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Added 47 mins ago
RO
Site IT Specialist
Rubicon Organics™
Delta, BC
- $62,000 to $77,500 CAD / year
- Full-time
Provide reliable, secure, and responsive Level 2 technology support across Rubicon Organics’ operational sites. The Site IT Specialist is the primary on-site technical resource for…
Added 1 hour ago
RV
Electronic Technician
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- Full-time
Must have computer proficiency with Microsoft Office and core business-use tools
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through…
Added 2 hours ago
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Animal Health Technician - Part-time Occasional
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- Part-time
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Added 2 hours ago
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- Full-time
Shift workers may be assigned 8-10-12 hour shifts (rotating shifts, days, afternoons and/or nights)
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Added 3 hours ago
E
LIMS & IT Support Technician - Eurofins Environment Testing Canada, Inc.
Eurofins
Ottawa, ON
- $55,000 to $65,000 CAD / year
- Full-time
The LIMS & IT Support Technician provides first-line technical support for laboratory staff and laboratory computer systems. The role focuses on troubleshooting computer hardware, software,…
Added 4 hours ago
O
Senior Data Center Support Services Technician
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- $53,900 to $88,500 CAD / year
…escalation point for the team. Collects and reviews data and/or information to troubleshoot complex…
Added 5 hours ago
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- Full-time
Must have the legal right to work in Canada without visa sponsorship
Added 6 hours ago
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Data Center Technician - Calary, AB
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Calgary, AB
- Full-time
Associate’s degree, bachelor’s degree, or equivalent practical experience in Computer Science, Information Technology, Computer Networking, or a related field.
Added 6 hours ago
Data Center Technician - Calary, AB
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Marine Field Service Technician
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- Full-time
Must reside within two hours of an international airport
Added 7 hours ago
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Highway Field Inspector
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- Full-time
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Added 7 hours ago
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Highway Field Inspector
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- Full-time
Must have a valid Manitoba Class 5F Driver's Licence without restrictions · Must have the ability to travel (day or night conditions) within the province (by air or land)
Added 7 hours ago
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Highway Field Inspector
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- Full-time
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Added 7 hours ago
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Highway Field Inspector
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Steinbach, MB
- Full-time
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Added 8 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through…
Added 8 hours ago
LC
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Added 8 hours ago
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Added 9 hours ago
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Added 9 hours ago
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For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we…
Added 9 hours ago
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IT Support Specialist - Onsite
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- Full-time
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Added 9 hours ago
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Supervisor, Bus Garage Operations
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Eurofins

LIMS & IT Support Technician - Eurofins Environment Testing Canada, Inc.

Ottawa, ON, Canada

$55,000 to $65,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $65,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

Company Description

Eurofins Scientific is an international network of independent life sciences companies, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies believes that it is a global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is also one of the market leaders in certain testing and laboratory services for genomics, and in the support of clinical studies, as well as in biopharma contract development and manufacturing. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In under 40 years, Eurofins has grown from one laboratory in Nantes, France to over 65,000 employees across a decentralised and entrepreneurial network of over 950 laboratories in over 1,000 independent companies across 57 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

The Eurofins network generated EUR 7.296 billion revenues in FY 2025, and has been one of the fastest growing listed European companies for almost three decades.

Job Description

Position Summary

The LIMS & IT Support Technician provides first-line technical support for laboratory staff and laboratory computer systems. The role focuses on troubleshooting computer hardware, software, user accounts, printers, scanners, remote access, and laboratory workstations while assisting with the administration and continuous improvement of the laboratory information management system (LabPlus).

This position acts as the bridge between laboratory operations, IT, and Application Support to ensure efficient operation of laboratory systems and minimize downtime.

The successful candidate will be technically strong, highly organized, service-oriented, and capable of learning laboratory-specific workflows and software configurations.

Primary Responsibilities

IT Support

Troubleshoot Windows workstation issues.
Configure and deploy computers, printers, scanners, and peripherals.
Install and update software.
Troubleshoot Microsoft Office issues.
Resolve account access problems.
Assist with password, credential, and MFA issues.
Troubleshoot Remote Desktop (RDP) and remote-access issues.
Coordinate hardware repairs and replacements.
Support laboratory instrument computers.
Maintain inventory of laboratory computers and peripherals.
Escalate infrastructure-related issues to IT and track progress through resolution.
Maintain support documentation and standard operating procedures.

