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Added 7 mins ago
EP
Digital Marketing Lead
Earthscape Play
Remote, Canada
- $90,000 to $100,000 CAD / year
- Full-time
- Remote
SEO & Search: Lead our SEO strategy, including keyword research, technical SEO, Google Search Console, and optimizing for modern search behaviour (AEO/AI search).
Added 7 mins ago
PC
Manager Retail Technology Projects
Parkland Corporation
Calgary, AB · Mississauga, ON
- Full-time
7 + years’ experience in technical project management and c-store retail system deployment. Experience managing technology projects, programs, or portfolios in a complex business…
Added 7 mins ago
E
Software Engineer
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
Working closely with the Software Engineering Manager and business teams, you will take ownership of assigned systems from requirements gathering through design, development, testing,…
Added 7 mins ago
Toronto- Japanese speaking - Manager Tax - People Advisory Services, Mobility
EY
Toronto, ON
Toronto- Japanese speaking - Manager Tax – People Advisory Services, Mobility
Added 7 mins ago
Toronto- Mandarin speaking - Manager Tax - People Advisory Services, Mobility 1
EY
Toronto, ON
We currently have an excellent career opportunity for a Tax Manager, Mobility (Expat Tax). This position offers excellent opportunities to learn and tremendous career potential.
Added 7 mins ago
ML
Maintenance Supervisor
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
The Maintenance Supervisor reports directly to Maintenance Manager. Working closely with other team members, the Maintenance Supervisor strives to maximize facility up time and daily…
Added 7 mins ago
G
Sales Account Manager
GMA
Montreal, QC
- Full-time
…responsible for visiting customer sites, presenting product and technical solutions, and building strong relationships with existing and prospective clients. Day-to-day activities include…
Added 7 mins ago
G
ACCOUNT MANAGER - CONTRACT
GreenShield
Toronto, ON
- $74,269 to $92,837 CAD / year
- Contract
Travel to client locations as required to support relationship management and business development.
Added 22 mins ago
KI
GIS & AIS Substation Engineer with strong Power Systems engineering capability
Kleinfelder Inc
Calgary, AB · Edmonton, AB
- Full-time
Support the business development of Kleinfelder and liaise any possible opportunities.
Added 22 mins ago
AC
Gestionnaire De Projet | Project Manager (Aerospace)
Aston Carter
Montreal, QC
- $50 to $65 CAD / hour
- Contract
…for coordinating cross-functional project activities from the business case development stage through project execution, working closely with Strategic Sourcing, Engineering, Quality,…
Added 22 mins ago
TG
Sales Account Manager
Tri-Mach Group (TMG)
Elmira, ON
- $65,000 to $72,000 CAD / year
- Full-time
We are seeking a highly skilled and experienced Sales Account manager to join our dynamic team. The Sales Account Manager is responsible for the management of sales and relationships with…
Added 22 mins ago
ML
General Accounting and Close Manager
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Part-time
Review and resolve routine accounting issues, with escalation of judgmental, material, high-risk, or non-standard matters to the Director or to the technical accounting team as required.
Added 22 mins ago
OM
Coordinator, Programmatic
Omnicom Media
Toronto, ON
- Full-time
Assist the campaign manager in the setup and execution of various deal types within the DSP, including guaranteed and non-guaranteed deals.
Added 37 mins ago
Install Manager
Reliance Home Comfort
Richmond Hill, ON
Lead and support the development of a Growth through Install mentality that drives customer satisfaction and future business growth
Added 37 mins ago
S
Sales Administrator (Industrial Refrigeration)
Startec
AB
- Full-time
Strong written and verbal communication, including the ability to explain technical concepts to non-technical audiences.
Added 37 mins ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
Teleperformance
TPCA The Well
- Full-time
…solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your…
Added 37 mins ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
Teleperformance
TPCA The Well
- Full-time
…solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your…
Added 37 mins ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
Teleperformance
TPCA The Well
- Full-time
…solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your…
Added 37 mins ago
Operations Manager, School of Skilled Trades and Apprenticeship
Mohawk College
Hamilton, ON
Reporting to the Senior Manager, Administration, within the School of Skilled Trades and Apprenticeship, the incumbent is responsible for overseeing and managing the administrative and…
Added 37 mins ago
BP
Page - On-Site
Burlington Public Library
Burlington, ON
- Part-time
As a member of the Customer Experience team, reporting to the manager and working under the direction of the Branch Operations Lead, this position models BPL’s values in all interactions,…
Added 37 mins ago
P
Manager Software Engineering
PointClickCare
Mississauga, ON
- $152,000 to $174,000 CAD / year
- Full-time
As a Manager of Software Engineering reporting to the Sr Manager of Engineering, you'll lead multiple Agile teams to deliver high-quality software solutions. You'll own the technical…
Added 37 mins ago
ML
Senior Analyst Identity and Access Management
Maple Leaf Foods Inc
Mississauga, ON
- $77,000 to $112,000 CAD / year
- Part-time
As the Senior Analyst Identity and Access Management, you will report to the IAM Manager and play a key role in maturing Maple Leaf Foods’ identity, privileged access management, and Zero…
Added 37 mins ago
EP
Digital Marketing Lead
Earthscape Play
Elmira, ON
- Full-time
SEO & Search: Lead our SEO strategy, including keyword research, technical SEO, Google Search Console, and optimizing for modern search behaviour (AEO/AI search).
Added 52 mins ago
A
CCaaS Developer
Accenture
Montreal, QC
- Full-time
A hands-on CCaaS Developer with deep technical expertise in Amazon Connect and Google Cloud Contact Center AI (CCAI). You are passionate about building scalable, intelligent customer…
Added 52 mins ago
T
Senior Information Security Analyst - Detection Engineering
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…

