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Added 14 mins ago
E
store manager - retail
Esso
Ardrossan, AB
- Full-time
Resolve issues that may arise, including customer requests, complaints and supply shortages
Added 29 mins ago
P
Territory Sales Manager
PPG
Delta, BC
- Full-time
As a Territory Sales Manager, you will be responsible for developing profitable new business within the Automotive Refinish Collision segment for PPG. you will play a critical role in…
Added 29 mins ago
PV
Keyholder
Pet Valu
Grand Forks, BC
- Part-time
At least 2 years of experience in retail or customer service
Added 29 mins ago
PV
Store Manager
Pet Valu
Rosetown, SK
- Full-time
As a Store Manager you will coach and develop your store team to deliver world class service to all customers and help Pet Parents find the right nutrition and other solutions for their…
Added 29 mins ago
PV
Keyholder
Pet Valu
Canada
- Part-time
At least 2 years of experience in retail or customer service
Added 29 mins ago
PV
Keyholder
Pet Valu
Canada
- Part-time
At least 2 years of experience in retail or customer service
Added 29 mins ago
PV
Keyholder
Pet Valu
Saskatoon, SK
- Part-time
At least 2 years of experience in retail or customer service
Added 29 mins ago
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Assistant Department Manager, Deli
Save-On-Foods
Burnaby, BC · Cameron - Burnaby BC
- Part-time
Fostering a positive environment that is focused on Always Customer First service.
Added 29 mins ago
S
Assistant Department Manager, Meat
Save-On-Foods
Langley (District), BC · Langley - Downtown - Langley BC
- Part-time
Fostering a positive environment that is focused on Always Customer First service.
Added 29 mins ago
MS
Merchandise Manager PT
Michaels Stores
Winnipeg, MB
- Part-time
Store - WINNIPEG-GARDEN CITY, MBThe Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards.…
Added 29 mins ago
MS
Merchandise Manager
Michaels Stores
Saskatoon, SK
- Part-time
Store - SASKATOON, SKThe Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role…
Added 29 mins ago
S
Seasonal Retail Sales Consultant - Part Time - Laval, QC
Swarovski
Laval, QC
- Part-time
Deliver outstanding customer service and create emotional connections through storytelling
Added 29 mins ago
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Checker Dispatcher - London, ON
Voyago
London, ON
- Part-time
Reporting to Operations Manager, Dispatchers are responsible for providing a high degree of customer service while coordinating bookings. They identify customer needs, clarify information,…
Added 45 mins ago
BP
Front of House Supervisor
Boston Pizza
Kingston, ON
- Full-time
A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the…
Added 45 mins ago
FT
Apprentice Automotive Technician
Fountain Tire
Leduc, AB
- Other
Amazing customers to impress with professional and friendly customer service
Added 45 mins ago
FT
Service Truck Operator, Vulcan
Fountain Tire
Vulcan, AB
- Other
Amazing customers to impress with your professional and friendly customer service
Added 45 mins ago
FT
Licensed Automotive Service Technician
Fountain Tire
Didsbury, AB
- Other
Completing approved service on customer vehicles
Added 45 mins ago
FT
Outside Sales Representative, Calgary Moraine
Fountain Tire
Calgary, AB
- Other
Excellent customer service and a great attitude are a must
Added 45 mins ago
FT
Red Seal Automotive Technician
Fountain Tire
Vulcan, AB
- Other
Complete approved service on customer vehicles
Added 45 mins ago
FT
Service Manager, Edson
Fountain Tire
Edson, AB
- Other
Fountain Tire Edson is searching for a friendly, knowledgeable, and experienced Service Manager to manage the operations of the service department to drive productivity, quality assurance…
Added 59 mins ago
EO
retail sales manager
End Of The Roll Flooring Centres
Victoria, BC
- Full-time
Resolve issues that may arise, including customer requests, complaints and supply shortages
Added 59 mins ago
OT
Restaurant Manager
One Therapy Network
Victoria, BC
- Full-time
The Restaurant Manager is responsible for all aspects of restaurant operations including the quality and consistency of the customer experience, adherence to A&W standards, Provincial WCB,…
Added 59 mins ago
MS
store manager - retail
MARBLE SLAB CREAMERY
Victoria, BC
- Full-time
Resolve issues that may arise, including customer requests, complaints and supply shortages
Added 59 mins ago
KC
Fast food restaurant manager
KFC Canada (Yum! Brands Subsidiary)
Victoria, BC
- Full-time
Added 59 mins ago
BK
Fast food restaurant manager
Burger King
Victoria, BC
- Full-time

EV Logistics (Supply Chain)

Customer Service Specialist

Langley (District), BC, Canada
5016 272nd St, Langley, BC, V4W 1S3, Canada

Full-time

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Job details

Job type: Full-time
Education: High school diploma
Posting language: English
Posted: Sep 27, 2026

Original job description

Role Purpose:

To ensure the delivery of consistent operational processes and results across multiple regions / sites for a specific customer account.

Key Accountabilities:

Customer

Primary point of contact with customer in regards to operational performance (in conjunction with account manager)
Communication of Operational: Actions, Results, and Initiatives to / from customer, to / from site
Assist Business Development Manager with account growth strategy
Create / Ensure customer contract requirements are clear, correct and executable

Process

Monitor service levels on site to ensure that performance statistics meet customer and company requirements.
Establish and Monitor Customer specific work processes on customer sites (compliance with customer specific contract requirements including SOP’s, etc.)
Champion Continuous Improvement Process initiatives across customer sites
Ensure the transfer of best practices across customer sites
Execution of on-site Customer projects / strategic initiative(s) as assigned by management

Required Education and Experience:

High School Diploma, required
Bachelor's Degree, preferred
1-2 years in an administrative or similar role, required
2 years of Logistics industry experience, preferred

Our Organization is an equal opportunity employer. We are committed to accommodating applicants with disabilities throughout the hiring process. Accommodations for job applicants with disabilities will be provided upon request.

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More about this job

Responsibilities

The specialist serves as the primary point of contact for operational performance and ensures consistent process delivery across multiple customer sites. They are responsible for monitoring service levels, ensuring contract compliance, and driving continuous improvement initiatives.

Requirements

Candidates must have a high school diploma and at least 1-2 years of administrative experience. A bachelor's degree and 2 years of experience in the logistics industry are preferred.

Skills

Customer service
Operational performance
Account management
Logistics
Continuous improvement
SOP compliance
Communication
Administrative support
Project execution
Strategic planning

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Logistics
Operational Performance
Account Management
Continuous Improvement
SOP
Compliance
Administrative
Project Management
Strategic Initiative
Service Levels
Business Development

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