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Added 8 mins ago
WC
(CAN) Préposé au stockage et aux chariots
Walmart Canada
Alma, QC
- Full-time
…as required, and follow Company policies and procedures to support a clean, safe…
Added 8 mins ago
K
Seasonal Stock Associate (Market Mall)
Knix
Calgary, AB
- $19.7 CAD / hour
- Contract
…zone, you’re flexible and ready to jump in wherever needed to support the team and create an outstanding customer…
Added 8 mins ago
PA
Receiver (nights)
Princess Auto Ltd.
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
…You will ensure the warehouse and Sales floor are organized, inventory is allocated and product is stored safely. You will support our Sales Team by connecting with our customers through…
Added 8 mins ago
UW
Marketing Coordinator
United Way British Columbia
Burnaby, BC
- $82,100.2 CAD / year
- Full-time
Our mission is to strengthen vital connections that support people in need in our communities.
Added 8 mins ago
RB
Assistant General Manager
Rae's Bistro + Lounge
Winnipeg, MB
- Full-time
Ability to handle basic administrative and financial responsibilities, such as reporting, cash handling oversight, and inventory support.
Added 8 mins ago
MC
BUSINESS DEVELOPMENT REPRESENTATIVE
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- Full-time
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Added 8 mins ago
DG
COMMIS AUX PIÈCES | PARTS ADVISOR
Dilawri Group of Companies
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- Full-time
Added 8 mins ago
SF
COORDONNATEUR(TRICE) DES OPÉRATIONS, GESTION DES COMMANDES // OPERATIONS COORDINATOR, ORDER MANAGEMENT
SharkNinja France
Montreal, QC
- Full-time
Added 8 mins ago
TC
Python Developer
Tata Consultancy Services
Toronto, ON · Greater Toronto Area, Canada
- $80,000 to $100,000 CAD / year
- Full-time
Streamline and optimize conversion workflows to support both full-space and partial-space Confluence migrations.
Added 9 mins ago
CASH - Cashier
Sporting Life Group
Burnaby, BC
Actively participate in our team tasks to deliver a full experience to our customers including store cleanliness, merchandising and restocking of product and control of inventory.
Added 9 mins ago
Sales Associate
Laura Canada
Red Deer, AB
Participates in inventory twice per year, all training sessions and staff meetings.
Added 9 mins ago
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Connective
Coquitlam, BC
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Added 9 mins ago
OD
Inbound and WIP Inventory Coordinator
One Degree Organic Foods
Mission, BC
- Full-time
POSITION: Inbound & WIP Inventory Coordinator REPORTS TO: Director of Manufacturing
Added 23 mins ago
L
Maintenance Technician
Linde
Longueuil, QC · Saint-Hubert, QC
- Full-time
…maintenance and repair activities, manages the procurement and inventory of spare parts, and leads projects related to facility and equipment improvements. The position serves as the…
Added 23 mins ago
BG
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Brandt Group of Companies
Oldcastle, ON
- Full-time
Support inventory maintenance to ensure accurate stock levels and part availability.
Added 23 mins ago
BG
Service Writer
Brandt Group of Companies
Edmonton, AB
- Full-time
Close work orders promptly and accurately to support efficient billing and record-keeping.
Added 23 mins ago
SD
Front Store Supervisor, Hourly Full Time Flexible Shifts
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Vancouver, BC
- Full-time
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Added 23 mins ago
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(CAN) Food & Consumables Team Associate
Walmart
Concord, ON · Vaughan, ON
- Part-time
Added 23 mins ago
W
(CAN) Asset Protection Associate
Walmart
Winnipeg, MB
- Full-time
…helps prevent financial and physical loss, reduce shrink, and support store profitability. Through awareness, observation, and teamwork, the Asset Protection Associate helps protect people,…
Added 23 mins ago
W
(CAN) Self Checkout Attendant
Walmart
Tsawwassen, BC
- Part-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 23 mins ago
W
(CAN) General Merchandise Associate
Walmart
Toronto, ON
- Part-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 23 mins ago
W
(CAN) Asset Protection Associate
Walmart
Halifax, NS
- Part-time
…helps prevent financial and physical loss, reduce shrink, and support store profitability. Through awareness, observation, and teamwork, the Asset Protection Associate helps protect people,…
Added 23 mins ago
LC
Cashier Part Time Day
Loblaw Companies Limited
Moncton, NB
- Part-time
Support in the delivery of company-directed promotions and programs
Added 23 mins ago
LC
Apparel Clerk Part Time Day Greenlight Requisition
Loblaw Companies Limited
Surrey, BC
- Part-time
Ensure accurate product scanning and identify inventory needs and assist with ordering
Added 23 mins ago
LC
Cashier Part Time Evening
Loblaw Companies Limited
Westbank, BC
- Part-time
Support in the delivery of company-directed promotions and programs

Eupraxia Pharmaceuticals Inc.

Intermediate IT Service Desk Analyst

Vancouver, BC, V5Y 3P1, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3+ years of progressive IT service desk or technical support experience in an enterprise or mid-market environment.
Posting language: English
Posted: Oct 29, 2026

Original job description

About Us:

Eupraxia is a clinical-stage biotechnology company focused on developing locally delivered, extended-release products that have the potential to address therapeutic areas with high unmet medical need. Diffusphere™, a proprietary, polymer-based micro-sphere technology, is designed to facilitate targeted drug delivery of both existing and novel drugs. The technology is designed to support an extended duration of effect and delivery of drugs in a hyper-localized fashion, targeting only the tissues that physicians want to treat. We believe the potential for fewer adverse events may be achieved through the precision targeting and the stable and flat delivery of the active ingredient when using the Diffusphere™ technology, versus the peaks and troughs seen with more traditional drug delivery methods. The precision of Eupraxia's Diffusphere™ technology platform has the potential to augment and transform existing FDA-approved drugs to improve their safety, tolerability, efficacy and duration of effect. The potential uses in therapeutic areas may go beyond pain and inflammatory gastrointestinal disease, where Eupraxia currently is developing advanced treatments, also to be applicable in oncology, infectious disease and other critical disease areas.