Euna Solutions

Implementation Manager - ECP, Grants

ON, Canada
Oakville, ON, L6L 0G2, Canada

Compensation Range: $88,000 - $110,000 We believe in openness, so we publish our range from the start. · Full-time

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Job details

Pay: Compensation Range: $88,000 - $110,000 We believe in openness, so we publish our range from the start.
Job type: Full-time
Experience: 5+ years of Customer Success, implementation, or account management experience.
Posting language: English
Posted: Oct 30, 2026

Original job description

About Enterprise Customer Programs

Enterprise Customer Programs (ECP) is Euna Solutions' delivery organization for enterprise-scale clients i.e. primarily state governments and state agencies managing large, complex grant programs. Our clients are partners executing statewide strategic priorities, often spanning multiple agencies and funding streams within a single engagement.

ECP manages the full implementation lifecycle: from discovery and configuration through training, go-live, and ongoing support. We work closely with Product and technical teams to ensure our clients achieve sustainable adoption and measurable outcomes.

The Opportunity:

The Implementation Manager is responsible for guiding clients through the full implementation and onboarding lifecycle for Euna Grants. This individual brings deep grants knowledge, a strong technical foundation, and a genuine curiosity for how AI and emerging tools can improve the way work gets done - for both our clients and our team.

This role is the product expert in the room. You will lead discovery, configure systems, deliver trainings, manage cross-functional relationships, and help clients connect their grants management goals to the capabilities of Euna Grants. You bring an understanding of the public sector grants landscape - ideally from direct experience - and you know how to translate that knowledge into practical, high-quality implementation work.

As a candidate you bring extensive implementation experience, deep grants knowledge, and a history of leading complex, multi-stakeholder engagements. You can operate independently across a portfolio, take on a leadership role within the team, and you have already started embedding AI into how you work.

Who Thrives Here:

ECP is at an exciting point in its growth - the foundation is solid, the mission is clear, and we are focused on scaling what is working. People who do well here help write the playbook rather than wait for one. They think on their feet, stay flexible as things change, and collaborate openly - information does not get siloed and people step in beyond their lane when the client or team needs it. If you are energized by momentum and want your work to matter, you will fit in here.

Key Responsibilities:

Core responsibilities apply across both levels. Senior-level candidates lead more complex engagements and take on greater internal ownership.

