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Added 5 mins ago
J
Outside Sales Representative
JobsMedia.io
Laval, QC
- Full-time
Our client:A well-established company in the industrial tooling sector is seeking a Sales Representative to strengthen its sales and customer relationship management team.
Added 20 mins ago
M
Survey Assistant
McElhanney
AB · Alberta, Canada
- Full-time
…compensation that is commensurate with the individual’s education, experience, skills, and professional qualifications. The posted base salary/wage range is representative of the required…
Added 20 mins ago
M
Survey Project Manager
McElhanney
AB · Edmonton, AB
- Full-time
…compensation that is commensurate with the individual’s education, experience, skills, and professional qualifications. The posted base salary range is representative of the required level…
Added 20 mins ago
M
Survey Assistant
McElhanney
AB · Edmonton, AB
- Full-time
…compensation that is commensurate with the individual’s education, experience, skills, and professional qualifications. The posted base salary/wage range is representative of the required…
Added 3 hours ago
T
Business Development Manager
Tru
Toronto, ON
- Full-time
…transformation for enterprise-level clients. As experts in digital experience platforms, e-commerce engines, and innovative solutions, we help businesses thrive in the digital…
Added 3 hours ago
H
Sales Development Representative - French Speaker
Huzzle
Remote, Canada
- Full-time
- Remote
…to full-time remote roles where they’re hired directly into client teams and provided ongoing support by…
Added 4 hours ago
H
Nurse B - Registered Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Three years full-time experience in Acute Psychiatric or Community MH Nursing
Added 5 hours ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who…
Added 5 hours ago
D
Client Financial Services Agent
Desjardins
Shawinigan, QC · Caisse Desjardins du Centre-de-la-Mauricie
- Full-time
As a client financial services agent, you work closely with advisors and provide personalized support to members and clients. You help advisors deliver services and maintain business…
Added 5 hours ago
D
Personal Finance Advisor, Assigned Clientele
Desjardins
Montreal, QC · Caisse Desjardins du Cœur-de-l'Île
- Full-time
…insurance products. You use your expertise to balance member/client satisfaction, business objectives, profitability and sound and prudent risk management. You work with various partners…
Added 6 hours ago
EA
Bilingual Customer Service Representative
Europ Assistance Canada
Toronto, ON
- Full-time
Takes personal accountability for delivering superior client experience including effective problem solving.
Added 6 hours ago
C
Mobile Financial Services Representative
CIBC
Edmonton, AB
- Full-time
As a member of the Personal and Business Banking team, you’ll deliver an exceptional client experience to support CIBC’s vision of leadership in client relationships and increased client…
Added 7 hours ago
WI
Outside Sales Representative
Winwire International Inc.
Mississauga, ON
- Contract
Outside Sales Representative - AI Receptionists & Websites for Local Businesses
Added 9 hours ago
PF
Financial Representative
Primerica Financial Services
Toronto, ON · North York, ON
- Other
Role Description: This hybrid Financial Representative role is based in North York, ON, with a combination of in-office work and some work-from-home flexibility. The Financial…
Added 9 hours ago
C
Financial Services Representative II
CIBC
Campbell River, BC · CampbellRiver-StAnns&IslandHwy
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 10 hours ago
R
Bilingual Customer Service Representative
Redion
Toronto, ON
- $60,000 to $63,000 CAD / month
- Full-time
· Takes personal accountability for delivering superior client experience including effective problem solving.
Added 10 hours ago
A
Représentant(e) des ventes en relations bancaires, Marché intermédiaire/Banking Relationship Sales Representative, Mid-Market
ADP
Montreal, QC
- Full-time
Expérience de la vente B2B et gestion de quotas
Added 10 hours ago
C
Financial Services Representative II (UoNBC Career Fair)
CIBC
Prince George, BC
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 11 hours ago
C
Financial Services Representative II (UoNBC Career Fair)
CIBC
Prince George, BC
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 12 hours ago
FG
Quality Control Inspector (2 Year Contract)
Flynn Group of Companies
Halifax, NS
- Contract
-Prepare request for inspection (RFI) when the works are completed and ready for inspection to the customer representative.
Added 13 hours ago
FG
Quality Control Inspector (2 Year Contract)
Flynn Group of Companies
Halifax, NS
- $50,000 to $60,000 CAD / year
- Contract
-Prepare request for inspection (RFI) when the works are completed and ready for inspection to the customer representative.
Added 14 hours ago
T
FRCA Linguist
TransPerfect
Montreal, QC
- Full-time
TransPerfect’s Montreal-based office is looking for English-to-French translators with varying levels of experience (intermediate or senior) in banking and insurance. You will be…
Added 15 hours ago
NB
Banking advisor
National Bank of Canada
Campbellton, NB
- Full-time
…use your analytical skills in order to offer a people-centric experience for branch…
Added 15 hours ago
NB
Financial Planner Laval
National Bank of Canada
Laval, QC
- Full-time
…also have access to colleagues with a wide range of expertise, experience, and backgrounds to enrich all aspects of your…
Added 16 hours ago
GR
Technical Sales Representative & Branch Supervisor
Grasslands Recruitment Specialists - Canadian Ag Recruiter
ON · Ontario, Canada
- Full-time
Grasslands Recruitment Specialists has been engaged to recruit a Technical Sales Representative & Branch Supervisor for an established, family-owned agricultural company serving poultry…

Europ Assistance Canada

Bilingual Customer Service Representative

Toronto, ON, Canada

Hybrid

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Hybrid
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Join our dynamic, fast-moving, international group and help shape the future of care.

