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Added 2 hours ago
BW
Client Care Coordinator, Reproductive Mental Health - BC Women’s Hospital & Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Full-time
…Women's Mental Health and Substance Use Program, the Client Care Coordinator provides clinical leadership and coordinates the delivery of high-quality, trauma-informed, and culturally safe…
Added 2 hours ago
TC
Retail Customer Service Coordinator Winners Full-Time - Orchard Plaza Shopping Centre
TJX Canada – Winners, Marshalls, HomeSense
Kelowna, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 2 hours ago
CE
Systems and Structure Strategist - People and Culture (HR)
Compass Early Learning and Care
Peterborough, ON · Administration office
- Full-time
Leadership experience in People and Culture/Human Resources operations and administration.
Added 2 hours ago
TC
Retail Store Coordinator Full time Contract - Marshalls Bradford
TJX Canada – Winners, Marshalls, HomeSense
Bradford, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 2 hours ago
TC
Merchandise Processing Coordinator Full Time Marshalls - Upper James
TJX Canada – Winners, Marshalls, HomeSense
Hamilton, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 3 hours ago
CE
Maintenance Data Analyst
Cenovus Energy
Edson, AB
- Full-time
Reporting to the Senior Coordinator, Edson Maintenance, the Maintenance Data Analyst plays a key role in supporting safe, reliable and efficient Production Operations by ensuring the…
Added 3 hours ago
TT
Retail Store Coordinator Full time Contract - Marshalls Bradford
The TJX Companies, Inc.
Canada
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 3 hours ago
E
Internal - Event Management Coordinator
EventConnect
London, ON
- Other
At EventConnect, our clients are the focus of our team every day. As an Event Management Coordinator, you will play a key role in creating an excellent experience for our travelling teams…
Added 3 hours ago
CO
Project Coordinator
City of Edmonton
AB · Edmonton, AB
- Full-time
…City of Edmonton’s Waste Services Branch is seeking a Project Coordinator to support our 25-year Waste Strategy. In this role, you will lead research initiatives and support the planning…
Added 3 hours ago
N
Project Field Coordinator, Mine
Nutrien
Vanscoy, SK
- Full-time
…project tasks. Working closely with Project Managers, Mine Operations, Mine Construction, Maintenance, Engineering, Planning and Supply Chain, the Project Field Coordinator ensures…
Added 3 hours ago
UO
Research Coordinator, Community Health Sciences
University of Calgary
Calgary, AB
- Full-time
Liaise with participating clinics within Alberta Kidney Care to support research operations and participant engagement
Added 3 hours ago
FF
Workforce Planning Coordinator
FPS Food Process Solutions Corporation
Richmond, BC
- Full-time
The Workforce Planning Coordinator supports the department manager in coordinating and scheduling field personnel to meet operational and project requirements. This role serves as a key…
Added 3 hours ago
PC
Operations Coordinator (15 Months Contract)
Pharmasave Canada
Langley (District), BC · Langley, BC
- Full-time
…comprehensive guidance in all aspects of community pharmacy operations, including pharmacy and professional services, front store operations, marketing, and…
Added 4 hours ago
L
Project Coordinator, Buildings Construction
Ledcor
Saskatoon, SK
- Full-time
You are a Project Coordinator with 1-5 years of experience working in multi-disciplinary commercial and residential construction projects. As an integral part of the project team, you will…
Added 4 hours ago
CO
RCMP Community Engagement
City of Cranbrook
Cranbrook, BC
- Full-time
Under the direction of the Detachment Commander and Municipal Operations Manager, the Community Engagement Coordinator position leads, develops, promotes, evaluates and coordinates crime…
Added 4 hours ago
ST
Logistics Coordinator
Securitas Technology Canada
Ottawa, ON · Kanata, ON
- $70,000 to $77,000 CAD / year
- Full-time
We are seeking a highly organized and proactive Logistics Coordinator to join our operations team and play a critical role in driving supply chain efficiency. This individual will be…
Added 4 hours ago
SH
Financial Controller
SENS HØTEL
Montreal, QC
- Full-time
Act as the liaison with the Payroll and Human Resources Coordinator
Added 4 hours ago
O|
Human Resources Director
OpTalent | Canada | Recruitment
Toronto, ON · Etobicoke, ON
- $130,000 to $150,000 CAD / year
- Full-time
…and support its continued growth. The role provides strategic leadership across workforce planning, organizational development, talent management, leadership development, employee…
Added 4 hours ago
TU
Lane Closure Technician (LCT)
The Universal Group
Langley (District), BC · Langley, British Columbia
- Full-time
Conduct traffic control at Special Events when required, following the direction of the company's Special Events coordinator.
Added 4 hours ago
TU
Lane Closure Technician (LCT)
The Universal Group
Vancouver, BC
- Full-time
Conduct traffic control at Special Events when required, following the direction of the company's Special Events coordinator.
Added 4 hours ago
TU
Lane Closure Technician (LCT)
The Universal Group
Richmond, BC
- Full-time
Conduct traffic control at Special Events when required, following the direction of the company's Special Events coordinator.
Added 4 hours ago
FO
Coordinator, Managing Director’s Office
Federation of Canadian Municipalities
Ottawa, ON · Hybrid - Ottawa
- Full-time
Reporting to the Strategic Management Partner, the Coordinator, Managing Director's Office & Low Carbon Cities Canada provides coordination support to the Managing Director’s Office (MDO)…
Added 4 hours ago
YU
Administrative Coordinator
York University
Toronto, ON
- Contract
…ideas that have an impact on the world. The Administrative Coordinator role supports the Chair/Director and the Operations Manager in all administrative matters, coordinates the workflow of…
Added 4 hours ago
M
Manager, Supply Chain / Gestionnaire, Gestion de la chaîne d’approvisionnement
MSD
Charlottetown, PE · CAN - Prince Edward Island - Charlottetown
- Full-time
Development and leadership of the Supply Chain team
Added 5 hours ago
D
Project Coordinator (Workforce & Operations)
Dexian
ON · Ontario, Canada
- $30 to $40 CAD / hour
- Contract
The client is looking for a highly organized Project Coordinator/Group Administrator with 4+ years of experience to manage department operations, workforce reporting, leadership support,…

