH
Senior Project Manager - Redevelopment & Major Projects
Fraser Health
Surrey, BC
- Full-time
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
Added 19 mins ago
FH
Project Manager - Redevelopment & Major Projects
Fraser Health
Surrey, BC
- Full-time
Bring your expertise in strategic leadership and transformational change to this role as a Project Manager - Redevelopment & Major Projects. This is your opportunity to apply creativity,…
Added 19 mins ago
FH
Senior Data Engineer
Fraser Health
Surrey, BC
- Full-time
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
Added 19 mins ago
FH
Food Service Worker I
Fraser Health
Chilliwack, BC
- Part-time
We are currently looking to fill a Relief Part Time opportunity for a Food Service Worker at Chilliwack General Hospital located in Chilliwack, BC. This is a relief position with an…
Added 19 mins ago
G
Account Manager, Entertainment
Gallagher
Toronto, ON
- Full-time
As an Account Manager on our Entertainment team, you will partner directly with the Sales Leader in the growth of a specialized portfolio of media and entertainment clients. This role is…
Added 19 mins ago
HS
Shipper/Receiver
Hercules SLR
AB · Edmonton, AB
- Full-time
Provides superior customer service by tracking shipments as required
Added 34 mins ago
L&
Sales and Rental Associate / Account Services Representative
Long & McQuade Musical Instruments
London, ON
- Full-time
Ability to provide a high level of customer service, both in-store and over the phone
Added 49 mins ago
L&
Sales and Rental Associate / Account Services Representative
Long & McQuade Musical Instruments
Ottawa, ON
- Full-time
Ability to provide a high level of customer service, both in-store and over the phone
Added 49 mins ago
K
Maintenance Mechanic / Millwright (Night Shift)
Knoll
Toronto, ON
- Full-time
…equipment. The Millwright is responsible for ensuring the proper service of equipment and machinery necessary for the consistent on-time creation of product that meets all quality…
Added 49 mins ago
IC
Manager of Dental Services
IPAC Consulting - Infection Control
Woodstock, ON
- Full-time
…IPAC and H&S standards while delivering exceptional client…
Added 49 mins ago
TU
Graduate Management Trainee - Pembrokeshire
targetjobs UK
Pembroke, ON
- Full-time
…responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and…
Added 49 mins ago
S
Intermediate Clerk - Food Services - Casual 2026-18604 (2026-18604)
Sunnybrook
Toronto, ON
- Other
Additional tasks as assigned by Manager/Supervisor.
Added 49 mins ago
WC
National Key Account Manager (Auto)
Wurth Canada
Guelph, ON
- $90,000 to $135,000 CAD / year
- Full-time
This position is ideally located in the greater GTA and surrounding area. As a National Key Account Manager, you will contribute to our long-term business growth strategy for Wurth Canada.
Added 49 mins ago
CC
St. Paul - Temporary Contract Merchandiser
Coca-Cola Canada Bottling Limited
AB · Blackfoot, AB
- Part-time
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…
Added 49 mins ago
ZD
Sales Assistant
Zenterra Developments
Surrey, BC
- Full-time
Sends the daily traffic report after being reviewed by Sales Manager
Added 49 mins ago
TH
ASSOCIÉ(E) AUX VENTES - quicaillerie (Temps partiel) disponible en tout temps
The Home Depot Canada
Montreal, QC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 49 mins ago
FT
Territory Manager - North Alberta
Fast Tire Co
AB · Edmonton, AB
- Full-time
Reporting to the Regional Sales Manager - West, the Territory Manager will have as main responsibilities the development of markets, the coordination of sales with the customers and the…
Added 49 mins ago
SD
Assistant Front Store Manager
Shoppers Drug Mart
Leduc, AB
- Full-time
Role Description The Assistant Front Store Manager is a full-time, on-site role based in Leduc, AB, supporting the overall operations and customer experience in the front store. This role…
Added 50 mins ago
TO
Cook (Casual)
THE ONEILL CENTRE
Niagara-on-the-Lake, ON
- Part-time
Reports observations to Food Service Manager/Supervisor relating to resident care and others (food preferences, likes & dislikes, intake)
Added 50 mins ago
HB
Assistant Store Manager - BOSS Outlet, Cross Iron Mills
HUGO BOSS Canada, Inc.
Rocky View, AB
- Other
Strong customer service and communication skills
Added 50 mins ago
HB
Store Manager - BOSS Store, Chinook
HUGO BOSS Canada, Inc.
Calgary, AB
- Other
Strong customer service and communication skills

