Find work in Canada.

545,929 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 3 mins ago
L
Assistant Manager, Guest Experience | Whistler Village
lululemon
BC · British Columbia, Canada
- Full-time
The Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our…
Added 3 mins ago
TS
TDS Operations Analyst III
TD Securities
Toronto, ON
- Full-time
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Added 3 mins ago
A
Director of Knowledge Management - NAMER
Ashby
Canada
- Full-time
You’ll set the vision, standards, and operating model that connect our customer-facing Help Center, internal Knowledge Base, and the self-service and in-app experiences built on them,…
Added 3 mins ago
U
Principal Sales Performance Coach
UKG
Canada
- Full-time
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end…
Added 3 mins ago
SM
Business Manager Operations Engineering Services
St. Michael's Hospital
Toronto, ON
- Full-time
Strong analytical, interpersonal, organizational, customer service and presentation skills;
Added 3 mins ago
LM
Field Technician
Leavitt Machinery
Kitimat, BC
- Full-time
…With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved consistent growth over the past 25 years. With a focus on learning and continuous…
Added 3 mins ago
TM
Wireless Store Manager
The Mobile Shop
Saint John, NB
- Full-time
…training, and development to enhance skills, product knowledge, and customer service…
Added 3 mins ago
SH
Chemical Scientist
Siemens Healthineers
Ottawa, ON
- Full-time
Under the supervision of the Manager, Program Management, the Chemical Scientist develops, improves, validates chemical processes and direct materials for production of new and existing…
Added 3 mins ago
C
Assistant Store Manager - Bayshore Shopping Centre
Claire's
Ottawa, ON
- $21 to $25 USD / hour
- Full-time
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in…
Added 3 mins ago
BI
Insurance Account Representative
Billyard Insurance Group Inc.
Mississauga, ON
- Full-time
Role Description : Looking for a motivated Insurance Account Manager to join the team at the Billyard Insurance Group (BIG) Mississauga West Office. Must be committed to providing legendary…
Added 3 mins ago
A
Assistant Parts Manager - Sherwood Park Volkswagen
AutoCanada
Sherwood Park, AB
- $50,000 to $75,000 CAD / year
- Other
The Assistant Parts Manager will assist in overseeing the day-to-day operations of the parts department, supporting inventory management, staff coordination, customer service, and vendor…
Added 3 mins ago
KD
Customer Accounts Specialist
Keurig Dr Pepper Canada
Mississauga, ON
- $57,100 to $70,000 CAD / year
- Full-time
Generate reports and regular review of account status and other duties as assigned by the Customer Service Manager.
Added 3 mins ago
M
Account Manager
Mentimeter
Toronto, ON
- Full-time
As an Account Manager, you will lead the expansion of our existing Enterprise customers by focusing on revenue growth through renewals and up-sales while serving as a trusted adviser to our…
Added 3 mins ago
CI
Banquet Assistant Manager
Canad Inns
Winnipeg, MB
- Full-time
We are seeking a highly motivated and experienced Assistant Banquet Manager to support banquet operations at Polo Park. This position offers an exciting opportunity for a hospitality…
Added 3 mins ago
A
Used Car Manager - Cambridge Hyundai
AutoCanada
Cambridge, ON
- $110,000 to $150,000 CAD / year
- Other
…very best. We want someone whose values align with our own and can support our people-driven culture of learning and continuous development. Working here is fast-paced, non-stop, and a…
Added 3 mins ago
RI
Senior Marketing Manager
Rentokil Initial
Milton, ON
- $100,000 to $130,000 CAD / year
- Full-time
…Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered through cutting edge technology and uncompromising quality. We support our self-motivated…
Added 3 mins ago
GD
GARAGE - Seasonal Sales Associate - Sevenoaks Shopping Centre
Groupe Dynamite, Inc Garage
Abbotsford, BC
- Part-time
…something unforgettable, and creating spaces where everyone can feel fearless. With stores across North America and a community that’s always growing, we’re looking for team players who…
Added 3 mins ago
Stock Manager-Retail
Roots
AB · Rocky View, AB
…been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their…
Added 18 mins ago
DR
Customer Experience & Field Services Manager
DMC Recruitment Group
AB · Edmonton, AB
- Full-time
…prefabricated and Ready-to-Move (RTM) homes, looking for an experienced Customer Experience & Field Services Manager to join their growing team in…
Added 18 mins ago
AI
Adobe Site Reliability Engineer - Content Delivery Network
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Participate in the shared on-call rotation as the platform’s subject-matter escalation, and lead incident management for customer-facing events.
Added 18 mins ago
A
F&I Manager - Capital Chrysler Dodge Jeep Ram
AutoCanada
AB · Edmonton, AB
- $150,000 to $200,000 CAD / year
- Other
Provide outstanding customer service by answering questions and resolving concerns regarding financing options.
Added 18 mins ago
BC
Assistant Director of Food and Beverage
Banff Centre for Arts and Creativity
Banff, AB · AB- Banff, Alberta
- Full-time
Foster an internal culture that maintains the highest standards for customer service, excellence of staff, participant and guest experience, and fiscal, operational, and organizational…
Added 18 mins ago
Area Manager
Lammle's Western Wear
Calgary, AB
…breathe the Western lifestyle and genuinely enjoy it. The Area Manager is critical in delivering an exceptional Lammle’s Experience to our customers. As an Area Manager, you are responsible…
Added 33 mins ago
TH
Overnight Freight Associate - Part Time (Kanata)
The Home Depot
Ottawa, ON
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 33 mins ago
BV
Growth Associate
Betstamp Ventures
Toronto, ON
- Full-time
…and it needs a full-time owner, so the person who built it can go build the next…

