Find work in Canada.

332,873 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 8 mins ago
Pre-Planning Director
Arbor Memorial Inc.
Trois-Rivières, QC
Full-time
Working various lead sources, contacting and visiting client families to assess pre-arrangement needs.
Added 8 mins ago
Project Manager, Facilities
Bombardier
Montreal, QC
Full-time
Simultaneously lead multiple projects and initiatives, balancing competing priorities, operational constraints, and company objectives. A
Added 8 mins ago
Corporate Accountant
Cressey Development Group
Vancouver, BC
$60,000 to $75,000 CAD / year
Contract
…intercompany reconciliations, consolidation and wind-up entries, lead sheets, continuity schedules, and other supporting working papers. Investigate discrepancies, coordinate required…
Added 8 mins ago
Manager, Peer-to-Peer Fundraising & Events
Lions Foundation Of Canada Dog Guides
Oakville, ON
Full-time
Lead, coach, and support the Events Coordinator through goal setting, performance management, and professional development.
Added 8 mins ago
Software Engineering LMTS
Salesforce
Vancouver, BC
Full-time
Added 8 mins ago
Regional Culinary Operations Leader
Blue Shock Executive Search
Vancouver, BC · Greater Vancouver Metropolitan Area
$100,000 to $120,000 CAD / year
Full-time
Lead the implementation of new culinary programs, menu introductions, equipment initiatives, and process improvements.
Added 8 mins ago
Library Resources and Access Manager
Mount Allison University
Sackville, NB
Full-time
Demonstrated skill as a leader, mentor, and trainer; ability to lead teams and effectively supervise work
Added 8 mins ago
Superviseur d'équipe de production / Production Supervisor
Alsco Uniforms
Quebec, QC
Full-time
…team‑oriented environment, this role offers an excellent opportunity to lead and make an…
Added 8 mins ago
Specialist, Procurement Intel CSO Projects
Hays
Toronto, ON
$100,000 to $110,000 CAD / year
Full-time
Reporting to the Manager, Procurement Intelligence, Planning – Growth Projects, this role will serve as the functional lead and subject matter expert for the Coupa Sourcing Optimization…
Added 8 mins ago
Director, Integrated Marketing Communications
MAV Beauty
Vaughan, ON
Full-time
A Cross-Functional Orchestrator: You lead projects to completion by aligning internal teams and agencies, ensuring everyone is briefed early and working from a shared strategic framework.
Added 8 mins ago
Mental Health & Addiction Counsellor II
EHN Canada
Calgary, AB
$65,000 to $80,000 CAD / year
Full-time
Added 8 mins ago
Data Science Developer
Transit
Montreal, QC
$90,000 to $125,000 CAD / year
Full-time
…data by riders and agencies alike. We’re looking for a senior developer who can bring a mix of analytical rigour and a 1000W creative spark to show us whole new possibilities of what can be…
Added 8 mins ago
Sales Development Representative 2 - Ottawa
TEKsystems
Ottawa, ON
Full-time
Thorough sales training within the IT Talent Solutions and Services industry that includes working closely with an assigned Account Manager Lead as a Mentor
Added 8 mins ago
Chief Steam Engineer
Carlisle Construction Materials
Crossfield, AB
Full-time
Lead troubleshooting and root cause investigations related to steam systems and related process equipment failures.
Added 8 mins ago
Manager, Business Development
Coveo
Montreal, QC
Full-time
…measurable pipeline? As Manager, Business Development, you’ll lead, coach and develop a team of Sales Development Representatives (SDRs) and Senior SDRs, creating the focus, accountability…
Added 8 mins ago
Senior Engineer, Project Model Validation
MatchBox Consulting Group
Calgary, AB
Full-time
The successful candidate will lead the technical review and validation of power-system models and Project Data Update Packages (PDUPs) used in interconnection studies. Acting as a…
Added 8 mins ago
Renewable Energy Operations Manager
Natural Forces
Halifax, NS
Full-time
Natural Forces is a leading Canadian clean energy developer that delivers projects in partnership with Indigenous Communities and Nations, CEDCs, Municipalities and other local communities…
Added 9 mins ago
Integrated Planning Manager
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Mississauga, ON · Stellarton, NS
Lead integrated planning activities across strategic priorities and select enterprise initiatives.
Added 9 mins ago
Planning & Execution Manager - ONroute
Careers at ONroute
Mississauga, ON · ON
Lead launch-readiness meetings and flag risks to leadership.
Added 9 mins ago
General Manager
Eclipse Automation
Cambridge, ON
Lead operational reviews, project portfolio reviews, capacity planning reviews, and executive escalation processes
Added 9 mins ago
Senior Manager, Loyalty Engagement (Toronto, ON)
Scotiabank
Toronto, ON
Serve as Scotiabank’s day-to-day engagement lead into the Scene+ coalition and its partners - translating Bank objectives into joint activation plans that also deliver partner value.
Added 9 mins ago
Vice President Supply Chain
Greenhouse
Mississauga, ON
Full-time
You will lead the Director of Supply Chain and partner closely with Operations, Commercial, Finance and Quality. Success will be measured by business results and the strength of the team…
Added 9 mins ago
Gestionnaire, marketing - Marketing Manager
Foodtastic
Montreal, QC
Full-time
Added 9 mins ago
Senior IT Consultant and Lead, Client Experience - Alberta or British Columbia
IX Solutions Ltd.
Remote, Canada
$90,000 to $115,000 CAD / year
Full-time · Remote
The Senior IT Consultant and Lead, Client Experience understands the challenges clients consistently face and collaborates with client stakeholders and other IX Solutions employees to make…
Added 23 mins ago
Vice President Supply Chain
Greenhouse
Mississauga, ON
Full-time
You will lead the Director of Supply Chain and partner closely with Operations, Commercial, Finance and Quality. Success will be measured by business results and the strength of the team…

