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Learning Specialist (contract)

  • ON, Canada
  • Oakville, ON, L6L 0G2, Canada

Compensation Range: $66,000 - $82,500 We believe in openness, so we publish our range from the start. Β· Contract

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Job details

Pay
Compensation Range: $66,000 - $82,500 We believe in openness, so we publish our range from the start.
Job type
Contract
Experience
You have 3+ years of experience developing and delivering training programs, learning experiences, or customer education initiatives.
Posting language
English
Posted

Original job description

The Opportunity The Learning & Adoption team at Euna Solutions translates complex SaaS product knowledge into customer education that drives real adoption and lasting value. As a Learning Specialist, you will own the full lifecycle of customer learning experiences, from designing eLearning courses and tutorials to planning and running live and Simulive webinars. If you want to shape how customers learn and succeed with software that serves public sector organizations, this is the role for you.

What You'll Do

  • Design and develop customer-facing learning materials, including eLearning courses, tutorials, presentations, and handouts for Euna's SaaS products.
  • Own the full webinar program, including content planning, logistics coordination, live delivery support, and post-session follow-up.
  • Partner with subject matter experts and cross-functional teams to identify customer learning needs and translate complex product information into clear, actionable content.
  • Build, organize, and maintain courses, learning paths, and resources within the LMS.
  • Use Zoom and Camtasia to record, edit, and produce learning and webinar content to a high quality standard.
  • Evaluate training effectiveness across programs, courses, and webinars and drive continuous improvement based on findings.

What You Bring

  • You have 3+ years of experience developing and delivering training programs, learning experiences, or customer education initiatives.
  • You've built and managed end-to-end webinar programs or virtual learning events, including logistics, facilitation, and follow-up.
  • You bring strong writing, facilitation, and communication skills, with a track record of making complex content accessible and easy to act on.
  • You've worked with an LMS and eLearning authoring tools and are comfortable managing multiple projects and competing priorities.

Nice-to-Have Qualifications

  • Experience developing learning content for SaaS or software products.
  • Hands-on experience with Zoom, Camtasia, or similar video and webinar production tools.
  • Familiarity with instructional design standards and accessible content practices.

Location This position will be hybrid with 3 days/week in our Oakville, ON office.

Compensation Range: $66,000 - $82,500 We believe in openness, so we publish our range from the start. Where an offer will land depends on your background, strengths, and how you'll contribute to the work ahead.

This role fills an existing vacancy. Euna uses AI responsibly to assist in screening, assessing, or selecting applicants. AI helps us work smarter, but people lead the process.

*This is a contract opportunity that extends to Januaray 2028.

AI Mindset at Euna Solutions We believe the future of work is human + AI. At Euna Solutions, we encourage our team members to leverage AI tools to enhance creativity, efficiency, and decision-making. We're looking for people who are curious about emerging technologies, eager to experiment, and committed to using AI responsibly to augment, not replace, their expertise.

If you enjoy exploring new ways to solve problems, learning continuously, and applying AI to make your work smarter and more impactful, you'll thrive here.

Life at Euna Solutions We're a team of builders, problem-solvers, and public sector champions. We've built a workplace around a straightforward idea: people do their best work when they're trusted, supported, and not running on empty.

Here's what that actually looks like:

🏒 How we work We're hybrid - three days a week in our Oakville or Atlanta offices, with standard hours on those days. What the remaining days look like depends on your role and your manager. We talk about it early in the process so there are no surprises on either side.

🧘 Eunafier Days Twice a year, you get an extra day tacked onto a long weekend. We think recharging is part of doing good work - not a reward for it. Use it however you need.

πŸ™Œ Community is part of who we are Our Engagement Committee finds meaningful ways to give back through time, donations, and shared expertise. We're invested in the places where our people actually live and work.

🀝 Philanthropy Time We give every employee up to eight hours a year to spend on causes that matter to them. We want you to show up for your community - and we make time for it.

πŸŽ‰ Real connection at scale You won't know all 600+ people - and that's okay. What matters is building real relationships with the people you work with every day. Our culture team creates consistent opportunities for that, so work doesn't feel isolating.

πŸ“ˆ Room to grow Whether you're going deep on AI, building expertise in government tech, or stepping into a bigger role, we invest in your development - through budget, mentorship, and real opportunity to move when you're ready.

About Euna Solutions
Euna Solutions® is the leading provider of purpose-built, cloud-based software designed to streamline procurement, budgeting, payments, and grants management for public sector and government organizations. Euna's AI-powered features and intelligent automation help organizations make better-informed decisions, ensure compliance, empower collaboration, and reduce administrative burden. Euna's full-cycle financial suite supports more than 3,600 organizations across North America in building trust, enabling transparency, and driving positive community impact. Recognized on Government Technology's GovTech 100 list, Euna Solutions is committed to advancing public sector innovation. To learn more, visit www.eunasolutions.com. Euna's privacy policy is available here.

Please visit our website: https://eunasolutions.com/careers/ and check out our LinkedIn Pages https://www.linkedin.com/company/eunasolutions/

We believe in embracing new perspectives and optimizing impact. If you have relatable experience and relevant transferable skills but feel you may be missing a few of the requirements, we encourage you to apply! We recognize that people have unique career journeys and if you're excited about this role and know you can bring something great to the team, then we want to hear from you. Please know Euna Solutions is committed to providing a comfortable and accessible interview process for every candidate. If there are any accommodations our team can make throughout our hiring process (big or small), please let us know.

For any inquiries or requests regarding accessibility at Euna Solutions, please email recruiting@eunasolutions.com or call our office at 1.877.707.7755. Upon request, appropriate accessible formats or arrangements will be provided as soon as practicable.

More about this job

Responsibilities

Design and maintain customer-facing learning materials, courses, learning paths, and resources for Euna's SaaS products. Manage the full webinar lifecycle, collaborate with subject matter experts, produce learning content using Zoom and Camtasia, and evaluate program effectiveness to drive improvements.

Requirements

Requires at least three years of experience developing and delivering training, learning experiences, or customer education, along with experience managing end-to-end webinars or virtual learning events. Candidates should have strong writing, facilitation, and communication skills, experience with an LMS and e-learning authoring tools, and the ability to manage competing priorities.

Skills

  • Instructional Design
  • E-Learning Development
  • Customer Education
  • Webinar Program Management
  • Training Delivery
  • Learning Management Systems
  • Content Development
  • Technical Writing
  • Facilitation
  • Stakeholder Collaboration
  • Zoom
  • Camtasia
  • Video Production
  • Project Management
  • Training Evaluation
  • Accessible Content Practices

Benefits

  • Additional Long-Weekend Days
  • Community Engagement Opportunities
  • Philanthropy Time
  • Professional Development Budget
  • Mentorship
  • Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Categories

  • Education
  • Customer Service & Support
  • Technology
  • Creative & Media

Keywords

  • SaaS
  • Customer Education
  • E-Learning
  • Instructional Design
  • Learning Management System
  • Webinars
  • Simulive Webinars
  • Zoom
  • Camtasia
  • Training Programs
  • Learning Paths
  • Course Development
  • Tutorials
  • Presentations
  • Handouts
  • Subject Matter Experts
  • Cross-Functional Collaboration
  • Training Evaluation
  • Accessible Content
  • Public Sector Software
  • AI
  • Video Production

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