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Added 22 mins ago
R
Bilingual FX Analyst - 12 months Contract
RBC
Toronto, ON
- Full-time
Promote RBCCM as the lead FX provider/Centre of Excellence
Added 53 mins ago
BG
Construction Project Manager
Brandt Group of Companies
Zehner
- Full-time
The ideal candidate will have extensive experience in construction project management, a strong understanding of building systems and construction methodologies, and a proven ability to…
Added 53 mins ago
SP
Senior Sales Director - Aerospace and Defence
Solace Power
Mount Pearl, NL
- Full-time
Demonstrated success developing and closing complex, multi-stakeholder aerospace or defence opportunities with long sales cycles, including experience securing design wins, funded…
Added 1 hour ago
NM
Business Assistant (10-Month Contract)
Newmont Mining Corporation
Vancouver, BC
- $72,700 to $90,900 CAD / year
- Full-time
…Improving Daily, provides the foundation for our strategy to Lead in Gold and Grow in Copper and our purpose to Unearth Value Sustainably to Advance…
Added 1 hour ago
LC
Apparel Department Manager Part Time Day
Loblaw Companies Limited
Calgary, AB
- Part-time
- Lead, coach and motivate colleagues to achieve success and foster colleague growth
Added 1 hour ago
W
Senior Associate Management Consultant
Worley
Vancouver, BC
- Full-time
…through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition…
Added 1 hour ago
JH
Assistant District Manager
Jackson Hewitt Tax Service Inc.
Vancouver, BC
- Full-time
…energetic and motivated Assistant District Manager (ADM) to help lead multiple tax office locations throughout the Greater Charlotte…
Added 1 hour ago
LI
Product Manager
Lotus IT Solutions
Toronto, ON
- Contract
Conduct discovery work to gain a deep understanding of customer experience, identify product gaps, and generate ideas to improve outcomes
Added 1 hour ago
WR
Account Executive
WOW Recruitment
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
Experience: in sales, account management, client services, recruitment, agency, customer success, or another client-facing role is highly regarded.
Added 2 hours ago
TC
Senior Manager PA and DPM - 12 Months Contract- Express Scripts Canada
The Cigna Group
Mississauga, ON
- Full-time
Please note that this is a general posting range and offer range will be varied based on relevant experience, qualifications, skills required and location for this role.
Added 2 hours ago
A
Client Service Representative - Strathmore (12 Month Term)
ATB
Strathmore, AB
- Full-time
Proven customer service and/or sales experience.
Added 2 hours ago
A
Senior Manager, Quality Assurance Services
ATB
Calgary, AB · Edmonton, AB
- Full-time
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
Added 2 hours ago
A
Full Stack Software Developer
ATB
Calgary, AB · Edmonton, AB
- Full-time
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
Added 2 hours ago
A
Everyday Banking Advisor - Calgary Stephen Avenue
ATB
Calgary, AB
- Full-time
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
Added 2 hours ago
W
Senior Mechanical Engineer
Worley
Vancouver, BC
- Full-time
…through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition…
Added 2 hours ago
M
Customer Experience Engineer / M365
Microsoft
Toronto, ON
- Full-time
We are looking for passionate candidates with experience deploying M365 Services for large organizations to help us redefine the customer support experience.
Added 2 hours ago
SC
store manager, Truro, New Glasgow, NS
Starbucks Coffee Company
New Glasgow, NS · Truro, NS
- $59,400 to $78,450 CAD / year
- Full-time
Our Store Managers bring the Starbucks experience to life by managing store operations, driving financial success, building great teams, and building a meeting place in their communities.…
Added 2 hours ago
SC
store manager, Halifax, NS
Starbucks Coffee Company
Halifax, NS
- $59,400 to $78,450 CAD / year
- Full-time
Our Store Managers bring the Starbucks experience to life by managing store operations, driving financial success, building great teams, and building a meeting place in their communities.…
Added 2 hours ago
HR
Specialist, Designated Beauty Advisor (DBA) - Chantecaille
Holt Renfrew
Vancouver, BC
- Full-time
The Specialist, Designated Beauty Advisor develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DBA) is also…
Added 3 hours ago
RS
Le Représentant des Ventes en Location/Rental Sales Associate
Ryder System, Inc.
Montreal, QC
- Full-time
2 années d’expérience de travail dans un poste en ventes ou en commercialisation
Added 3 hours ago
S
Sr. Staff Technical Program Manager - Ads (Canada )
Shopify
Canada
- Full-time
Make data central to execution. Partner with Data Science, Analytics, and Engineering to define success metrics, establish instrumentation and reporting, evaluate experiments, identify…
Added 3 hours ago
TS
Business Development Representative - Microsoft Cloud Software (SAAS) | Représentant du développement des affaires - Logiciels Cloud Microsoft (SAAS)
TD SYNNEX Canada ULC
Quebec, QC · St. Laurent, Quebec
- Full-time
…develop in the role, you’ll have opportunities to expand your customer-facing experience, deepen your Microsoft knowledge, and build presentation and partner-training…
Added 3 hours ago
W
Maintenance Supervisor (Manufacturing)
Wonderbrands
Concord, ON
- Other
…bakery priorities. Track and eliminate causes of downtime. Lead smaller scope process improvements to achieve specific measurable…
Added 3 hours ago
CC
Operations Manager
Carlson Construction Group
North Vancouver, BC
- $140,000 to $160,000 CAD / year
- Full-time
We are looking for an experienced Operations Manager to lead our North Vancouver operations and help drive the next phase of CMIR's growth and success.
Added 3 hours ago
PA
Automotive Sales Representative
Pfaff Automotive Partners Inc.
Thornhill, ON
- Full-time
…right vehicle while creating a seamless and enjoyable buying experience. Whether customers are purchasing their first Acura or upgrading to a new model, you’ll be their trusted advisor…

EventConnect

Internal - Event Management Coordinator

London, ON, Canada

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Applications open in a new tab.