Euna Solutions

Implementation Manager - ECP, Grants

ON, Canada
Oakville, ON, L6L 0G2, Canada

Compensation Range: $88,000 - $110,000 We believe in openness, so we publish our range from the start. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Compensation Range: $88,000 - $110,000 We believe in openness, so we publish our range from the start.
Job type: Full-time
Experience: 5+ years of Customer Success, implementation, or account management experience.
Posting language: English
Posted: Oct 30, 2026

Original job description

About Enterprise Customer Programs

Enterprise Customer Programs (ECP) is Euna Solutions' delivery organization for enterprise-scale clients i.e. primarily state governments and state agencies managing large, complex grant programs. Our clients are partners executing statewide strategic priorities, often spanning multiple agencies and funding streams within a single engagement.

ECP manages the full implementation lifecycle: from discovery and configuration through training, go-live, and ongoing support. We work closely with Product and technical teams to ensure our clients achieve sustainable adoption and measurable outcomes.

The Opportunity:

The Implementation Manager is responsible for guiding clients through the full implementation and onboarding lifecycle for Euna Grants. This individual brings deep grants knowledge, a strong technical foundation, and a genuine curiosity for how AI and emerging tools can improve the way work gets done - for both our clients and our team.

This role is the product expert in the room. You will lead discovery, configure systems, deliver trainings, manage cross-functional relationships, and help clients connect their grants management goals to the capabilities of Euna Grants. You bring an understanding of the public sector grants landscape - ideally from direct experience - and you know how to translate that knowledge into practical, high-quality implementation work.

As a candidate you bring extensive implementation experience, deep grants knowledge, and a history of leading complex, multi-stakeholder engagements. You can operate independently across a portfolio, take on a leadership role within the team, and you have already started embedding AI into how you work.

Who Thrives Here:

ECP is at an exciting point in its growth - the foundation is solid, the mission is clear, and we are focused on scaling what is working. People who do well here help write the playbook rather than wait for one. They think on their feet, stay flexible as things change, and collaborate openly - information does not get siloed and people step in beyond their lane when the client or team needs it. If you are energized by momentum and want your work to matter, you will fit in here.

Key Responsibilities:

Core responsibilities apply across both levels. Senior-level candidates lead more complex engagements and take on greater internal ownership.

