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Added 48 mins ago
FG
BIM Specialist
Flynn Group of Companies
Mississauga, ON
- $65,000 to $85,000 CAD / year
- Full-time
…our business. For over 30 years, we have enjoyed continuous success by providing high quality contracting services aimed to meet the diverse needs of our customers. Flynn Group of Companies…
Added 1 hour ago
FG
BIM Specialist
Flynn Group of Companies
Mississauga, ON
- Full-time
…our business. For over 30 years, we have enjoyed continuous success by providing high quality contracting services aimed to meet the diverse needs of our customers. Flynn Group of Companies…
Added 5 hours ago
GC
Senior Manager Media and Business Development
geekspeak Commerce
Whitby, ON
- Full-time
This is a hands-on role for someone comfortable leading a pitch, reviewing a media plan, coaching a specialist and discussing performance with a client.
Added 7 hours ago
AI
Specialist, Marketing Technology (12-month contract)
AGF Investments
Toronto, ON
- Contract
AGF is seeking a detail-oriented and technically proficient Marketing Technology Specialist to support the day-to-day operation and evolution of our marketing technology ecosystem.
Added 17 hours ago
Branch Manager - FX Sales
Ebury
Montreal, QC
Il s'agit d'un rôle de leadership senior au sein de notre Front Office, qui ouvre la porte aux opportunités de leadership,de résultats et de direction régionale à travers nos nombreux…
Added 1 day ago
GL
Senior Payroll Specialist
goeasy Ltd.
Mississauga, ON
- Full-time
…take on bigger challenges, and help shape how we work. As our Senior Payroll Specialist, you'll play a key role in keeping payroll accurate, compliant, and running smoothly across our…
Added 1 day ago
BI
Senior Brand Manager, Oncology
Boehringer Ingelheim
Burlington, ON
- Full-time
Lead the cross functional team to develop launch readiness plans and Integrated Customer Plans (ICPs)for the brand(s), patients & specific customer segments in line with corporate…
Added 1 day ago
BH
Product Support Specialist - Membee
Beacon Holdings
Remote, Canada
- Full-time
- Remote
Pass churn risks and upsell signals to Customer Success.
Added 1 day ago
S
Technology Manager
Skip
Oakville, ON
- Full-time
Prioritisation - Working closely with stakeholders and your Senior technology Manager to ensure the domain sets their priorities appropriately, in line with commercial needs and the…
Added 1 day ago
J
Success Enablement Manager
Jobber
Remote, Canada
- Full-time
- Remote
Reporting to the Senior Manager, Success Enablement, the Success Enablement Manager will give our Product Support and Customer Onboarding teams the information, content, and tools they need…
Added 1 day ago
ML
Sr. Specialist, International Recruitment (Licensed Canadian Immigration Consultant)
Maple Leaf Foods Inc
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Part-time
As the Senior Specialist, International Recruitment, you will lead Immigration and Global Talent Programs at Maple Leaf Foods. You will have responsibility to oversee our LMIA applications,…
Added 2 days ago
BT
Senior Manager, Small Business Services
Baker Tilly Canada
Winnipeg, MB
- Full-time
We are looking for a full-time, permanent Senior Manager to lead our small business practice in Winnipeg, Manitoba. This role suits an experienced small business practitioner who knows…
Added 2 days ago
MO
Credit Operations Specialist
Meridian OneCap Credit Corp.
Toronto, ON · Etobicoke, ON
- Full-time
…programs with the most efficient transaction process and superior customer service. With the largest direct sales force within the Canadian market, it’s no wonder our customer service is…
Added 2 days ago
ML
Sr. Specialist, Early Careers
Maple Leaf Foods Inc
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Volunteer
As the Sr. Specialist, Early Careers, you'll play a key role in designing and executing a comprehensive early careers strategy that aligns with our business needs. Reporting to Director,…
Added 2 days ago
DI
Senior Specialist, Large Complex & Specialty Claims
Definity Insurance Company
Toronto, ON
- Full-time
The Sr Specialist, Casualty Large Complex & Specialty Claims is responsible for managing GL and ABI claims from start to finish, including complex specialty losses and those with…
Added 2 days ago
Data Center Asset Management, Specialist
Bell
Regina, SK
Bell is seeking an experienced Asset Management Specialist – Data Center Infrastructure – to lead the asset lifecycle governance for its national portfolio of data centers. Reporting to the…
Added 2 days ago
T
Technology Manager
Takeaway
ON
- Full-time
Prioritisation - Working closely with stakeholders and your Senior technology Manager to ensure the domain sets their priorities appropriately, in line with commercial needs and the…
Added 2 days ago
W
Regional Sales Director - Identity - Canada
Workday
Toronto, ON · Canada, ON, Toronto
- Full-time
…Consultants, Forward Deployed Engineers, Value Managers, product, customer success, partners, bid management, and sales support from initial discovery through negotiation and…
Added 2 days ago
W
Account Executive - Identity - Canada
Workday
Toronto, ON · Canada, ON, Toronto
- Full-time
…Consultants, Forward Deployed Engineers, Value Managers, product, customer success, partner teams, and sales support to deliver compelling customer outcomes and support complex deal…
Added 2 days ago
Senior Relationship Manager
Scotiabank
Hamilton, ON
The Senior Relationship Manager, Commercial is an automotive industry specialist in Dealer Finance who focuses on the development of new business opportunities and the cross-sell, up-sell,…
Added 2 days ago
Specialist, Digital Account Manager
Bell
Montreal, QC
Success in this role relies on the ability of the Digital Account Manager to build a reputation of “trusted advisor” within the customer business and to develop strong relationships with…
Added 2 days ago
S
Talent Acquisition Senior Specialist
Savaria
Toronto, ON · Greater Toronto Area, Canada
- $75,000 to $105,000 CAD / year
- Full-time
As our Talent Acquisition Senior Specialist, you will play a critical role in attracting, engaging, and hiring top talent across North America. This is a hands-on recruitment role focused…
Added 2 days ago
W
Regional Sales Director - Identity - Canada
Workday
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…Consultants, Forward Deployed Engineers, Value Managers, product, customer success, partners, bid management, and sales support from initial discovery through negotiation and…
Added 2 days ago
W
Account Executive - Identity - Canada
Workday
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…Consultants, Forward Deployed Engineers, Value Managers, product, customer success, partner teams, and sales support to deliver compelling customer outcomes and support complex deal…
Added 2 days ago
MD
Retirement Services Specialist Senior - Benefit Calculations
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Retirement Services Specialist Senior - Benefit Calculations