Job details

Apply by: Nov 26, 2026
Experience: Minimum of 1 year of experience working in the hotel, sports or travel industry
Posting language: English
Posted: Oct 2, 2026

Original job description

About Eventconnect

At EventConnect, we’ve built a team of sports and technology enthusiasts who work each day to support our partners. Our product, EventConnectTM, connects event organizers, hotels, and cities, offering a better way to manage communication, marketing, in-depth reporting, and everything in between.

EventConnect's head office is located in downtown London, Ontario. Our workspace is open, fun, and filled with productive energy. We value teamwork, integrity, innovation, intuitiveness, and reliability. We believe these values promote cross-departmental collaboration to enhance our partners' and customers' experience and service.

EVENTCONNECT OFFERS

Competitive salary and benefits
A casual but energetic work environment made for today’s workers
Performance-driven culture
Growth opportunities
IT equipment provided

About The Role

At EventConnect, our clients are the focus of our team every day. As an Event Management Coordinator, you will play a key role in creating an excellent experience for our travelling teams and hotel partners. Your focus will be on delivering consistent, high-quality service, contributing to this success by supporting travelling teams and hotel partners to ensure a seamless reservation experience. You will foster strong relationships through professional communication and proactive follow-up.

Responsibilities

Lead in managing incoming inquiries across the Hotels phone, inbox and live chat, ensuring timely, accurate, and professional responses.
Contact assigned hotels to confirm reservations, ensuring all booking details (confirmation numbers, guest names, room types, and dates) are accurate for events two weeks prior to the event.
Onboard new hotels into the network of EventConnect hotels
Assist with guest check-in or post-event discrepancies/issues promptly by liaising with the hotel to resolve issues effectively.
Potential for supporting Event Management Specialists with other administrative duties, including assisting with oversells and responding to hotel inquiries.
Assist with various tasks within the operations department as it pertains to hotel relationships.
Assist with check-in issues as needed.
The individual will be expected to provide periodic coverage for the after-hours emergency line and may be scheduled for limited holiday availability as business needs require.

Qualifications

Ability to multitask and be agile in a fast-paced environment
Ability to quickly identify and assess customers' needs to achieve satisfaction
Accepts and welcomes new challenges
Accountable for being a team member and contributing to goals
Friendly, professional and confident nature both on the phone and through email communications
Strong problem-solving skills and the ability to collaborate with others
Ability to gauge your client and adjust your approach
An organized approach to completing your work to ensure that clients and hotel relationships are strengthened
Detail-oriented and precise team player who enjoys working with others
CRM experience
A University or College graduate, Travel & Tourism, Hospitality or Sports Management preferred
Minimum of 1 year of experience working in the hotel, sports or travel industry
Previous experience in hotel management or sales would be considered an asset
Travel Industry Council of Ontario (TICO) certification is preferred. Applicants who do not have this certification will still be considered for the position. Successful candidates will be asked to complete this in the first 3 months of employment at the cost of EventConnect.

This is an internal job posting only. To apply for the position please complete the following steps and upload your document by Friday, November 6th.

Application Process

List the steps your would take if you were unable to get confirmation numbers on a block of unconfirmed rooms assigned to you, prior to check-in.
You have a team who has arrived at the hotel and is unable to check-in with the front desk. Outline a few possible scenarios and the steps you would take to resolve the issue.
A guest has contacted you to remove a night on their reservation but we are past the cancellation deadline. How would you handle this situation?

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More about this job

Responsibilities

Manage hotel-related inquiries by phone, email, and live chat, and confirm reservation details with assigned hotels before events. Support travelling teams and hotel partners by resolving check-in and post-event issues, onboarding hotels, and assisting with other operations tasks as needed.

Requirements

Candidates should be organized, detail-oriented, adaptable, and confident communicating with customers and hotel partners, with strong problem-solving and collaboration skills and CRM experience. A university or college graduate is preferred, along with at least one year of experience in the hotel, sports, or travel industry; TICO certification is preferred and can be completed during the first three months of employment if needed.

Skills

Customer Service
Hotel Reservations
Professional Communication
Relationship Management
Problem-Solving
Multitasking
Organization
Attention to Detail
Collaboration
CRM
Reservation Confirmation
Hotel Onboarding
Issue Resolution
Live Chat Support

Benefits

Competitive Salary
Benefits
Growth Opportunities
IT Equipment Provided

Visa sponsorship

Not detected in the job text

Keywords

Event Management
Hotel Reservations
Hotel Partners
Reservation Confirmation
Confirmation Numbers
Guest Check-In
Hotel Onboarding
Customer Service
Phone Support
Email Support
Live Chat
CRM
Hotel Relationships
Travel Industry
Hospitality
Sports Management
Travel and Tourism
TICO Certification
After-Hours Emergency Coverage
Reservation Discrepancies
Operations Support

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