Discovery & Requirements

Lead client discovery sessions to understand current-state business processes, grant program structure, stakeholder roles, and system requirements.

Facilitate working sessions with agency staff, program managers, and technical contacts to surface configuration requirements and identify gaps.

Produce and maintain discovery documentation, requirements matrices, and process maps that serve as the foundation for configuration and training.

Translate discovery findings into a clear, agreed-upon implementation scope and configuration plan.

Implementation & Configuration

Deliver implementations in full alignment with Euna's Implementation Methodology, adapting approach to client complexity and maturity.

Configure client instances of Euna Grants based on documented business requirements; develop and maintain comprehensive configuration documentation.

Demonstrate deep knowledge of the grant lifecycle - from pre-award through close-out - and articulate the specific role Euna Grants plays at each stage.

Understand Euna Grants functionality at depth and translate that knowledge into clear value for each client.

Conduct UAT, document issues, create support tickets, and monitor resolution to closure.

Training & Client Enablement

Lead client trainings across a range of audiences - from end users to agency leadership - in virtual and written formats.

Support requests for client training, troubleshooting, and project-related work as needed.

Risk Management & Cross-Functional Collaboration

Proactively identify and escalate project risks to Project Management.

Ensure client feedback requests contain sufficient detail for successful execution before routing for action.

Identify and document system functionality gaps; partner with Product and Development on enhancement opportunities.

Participate in cross-functional activities including requirements gathering and business process modeling.

Team & Internal Contribution

Play a meaningful role in onboarding new hires and contributing to team knowledge-sharing. Senior IM: lead this function.

Actively adopt and embed AI tools into your daily work - whether drafting documentation, accelerating configuration analysis, preparing for client meetings, or identifying workflow improvements. We want someone who is excited by this, not just willing.

Perform other job-related duties as assigned.

Minimum Qualifications:

BA/BS degree or equivalent work experience.

5+ years of Customer Success, implementation, or account management experience.

Working knowledge of grants management - including grant types, funding compliance requirements, and reporting obligations. Public sector experience is strongly preferred.

Demonstrated technical acumen: comfort configuring software, understanding data relationships, and navigating system architecture concepts. Experience with SaaS platforms required.

Enthusiasm for AI tools and a track record of embedding technology into daily workflows to improve output quality or efficiency. We are not looking for a passive user - we want someone who seeks out opportunities.

Extensive experience training or teaching clients in a virtual environment.

Strong communication skills across written, verbal, and visual formats, adaptable to audiences from end users to agency executives.

Ability to manage multiple complex projects and competing deadlines simultaneously.

Strong analytical and documentation skills, particularly in requirements gathering and configuration work.

Ability to work independently while remaining a reliable, collaborative member of a broader team.

Comfortable in a fast-paced, evolving environment; adaptable and professionally resilient.

Strong attention to detail; organized and consistent in follow-through.

Preferred Qualifications:

Direct experience working in or with state, county, or municipal government in a grants capacity.

Familiarity with federal grant programs (CDBG, ARPA, HUD, EPA, or similar).

Experience with grants management systems (GMS), financial management platforms, or public sector ERP systems.

Exposure to AI productivity tools (e.g., Copilot, Claude, ChatGPT) with demonstrated application in a professional context.

Knowledge of data migration concepts or experience supporting SaaS implementation projects with integration components.

Location & Travel:

This position will be hybrid with 3 days/week in our Oakville, ON office. Occasional travel to client sites may be required.

Compensation Range: $88,000 - $110,000 We believe in openness, so we publish our range from the start. Where an offer lands depends on your background, strengths, and how you’ll contribute to the work ahead.

This role fills an existing vacancy. Euna uses AI responsibly to assist in screening, assessing, or selecting applicants. AI helps us work smarter, but people lead the process.

AI Mindset at Euna Solutions We believe the future of work is human + AI. At Euna Solutions, we encourage our team members to leverage AI tools to enhance creativity, efficiency, and decision-making. We're looking for people who are curious about emerging technologies, eager to experiment, and committed to using AI responsibly to augment, not replace, their expertise.

