Find work in Canada.

332,825 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 min ago
Director of Human Resources
Marriott
Toronto, ON
Full-time
The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Regional Senior Director of Human…
Added 1 min ago
Service Coordinator-Supply Chain (contract)
Scandinavian Building Services
AB · Edmonton, AB
Contract
Growth Opportunities: A place to hang your hat. We want our employees to grow with us long term and offer a tuition reimbursement program to continue your professional development.
Added 1 min ago
Manager, Loyalty Acquisition
Scotiabank
Toronto, ON
To support the day-to-day management and activation of the partner relationship, with a primary focus on driving net new client growth for Scotiabank. This role is responsible for executing…
Added 1 min ago
Bilingual ADP Sales Manager
Sun Life
Toronto, ON · ON · Montreal, QC · Quebec, QC · Sun Life Montreal Metcalfe
Full-time
Are you a sales leader who is passionate about coaching, advisor development and helping new advisors build successful careers? The ADP Sales Manager plays a critical role in supporting the…
Added 1 min ago
Branch Operations Administrator
BMO
Calgary, AB · GLENMO
Full-time
Supports the development of tools and delivery of training focused on branch administration and delivering business results.
Added 1 min ago
Senior Relationship Manager, Commercial Banking (Corporate Finance Group)
BMO
Halifax, NS · Nova_Ctr
Full-time
The Senior Relationship Manager (Sales Director) manages a commercial lending portfolio and supports the origination of new clients, and coordinates with other products as an integral part…
Added 1 min ago
Talent Acquisition Specialist
Levata
Markham, ON
Full-time
…focus on campus and early-career sales hiring - including sales development reps, account executive associates, and new-grad sales trainees. This role builds relationships with universities…
Added 16 mins ago
Associate Account Manager, Business Sales and Service - Pembina Location
Steinbach Credit Union
Winnipeg, MB
Full-time
We currently have an opportunity for the Associate Account Manager, Business Sales and Service to join our Corporate Sales team. As the Associate Account Manager, Business Sales and…
Added 16 mins ago
Senior Relationship Manager/Relationship Manager
Meridian Credit Union
Hamilton, ON · St. Catharines, ON
$79,000 to $110,000 CAD / year
Full-time
As a Relationship Manager/Senior Relationship Manager:
Added 16 mins ago
Client Advisor
Royal Bank of Canada
Sault Ste. Marie, ON
Part-time
World-class sales training, coaching, and development opportunities
Added 16 mins ago
Casual Direct Support Professional
Karis Disability Services
Waldheim, SK
Part-time
…their unique gifts while encouraging continuous growth and development is only a part of what makes this a rewarding…
Added 16 mins ago
Supervisor, Accounts Receivable
Vantage Group
Canada
$70,000 to $100,000 CAD / year
Full-time
Vantage Group is a global leader in airport and transportation investment, development, management, and advisor services. Since 1994, Vantage's corporate and network-wide team has managed…
Added 16 mins ago
Member Services Representative - Elie Branch
Assiniboine Credit Union
Elie, MB
Full-time
Reporting to the Assistant Branch Manager, the Member Service Representative (MSR) plays a key role in delivering consistent and compelling member experience at ACU. The Member Service…
Added 16 mins ago
Customer Value Manager - Ontario
Tekion
Remote, Canada
$94,000 to $117,000 CAD / year
Full-time · Remote
The Customer Value Manager is the primary owner of the customer relationship and long-term success of assigned dealership accounts within Tekion’s Customer Value Services organization. This…
Added 16 mins ago
Manager, Care Operations
Tonal
Remote, Canada
$95,000 to $120,000 CAD / year
Full-time · Remote
Tonal Care runs seven days a week across an in-house Toronto team and an outsourced partner operation. The Manager, Care Operations owns how that operation performs day to day.
Added 16 mins ago
Project Manager-Engineering
Nova Scotia Power
Halifax, NS
Full-time
As Project Manager, Engineering, you will lead capital projects that support the reliability of Nova Scotia’s electrical substation infrastructure. From early project development and…
Added 16 mins ago
Client Advisor
Royal Bank of Canada
Cross Lake 19A, MB · CROSS LAKE, Manitoba
Full-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 16 mins ago
Lead Change Management Specialist
Royal Bank of Canada
Toronto, ON
Full-time
This is a permanent, senior individual contributor role operating with significant independence. The Senior Manager leads change management strategy and execution across a complex,…
Added 16 mins ago
Senior Manager, Supplier Relationship Management
Royal Bank of Canada
Toronto, ON
Full-time
Banking Operations, Business Partner Relations, Client Relationship Management, Communication, Courier Delivery, Data Analysis, Data Analytics, Design Thinking, Interpersonal Relationship…
Added 16 mins ago
Nurse Clinician, Vascular Access Team
Humber River Health
Toronto, ON · Greater Toronto, ON
Other
Reporting Relationship: Manager of Fracture, Plastics & Surgical Clinics, Vascular Access Team
Added 29 mins ago
Associate Product Manager
ORION Ontario's Research and Education Network
Toronto, ON
Full-time
As an Associate Product Manager, you will play a hands-on role in supporting the development, launch, and continuous improvement of ORION’s products and services. Working closely with the…
Added 29 mins ago
Funding Manager
Kambo Energy Group
Canada
Full-time
As Community Power’s Community Partnerships & Funding Manager, you will build and strengthen relationships with Indigenous Nations, funders, utilities and partners, understand the goals…
Added 30 mins ago
1.0 FTE, Full-Time, Temporary, Indigenous, FNMI Graduation Coach
Superior Greenstone District School Board
Geraldton, ON
Full-time
As a key member of the Indigenous Education team, the Indigenous Grad Coach reports to the Manager and School Principal and is responsible for developing and implementing programs and…
Added 30 mins ago
Manager, Credit
Stride Credit Union
Portage la Prairie, MB
Full-time
The Manager, Credit provides leadership, oversight and direction to Stride Credit Union’s credit risk function. As leader of the Credit and Collections Department, this position works…
Added 30 mins ago
Senior Manager, Strategic Partnerships & Business Development
The Canadian Real Estate Association | L'Association canadienne de l'immobilier
Ottawa, ON
$135,000 to $155,000 CAD / year
Full-time
We are seeking an experienced Senior Manager, Partnerships & Business Development, to lead the development and implementation of an integrated partnership and sponsorship model across CREA.