Euna Solutions

Content Specialist (Contract)

ON, Canada
Oakville, ON, L6L 0G2, Canada

Compensation Range: $66,000 - $82,500 We believe in openness, so we publish our range from the start. · Full-time

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Job details

Pay: Compensation Range: $66,000 - $82,500 We believe in openness, so we publish our range from the start.
Job type: Full-time
Experience: You have 2-4 years of experience in technical writing, documentation, content writing, or a closely related field.
Posting language: English
Posted: Oct 15, 2026

Original job description

The Opportunity Euna Solutions is looking for a Content Specialist to join our Learning & Adoption team and help create clear, accurate, and user-friendly documentation for our SaaS products.

In this role, you will primarily write and maintain help center articles that help customers understand and successfully use Euna's software. You'll take complex product information and turn it into documentation that is easy to understand, navigate, and act on.

You'll work closely with subject matter experts (SMEs) and members of the Learning & Adoption team to gather information, ask the right questions, clarify processes, and ensure documentation accurately reflects the product.

This is a hands-on writing role. You'll be given assigned documentation projects and will be expected to manage your work with minimal coaching, while working under the guidance of senior members of the team.

What You'll Do

Write clear, user-focused help articles that translate complex SaaS workflows into documentation customers can follow and act on.
Identify documentation needs tied to the product release schedule and independently produce or update articles ahead of upcoming launches.
Collaborate with subject matter experts to gather information, ask targeted questions, and close gaps before they reach the customer.
Review and edit existing help articles to keep content accurate, consistent, and aligned with current product functionality.
Apply established writing, content, and accessibility standards consistently across all documentation.
Incorporate feedback from SMEs and senior team members to refine and finalize assigned work.

What You Bring

You have 2-4 years of experience in technical writing, documentation, content writing, or a closely related field.
You can take complex information and turn it into concise, user-friendly documentation with minimal coaching.
You ask the right questions: you know how to draw out what you need from subject matter experts and spot what is missing.
You are organized, detail-oriented, and comfortable managing multiple documentation tasks and deadlines at once.
You can learn complex software and understand how features, processes, and workflows connect to one another.

Nice-to-Have Qualifications

Experience writing documentation for SaaS or enterprise software products.
Experience creating or maintaining help center or knowledge base content.
Familiarity with accessibility standards such as WCAG, AODA, Section 508, or ADA.
Experience working within a content management system or knowledge base platform.

What Success Looks Like

In this role, success means producing documentation that customers can actually use.
You will be successful when you can take an assigned topic, learn what you need to know, work with the right people to fill information gaps, and independently produce a clear and accurate help article with minimal coaching.
We're looking for someone who is curious, detail-oriented, and genuinely enjoys writing - someone who can dig into a complex software workflow, ask "what am I missing?", and turn what they learn into documentation that makes the customer's job easier.

