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Eura Drives Canada

Technical Support & Inside Sales Specialist (VFD / Servo Drives)

Toronto, ON, Canada
North York, ON, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Nov 23, 2026
Experience: Technical Experience: Minimum 2+ years of hands-on experience programming, commissioning, and diagnosing AC Variable Frequency Drives (VFDs) and servo systems.
Posting language: English
Posted: Oct 24, 2026

Original job description

Job description:

Eura Drives is a leading global manufacturer of high-performance industrial automation products, specializing in Variable Frequency Drives (VFDs), and Servo Systems. With our growing presence and established distribution network in NA, we deliver energy-efficient, robust motor control solutions to the manufacturing, HVAC, water treatment, and automation sectors.

We are seeking a versatile VFD/Servo Technologist with a passion for Customer Service and Sales to join our team on a part-time basis (2–3 days/week) leading to full time. This role bridges the gap between deep technical troubleshooting and commercial client success.

Position Overview

In this dual-focus role, you will be the primary technical point of contact for our distributors, system integrators, and end-users. You will spend your time resolving complex drive-commissioning inquiries, conducting bench testing/repairs, and identifying new commercial opportunities to grow the Eura Drives footprint in North America.

Key Responsibilities

Technical Support & Hands-on Engineering (approx. 50%)

Provide tier-1 and tier-2 technical support via phone, email, and virtual meetings to customers installing and commissioning Eura VFDs and servo systems.
Guide clients through parameter configuration, macro setups, and communication protocol integration (EthernetIP, Modbus, BACnet, Profibus, etc.).
Perform bench-level testing, troubleshooting, firmware updates, and basic component repairs on returned units (RMA) in our local warehouse.
Create concise technical guides, FAQ sheets, and basic wiring diagrams to simplify product adoption for North American contractors.

Customer Service, Sales & Account Management (approx. 50%)

Respond to sales inquiries, qualify incoming leads from original equipment manufacturers (OEMs) and distributors, and generate accurate technical quotes.
Consult with prospective clients to cross-reference competitor drive specs and recommend the ideal Eura product line fit.
Maintain active communication with our existing distributor network to track stock requirements and pipeline projects.
Conduct product demonstrations and basic technical training sessions (in-person or online) for engineering clients.

Qualifications & Skills

Education: Educational background in Electrical Engineering Technology, Industrial Automation, Mechatronics, or a related technical field. A valid Ontario Industrial Electrician license (309A) is a strong asset.
Technical Experience: Minimum 2+ years of hands-on experience programming, commissioning, and diagnosing AC Variable Frequency Drives (VFDs) and servo systems.
Communication: Exceptional verbal and written English communication skills; ability to translate dense, highly technical electrical concepts into simple, actionable steps for customers.
Commercial Acumen: Prior experience in industrial sales, applications engineering, or technical customer support is highly preferred.
Attributes: Self-motivated, highly organized, and comfortable operating independently in a fast-paced environment. French, German, Spanish or Mandarin language skills are an asset but not required.

What We Offer

Flexible scheduling.
Deep, direct training on Eura product architecture and internal diagnostic tools.
Opportunities to transition into a full-time role as the operation scales.

To Apply: Please submit your resume along with a brief cover letter outlining your experience working with VFD/Servo systems and technical customer support to sales@euradrives.net

Work Location: In person

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More about this job

Responsibilities

Provide technical support for VFD and servo system installation, commissioning, configuration, troubleshooting, and repairs, while creating customer-facing technical materials. Handle sales inquiries, qualify leads, prepare technical quotes, recommend products, support distributor accounts, and deliver demonstrations and training.

Requirements

Candidates should have a technical education in electrical engineering technology, industrial automation, mechatronics, or a related field, and at least two years of hands-on experience with AC VFDs and servo systems. Strong English communication skills and commercial or technical customer-support experience are preferred; an Ontario 309A Industrial Electrician license is an asset.

Skills

VFD Programming And Commissioning
Servo Systems
Technical Troubleshooting
Parameter Configuration
Macro Setup
Industrial Communication Protocols
Bench Testing And Repair
Firmware Updates
Technical Customer Support
Technical Sales
Lead Qualification
Technical Quoting
Product Demonstrations
Technical Training
Account Management
Technical Documentation

Benefits

Flexible Scheduling
Product Training
Opportunity To Transition To Full-Time

Visa sponsorship

Not detected in the job text

Keywords

Variable Frequency Drives
VFDs
Servo Systems
AC Drives
Electrical Engineering Technology
Industrial Automation
Mechatronics
Ontario Industrial Electrician License 309A
Ethernet/IP
Modbus
BACnet
Profibus
Parameter Configuration
Macro Setup
Drive Commissioning
Bench Testing
Troubleshooting
Firmware Updates
Component Repair
RMA
Wiring Diagrams
Technical Support
Industrial Sales
Applications Engineering
OEMs
Distributor Networks
Technical Quoting
Product Demonstrations
Technical Training
Industrial Machinery Manufacturing

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