Euna Solutions

Customer Success Manager - Contract (Procurement)

Oakville, ON, Canada

Pay: Compensation Range: $66,000 - $82,500
Job type: Full-time
Apply by: Oct 24, 2026
Experience: 3+ years of experience in customer success, implementation, customer support, or a related field.
Posting language: English
Posted: Sep 24, 2026

Apply About employer

Applications open in a new tab.

Original job description

The Opportunity

The Customer Success Manager has a strategic and supportive role within the Procurement Customer Success team at Euna Solutions, reporting to the Manager of Customer Success.

As a Customer Success Manager, you will be responsible for ensuring that our B2B SaaS customers in the public sector are successful in achieving their desired outcomes and realizing the full value of our product. By working closely with customers to understand their business needs, you will develop and implement strategies to help them achieve their goals, and build strong, long-lasting relationships with key stakeholders. You will also collaborate with cross-functional teams to ensure that your profile of customers receive the best possible service and support across all touchpoints in their partnership with Euna Solutions.

Responsibilities

Develop a deep understanding of our Procurement SaaS product and its use cases in the public sector.
Communicate confidently with executives, project managers, business analysts, end users and key stakeholders leading regular customer meetings.
Build strong relationships with key stakeholders, identifying individual and organizational goals to deliver value at any communication touchpoint.
Design and execute customer success plans to help customers achieve their desired outcomes and maximize the value they receive from our product.
Conduct regular customer check-ins to monitor progress, identify issues, and address concerns.
Collaborate with senior Customer Success Managers and cross-functional teams, including sales, marketing, and product development, to ensure customers receive exceptional service.
Analyze customer data and usage patterns to identify opportunities to upsell, cross-sell, or expand the scope of our product offering.
Monitor customer health indicators, respond to potential risk factors for customer retention, and facilitate churn mitigation calls.
Request, track and respond to surveys, including NPS, CSAT and implementation surveys.
Attending and assisting with webinars, and events, connecting with customers and expanding our customer community.

Experience

Bachelor's degree in business, communications, computer science, or related field.
3+ years of experience in customer success, implementation, customer support, or a related field.
Proven track record of developing and implementing successful customer experience strategies.
Experience in project management, including the ability to manage multiple projects simultaneously.
Proficient in Salesforce, Microsoft Office, and other relevant software applications.

Location

This position will be hybrid with 3 days/week in our Oakville, ON office. (Tuesday, Wednesday & Thursday)

This is a 12-month contract position covering Maternity Leave.

Compensation Range: $66,000 - $82,500

We believe in openness, so we publish our range from the start. Where an offer will land depends on your background, strengths, and how you’ll contribute to the work ahead.

This role fills an existing vacancy. Euna uses AI responsibly to assist in screening, assessing, or selecting applicants. AI helps us work smarter, but people lead the process.