ETS

Client Success Specialist

Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1+ years of working experience
Posting language: English
Posted: Oct 2, 2026

Original job description

About ETS

ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.

Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.

Position Summary

Kira Talent is looking for a Client Success Specialist to join our team! In this entry-level role, you’ll have the opportunity to build out your client success skill set and grow your career and impact while working cross-departmentally with the marketing, sales, and product teams. Your average day will be spent working closely with the Client Success Manager, supporting clients. Specifically, engaging with clients to support them in building and delivering their admissions assessments, as well as guiding them on platform best practices and technical support.

Primary Responsibilities

Build client success skills by shadowing the client success managers and supporting their client engagements
Monitor shared client/applicant support inboxes and respond to tickets directly
Proactively find ways to improve the service we offer to clients and take ownership for developing these ideas and/or initiatives.
Supporting the onboarding process for new clients (educate) - ensuring clients are set up for success on the Kira platform, utilizing our technology and methodology to the full potential
Willing to go above and beyond for clients and their applicants!

Skills & Competencies

Passionate about building strong customer relationships and ensuring clients achieve maximum value from our platform.
Your ability to drive client satisfaction will play a key role in maximizing revenue growth within your portfolio.
You thrive on helping others succeed and excel in fast-paced, dynamic environments where entrepreneurial thinking and collaboration are essential.
You’re not just adaptable - you embrace change, challenge the status quo, and bring curiosity, energy, and relentless drive to everything you do.
If you love solving problems, pushing boundaries, and making an impact, we can’t wait to hear from you!
Possessing proficiency in French is advantageous.
Enjoy being challenged
Nurturing and empathetic with a positive attitude and energetic personality
Able to anticipate a customer’s needs and offer innovative solutions

Experience

1+ years of working experience
SaaS experience
Experience in cross-functional team environments

Education

Undergraduate degree

ETS is mission driven and action oriented

We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning.
We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth!
As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you!
The base salary range advertised represents the low and high end of the anticipated salary range for this position. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. The base pay is only one aspect of the Total Rewards Package that will be offered to the successful candidate.

ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity.

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More about this job

Responsibilities

Support clients in building and delivering admissions assessments, using the Kira platform effectively, and resolving support requests. Assist with client onboarding, shadow Client Success Managers, and identify and develop improvements to client service.

Requirements

The role requires at least one year of work experience, SaaS experience, and experience working in cross-functional teams. An undergraduate degree is required; French proficiency is advantageous, along with strong customer relationship, problem-solving, and communication abilities.

Skills

Client Success
Customer Relationship Building
Client Onboarding
Customer Support
Technical Support
Problem Solving
Client Satisfaction
Communication
Cross-Functional Collaboration
Adaptability
Empathy
Proactive Service Improvement
SaaS
Admissions Assessment Support
Platform Best Practices

Benefits

Volunteer Time Off

Visa sponsorship

Not detected in the job text

Keywords

Client Success
Customer Success
SaaS
Kira Platform
Admissions Assessments
Client Onboarding
Applicant Support
Support Inbox
Support Tickets
Technical Support
Platform Best Practices
Client Engagement
Customer Satisfaction
Revenue Growth
Cross-Functional Teams
Marketing
Sales
Product
Service Improvement
Education Technology
Assessment Platforms
French

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