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Added 34 mins ago
UO
Student Services Support Coordinator
University of Waterloo
Stratford, ON · Digital Media Stratford
- Full-time
1-2 years of experience a front-line customer service facing role.
Added 34 mins ago
UO
Admissions Coordinator
University of Waterloo
Waterloo, ON · Ira G. Needles Hall
- Full-time
This is a Career Path position. The final level will be determined based on demonstrated skills and experience.
Added 34 mins ago
UO
Hiring Success Coordinator
University of Waterloo
Waterloo, ON · William M. Tatham Centre
- Full-time
The Hiring Success Coordinator supports employers, students and Cooperative and Experiential Education (CEE) staff through all logistical aspects of CEE’s employment processes. With…
Added 49 mins ago
MC
Manager, Supply Chain / Gestionnaire, Gestion de la chaîne d’approvisionnement
Merck Canada
Charlottetown, PE
- Full-time
Reporting to the Site Head, this role is accountable for translating customer demand into executable manufacturing and supply plans and ensuring the safe, compliant, and efficient movement…
Added 49 mins ago
TT
Inside Sales Coordinator
Top Tier Talent Group
Toronto, ON
- Full-time
This is an Inside Sales Coordinator position supporting program managers with new business quotations, customer pricing, and commercial coordination within a Tier 1 automotive manufacturing…
Added 49 mins ago
TT
Retail Store Coordinator - Full Time
The TJX Companies, Inc.
Abbotsford, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 2 hours ago
UO
Residence Admissions Clerk
University of Victoria
Victoria, BC
- Full-time
…goals, the Residence Admissions Clerk performs administrative, customer service duties related to student room assignments to support maximizing student occupancy and revenue throughout the…
Added 2 hours ago
SM
GOAPRDJP000001053 – Shipping & Inventory Coordinator
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
We are seeking a detail-oriented and physically fit Shipping & Inventory Coordinator to support shipping, receiving, inventory control, warehouse operations, and administrative tasks for…
Added 2 hours ago
NS
2627-216 - Project Coordinator (PS2), NSCC International - Central Office
Nova Scotia Community College - NSCC
Halifax, NS
- Full-time
…receive up to a maximum of seven steps for relevant occupational experience which is $76,947.98…
Added 2 hours ago
ER
Patient Care Coordinator
Ears R Us – Hearing Specilaists
Langley (District), BC · Langley, BC
- Part-time
Candidates with strong administrative and customer service experience outside of healthcare are also encouraged to apply.
Added 3 hours ago
FR
Delivery Coordinator
Fraserway RV
Prince George, BC
- Full-time
Deliver a great customer experience by conducting RV walkthroughs and demonstrations.
Added 3 hours ago
SC
Admissions Coordinator
Swenam College
Burnaby, BC
- Full-time
Swenam College is seeking a proactive, personable Admissions & Community Outreach Coordinator to connect prospective students with career-focused education and build meaningful…
Added 4 hours ago
LH
CCM-Care Coordinator Manager - Multiple Future Opportunities
Lifemark Health Group
Thorold, ON
- $18.42 to $27.02 CAD / hour
- Full-time
…at the heart of everything we do, and we are seeking a Care Coordinator Managerwho shares this same…
Added 4 hours ago
E
Administrative Coordinator - Government
evertz.io
Burlington, ON
- Full-time
The Administrative Coordinator role provides support to the sales and business development teams by managing schedules, meetings, documentation, and follow-up for government sales…
Added 4 hours ago
TC
Retail Customer Service Coordinator Winners Full-Time - Orchard Plaza Shopping Centre
TJX Canada – Winners, Marshalls, HomeSense
Kelowna, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 4 hours ago
CS
Réviseur ou Réviseure Bilingue (Contrat de 12 mois)/ Bilingual Editor (12-Month Contract)
Canadian Standards Association
Montreal, QC · CAN Montreal STDS
- $28.15 to $39.41 CAD / hour
- Full-time
Added 4 hours ago
FA
Departure Control Coordinator
Flair Airlines
Toronto, ON
- Full-time
…Supervisor, Departure Control Systems, the Departure Control Coordinator (DCC) is responsible for monitoring and managing day-of-departure activities, including flight configuration,…
Added 4 hours ago
TC
Retail Store Coordinator Full time Contract - Marshalls Bradford
TJX Canada – Winners, Marshalls, HomeSense
Bradford, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 4 hours ago
TC
Merchandise Processing Coordinator Full Time Marshalls - Upper James
TJX Canada – Winners, Marshalls, HomeSense
Hamilton, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 4 hours ago
TT
Retail Store Coordinator Full time Contract - Marshalls Bradford
The TJX Companies, Inc.
Canada
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 5 hours ago
E
Internal - Event Management Coordinator
EventConnect
London, ON
- Other
At EventConnect, our clients are the focus of our team every day. As an Event Management Coordinator, you will play a key role in creating an excellent experience for our travelling teams…
Added 5 hours ago
Client Service Coordinator
Bayshore
Burnaby, BC
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Service Coordinator, where you will serve as a vital link between patients, families, nursing…
Added 5 hours ago
BG
Sales Coordinator
Brandt Group of Companies
Oro, ON
- Full-time
The Sales Coordinator is responsible for providing sales support to the whole sales team by managing administrative tasks, coordinating customer inquiries, and ensuring smooth execution of…
Added 5 hours ago
CO
Project Coordinator
City of Edmonton
AB · Edmonton, AB
- Full-time
Demonstrated experience in customer service, community engagement, and managing relationships with diverse groups
Added 5 hours ago
FA
Passenger Recovery Coordinator
Flair Airlines
Toronto, ON
- Full-time
Working within the Passenger & Departure Control (PDC) function, the Passenger Recovery Coordinator identifies affected passengers and coordinates recovery solutions, including alternative…

