Jobs in Canada

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Added 15 mins ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
Influence and partner with senior leaders, departmental leadership teams, managers, and employees to embed safety and risk management into strategic planning, operational decision-making,…
Added 15 mins ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
The Human Resources Generalist plays a key role in supporting employees and managers across the organization while delivering a broad range of human resources programs, services, and…
Added 1 hour ago
FCC Program Coordinator - FT Temp
Town of Canmore
Canmore, AB
…client support, offering information and referrals to community resources. They take initiative in organizing team and community meetings, coordinating and delivering programs and…
Added 1 hour ago
LT
Talent Acquisition Specialist/Sourcer
LMI Technologies
Burnaby, BC
- Full-time
Talent Discovery (Human Resources): An initial screening call focused on your professional background, language and communication proficiency, and cultural alignment with the team as well…
Added 2 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Accommodations for persons with disabilities required during the recruitment process are available upon request by notifying Human Resources at (705) 434-3377 ext 3354.
Added 3 hours ago
OC
Process & Compliance Tech
Ontario Clean Water Agency
Angus, ON · Wasaga Beach, ON · OCWA- Angus WWT
- Full-time
Work with the partner of choice for more communities than any other water and wastewater service organization in Ontario for over 30 years.
Added 3 hours ago
OC
Process & Compliance Tech
Ontario Clean Water Agency
Oshawa, ON · OCWA - Kawartha South WT
- Full-time
Work with the partner of choice for more communities than any other water and wastewater service organization in Ontario for over 30 years.
Added 3 hours ago
OC
Senior Operations Manager
Ontario Clean Water Agency
OCWA - KT West Cluster Office
- Full-time
Knowledge of financial resources management to develop and manage department budget and capital projects.
Added 3 hours ago
C
Executive Director, Global Markets Trading & Financing - Business Management
CIBC
Toronto, ON
- Full-time
…Management, Compliance, Legal, Audit, Enterprise Resilience, Human Resources, and Corporate Services. Drive resolution of issues affecting the front office and coordinate responses to…
Added 4 hours ago
EA
Workforce Management and Quality Assurance Specialist
Europ Assistance Canada
Toronto, ON
- Full-time
About our company: We are the world’s premier care partner, providing the world’s leading institutions and their customers and employees with insurance, assistance and prevention services…
Added 4 hours ago
R|
Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Department / Research Program: Child Health and Human Development
Added 4 hours ago
EA
Bilingual Customer Service Representative
Europ Assistance Canada
Toronto, ON
- Full-time
About our company: We are the world’s premier care partner, providing the world’s leading institutions and their customers and employees with insurance, assistance and prevention services…
Added 4 hours ago
EA
Pricing & Performance Analyst
Europ Assistance Canada
Toronto, ON
- Full-time
…role builds the Excel models and proposal presentations behind partner tenders, renewals, and new business opportunities, and uses SQL and Python to monitor experience, perform ad-hoc…
Added 5 hours ago
MM
Manufacturing Engineer II
Modine Manufacturing Company
Calgary, AB
- Full-time
…and solutions that improve air quality and conserve natural resources. More than 13,000 employees are at work in every corner of the globe, delivering the solutions our customers need,…
Added 5 hours ago
BV
Talent Acquisition & HR Manager
Big Viking Games
Remote, Canada
- $90,000 to $110,000 CAD / year
- Full-time
- Remote
Coordinate benefits and RRSP enrolment with our providers and partner with Finance on payroll inputs.
Added 6 hours ago
BV
Talent Acquisition & HR Manager
Big Viking Games
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
Coordinate benefits and RRSP enrolment with our providers and partner with Finance on payroll inputs
Added 6 hours ago
C
CNC Machine Operator - Precision Equipment
CyberCoders
Chatham, NB
- $30 to $32 CAD / hour
- Contract
…ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic…
Added 6 hours ago
SC
Senior Engineer, Cloud Operations
Sleep Country
Brampton, ON
- Full-time
…Terraform, CloudFormation) to provision and configure cloud resources reliably and…
Added 7 hours ago
I
Recruiter
Indigo
Remote, Canada
- Full-time
- Remote
Partner with operations hiring managers on role calibration, structured interviews and debriefs
Added 8 hours ago
RH
Director of Operations
RNS Health Care Services
ON · Aurora, Ontario
- Full-time
…leadership across key areas of the organization, including Human Resources, Client Services Operations, Nursing & Rehab Services, and Performance Management. Working closely with the…
Added 8 hours ago
I
Manager, Product Manufacturing
Inertia
Toronto, ON
- Full-time
Our clients range from funded startups to multinationals. What they share is a hard product problem and the need for a partner who takes real ownership of the outcome. For the people on our…
Added 8 hours ago
I
Product Development Team Lead
Inertia
Toronto, ON
- Full-time
Inertia is a Toronto-based product innovation and manufacturing partner accelerating the development of next-generation medical and diagnostic devices.
Added 8 hours ago
R
Pricing & Performance Analyst
Redion
Toronto, ON
- Full-time
…role builds the Excel models and proposal presentations behind partner tenders, renewals, and new business opportunities, and uses SQL and Python to monitor experience, perform ad-hoc…
Added 8 hours ago
R
Bilingual Customer Service Representative
Redion
Toronto, ON
- $60,000 to $63,000 CAD / month
- Full-time
About our company: We are the world’s premier care partner, providing the world’s leading institutions and their customers and employees with insurance, assistance and prevention services…
Added 8 hours ago
R
Workforce Management and Quality Assurance Specialist
Redion
Toronto, ON
- $75,000 to $80,000 CAD / month
- Full-time
About our company: We are the world’s premier care partner, providing the world’s leading institutions and their customers and employees with insurance, assistance and prevention services…

Europ Assistance Canada

Bilingual Customer Service Representative

Toronto, ON, Canada

Hybrid

Full-time

Apply About employer

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Job details

Job type: Full-time
Workplace: Hybrid
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Join our dynamic, fast-moving, international group and help shape the future of care.