Euna Solutions

Customer Success Manager - Contract (Procurement)

ON, Canada
Oakville, ON, L6L 0G2, Canada

Pay: Compensation Range: $66,000 - $82,500 We believe in openness, so we publish our range from the start.
Job type: Full-time
Experience: 3+ years of experience in customer success, implementation, customer support, or a related field.
Posting language: English
Posted: Sep 24, 2026

Apply About employer

Applications open in a new tab.

Original job description

The Opportunity

The Customer Success Manager has a strategic and supportive role within the Procurement Customer Success team at Euna Solutions, reporting to the Manager of Customer Success.

As a Customer Success Manager, you will be responsible for ensuring that our B2B SaaS customers in the public sector are successful in achieving their desired outcomes and realizing the full value of our product. By working closely with customers to understand their business needs, you will develop and implement strategies to help them achieve their goals, and build strong, long-lasting relationships with key stakeholders. You will also collaborate with cross-functional teams to ensure that your profile of customers receive the best possible service and support across all touchpoints in their partnership with Euna Solutions.

Responsibilities

Develop a deep understanding of our Procurement SaaS product and its use cases in the public sector.
Communicate confidently with executives, project managers, business analysts, end users and key stakeholders leading regular customer meetings.
Build strong relationships with key stakeholders, identifying individual and organizational goals to deliver value at any communication touchpoint.
Design and execute customer success plans to help customers achieve their desired outcomes and maximize the value they receive from our product.
Conduct regular customer check-ins to monitor progress, identify issues, and address concerns.
Collaborate with senior Customer Success Managers and cross-functional teams, including sales, marketing, and product development, to ensure customers receive exceptional service.
Analyze customer data and usage patterns to identify opportunities to upsell, cross-sell, or expand the scope of our product offering.
Monitor customer health indicators, respond to potential risk factors for customer retention, and facilitate churn mitigation calls.
Request, track and respond to surveys, including NPS, CSAT and implementation surveys.
Attending and assisting with webinars, and events, connecting with customers and expanding our customer community.

Experience

Bachelor's degree in business, communications, computer science, or related field.
3+ years of experience in customer success, implementation, customer support, or a related field.
Proven track record of developing and implementing successful customer experience strategies.
Experience in project management, including the ability to manage multiple projects simultaneously.
Proficient in Salesforce, Microsoft Office, and other relevant software applications.

Location

This position will be hybrid with 3 days/week in our Oakville, ON office. (Tuesday, Wednesday & Thursday)

This is a 12-month contract position covering Maternity Leave.

Compensation Range: $66,000 - $82,500 We believe in openness, so we publish our range from the start. Where an offer will land depends on your background, strengths, and how you’ll contribute to the work ahead.

This role fills an existing vacancy. Euna uses AI responsibly to assist in screening, assessing, or selecting applicants. AI helps us work smarter, but people lead the process.