EventConnect

Internal - Event Management Coordinator

London, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Nov 26, 2026
Experience: Minimum of 1 year of experience working in the hotel, sports or travel industry
Posting language: English
Posted: Oct 2, 2026

Original job description

About Eventconnect

At EventConnect, we’ve built a team of sports and technology enthusiasts who work each day to support our partners. Our product, EventConnectTM, connects event organizers, hotels, and cities, offering a better way to manage communication, marketing, in-depth reporting, and everything in between.

EventConnect's head office is located in downtown London, Ontario. Our workspace is open, fun, and filled with productive energy. We value teamwork, integrity, innovation, intuitiveness, and reliability. We believe these values promote cross-departmental collaboration to enhance our partners' and customers' experience and service.

EVENTCONNECT OFFERS

Competitive salary and benefits
A casual but energetic work environment made for today’s workers
Performance-driven culture
Growth opportunities
IT equipment provided

About The Role

At EventConnect, our clients are the focus of our team every day. As an Event Management Coordinator, you will play a key role in creating an excellent experience for our travelling teams and hotel partners. Your focus will be on delivering consistent, high-quality service, contributing to this success by supporting travelling teams and hotel partners to ensure a seamless reservation experience. You will foster strong relationships through professional communication and proactive follow-up.

Responsibilities

Lead in managing incoming inquiries across the Hotels phone, inbox and live chat, ensuring timely, accurate, and professional responses.
Contact assigned hotels to confirm reservations, ensuring all booking details (confirmation numbers, guest names, room types, and dates) are accurate for events two weeks prior to the event.
Onboard new hotels into the network of EventConnect hotels
Assist with guest check-in or post-event discrepancies/issues promptly by liaising with the hotel to resolve issues effectively.
Potential for supporting Event Management Specialists with other administrative duties, including assisting with oversells and responding to hotel inquiries.
Assist with various tasks within the operations department as it pertains to hotel relationships.
Assist with check-in issues as needed.
The individual will be expected to provide periodic coverage for the after-hours emergency line and may be scheduled for limited holiday availability as business needs require.

Qualifications

Ability to multitask and be agile in a fast-paced environment
Ability to quickly identify and assess customers' needs to achieve satisfaction
Accepts and welcomes new challenges
Accountable for being a team member and contributing to goals
Friendly, professional and confident nature both on the phone and through email communications
Strong problem-solving skills and the ability to collaborate with others
Ability to gauge your client and adjust your approach
An organized approach to completing your work to ensure that clients and hotel relationships are strengthened
Detail-oriented and precise team player who enjoys working with others
CRM experience
A University or College graduate, Travel & Tourism, Hospitality or Sports Management preferred
Minimum of 1 year of experience working in the hotel, sports or travel industry
Previous experience in hotel management or sales would be considered an asset
Travel Industry Council of Ontario (TICO) certification is preferred. Applicants who do not have this certification will still be considered for the position. Successful candidates will be asked to complete this in the first 3 months of employment at the cost of EventConnect.

This is an internal job posting only. To apply for the position please complete the following steps and upload your document by Friday, November 6th.

Application Process

List the steps your would take if you were unable to get confirmation numbers on a block of unconfirmed rooms assigned to you, prior to check-in.
You have a team who has arrived at the hotel and is unable to check-in with the front desk. Outline a few possible scenarios and the steps you would take to resolve the issue.
A guest has contacted you to remove a night on their reservation but we are past the cancellation deadline. How would you handle this situation?

Apply About employer

More about this job

Responsibilities

Manage hotel-related inquiries by phone, email, and live chat, and confirm reservation details with assigned hotels before events. Support travelling teams and hotel partners by resolving check-in and post-event issues, onboarding hotels, and assisting with other operations tasks as needed.

Requirements

Candidates should be organized, detail-oriented, adaptable, and confident communicating with customers and hotel partners, with strong problem-solving and collaboration skills and CRM experience. A university or college graduate is preferred, along with at least one year of experience in the hotel, sports, or travel industry; TICO certification is preferred and can be completed during the first three months of employment if needed.

Skills

Customer Service
Hotel Reservations
Professional Communication
Relationship Management
Problem-Solving
Multitasking
Organization
Attention to Detail
Collaboration
CRM
Reservation Confirmation
Hotel Onboarding
Issue Resolution
Live Chat Support

Benefits

Competitive Salary
Benefits
Growth Opportunities
IT Equipment Provided

Visa sponsorship

Not detected in the job text

Keywords

Event Management
Hotel Reservations
Hotel Partners
Reservation Confirmation
Confirmation Numbers
Guest Check-In
Hotel Onboarding
Customer Service
Phone Support
Email Support
Live Chat
CRM
Hotel Relationships
Travel Industry
Hospitality
Sports Management
Travel and Tourism
TICO Certification
After-Hours Emergency Coverage
Reservation Discrepancies
Operations Support

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