AI Mindset at Euna Solutions

We believe the future of work is human + AI. At Euna Solutions, we encourage our team members to leverage AI tools to enhance creativity, efficiency, and decision-making. We’re looking for people who are curious about emerging technologies, eager to experiment, and committed to using AI responsibly to augment - not replace - their expertise.

If you enjoy exploring new ways to solve problems, learning continuously, and applying AI to make your work smarter and more impactful, you’ll thrive here.

Life at Euna Solutions

We're a team of builders, problem-solvers, and public sector champions. We've built a workplace around a straightforward idea: people do their best work when they're trusted, supported, and not running on empty.

Here's What That Actually Looks Like

🏢 How we work

We're hybrid - three days a week in our Oakville or Atlanta offices, with standard hours on those days. What the remaining days look like depends on your role and your manager. We talk about it early in the process so there are no surprises on either side.

🧘 Eunafier Days

Twice a year, you get an extra day tacked onto a long weekend. Simple reason: people who take breaks do better work. Use it however you need.

🙌 Community is part of who we are

Our Engagement Committee finds meaningful ways to give back through time, donations, and shared expertise. We're invested in the places where our people actually live and work.

🤝 Philanthropy Time

We give every employee up to eight hours a year to spend on causes that matter to them. We want you to show up for your community - and we make time for it.

🎉 Real connection at scale

You won't know all 600+ people - and that's okay. What matters is building real relationships with the people you work with every day. Our culture team creates consistent opportunities for that, so work doesn't feel isolating.

📈 Room to grow

Whether you're going deep on AI, building expertise in government tech, or stepping into a bigger role, we invest in your development - through budget, mentorship, and real opportunity to move when you're ready.

About Euna Solutions

Euna Solutions® is the leading provider of purpose-built, cloud-based software designed to streamline procurement, budgeting, payments, and grants management for public sector and government organizations. Euna’s AI-powered features and intelligent automation help organizations make better-informed decisions, ensure compliance, empower collaboration, and reduce administrative burden. Euna’s full-cycle financial suite supports more than 3,600 organizations across North America in building trust, enabling transparency, and driving positive community impact. Recognized on Government Technology’s GovTech 100 list, Euna Solutions is committed to advancing public sector innovation. To learn more, visit www.eunasolutions.com. Euna's privacy policy is available here.

Please visit our website: https://eunasolutions.com/careers/ and check out our LinkedIn Pages https://www.linkedin.com/company/eunasolutions/   

We believe in embracing new perspectives and optimizing impact. If you have relatable experience and relevant transferable skills but feel you may be missing a few of the requirements, we encourage you to apply!  We recognize that people have unique career journeys and if you're excited about this role and know you can bring something great to the team, then we want to hear from you. Please know Euna Solutions is committed to providing a comfortable and accessible interview process for every candidate. If there are any accommodations our team can make throughout our hiring process (big or small), please let us know. 

For any inquiries or requests regarding accessibility at Euna Solutions, please email recruiting@eunasolutions.com or call our office at 1.877.707.7755. Upon request, appropriate accessible formats or arrangements will be provided as soon as practicable.

Apply About employer

More about this job

Responsibilities

Build strong relationships with public-sector SaaS customers, understand their goals, and develop success plans that help them achieve outcomes and maximize product value. Monitor customer health and feedback, address risks, identify expansion opportunities, and collaborate with internal teams to deliver effective support.

Requirements

A bachelor's degree in business, communications, computer science, or a related field and at least three years of experience in customer success, implementation, customer support, or a related area are requested. Candidates should have experience developing customer experience strategies, managing multiple projects, and using Salesforce, Microsoft Office, and other relevant software.

Skills

Customer Success
Customer Success Planning
Project Management
Stakeholder Communication
Public Sector Procurement
SaaS Product Knowledge
Customer Experience Strategy
Customer Data Analysis
Customer Health Monitoring
Churn Mitigation
Upselling And Cross-Selling
Salesforce
Microsoft Office
Survey Management
Cross-Functional Collaboration

Benefits

Additional Long-Weekend Days
Philanthropy Time
Professional Development
Mentorship

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Procurement
Public Sector
B2B SaaS
Customer Success Plans
Customer Experience Strategy
Project Management
Salesforce
Microsoft Office
Customer Health Indicators
Customer Retention
Churn Mitigation
Upselling
Cross-Selling
NPS
CSAT
Implementation Surveys
Webinars
Cross-Functional Collaboration
Product Development
AI
Government Technology
Cloud-Based Software
Intelligent Automation

Report this job