Location This position will be hybrid with 3 days/week in our Oakville, ON office (Tuesday, Wednesday & Thursday)

This is a 12-month contract position.

Compensation Range: $66,000 - $82,500 We believe in openness, so we publish our range from the start. Where an offer will land depends on your background, strengths, and how you'll contribute to the work ahead.

This role fills an existing vacancy. Euna uses AI responsibly to assist in screening, assessing, or selecting applicants. AI helps us work smarter, but people lead the process.

AI Mindset at Euna Solutions We believe the future of work is human + AI. At Euna Solutions, we encourage our team members to leverage AI tools to enhance creativity, efficiency, and decision-making. We're looking for people who are curious about emerging technologies, eager to experiment, and committed to using AI responsibly to augment, not replace, their expertise.

If you enjoy exploring new ways to solve problems, learning continuously, and applying AI to make your work smarter and more impactful, you'll thrive here.

Life at Euna Solutions We're a team of builders, problem-solvers, and public sector champions. We've built a workplace around a straightforward idea: people do their best work when they're trusted, supported, and not running on empty.

Here's what that actually looks like:

🏢 How we work We're hybrid - three days a week in our Oakville or Atlanta offices, with standard hours on those days. What the remaining days look like depends on your role and your manager. We talk about it early in the process so there are no surprises on either side.

🧘 Eunafier Days Twice a year, you get an extra day tacked onto a long weekend. We think recharging is part of doing good work - not a reward for it. Use it however you need.

🙌 Community is part of who we are Our Engagement Committee finds meaningful ways to give back through time, donations, and shared expertise. We're invested in the places where our people actually live and work.

🤝 Philanthropy Time We give every employee up to eight hours a year to spend on causes that matter to them. We want you to show up for your community - and we make time for it.

🎉 Real connection at scale You won't know all 600+ people - and that's okay. What matters is building real relationships with the people you work with every day. Our culture team creates consistent opportunities for that, so work doesn't feel isolating.

📈 Room to grow Whether you're going deep on AI, building expertise in government tech, or stepping into a bigger role, we invest in your development - through budget, mentorship, and real opportunity to move when you're ready.

About Euna Solutions
Euna Solutions® is the leading provider of purpose-built, cloud-based software designed to streamline procurement, budgeting, payments, and grants management for public sector and government organizations. Euna's AI-powered features and intelligent automation help organizations make better-informed decisions, ensure compliance, empower collaboration, and reduce administrative burden. Euna's full-cycle financial suite supports more than 3,600 organizations across North America in building trust, enabling transparency, and driving positive community impact. Recognized on Government Technology's GovTech 100 list, Euna Solutions is committed to advancing public sector innovation. To learn more, visit www.eunasolutions.com. Euna's privacy policy is available here.

Please visit our website: https://eunasolutions.com/careers/ and check out our LinkedIn Pages https://www.linkedin.com/company/eunasolutions/

We believe in embracing new perspectives and optimizing impact. If you have relatable experience and relevant transferable skills but feel you may be missing a few of the requirements, we encourage you to apply! We recognize that people have unique career journeys and if you're excited about this role and know you can bring something great to the team, then we want to hear from you. Please know Euna Solutions is committed to providing a comfortable and accessible interview process for every candidate. If there are any accommodations our team can make throughout our hiring process (big or small), please let us know.

For any inquiries or requests regarding accessibility at Euna Solutions, please email recruiting@eunasolutions.com or call our office at 1.877.707.7755. Upon request, appropriate accessible formats or arrangements will be provided as soon as practicable.

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More about this job

Responsibilities

The Content Specialist will write and maintain user-friendly help center articles for SaaS products by collaborating with subject matter experts. They are responsible for identifying documentation needs based on product release schedules and ensuring content accuracy and accessibility.

Requirements

Candidates should have 2-4 years of experience in technical writing or a related field with the ability to translate complex software workflows into clear documentation. Strong organizational skills and the ability to work independently with minimal coaching are essential for this role.

Skills

Technical writing
Documentation
SaaS
Content management system
Help center management
Accessibility standards
WCAG
AODA
Section 508
ADA
Workflow analysis
Editing
Information architecture

Benefits

Eunafier days
Philanthropy time
Mentorship
Professional development budget

Visa sponsorship

Not detected in the job text

Keywords

Content Specialist
SaaS
Technical Writing
Documentation
Help Center
Knowledge Base
Accessibility
WCAG
AODA
Section 508
ADA
Workflow
Software
Public Sector
Government Technology
Cloud-based software
Content Management System
Editing
Release management
Hybrid work

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