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Ettain Group HR

Merchant Growth Specialist

MB, Canada
Manitoba, Canada, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Company Description Ettain Group HR is a human resources and talent solutions provider that supports organizations in building high-performing teams and driving business growth. The company partners with clients across industries to deliver specialized staffing, workforce management, and HR consulting services. Ettain Group HR focuses on aligning talent with business needs, emphasizing professional development and long-term career opportunities. Team members benefit from a collaborative environment that values integrity, performance, and client satisfaction.
Role Description The Merchant Growth Specialist is a part-time, on-site role based in Manitoba, Canada, focused on supporting merchants in expanding their business performance and customer reach. Day-to-day responsibilities include analyzing merchant sales data and performance metrics, identifying growth opportunities, and preparing clear reports and recommendations. The role involves regular communication with merchants to understand their goals, provide guidance on financial and operational improvements, and deliver high-quality customer service. The Specialist will collaborate with internal teams to coordinate merchant support initiatives, assist with resolving issues, and ensure merchants have the tools and information needed to grow their businesses. This position requires consistent on-site presence to meet with merchants, attend meetings, and build strong working relationships.
Qualifications

Candidates should possess strong Analytical Skills to interpret data, identify trends, and support data-driven recommendations.
Candidates should possess excellent Interpersonal Skills and Customer Service abilities to build trust with merchants and address their needs effectively.
Candidates should possess clear and professional Communication skills, including the ability to explain complex information in a straightforward manner.
Candidates should possess foundational Finance knowledge to understand merchant financial performance and support growth strategies.
Additional beneficial qualifications include experience in retail or e-commerce, familiarity with CRM or sales tools, strong organizational skills, and the ability to prioritize tasks in a fast-paced environment.
Post-secondary education in business, finance, economics, or a related field is an asset, as is prior experience in a client-facing or account management role.

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More about this job

Responsibilities

Analyze merchant sales data and performance metrics to identify growth opportunities, then prepare reports and recommendations. Communicate with merchants, provide guidance on financial and operational improvements, coordinate support with internal teams, and help resolve issues.

Requirements

Candidates should have strong analytical, interpersonal, customer service, and communication skills, along with foundational finance knowledge. Retail or e-commerce experience, familiarity with CRM or sales tools, organizational ability, and client-facing experience are beneficial; post-secondary education in business, finance, economics, or a related field is an asset.

Skills

Analytical Skills
Interpersonal Skills
Customer Service
Communication
Finance
Sales Data Analysis
Performance Metrics
Growth Strategy
Report Preparation
Merchant Support
Problem Resolution
Organization
Task Prioritization
Retail
E-commerce
CRM Tools

Visa sponsorship

Not detected in the job text

Keywords

Merchant Growth
Sales Data
Performance Metrics
Growth Opportunities
Data-Driven Recommendations
Financial Performance
Operational Improvements
Customer Service
Merchant Support
Retail
E-commerce
CRM
Sales Tools
Account Management
Workforce Management
Human Resources Services

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Work requirements

Jobs in Canada