If you are the kind of person people turn to in times of need, we want to meet you. We are looking for people who truly care: who are willing to roll up their sleeves to help others and are energized by being there when it matters most. If you think fast, are open to change, and strive to be the best you can be, this is the place for you.

We are a company driven by cutting-edge technology and a culture of care. We design insurance solutions and deliver assistance services that make a real difference to people’s lives.

And just as we are always there for our customers, we are always there for you too. We will help you build a meaningful career full of purpose, pace and possibility.

About our company: We are the world’s premier care partner, providing the world’s leading institutions and their customers and employees with insurance, assistance and prevention services that free them to make the most of every moment.

Our roots in assistance, and long history in insurance, have shaped a culture of care and innovation that sets us apart. Unlike major insurers, we are a fast-paced, agile and growing organization. We empower our people at all levels to act with confidence and authenticity. We believe it helps them take initiative, make quicker decisions, and build real, enduring relationships and effective solutions. We keep our structure streamlined and deploy industry-leading technology so our people can act faster, and with greater agility, to help our customers.

Care is at the heart of who we are and extends far beyond just our customers. We are one, international team - shaped and enhanced by the many cultures and perspectives we represent. We are committed to ensuring everyone that works with us feels valued and equipped to flourish. And we also care for our planet: taking pride in our industry-leading initiatives towards building a sustainable business.

The position is based in Toronto, and the working environment is a mix of in-office and remote work, though always in close collaboration with colleagues and stakeholders.

Responsibilities Include:

Provide service to clients with existing policies as well as assist in new business generation.
Provide support to our sales team in maintaining and growing servicing of existing policies profitable books of Travel Insurance
Provide pre and on-trip advice.
Demonstrate the ability to organize and prioritize work effectively.
Strong attention to detail.
Takes personal accountability for delivering superior client experience including effective problem solving.
Responsible for communicating in a collaborative team with team members and managers.
Interact with clients to provide clear and concise answers to their inquiries.
Demonstrate commitment by taking ownership and accountability of the client and their inquiries.
Protects the client’s privacy and confidentiality according to the established guidelines.
Professional and positive attitude is required.
Assist in other claims areas when required.

Education, Knowledge, Skills, and Abilities:

Post secondary education.
Superior oral and written communication skills.
Knowledge of travel insurance products.
Previous experience is preferred.
Ability to adapt to fluctuating call volumes and ability to prioritize work to optimize efficiency.

Language Requirement: Fluency in French

Hours of Work: Monday to Friday, 8 am – 8 pm (two shifts).

Work Location: Hybrid

Vacancy: 1 full time position (backfill)

Redion supports all accommodation requests from applicants with disabilities; please contact Human Resources at careers@redion.com if any accommodation is required. We welcome candidates from all backgrounds and are dedicated to creating an inclusive environment where everyone can thrive.

Artificial Intelligence (AI) Usage Disclosure: Please note that our recruitment process may involve the use of artificial intelligence (AI) or automated tools to assist in screening, assessing, and selecting applicants. These technologies are used to enhance efficiency, ensure consistency, and support fair decision-making. All AI-assisted evaluations are conducted in accordance with applicable privacy and employment regulations.

We thank all applications for their interest, but only candidates selected for an interview will be contacted.

We are the world’s premier care partner, providing the world’s leading institutions and their customers and employees with insurance, assistance and prevention services that free them to make the most of every moment.

Apply About employer

More about this job

Responsibilities

Serve clients with existing travel insurance policies, provide pre-trip and on-trip advice, and support new business generation and sales efforts. Respond clearly to client inquiries, protect confidential information, take ownership of the client experience, and assist in other claims areas when needed.

Requirements

Post-secondary education and fluency in French are required, along with strong oral and written communication skills. Knowledge of travel insurance products is expected, previous experience is preferred, and candidates should be organized, detail-oriented, adaptable to changing call volumes, and able to prioritize effectively.

Skills

Customer Service
French Fluency
Oral Communication
Written Communication
Travel Insurance Knowledge
Problem Solving
Work Organization
Prioritization
Attention To Detail
Confidentiality
Adaptability
Team Collaboration
Sales Support

Visa sponsorship

Not detected in the job text

Keywords

Travel Insurance
Insurance Policies
Client Service
Customer Inquiries
Pre-Trip Advice
On-Trip Advice
New Business Generation
Sales Support
Policy Servicing
Claims Support
Client Privacy
Confidentiality
Problem Solving
Call Volume Management
French Fluency
Hybrid Work

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