Discovery & Requirements

Lead client discovery sessions to understand current-state business processes, grant program structure, stakeholder roles, and system requirements.

Facilitate working sessions with agency staff, program managers, and technical contacts to surface configuration requirements and identify gaps.

Produce and maintain discovery documentation, requirements matrices, and process maps that serve as the foundation for configuration and training.

Translate discovery findings into a clear, agreed-upon implementation scope and configuration plan.

Implementation & Configuration

Deliver implementations in full alignment with Euna's Implementation Methodology, adapting approach to client complexity and maturity.

Configure client instances of Euna Grants based on documented business requirements; develop and maintain comprehensive configuration documentation.

Demonstrate deep knowledge of the grant lifecycle - from pre-award through close-out - and articulate the specific role Euna Grants plays at each stage.

Understand Euna Grants functionality at depth and translate that knowledge into clear value for each client.

Conduct UAT, document issues, create support tickets, and monitor resolution to closure.

Training & Client Enablement

Lead client trainings across a range of audiences - from end users to agency leadership - in virtual and written formats.

Support requests for client training, troubleshooting, and project-related work as needed.

Risk Management & Cross-Functional Collaboration

Proactively identify and escalate project risks to Project Management.

Ensure client feedback requests contain sufficient detail for successful execution before routing for action.

Identify and document system functionality gaps; partner with Product and Development on enhancement opportunities.

Participate in cross-functional activities including requirements gathering and business process modeling.

Team & Internal Contribution

Play a meaningful role in onboarding new hires and contributing to team knowledge-sharing. Senior IM: lead this function.

Actively adopt and embed AI tools into your daily work - whether drafting documentation, accelerating configuration analysis, preparing for client meetings, or identifying workflow improvements. We want someone who is excited by this, not just willing.

Perform other job-related duties as assigned.

Minimum Qualifications:

BA/BS degree or equivalent work experience.

5+ years of Customer Success, implementation, or account management experience.

Working knowledge of grants management - including grant types, funding compliance requirements, and reporting obligations. Public sector experience is strongly preferred.

Demonstrated technical acumen: comfort configuring software, understanding data relationships, and navigating system architecture concepts. Experience with SaaS platforms required.

Enthusiasm for AI tools and a track record of embedding technology into daily workflows to improve output quality or efficiency. We are not looking for a passive user - we want someone who seeks out opportunities.

Extensive experience training or teaching clients in a virtual environment.

Strong communication skills across written, verbal, and visual formats, adaptable to audiences from end users to agency executives.

Ability to manage multiple complex projects and competing deadlines simultaneously.

Strong analytical and documentation skills, particularly in requirements gathering and configuration work.

Ability to work independently while remaining a reliable, collaborative member of a broader team.

Comfortable in a fast-paced, evolving environment; adaptable and professionally resilient.

Strong attention to detail; organized and consistent in follow-through.

Preferred Qualifications:

Direct experience working in or with state, county, or municipal government in a grants capacity.

Familiarity with federal grant programs (CDBG, ARPA, HUD, EPA, or similar).

Experience with grants management systems (GMS), financial management platforms, or public sector ERP systems.

Exposure to AI productivity tools (e.g., Copilot, Claude, ChatGPT) with demonstrated application in a professional context.

Knowledge of data migration concepts or experience supporting SaaS implementation projects with integration components.

Location & Travel:

This position will be hybrid with 3 days/week in our Oakville, ON office. Occasional travel to client sites may be required.

Compensation Range: $88,000 - $110,000 We believe in openness, so we publish our range from the start. Where an offer lands depends on your background, strengths, and how you’ll contribute to the work ahead.

This role fills an existing vacancy. Euna uses AI responsibly to assist in screening, assessing, or selecting applicants. AI helps us work smarter, but people lead the process.

AI Mindset at Euna Solutions We believe the future of work is human + AI. At Euna Solutions, we encourage our team members to leverage AI tools to enhance creativity, efficiency, and decision-making. We're looking for people who are curious about emerging technologies, eager to experiment, and committed to using AI responsibly to augment, not replace, their expertise.