If you are the kind of person people turn to in times of need, we want to meet you. We are looking for people who truly care: who are willing to roll up their sleeves to help others and are energized by being there when it matters most. If you think fast, are open to change, and strive to be the best you can be, this is the place for you.

We are a company driven by cutting-edge technology and a culture of care. We design insurance solutions and deliver assistance services that make a real difference to people’s lives.

And just as we are always there for our customers, we are always there for you too. We will help you build a meaningful career full of purpose, pace and possibility.

About our company: We are the world’s premier care partner, providing the world’s leading institutions and their customers and employees with insurance, assistance and prevention services that free them to make the most of every moment.

Our roots in assistance, and long history in insurance, have shaped a culture of care and innovation that sets us apart. Unlike major insurers, we are a fast-paced, agile and growing organization. We empower our people at all levels to act with confidence and authenticity. We believe it helps them take initiative, make quicker decisions, and build real, enduring relationships and effective solutions. We keep our structure streamlined and deploy industry-leading technology so our people can act faster, and with greater agility, to help our customers.

Care is at the heart of who we are and extends far beyond just our customers. We are one, international team - shaped and enhanced by the many cultures and perspectives we represent. We are committed to ensuring everyone that works with us feels valued and equipped to flourish. And we also care for our planet: taking pride in our industry-leading initiatives towards building a sustainable business.

The position is based in Toronto, and the working environment is a mix of in-office and remote work, though always in close collaboration with colleagues and stakeholders.

Responsibilities Include:

Provide service to clients with existing policies as well as assist in new business generation.
Provide support to our sales team in maintaining and growing servicing of existing policies profitable books of Travel Insurance
Provide pre and on-trip advice.
Demonstrate the ability to organize and prioritize work effectively.
Strong attention to detail.
Takes personal accountability for delivering superior client experience including effective problem solving.
Responsible for communicating in a collaborative team with team members and managers.
Interact with clients to provide clear and concise answers to their inquiries.
Demonstrate commitment by taking ownership and accountability of the client and their inquiries.
Protects the client’s privacy and confidentiality according to the established guidelines.
Professional and positive attitude is required.
Assist in other claims areas when required.

Education, Knowledge, Skills, and Abilities:

Post secondary education.
Superior oral and written communication skills.
Knowledge of travel insurance products.
Previous experience is preferred.
Ability to adapt to fluctuating call volumes and ability to prioritize work to optimize efficiency.

Language Requirement: Fluency in French

Hours of Work: Monday to Friday, 8 am – 8 pm (two shifts).

Work Location: Hybrid

Vacancy: 1 full time position (backfill)

Redion supports all accommodation requests from applicants with disabilities; please contact Human Resources at careers@redion.com if any accommodation is required. We welcome candidates from all backgrounds and are dedicated to creating an inclusive environment where everyone can thrive.

Artificial Intelligence (AI) Usage Disclosure: Please note that our recruitment process may involve the use of artificial intelligence (AI) or automated tools to assist in screening, assessing, and selecting applicants. These technologies are used to enhance efficiency, ensure consistency, and support fair decision-making. All AI-assisted evaluations are conducted in accordance with applicable privacy and employment regulations.

We thank all applications for their interest, but only candidates selected for an interview will be contacted.

We are the world’s premier care partner, providing the world’s leading institutions and their customers and employees with insurance, assistance and prevention services that free them to make the most of every moment.

Apply About employer

More about this job

Responsibilities

Serve clients with existing travel insurance policies, provide pre-trip and on-trip advice, and support new business generation and sales efforts. Respond clearly to client inquiries, protect confidential information, take ownership of the client experience, and assist in other claims areas when needed.

Requirements

Post-secondary education and fluency in French are required, along with strong oral and written communication skills. Knowledge of travel insurance products is expected, previous experience is preferred, and candidates should be organized, detail-oriented, adaptable to changing call volumes, and able to prioritize effectively.

Skills

Customer Service
French Fluency
Oral Communication
Written Communication
Travel Insurance Knowledge
Problem Solving
Work Organization
Prioritization
Attention To Detail
Confidentiality
Adaptability
Team Collaboration
Sales Support

Visa sponsorship

Not detected in the job text

Keywords

Travel Insurance
Insurance Policies
Client Service
Customer Inquiries
Pre-Trip Advice
On-Trip Advice
New Business Generation
Sales Support
Policy Servicing
Claims Support
Client Privacy
Confidentiality
Problem Solving
Call Volume Management
French Fluency
Hybrid Work

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