AI Mindset at Euna Solutions We believe the future of work is human + AI. At Euna Solutions, we encourage our team members to leverage AI tools to enhance creativity, efficiency, and decision-making. We’re looking for people who are curious about emerging technologies, eager to experiment, and committed to using AI responsibly to augment - not replace - their expertise.

If you enjoy exploring new ways to solve problems, learning continuously, and applying AI to make your work smarter and more impactful, you’ll thrive here.

Life at Euna Solutions

We're a team of builders, problem-solvers, and public sector champions. We've built a workplace around a straightforward idea: people do their best work when they're trusted, supported, and not running on empty.

Here's what that actually looks like:

🏢 How we work We're hybrid - three days a week in our Oakville or Atlanta offices, with standard hours on those days. What the remaining days look like depends on your role and your manager. We talk about it early in the process so there are no surprises on either side.

🧘 Eunafier Days Twice a year, you get an extra day tacked onto a long weekend. Simple reason: people who take breaks do better work. Use it however you need.

🙌 Community is part of who we are Our Engagement Committee finds meaningful ways to give back through time, donations, and shared expertise. We're invested in the places where our people actually live and work.

🤝 Philanthropy Time We give every employee up to eight hours a year to spend on causes that matter to them. We want you to show up for your community - and we make time for it.

🎉 Real connection at scale You won't know all 600+ people - and that's okay. What matters is building real relationships with the people you work with every day. Our culture team creates consistent opportunities for that, so work doesn't feel isolating.

📈 Room to grow Whether you're going deep on AI, building expertise in government tech, or stepping into a bigger role, we invest in your development - through budget, mentorship, and real opportunity to move when you're ready.

About Euna Solutions

Euna Solutions® is the leading provider of purpose-built, cloud-based software designed to streamline procurement, budgeting, payments, and grants management for public sector and government organizations. Euna’s AI-powered features and intelligent automation help organizations make better-informed decisions, ensure compliance, empower collaboration, and reduce administrative burden. Euna’s full-cycle financial suite supports more than 3,600 organizations across North America in building trust, enabling transparency, and driving positive community impact. Recognized on Government Technology’s GovTech 100 list, Euna Solutions is committed to advancing public sector innovation. To learn more, visit www.eunasolutions.com. Euna's privacy policy is available here.

Please visit our website: https://eunasolutions.com/careers/ and check out our LinkedIn Pages https://www.linkedin.com/company/eunasolutions/   

We believe in embracing new perspectives and optimizing impact. If you have relatable experience and relevant transferable skills but feel you may be missing a few of the requirements, we encourage you to apply! We recognize that people have unique career journeys and if you're excited about this role and know you can bring something great to the team, then we want to hear from you. Please know Euna Solutions is committed to providing a comfortable and accessible interview process for every candidate. If there are any accommodations our team can make throughout our hiring process (big or small), please let us know.

For any inquiries or requests regarding accessibility at Euna Solutions, please email recruiting@eunasolutions.com or call our office at 1.877.707.7755. Upon request, appropriate accessible formats or arrangements will be provided as soon as practicable. 

Apply About employer

More about this job

Responsibilities

Build strong relationships with public-sector SaaS customers, understand their goals, and develop success plans that help them achieve outcomes and maximize product value. Monitor customer health and feedback, address retention risks, identify expansion opportunities, and collaborate with internal teams to deliver effective support.

Requirements

A bachelor's degree in business, communications, computer science, or a related field and at least three years of experience in customer success, implementation, customer support, or a related area are requested. Candidates should have experience developing customer experience strategies, managing multiple projects, and using Salesforce, Microsoft Office, and other relevant software.

Skills

Customer Success
Stakeholder Communication
Customer Success Planning
Project Management
Customer Data Analysis
Customer Retention
Churn Mitigation
Upselling
Cross-Selling
Survey Management
Salesforce
Microsoft Office
Public Sector SaaS
Cross-Functional Collaboration
Webinar and Event Support

Benefits

Additional Long-Weekend Days
Philanthropy Time
Professional Development Budget
Mentorship

Visa sponsorship

Not detected in the job text

Keywords

Procurement
Customer Success
Public Sector
B2B SaaS
Customer Experience
Customer Success Plans
Stakeholder Management
Project Management
Salesforce
Microsoft Office
Customer Health Indicators
Customer Retention
Churn Mitigation
Upselling
Cross-Selling
Customer Data Analysis
Usage Patterns
NPS
CSAT
Implementation Surveys
Webinars
Cross-Functional Collaboration
Product Development
Government Technology
Artificial Intelligence

Report this job