If you enjoy exploring new ways to solve problems, learning continuously, and applying AI to make your work smarter and more impactful, you'll thrive here.

Life at Euna Solutions We're a team of builders, problem-solvers, and public sector champions. We've built a workplace around a straightforward idea: people do their best work when they're trusted, supported, and not running on empty.

Here's what that actually looks like:

🏢 How we work We're hybrid - three days a week in our Oakville or Atlanta offices, with standard hours on those days. What the remaining days look like depends on your role and your manager. We talk about it early in the process so there are no surprises on either side.

🧘 Eunafier Days Twice a year, you get an extra day tacked onto a long weekend. We think recharging is part of doing good work - not a reward for it. Use it however you need.

🙌 Community is part of who we are Our Engagement Committee finds meaningful ways to give back through time, donations, and shared expertise. We're invested in the places where our people actually live and work.

🤝 Philanthropy Time We give every employee up to eight hours a year to spend on causes that matter to them. We want you to show up for your community - and we make time for it.

🎉 Real connection at scale You won't know all 600+ people - and that's okay. What matters is building real relationships with the people you work with every day. Our culture team creates consistent opportunities for that, so work doesn't feel isolating.

📈 Room to grow Whether you're going deep on AI, building expertise in government tech, or stepping into a bigger role, we invest in your development - through budget, mentorship, and real opportunity to move when you're ready.

About Euna Solutions
Euna Solutions® is the leading provider of purpose-built, cloud-based software designed to streamline procurement, budgeting, payments, and grants management for public sector and government organizations. Euna's AI-powered features and intelligent automation help organizations make better-informed decisions, ensure compliance, empower collaboration, and reduce administrative burden. Euna's full-cycle financial suite supports more than 3,600 organizations across North America in building trust, enabling transparency, and driving positive community impact. Recognized on Government Technology's GovTech 100 list, Euna Solutions is committed to advancing public sector innovation. To learn more, visit www.eunasolutions.com. Euna's privacy policy is available here.

Please visit our website: https://eunasolutions.com/careers/ and check out our LinkedIn Pages

https://www.linkedin.com/company/eunasolutions/

We believe in embracing new perspectives and optimizing impact. If you have relatable experience and relevant transferable skills but feel you may be missing a few of the requirements, we encourage you to apply! We recognize that people have unique career journeys and if you're excited about this role and know you can bring something great to the team, then we want to hear from you. Please know Euna Solutions is committed to providing a comfortable and accessible interview process for every candidate. If there are any accommodations our team can make throughout our hiring process (big or small), please let us know.

For any inquiries or requests regarding accessibility at Euna Solutions, please email recruiting@eunasolutions.com or call our office at 1.877.707.7755. Upon request, appropriate accessible formats or arrangements will be provided as soon as practicable.

Apply About employer

More about this job

Responsibilities

The Implementation Manager leads the full lifecycle of enterprise-scale grant software implementations, including discovery, system configuration, and client training. They act as a product expert, managing cross-functional relationships and ensuring client goals are met through effective system adoption.

Requirements

Candidates must have at least 5 years of experience in implementation or account management, ideally within the public sector or grants management field. Strong technical acumen, proficiency with SaaS platforms, and a proactive approach to integrating AI tools into daily workflows are required.

Skills

Grants management
SaaS implementation
Project management
Requirements gathering
System configuration
Public sector experience
Technical acumen
Client training
Risk management
Business process modeling
AI productivity tools
Data analysis
Stakeholder management
Documentation
Cross-functional collaboration

Benefits

Philanthropy time
Eunafier days
Professional development budget
Mentorship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Grants management
SaaS
Implementation manager
Public sector
Government technology
AI tools
System configuration
Requirements gathering
Project lifecycle
UAT
Business process modeling
Cloud-based software
Data relationships
Enterprise customer programs
Compliance
Reporting
Copilot
ChatGPT
Claude
ERP systems
GMS
Stakeholder engagement
Technical architecture
Change management
Professional services

Report this job