Eupraxia's EP-104GI is currently running both a Phase 1b/2a and Phase 2b trial, the RESOLVE trials, for the treatment of EoE. EP-104GI is administered as an injection into the esophageal wall, providing local delivery of drug. This is a unique treatment approach for EoE. In addition, Eupraxia is developing a pipeline of later and earlier-stage long-acting formulations. Potential pipeline indications include candidates for GI diseases, inflammatory diseases and oncology, each designed to improve on the activity and tolerability of currently approved drugs. For further details about Eupraxia, please visit the Company's website at: www.eupraxiapharma.com.

Scope:

Eupraxia Pharmaceuticals is seeking a customer-focused full-time Intermediate onsite IT Service Desk Analyst to join our growing team in Vancouver. As a frontline technical support specialist, you will provide exceptional Tier 1 and Tier 2 support to our internal employees and contractors. Operating in a Cloud-First environment, you will play a key role in maintaining smooth IT operations, managing core productivity tools, resolving hardware/software issues, and ensuring an outstanding user support experience. This is an ideal role for an IT professional who pairs strong technical troubleshooting with top-tier written and verbal communication.

Reports to: Head of Information Technology

Location: Vancouver, BC

Candidates must be able to work full-time onsite at our Vancouver office, Monday to Friday.

Key Responsibilities:

Act as the primary point of contact for technical assistance, delivering timely, efficient Tier 1 and Tier 2 support onsite.

Troubleshoot, classify, prioritize, and resolve incident tickets and service requests following ITIL best practices and established SLAs.

Administer user accounts, permissions, and service health within Microsoft 365 (Exchange, Teams, SharePoint, OneDrive, Entra ID).

Deploy, configure, and troubleshoot corporate devices. Primary environment is Windows 11 and secondary support for macOS.

Perform basic network troubleshooting (connectivity, VPN, Wi-Fi, DNS/DHCP). Assist with identity management, endpoint protection, and security compliance protocols.

Provide support for MS Teams and Zoom meetings and Teams Meeting Room equipment.

Author and update technical Knowledgebase (KB) articles for both internal IT use and end-user self-service. Draft and publish clear, professional user-facing communications for system outages, maintenance, software updates, and IT policy changes.

Provision hardware, software licenses, and access credentials for new hires and contractors; ensure timely
provisioning and deprovisioning services.

Plan and manage hardware and software inventory to maintain adequate stock, minimize service disruptions caused by supply chain delays, and control inventory costs.

Required Qualifications & Experience:

3+ years of progressive IT service desk or technical support experience in an enterprise or mid-market environment. Experience managing a support queue using IT service management (ITSM) tools is required; Freshdesk experience is preferred.

Post-secondary diploma or degree in Computer Science, Information Technology, or a related field. Completed or substantially completed ITIL v3/v4 Foundation certification.

Hands-on experience administering M365 accounts, license assignment, group management, and application troubleshooting.

Experience supporting MS Teams and Zoom meetings, including troubleshooting and configuration of Teams Meeting Room equipment.

Solid understanding of core networking concepts (TCP/IP, DNS, DHCP, VPN, VLANs, Wi-Fi).

Exceptional written and verbal English skills, with a proven track record of writing clear end-user communications, KB articles, and change notifications.

Ability to work full-time onsite at our Vancouver office, Monday to Friday.

Proficiency in supporting and troubleshooting Windows 11. Experience supporting macOS is considered an asset.

Knowledge of endpoint security agents (EDR/MDR), Multi-Factor Authentication (MFA), conditional access, email security, and device encryption (BitLocker/FileVault).

Prior experience supporting IT operations in biotechnology, pharmaceuticals, clinical research, or medical device sectors is considered an asset.

Key Competencies & Soft Skills:

Customer first mindset and passionate about providing a consistent outstanding service experience to user community.

Strong analytical thinking with the ability to diagnose root causes systematically under pressure.

Thrives in a dynamic, fast-growing company culture and comfortable navigating evolving workflows.

Starting Salary Range: $80,000 to $95,000 based on level of experience, qualifications and internal equity.

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More about this job

Responsibilities

Provide Tier 1 and Tier 2 technical support to internal employees while managing incident tickets and service requests. Maintain IT operations by configuring devices, managing M365 accounts, and documenting technical solutions in the knowledgebase.

Requirements

Requires 3+ years of IT service desk experience and a post-secondary degree or diploma in a related field. Candidates must possess strong troubleshooting skills, ITIL knowledge, and the ability to work full-time onsite in Vancouver.

Skills

IT Service Desk
Technical Support
Microsoft 365
Windows 11
macOS
ITIL
Troubleshooting
Network Troubleshooting
Identity Management
Endpoint Protection
MS Teams
Zoom
Hardware Provisioning
Knowledgebase Authoring
Communication
Freshdesk

Visa sponsorship

Not detected in the job text

Keywords

IT Service Desk
Biotechnology
Microsoft 365
Windows 11
macOS
ITIL
Freshdesk
TCP/IP
DNS
DHCP
VPN
VLAN
Wi-Fi
MFA
BitLocker
FileVault
EDR
MDR
Teams Meeting Room
Hardware Inventory
Technical Support
Identity Management
Security Compliance
Cloud-First
Endpoint Security
Incident Management
SLA
SharePoint
Exchange
Entra ID

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