Examples

User cannot access LabPlus.
Printer needs installation or troubleshooting.
Instrument computer disconnected from network.
Scanner no longer imports COCs.
Excel or Office activation problem.
MFA or authenticator setup issue.
Remote desktop not connecting.

Secondary Responsibilities

Laboratory Systems Administration

Assist with both LIMS administration.
Create and maintain:
- Packages: Parameters / Super Parameters / Options
- Regulatory Guidelines *
Assist with transfer-file testing and validation.
Participate in LabPlus User Acceptance Testing (UAT).
Assist validating bug fixes and software enhancements.
Assist with troubleshooting result transfers and reporting issues.

Examples

Create a new sewer bylaw guideline.
Add new subcontract parameters.
Test a new LabPlus release before production deployment.
Verify transfer-file changes.
Reproduce and document LabPlus defects

Qualifications

Required

Diploma or Degree in:
- Information Technology
- Computer Systems Technology
- Computer Science
- Engineering Technology
- or equivalent experience
Strong Windows troubleshooting skills.
Experience supporting users in a Microsoft environment.
Experience installing and configuring:
- Printers
- Scanners
- Network devices
- Desktop software
Excellent problem-solving skills.
Strong attention to detail.

Preferred

Experience with:
- Laboratory Information Management Systems (LIMS)
- SQL
- Excel / VBA
- Power Automate
- Power BI
Experience in:
- Environmental laboratories
- Manufacturing
- Quality systems
- Regulated environments

Ideal Candidate

You are:

A strong troubleshooter
Comfortable figuring things out independently
Detail-oriented
Able to follow procedures accurately
Interested in technology and process improvement
Comfortable working with both laboratory staff and technical teams
Interested in growing into a laboratory systems administrator role

Additional Information

Disclaimer: Salary information posted on sites other than the official careers page does not reflect the organization’s compensation and may represent estimated ranges provided by third-party job boards. The organization offers competitive wages and a comprehensive total rewards package, which will be discussed during the interview process.

At Eurofins we offer excellent full-time benefits including health & dental coverage, life and disability insurance, RRSP with 3% company match, paid holidays, paid time off.

Accommodation: Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request via the website at www.eurofins.ca.

As a Eurofins employee, you will become part of a company that has received international recognition as a great place to work. To learn more about Eurofins, please explore our website at www.eurofins.ca

We thank all applicants within commuting distance of Ottawa, Ontario for showing an interest in this position. Only those selected for an interview will be contacted.

This posting is supported by AI technology to assist in screening candidates and resumes.

This posting is for a current vacancy and the successful candidate will start as soon as possible.

NO AGENCIES, CALLS OR EMAILS PLEASE

Compensation: CAD 55000 - CAD 65000 - yearly

Apply on jobs.smartrecruiters.com About employer

More about this job

Responsibilities

The LIMS & IT Support Technician provides first-line technical support for laboratory hardware and software while assisting with the administration of the laboratory information management system. This role acts as a bridge between laboratory operations and IT to ensure system efficiency and minimize downtime.

Requirements

Candidates must hold a diploma or degree in Information Technology, Computer Science, or a related field. Strong Windows troubleshooting skills and experience in a Microsoft environment are required.

Skills

Windows troubleshooting
Hardware configuration
Software installation
Printer support
Scanner support
Network device configuration
LIMS administration
Microsoft Office
Problem-solving
Technical documentation
SQL
VBA
Power Automate
Power BI
Laboratory workflows
User acceptance testing

Benefits

Health coverage
Dental coverage
Life insurance
Disability insurance
RRSP with 3% company match
Paid holidays
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

LIMS
IT Support
Windows
Hardware
Software
LabPlus
Printers
Scanners
Network
Microsoft Office
MFA
RDP
SQL
VBA
Power Automate
Power BI
Laboratory Information Management Systems
Environmental Testing
UAT
Standard Operating Procedures
Troubleshooting
Technical Support
System Administration
Regulatory Guidelines
Data Validation

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