If you enjoy exploring new ways to solve problems, learning continuously, and applying AI to make your work smarter and more impactful, you'll thrive here.

Life at Euna Solutions We're a team of builders, problem-solvers, and public sector champions. We've built a workplace around a straightforward idea: people do their best work when they're trusted, supported, and not running on empty.

Here's what that actually looks like:

🏢 How we work We're hybrid - three days a week in our Oakville or Atlanta offices, with standard hours on those days. What the remaining days look like depends on your role and your manager. We talk about it early in the process so there are no surprises on either side.

🧘 Eunafier Days Twice a year, you get an extra day tacked onto a long weekend. We think recharging is part of doing good work - not a reward for it. Use it however you need.

🙌 Community is part of who we are Our Engagement Committee finds meaningful ways to give back through time, donations, and shared expertise. We're invested in the places where our people actually live and work.

🤝 Philanthropy Time We give every employee up to eight hours a year to spend on causes that matter to them. We want you to show up for your community - and we make time for it.

🎉 Real connection at scale You won't know all 600+ people - and that's okay. What matters is building real relationships with the people you work with every day. Our culture team creates consistent opportunities for that, so work doesn't feel isolating.

📈 Room to grow Whether you're going deep on AI, building expertise in government tech, or stepping into a bigger role, we invest in your development - through budget, mentorship, and real opportunity to move when you're ready.

About Euna Solutions
Euna Solutions® is the leading provider of purpose-built, cloud-based software designed to streamline procurement, budgeting, payments, and grants management for public sector and government organizations. Euna's AI-powered features and intelligent automation help organizations make better-informed decisions, ensure compliance, empower collaboration, and reduce administrative burden. Euna's full-cycle financial suite supports more than 3,600 organizations across North America in building trust, enabling transparency, and driving positive community impact. Recognized on Government Technology's GovTech 100 list, Euna Solutions is committed to advancing public sector innovation. To learn more, visit www.eunasolutions.com. Euna's privacy policy is available here.

Please visit our website: https://eunasolutions.com/careers/ and check out our LinkedIn Pages

https://www.linkedin.com/company/eunasolutions/

We believe in embracing new perspectives and optimizing impact. If you have relatable experience and relevant transferable skills but feel you may be missing a few of the requirements, we encourage you to apply! We recognize that people have unique career journeys and if you're excited about this role and know you can bring something great to the team, then we want to hear from you. Please know Euna Solutions is committed to providing a comfortable and accessible interview process for every candidate. If there are any accommodations our team can make throughout our hiring process (big or small), please let us know.

For any inquiries or requests regarding accessibility at Euna Solutions, please email recruiting@eunasolutions.com or call our office at 1.877.707.7755. Upon request, appropriate accessible formats or arrangements will be provided as soon as practicable.

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More about this job

Responsibilities

The Implementation Manager leads the full lifecycle of enterprise-scale grant software implementations, including discovery, system configuration, and client training. They act as a product expert, managing cross-functional relationships and ensuring client goals are met through effective system adoption.

Requirements

Candidates must have at least 5 years of experience in implementation or account management, ideally within the public sector or grants management field. Strong technical acumen, proficiency with SaaS platforms, and a proactive approach to integrating AI tools into daily workflows are required.

Skills

Grants management
SaaS implementation
Project management
Requirements gathering
System configuration
Public sector experience
Technical acumen
Client training
Risk management
Business process modeling
AI productivity tools
Data analysis
Stakeholder management
Documentation
Cross-functional collaboration

Benefits

Philanthropy time
Eunafier days
Professional development budget
Mentorship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Grants management
SaaS
Implementation manager
Public sector
Government technology
AI tools
System configuration
Requirements gathering
Project lifecycle
UAT
Business process modeling
Cloud-based software
Data relationships
Enterprise customer programs
Compliance
Reporting
Copilot
ChatGPT
Claude
ERP systems
GMS
Stakeholder engagement
Technical architecture
Change management
Professional services

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