EventConnect

Internal - Event Management Coordinator

London, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Nov 26, 2026
Experience: Minimum of 1 year of experience working in the hotel, sports or travel industry
Posting language: English
Posted: Oct 2, 2026

Original job description

About Eventconnect

At EventConnect, we’ve built a team of sports and technology enthusiasts who work each day to support our partners. Our product, EventConnectTM, connects event organizers, hotels, and cities, offering a better way to manage communication, marketing, in-depth reporting, and everything in between.

EventConnect's head office is located in downtown London, Ontario. Our workspace is open, fun, and filled with productive energy. We value teamwork, integrity, innovation, intuitiveness, and reliability. We believe these values promote cross-departmental collaboration to enhance our partners' and customers' experience and service.

EVENTCONNECT OFFERS

Competitive salary and benefits
A casual but energetic work environment made for today’s workers
Performance-driven culture
Growth opportunities
IT equipment provided

About The Role

At EventConnect, our clients are the focus of our team every day. As an Event Management Coordinator, you will play a key role in creating an excellent experience for our travelling teams and hotel partners. Your focus will be on delivering consistent, high-quality service, contributing to this success by supporting travelling teams and hotel partners to ensure a seamless reservation experience. You will foster strong relationships through professional communication and proactive follow-up.

Responsibilities

Lead in managing incoming inquiries across the Hotels phone, inbox and live chat, ensuring timely, accurate, and professional responses.
Contact assigned hotels to confirm reservations, ensuring all booking details (confirmation numbers, guest names, room types, and dates) are accurate for events two weeks prior to the event.
Onboard new hotels into the network of EventConnect hotels
Assist with guest check-in or post-event discrepancies/issues promptly by liaising with the hotel to resolve issues effectively.
Potential for supporting Event Management Specialists with other administrative duties, including assisting with oversells and responding to hotel inquiries.
Assist with various tasks within the operations department as it pertains to hotel relationships.
Assist with check-in issues as needed.
The individual will be expected to provide periodic coverage for the after-hours emergency line and may be scheduled for limited holiday availability as business needs require.

Qualifications

Ability to multitask and be agile in a fast-paced environment
Ability to quickly identify and assess customers' needs to achieve satisfaction
Accepts and welcomes new challenges
Accountable for being a team member and contributing to goals
Friendly, professional and confident nature both on the phone and through email communications
Strong problem-solving skills and the ability to collaborate with others
Ability to gauge your client and adjust your approach
An organized approach to completing your work to ensure that clients and hotel relationships are strengthened
Detail-oriented and precise team player who enjoys working with others
CRM experience
A University or College graduate, Travel & Tourism, Hospitality or Sports Management preferred
Minimum of 1 year of experience working in the hotel, sports or travel industry
Previous experience in hotel management or sales would be considered an asset
Travel Industry Council of Ontario (TICO) certification is preferred. Applicants who do not have this certification will still be considered for the position. Successful candidates will be asked to complete this in the first 3 months of employment at the cost of EventConnect.

This is an internal job posting only. To apply for the position please complete the following steps and upload your document by Friday, November 6th.

Application Process

List the steps your would take if you were unable to get confirmation numbers on a block of unconfirmed rooms assigned to you, prior to check-in.
You have a team who has arrived at the hotel and is unable to check-in with the front desk. Outline a few possible scenarios and the steps you would take to resolve the issue.
A guest has contacted you to remove a night on their reservation but we are past the cancellation deadline. How would you handle this situation?

Apply About employer

More about this job

Responsibilities

Manage hotel-related inquiries by phone, email, and live chat, and confirm reservation details with assigned hotels before events. Support travelling teams and hotel partners by resolving check-in and post-event issues, onboarding hotels, and assisting with other operations tasks as needed.

Requirements

Candidates should be organized, detail-oriented, adaptable, and confident communicating with customers and hotel partners, with strong problem-solving and collaboration skills and CRM experience. A university or college graduate is preferred, along with at least one year of experience in the hotel, sports, or travel industry; TICO certification is preferred and can be completed during the first three months of employment if needed.

Skills

Customer Service
Hotel Reservations
Professional Communication
Relationship Management
Problem-Solving
Multitasking
Organization
Attention to Detail
Collaboration
CRM
Reservation Confirmation
Hotel Onboarding
Issue Resolution
Live Chat Support

Benefits

Competitive Salary
Benefits
Growth Opportunities
IT Equipment Provided

Visa sponsorship

Not detected in the job text

Keywords

Event Management
Hotel Reservations
Hotel Partners
Reservation Confirmation
Confirmation Numbers
Guest Check-In
Hotel Onboarding
Customer Service
Phone Support
Email Support
Live Chat
CRM
Hotel Relationships
Travel Industry
Hospitality
Sports Management
Travel and Tourism
TICO Certification
After-Hours Emergency Coverage
Reservation Discrepancies
Operations Support

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